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Hilton Garden Inn Williamsburg

3.0 of 5 1624 Richmond Road, Williamsburg, VA 23185
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Certificate of Excellence 2014
Hilton Garden Inn Williamsburg
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Hilton Garden Inn Williamsburg
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568 reviews from our community

Traveler rating
    299
    187
    40
    22
    20
See reviews for
239
164
18
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here with my boyfriend and my mom when we visited Busch Gardens for Christmastown. This is a very clean place to stay with super friendly and helpful staff. Awesome breakfast with a chef that makes you anything you want. Comfortable beds and quiet area.

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Austin, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment you walk through the lovely welcoming lobby, you feel right at home. The staff greetse you each time you come and go (we stayed there 6 nights as a base for the historic triangle). They are friendly, knowledgeable and efficient. The breakfasts are not free but well worth the money. They will serve anything you could wish... More 

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting your comments regarding your stay with us. We are glad to hear that you enjoyed your stay. Thank you for letting us know about your interactions with our staff members. I will be sure to pass on your praise. It was a pleasure having you as our guest and we hope to see you again in... More 

Geneva, Switzerland
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First time I have been to Williamsburg but this Hilton Garden Inn is one of the better HGIs I have used. The main reason - really helpful and hospitable staff. I guess the "Southern Hospitality" is real and I enjoyed interacting with the staff. The rooms are typical of most HGIs but it's the staff who make the difference at... More 

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay.Thank you for your comments regarding our staff members. I will be sure to pass on your praise. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore... More 

Leesburg, Virginia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was another positive experience for us at the Hilton Garden Inn in Williamsburg, VA for Thanksgiving. We were expecting to spend a couple days there enjoying the historical sites and family events. Unfortunately, we had to cut our trip short and was only able to spend one night there. I can say it was a clean hotel, excellent customer... More 

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are sorry to hear that you had to cut your trip short but are glad you enjoyed the time you were with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Mount Airy, Maryland
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff, nice clean rooms, fireplace in the lobby, and great breakfast bar. Couldn't ask for more. Coffee and tea available in the lobby with cookies. Convenient to attractions and great restaurants.

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Harrisburg
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had stayed at the Embassy Suites in Williamsburg in the past but the recent very poor reviews led us to this hotel. This property is a fairly standard Hilton Garden Inn, which is not a bad thing since this Hilton brand is a solid one. The location of this hotel is just outside the center of town but well... More 

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hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for staying at the Hilton Garden Inn Williamsburg. We appreciate you taking the time to let us and others know about the experience that you had staying with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Melbourne Beach, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

There is a sign at the door as you walk in which states their aim - "We are here to help you enjoy your stay as much as possible. Please ask us if we can help in any way," This really was our experience - very helpful and friendly with a great value breakfast that actually has a cook doing... More 

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your stay with us. We are glad to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Kansas
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Thanksgiving holiday my family and I stayed at this hotel. The kids loved swimming on Thanksgiving! The room was clean with the exception of an empty water bottle we found under the pull-out couch. We ordered room service on Thanksgiving for an evening snack. We were surprised it was available on Thanksgiving! Expectedly, the food was only mediocre. The... More 

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting a review about your recent stay with us. We are glad hear that you enjoyed your Thanksgiving holiday with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Mechanicsburg, Pennsylvania
Top Contributor
123 reviews 123 reviews
27 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Each year we take our grandsons to Busch Gardens. Last year we purchased the tickets on line that included parking. This year, an unlimited ticket was $33.00 and included parking through the Busch Gardens web site. We were staying in the Hilton Garden Inn, Williamsburg, VA (I am a Diamond member) and noticed a promotion for Christmas Town. The rate... More 

Was this review helpful? Yes 2
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for taking the time to post a review about your recent stay with us. I would like to personally apologize for the confusion with our Christmas Town Package and the breakfast for your kids. If you would please contact me, I would like to speak with you about what transpired during your stay. Sincerely, Kimberly Moore Assistant General... More 

Virginia
Top Contributor
165 reviews 165 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice property. Room was nice and well appointed. Room was spacious and quiet. We were very comfortable there for the three nights we stayed. Good location near to Colonial Williamsburg, The Outlet Shops and plenty of dining within walking distance. Breakfast takes some maneuvering with the staff bickering a bit and directing each other but not the... More 

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay with us. We appreciate you providing us with feedback regarding your experience with our staff members. Guest satisfaction is always our primary concern and I can ensure you that your comments will be used to further our staff members... More 

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Additional Information about Hilton Garden Inn Williamsburg

Address: 1624 Richmond Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Williamsburg 3*
Number of rooms: 119
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Also Known As:
Hilton Garden Inn Williamsburg Hotel Williamsburg
Williamsburg Hilton Garden Inn
Hilton Williamsburg
Hotel Style:
#1 Business Hotel in Williamsburg
#5 Romantic Hotel in Williamsburg
#15 Family Hotel in Williamsburg

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