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Country Inn & Suites By Carlson, Williamsburg Historic Area, VA

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400 Bypass Road, Williamsburg, VA 23185
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Country Inn & Suites By Carlson, Williamsburg Historic Area, VA
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Country Inn & Suites By Carlson, Williamsburg Historic Area, VA
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420 Reviews from our TripAdvisor Community

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Traveler rating
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    140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
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English first
  • All months
    (420)
  • Mar-May only
    (97)
  • Jun-Aug only
    (126)
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    (112)
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    (85)
All months
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great experience at this hotel. The grandchildren and I stayed here 3 nights. The staff was outstanding. Staff was very helpful with questions about the area and willing to assist. Breakfast bar was delicious a nice variety. Hotel's location is in the area of the outlets, Busch Gardens and plenty of restaurants. I will be returning late Fall. .

Was this review helpful? Yes 1
Erick_Williams, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying at the beautiful Country Inn & Suites Historic Area! We appreciate that you enjoyed your stay with us! I will share your kind words with our staff members. We strive for excellence and your words have assured us that we are on the right track. Please allow us to serve you for your lodging needs the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

my girlfriend and I booked this 5 minutes after getting into Williamsburg. We were flying by the seat of pants and had no pre-planning for this trip. Check-in was quick and staff was great. Very clean room. Nice sitting area outside for smoking and relaxing. Hot breakfast in morning was excellent. Indoor pool was like sauna but the hot tub... More 

Was this review helpful? Yes 2
Erick_Williams, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying at the beautiful Country Inn & Suites Historic Area! Guest Satisfaction is the #1 priority for our staff. We are excited to hear your kind words and appreciate that our hard word to go above and beyond did not go unnoticed. Please visit us again should you ever return to Williamsburg, VA! Yours In Hospitality, Erick... More 

Odenton, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

During our 4 night stay, the houskeeper only serviced the room once, and only after I complained twice. The manager eventually made sure that the room was serviced properly, and adjusted my bill. However, I should not have to ask for the room to be serviced, and certainly not twice. I tried this hotel because of it's rating on Trip... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Guest Relations Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. More 

ocean city
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

When we arrived, room was not ready due to prior night sell-out. Other than an apology, no offer of anything to make up for the inconvenience. After waiting in lobby for 30 minutes, when we entered the room, the musty smell was overwhelming. A/C unit filter was full of dust, which maintenance did immediately change. I should have gone back... More 

Was this review helpful? Yes 1
Erick_Williams, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying at the beautiful Country Inn & Suites Historic Area! We appreciate your feedback. I would like to apologize for not providing the outstanding guest experience that our guests are accustomed to. I have addressed the issues that you outlined with our team and assure you that we are making every effort to not allow another experience... More 

Scranton, Pennsylvania
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family of 4 had a 3 night stay. This hotel provided the perfect size room for the 4 of us (we had the 2 queen bed suite), at an excellent price. Great location to all attractions and restaurants. It is not a fancy room, but for the great price, I wasn't expecting fancy. The TV's were high definition, and... More 

Was this review helpful? Yes 2
Erick_Williams, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying at the beautiful Country Inn & Suites Historic Area! We are excited to know that we met your expectation. Guest Satisfaction is our #1 priority. We value your feedback and we are extremely glad that our southern hospitality left you with great memories! We look forward to serving your lodging needs on your next visit to... More 

Sebree, Kentucky
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel was average. There were communication difficulties with two of the four desk clerks. Manager was very nice and tried to be helpful, but admitted that all of the staff was new. Breakfast selection was average, but restocking of items was slow.

Was this review helpful? Yes
Erick_Williams, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying with us at the beautiful Country Inn & Suites Historic Area. We value your feedback. I have addressed your issues with our team and assure you that we are working hard to correct all of the concerns that you had while staying with us. Guest satisfaction is our top priority and I apologize for falling short... More 

Vancouver, Canada
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at this hotel on our recent Cosmos bus tour. The hotel was recently renovated and was in the process of replacing their furniture with the new ones when our big group arrived. As a result, they were a bit disorganized when assigning the rooms. After 2 incorrect rooms, we finally got assigned room #121 on the... More 

Was this review helpful? Yes
Erick_Williams, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying with us at the beautiful Country Inn & Suites Historic Area. We value your feedback. I will inform our staff of your kind and sincere words. We look forward to serving your lodging needs whenever you are in town again. Yours In Hospitality, Erick Williams General Manager More 

Selden, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed here many times and never have had a problem. Very friendly and accommodating. Great pool, great location! We come here a few times a year! The only place we will stay in Williamsburg. Thanks

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Erick_Williams, General Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, VA, responded to this review

Thank you for staying at the beautiful Country Inn & Suites Historic Area. We value your feedback. We are glad to hear that our staff made your vacation an enjoyable one. Our # 1 priority is guest satisfaction! We are thankful for your kind words and look forward to serving your lodging needs if you are ever in the area... More 

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