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Country Inn & Suites By Carlson, Williamsburg Historic Area

Certificate of Excellence
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400 Bypass Road, Williamsburg, VA 23185
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Country Inn & Suites By Carlson, Williamsburg Historic Area
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Country Inn & Suites By Carlson, Williamsburg Historic Area
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393 reviews from our community

Traveler rating
    177
    128
    50
    26
    12
See reviews for
180
109
8
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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    (393)
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    (81)
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1 review
4 of 5 stars Reviewed 1 week ago

We stayed in the hotel for two nights. We got the room and beds they promised. The room was clean. The TV was great and the WiFI worked perfectly. They have indoor small pool. Great for kids. On the second day, we realized that there is not enough room in the dining room to sit and the menu is very... More 

Was this review helpful? Yes
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Dear Gila, Thank you for telling us about your visit with us. We are glad that you stayed with us. Thank you for telling us your concerns about the noise level in the hotel. We are very sorry for any inconvenience that you were caused. We will use this feedback to make changes to the hotel to make it better.... More 

Harrisonburg, Virginia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The place with ok for a 2.5 star hotel. Breakfast was fine as well. The smell of the carpet is really bad! but understand it is only 2.5 hotel and it is old! Also, their website is not working for reservation, had to reserve it (for more!) on hotels.com The problem that we were charged twice on the credit card... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of the carpet, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

Fort Wayne, Indiana
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Not impressed. Our room was average. I can accept that; however, the bathroom had hair all over. The toilet lid and seat were up when checked in. Wouldn't you think upon cleaning a bathroom, there would be no hairs on the floor and the toilet lid would be down as to announce to you.. this bathroom has been cleaned. Furthermore,... More 

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Vallen R, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Thank you so much for taking the time to write a review about your stay with us. We appreciate the feedback, and the housekeeping issues will most definitely be addressed with our team. It is unacceptable for you to overhear an argument between our staff members, and I am very sorry that you had to endure it during your stay.... More 

Springfield, Virginia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Did an online booking through Country Inn and Suites. Noticed listing indicates recently renovated in 2013. The bathroom was nicely done, but the rest of the room was at best average. The coffee pot was resting on top of the microwave with the mini fridge below. No luggage rack to place a bag. Looked like they forgot to return the... More 

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Vallen R, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Thank you for your review. We have used your feedback to improve on our pool towel issue. We have new pool towels to ensure that our guests don't run out during the evening. Also, I would like to mention to you that we are scheduling a transformation for our breakfast area. We are expanding the breakfast room area in another... More 

Traverse City, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this motel shows wear, and is a little dated it still was a good place to stay. Country Inns we think are always welcoming and the location was wonderful. One of the few bathrooms where the bar to help one in and out of the shower - nice for someone my age--was placed in exactly the right place. Small... More 

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HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Dear Mickey, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. We are glad you enjoyed the hotel. We will pass this wonderful feed back on to our hotel staff. Thank you so much for your time. We hope that you will choose us again in the future.... More 

Davidsonville, Maryland
Senior Contributor
39 reviews 39 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice Hotel! Great Room ! Good Services . Nice Breakfasts! Great Location to enjoy Williamsburg and Yorktown! Wonderful for families with small children! Great places to enjoy Great Meals, try the Blue Talon Bistro.

Was this review helpful? Yes
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Dear Michael, Thank you for telling us about your visit with us. We are so glad you and your family stayed with us. We will pass this wonderful feedback on to our hotel staff. Thank you so much for your time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites Williamsburg Historic Area More 

Columbia, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms were comfortable, free wi-fi. The staff was friendly. Good complimentary breakfast with hot and cold items, beverages, and a comfortable eating area with TV. The lobby was inviting. Free cookies. The location is easy to get to from the highway.

Was this review helpful? Yes 1
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Dear Marilyn, Thank you for telling us about your stay with us. We are so glad you chose our hotel for your hotel needs. We are so glad you enjoyed the room, staff, and the breakfast. We will pass this wonderful feedback on to our hotel staff. Thank you so much for your time. We hope to see you again... More 

Gainesville, Florida
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel when visiting Williamsburg for an event at William & Mary. Although I'd have preferred to stay closer to the historic area, I was pretty happy with this hotel. The drive to the historic area (and to Jamestown, the outlet mall, and a grocery store) was extremely quick and easy. The complementary breakfast wasn't amazing,... More 

Was this review helpful? Yes 1
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review

Dear Guest, Thank you for telling us about your stay with us. We are so glad you chose our hotel for your hotel needs. Thank you for telling us your thoughts about the hotel. Thank you for telling us your concerns about the breakfast service, as well as the noise level of the hotel. We are very sorry if you... More 

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