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Country Inn & Suites By Carlson, Williamsburg Historic Area

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400 Bypass Road, Williamsburg, VA 23185
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Country Inn & Suites By Carlson, Williamsburg Historic Area
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Country Inn & Suites By Carlson, Williamsburg Historic Area
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398 reviews from our community

Traveler rating
    178
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Williamsburg Historic Area
See the most recent reviews
Charlottesville, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 25, 2011

we went to stay for three days and ended up leaving after two. first off the hotel looked really nice and clean and it was but once we checked in the fun really started. i guess the one thing that started off was the toilet bowl was not flushing and over flowing so i called the front desk to tell... More 

Was this review helpful? Yes
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

First we would like to apologize for your recent visit to our hotel. Thank you for providing us with this reveiw. Your concerns are being addressed. We strive to provide a safe, clean, and comfortable place for all our guests to stay. We are very sorry for yor recent stay. Thanks for the review. We hope you will consider us... More 

Poughquag, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2011

After having a bad experience with a Clarion, we moved to this hotel. Thank God we did. It was clean, welcoming, and had good service. The breakfast was excellent. It is very well located. We are coming back.

Was this review helpful? Yes 1
Baltimore
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 23, 2011

The only complaint that I have is about the breakfast. I like chicken as much as the next person, but I would much rather have a choice of bacon or sausage for breakfast.

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Harrisonburg, Virginia
2 reviews
1 of 5 stars Reviewed August 17, 2011

The room was cold and damp. Tried to adjust the temp on the A/C (which gave off a smell like it was burning), but it continued to be moist and uncomfortable in the room. All of our clothes, papers, everything was damp during our entire stay. (The young woman at the front desk admitted that she was new and had... More 

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HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Thank you for providing us with your review of our hotel. Your concerns about the dampness in your room are being addressed. We are very sorry for this. Each of our spacious hotel rooms in Williamsburg, VA are 100% smoke-free feature new beds, a coffee maker, hair dryer, iron/ironing board and a mini-fridge. Our Williamsburg, VA hotel's suites are spacious... More 

White Plains, New York
1 review
1 of 5 stars Reviewed August 17, 2011

In August 2011 my family and I stayed at the Country Inn & Suites by Carlson Williamsburg Historic Area, 400 Bypass Road, Williamsburg, VA 23185. The first night we arrived at the hotel I took my family down to the swimming pool. The area around the pool was disgusting. On the floor in the pool area were band aids, cigarette... More 

Was this review helpful? Yes
ThehotelguyatCEG, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

We appreciate your feedback regarding your recent stay. Following your original conversation with the General Manager Sherry, she personally went through the entire swimming pool area and cleaned up all the towels, and any small bits of debris that existed. In addition, we had our chief engineer also go through and thoroughly clean the pool floor prior to reopening the... More 

Forestville, Maryland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 16, 2011

I stayed at this Hotel June 2010 but I just had to write something about this wonderful Hotel. I have stayed here several times before This is one of the best hotels ever. Nice rooms, comfortable beds. Good waffles and other goodies for breakfast. Excellant ventilation and Nice warm heated indoor pool. Everything about this place is just great!

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HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Thank you for the review of our hotel. Thank you for your comments about our breakfast. Among hotels in Williamsburg, Virginia, the Country Inn & Suites stands out with complimentary hot breakfast featuring hot items such as eggs, sausage, fresh waffles and healthy items such as fruits, yogurt, assorted cereals and oatmeal. For lunch and dinner, our Williamsburg hotel's location... More 

Ridgeley WV
Top Contributor
57 reviews 57 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 7, 2011

Comfortable room, convenient location, good price. Ran out of hot water one morning, and the front desk seemed frazzled at times, but the hotel was bustling - minor issues. The breakfast room was overflowing every morning we were there, which I suppose shows the value. However, I did not enjoy fighting to reach the coffee station each morning. As I... More 

Was this review helpful? Yes 1
GeneralManager400, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

We do appreciate that you took your time to write this review. I do apologize thaqt breakfast was uncomfortable for you. We do strive to take care of our guest. My staff and I certainly look forward to your return. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2011

My wife and I took a two night trip to get away to Water Country USA and Busch Gardens. We stayed in one of the suites and found that the price matched (perhaps exceeded) the value of our experience in Williamsburg. We have a two year season pass for the parks and look forward to visiting Country Inn and Suites... More 

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GeneralManager400, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

I would like to take a moment to thank you for taking the time to write the review. We look forward to your return with your little girl. It is our goal to make every guest feel at home at our Country Inn & Suites. More 

Sarasota, Florida
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 2, 2011

We stayed two separate nights at this hotel. We always find Country Inn and Suites to be a good place to stay on the off chance. The service was excellent. The first room we stayed in was definitely cleaner than the second for some reason. There was just a strange smell about the second room but it was only for... More 

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HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Thanks for taking the time to review our hotel. Thank you for bringing the concerns about our breakfast. We are always looking for ways to improve our breakfast. Among hotels in Williamsburg, Virginia, the Country Inn & Suites stands out with complimentary hot breakfast featuring hot items such as eggs, sausage, fresh waffles and healthy items such as fruits, yogurt,... More 

Zeeland, MI
Top Contributor
191 reviews 191 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 30, 2011

We have taken many trips to Williamsburg. It is our favorite vacation spot. When planning our summer trip, we received an e-mail with a special June price. We had never stayed at Country Inn & Suites in Williamsburg before and we were pleasantly surprised at the cleanliness, welcoming staff, size of the room, and great air conditioning, especially since the... More 

Was this review helpful? Yes
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments and will pass them on to our staff. Thanks for making the comment about our employee Ivy. We will pass this on to her. It is always nice to hear good comments about our employees. They really appreciate that. Among hotels in Williamsburg, Virginia, the Country... More 

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