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All 78 Williamsburg hotels

Red Roof Inn Williamsburg

2.0 of 5 Motel   |   824 Capitol Landing Road, Williamsburg, VA 23185 (Formerly Royal Inn Williamsburg - Busch Gardens)
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Red Roof Inn Williamsburg
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57%
Ranked #51 of 78 Hotels in Williamsburg
A recent review
4 of 5 stars reviewed 2 weeks ago
USAFret USAFret
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68 reviews from our community

Traveler rating
    17
    18
    10
    6
    17
See reviews for
29
15
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
wilmington nc
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I knew we were doomed when I checked in to the curry smelling office and the man told me he would have to SPRAY AIR FRESHENER FIRST IN OUR ROOM WITH ORANGE CITRUS SPRAY before we would be able to stay in it since I could not get a non smoking room....this is your 1950s old hotel with seedy shady... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

I apologize that your experience was anything less than satisfying. I will discuss the issues with housekeeping and check why this happened. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed....... More

USAFret
Top Contributor
107 reviews 107 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived quite late and everything was ready. The room was very clean and well decorated with the usual amenities. There were two things, however, that were off putting. First, there was no place to hang clothes. You could see where the bar had been as the paint showed where the supports were. Second, I noticed when I opened the... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thanks Victor Patel More

Waynesboro, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here last year when we came to see my son at Fort Eustis and I loved it so much I decided to stay again. I enjoyed my stay even more this time because they have done some remodeling. The beds were very comfortable. I stayed in a King bed non smoking room and the room was really nice... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

Thanks for taking time out of your day to provide us with some feedback. I will be sure to pass along the nice comments to the staff. They work hard to make sure you are as happy as possible throughout your visit. We look forward to seeing you again Thanks More

Orangeburg, New York
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Needed a room for a night in Williamsburg. Got a non smoking room and to their defense it did not smell like smoke but the blanket had a cigarette burn on it. Maybe it came from another room?, but please throw out the blanket lol!!! Also hair in the shower, yuck!!!!! Toilet clogged. Definitely in need if a rehab. Stayed... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our...... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Apon checking out the Hotel tried to claim we had been Smoking in a Non Smoking Room. I Do NOT Smoke. The owner became very rude with me even though I assured them I do not smoke due to medical reasons! The room was decent for price but you did need to flush the toilet at least 3 times before... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

I apologize that your experience . Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving, I will discuss the issues... More

Preston,MD
1 review
3 of 5 stars Reviewed 4 weeks ago

Upon entering the room, I found the bathroom area to be a little dated. However, with that being said, this is a good place to stay for the price. Much more affordable than other hotels in the area. Staff is friendly - my kids were offered free pretzels upon our checkin, we were allowed to check in over an hour... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

Thank you for taking the time out of your day to write this review. I am happy to hear you enjoyed your stay with us. Our staff works very hard and will be thrilled to hear your feedback. Sincerely, Victor Patel Manager Red roof inn Williamsburg,VA More

Cary, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is perfect for visiting the parks and Colonial Williamsburg on a budget. Our room was very clean and I did not smell smoke in our non-smoking room. The staff is very nice and helpful. Plenty of restaurant choices nearby. We enjoyed the pool as well. Breakfast is basic but adequate. Our wifi worked well. It is not a... More

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

Thank you so much for sharing your feedback! I am glad to hear that you enjoyed your stay and that we were able to exceed your expectations! I will surely pass your message along to all our staff. I look forward to seeing you the next time you are in Williamsburg VA . Thanks Victor Patel Manager More

new jersey
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

If this the only option other than sleeping in your car, and you don't mind a heavy smell of smoke in your "non-smoking" room, this might be okay. I checked in late after driving 8 hours with my two young children to a non-smoking room that smelled of smoke. Melanie offered to show me two other rooms, and they smelled... More

Was this review helpful? Yes
victor p, General Manager at Red Roof Inn Williamsburg, responded to this review

Thank you for taking the time to tell us about your experience at the Williamsburg, VA Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that... More

1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed at this location 08-11-14 to 08-14-14. Wi-Fi service very weak/unusable. Safe was inoperable. Hole in the wall in the bathroom. Smoke detector not in holder on wall. It was on top of inoperable safe with the battery next to it. I had to lock our valuables in trunk when we went to Busch Gardens. I sent a complaint email... More

Was this review helpful? Yes
USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

The room was really good. I loved that housekeeping was there earlier than most hotels and got the rooms freshened up. Lots of good places to eat and lots to do. Love Williamsburg. I would probably stay there again.

Was this review helpful? Yes 1
victor p, General Manager at Red Roof Inn Williamsburg, responded to this review

Thank you for the kinds words from your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Thanks Victor Patel Manager Red Roof Inn Williamsburg... More

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Additional Information about Red Roof Inn Williamsburg

Address: 824 Capitol Landing Road, Williamsburg, VA 23185 (Formerly Royal Inn Williamsburg - Busch Gardens)
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Williamsburg 2*
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Also Known As:
Williamsburg Red Roof Inn

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