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Red Roof Inn Williamsburg

824 Capitol Landing Road, Williamsburg, VA 23185 (Formerly Royal Inn Williamsburg - Busch Gardens)
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Red Roof Inn Williamsburg
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Red Roof Inn Williamsburg
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100 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    17
    9
    22
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40
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • German first
  • Portuguese first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (30)
  • Jun-Aug only
    (45)
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    (13)
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    (12)
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Washington DC, District of Columbia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a fine place to stay for simply spending the night. However, the amenities were lacking. The phone did not work. When I reported it, the manager asked if I wanted it fixed. It's the hotel's phone, right? The clock was stuck on L7:17 for time, which made me laugh as I wanted to sleep until L8:30. The biggest... More 

Was this review helpful? Yes
Highland, NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Since I am a hotel manager I am critical and I could not find one complaint about this Red Roof, from the time I arrived which was close to Busch Gardens to when I left 2 days later./ Many amenities and great beds, water pressure, and a new ice machine! Hard to beat what you get for your money and... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Took the family for a long weekend at Busch Gardens and Water Country. Since there is 5 of us and knew we would not be in the hotel that much I decided to do the cheap route of Red Roof Inn at 39 to 59 a night. I didn't expect much due the price of the room but we were... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed at Redroof Inn for a night for Father's Day. We had to change the room because we found a flying bug in the room. Kids were scared and I couldn't locate it once it disappeared somewhere in bed sheets. A lady who came from front desk to make sure we are leaving the initial room... More 

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Morgantown, West Virginia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying that I knew that I was booking a budget hotel that was pet friendly as we were only passing through the area and I didn't want to spend much money on a room for one night. You can see that they are doing some updating to the hotel, however the room still feels old and... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I checked in at 6pm on June 12th 2015 and was out by 6:10pm. When I got to my room I noticed some patch work on the door and it was very difficult to enter, it felt like the door was getting stuck. After I enter the room at first I noticed the upgrade change from a past red roof... More 

Was this review helpful? Yes 1
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

Dear Valued Guest, We are sorry that we did not meet your needs; we try our very best to honor all guests requests. We do hope that you will give us another chance next time you are in our area to show you great customer service. During your next stay, please give us a call directly at the property so... More 

hengelo
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed in this wel refurbished motel just outside downtown colonial williamsburg. Clean, well maintained good service and a nice complimentairy breakfast. last but not least a fair price! thank you for your hospitality. Red Roof has an Amassador extra from just now on!

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thanks Victor More 

Princeton, West Virginia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I've had decent experiences with Red Roof Inns in other locations so I gave this one a chance. Pros: Cheap room, close to Busch Gardens and Colonial Williamsburg. Cons: The floor was dirty, after showering and walking around in the room our feet were DIRTY, it was pretty disgusting. The floors are laminate and need some serious scrubbing it appears.... More 

Was this review helpful? Yes 1
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Thanks Victor More 

Marlborough, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 27, 2015

Dirty, hair in shower drain, no bath towels in room, laughable breakfast and a desk clerk who was sitting outside smoking. Pool closed. This place certainly has potential but it needs some good management in place and supervision of its staff

Was this review helpful? Yes 2
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Thank you Victor More 

North Carolina
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 18, 2015

Very close to Historic Williamsburg & short drive to Busch Gardens. Rooms are updated but stay on 2nd floor...unless you like hearing upstairs neighbors walking around. Nice Italian restaurant directly across the street with good pizza & cold beer. Very good old school breakfast house a block away with hot coffee and pancake stacks. Rooms are better than than expected... More 

Was this review helpful? Yes
Victor P, General Manager at Red Roof Inn Williamsburg, responded to this review

I would like to thank you for taking the time to post your kind comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you again in the future. Thanks Victor... More 

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