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All 78 Williamsburg hotels

Hilton Garden Inn Williamsburg

3.0 of 5 Hotel   |   1624 Richmond Road, Williamsburg, VA 23185
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86%
Ranked #9 of 78 hotels in Williamsburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Margaret S Long Island, United States
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512 people have reviewed this hotel

Traveler rating
    271
    165
    37
    19
    20
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214
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Long Island, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice, clean, great staff, helpful, cheery and rooms were ready. Hand out directions to local attractions. Personable service and genuine. The Breakfast was delicious. The lobby was bright and inviting. Well done on all counts.

Review collected in partnership with Hilton Garden Inn

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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

To me most hotels are the same so it's the little perks that make a difference. For the cost of our King room $170/night I thought they'd have a little more to offer (like free breakfast). A plus for this hotel is that it is walking distance to many restaurants and a very short drive to Colonial Williamsburg. They offered... More

Was this review helpful? Yes 2
Trenton
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very nice, perfectly adequate mid-price hotel. Very clean, updated. No in-room safe. Good breakfast (not complimentary but not $$ either), nice selection of items, made to order omelets, pancakes, waffles, etc. Located on Richmond Rd., quiet yet in the middle of shopping, restaurants, basically touristy stuff, and very close to historic area. Nice pool, small fitness room. Perfect for a... More

Review collected in partnership with Hilton Garden Inn

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hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for the comments you posted about our hotel. We are glad to hear that you enjoyed your weekend family vacation with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

New Hyde Park
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel was above average. When I've checked in my room's carpet was soaking wet under the air conditioner. They could not change my room because they. We're full. They put towels down Untill the next day when the air conditioner could be serviced. They did give us a 15% discount for that night and free breakfast to make up... More

Was this review helpful? Yes 3
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for taking the time to write a review about your current stay with us. I am sorry to hear that you did not enjoy all aspects of your stay with us. I would like to personally apologize for the problem that you experienced with the air conditioner during your stay. I am happy to hear that our staff... More

Toms River, United States
1 review
5 of 5 stars Reviewed 1 week ago

we have an I pad and could not connect to the internet, to keep in touch with our grand children who were at Disney world. The staff were so very helpful and courteous ,we did not expect this. They asked if there was anything more that they could do for us. We would recommend this hotel to anyone who is... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding you recent stay with us. I would like to personally apologize for the problem you experienced connecting to out Internet. I am glad to hear that our staff members went out of their way to help you connect, so that you could keep in touch with your grandchildren. It was pleasure having you as... More

Smithfield, Virginia
Top Contributor
50 reviews 50 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place to stay and close to Busch Gardens, Colonial Williamsburg, Jamestown and many nice shopping areas. Breakfast is always good at Hilton Garden Inns especially if you are a Hilton Honors Gold member. They also have a good business center and also free Internet services.

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are happy to hear that you enjoyed your stay with us and our many amenities. Thank you for being a Hilton Honors member, we appreciate your loyalty and hope to see you again soon. Sincerely, Kimberly Moore Assistant General Manager More

Midlothian, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great Experience. Minor observation, the front desk staff who reported she was new could have been more courteous when asked about the ear phones for use in the fittness center that she was not aware of.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your stay with us. We are glad to hear that you had a great experience. Thank you for bringing your observation to our attention regarding our newest staff member. You feedback will be used in her training. It was a pleasure having you as our guest and we hope to see you again in... More

Top Contributor
65 reviews 65 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What we would expect from a Hilton Garden Inn. Was close to colonial Williamsburg approximately a 2 mile drive. Rooms were clean workout facility in pool. Only complaint was the beds seemed small. Would consider staying here again.

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

Virginia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This trip to Williamsburg was a weekend getaway. This hotel was great. We made our reservation online. When we arrived the front desk was very nice, polite and helpful. Our room was ready and we had been upgraded to a suite because of our Hilton points --- it was a nice surprise. The room was very spacious and on the... More

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your review about your recent stay with us. We are glad to hear that we were able to exceeded your expectations for your weekend getaway. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago

Our hotel stay was a very nice experience. Clean room and great location. With the money we saved by staying in a affordable, very nice hotel (we usually stay in Colonial Williamsburg or more of an upscale inn etc.) we were able to spurge more on shopping and great restaurants). Bed was very comfortable, we liked the down conforter and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your anniversary getaway and hope you have many more in the future. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

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Additional Information about Hilton Garden Inn Williamsburg

Address: 1624 Richmond Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Williamsburg 3*
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Also Known As:
Hilton Garden Inn Williamsburg Hotel Williamsburg
Williamsburg Hilton Garden Inn
Hilton Williamsburg

74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Williamsburg #7 Romantic Hotel in Williamsburg #14 Family Hotel in Williamsburg
Hotel Class
Official Description (provided by the hotel)
Guests traveling to Williamsburg for leisure can enjoy our hotel's close proximity to a range of exciting area attractions. At the Hilton Garden Inn hotel guests will find everything required for a comfortable and memorable stay. One King or two Double Beds Large work desk with ergonomic chair Microwave, refrigerator and coffee maker Iron, ironing board and hairdryer Complimentary high-speed, wireless Internet access ... more   less 
Number of rooms
119

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