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Hilton Garden Inn Williamsburg

Certificate of Excellence
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1624 Richmond Road, Williamsburg, VA 23185
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1 room 1 adult
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Hilton Garden Inn Williamsburg
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740 Reviews from our TripAdvisor Community

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Shepherdstown, West Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recommend the Williamsburg Hilton Garden Inn highly. We have stayed here many times and have always enjoyed our stay. Staff is friendly and helpful. We've stayed here so often even know some of the front desk staff.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank WVCutie25443USA
Front Royal, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean, well organized, perfect location to everything in the area, excellent food, fast helpful staff! I would recommend this hotel for families. our stay was welcoming from beginning to end. Outstanding attention to service for military and disabled.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Craig S
Amsterdam, New York
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I really loved the chic style of this Garden Inn! Room was comfy and clean and breakfast was great! The location was convenient to Colonial Williamsburg and several restaurants. I enjoyed the tea offerings around the clock in the lobby.

Helpful?
Thank NICOLE79866
Charlottesville, Virginia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We come every year in January, so satisfied with everything. Hotel is close to so many places, Colonial Williamsburg which is so beautiful you want want to miss walking down the street with everyone in costume. you could spend hours in Yankee Candle, the Williamsburg Premium Outlet mall is close by and I always have to eat at Pierce's Bar... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pat S
Toronto, Canada
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The HGI is a very good hotel choice when in Williamsburg (a town that appears to have no shortage of hotels to choose from). But I have to admit that the main reasons I stay here are to maintain and take advantage of my Hilton Honors status, and my favourite restaurant which is across the street. The hotel is clean... More 

Helpful?
Thank OnTheRoadTooOften
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for staying at the Hilton Garden Inn Williamsburg. We appreciate you taking the time to fill out our survey . We are glad to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

cordelle, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was there on business. Internet was critical for me. Signing back in daily makes no sense. Losing connection in the middle of a meeting or call was frustrating. Being without any internet access one of the mornings was disturbing.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Doyal L
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for staying at the Hilton Garden Inn Williamsburg. We appreciate your feedback regarding your stay with us. I apologize for the internet going out during your stay. We have been working with our internet provider to make sure that this does not happen again. It was a pleasure having you as our guest and we hope to see... More 

Williamsburg, Virginia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I lead a very regimental lifestyle where my free time is somewhat orthodox to enjoy the finer things like dining... In the past, I've gone to Hilton Garden Inn for breakfast and totally enjoy the warm hospitality of their buffet service... On New Year's Day, I decided to stop in but was surprised by the cold attitude I received.... A... More 

Helpful?
Thank nepticar
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for taking the time to share feedback on your recent dining experience with us. We’re very sorry to hear you experienced an undesirable level of customer service and assure you we have addressed the problems you mentioned with our staff. We appreciate you alerting us to this issue and hope you will have breakfast with us again in... More 

Franklin, Virginia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This Hotel is awesome. Very clean,nice linens,comfoter and pillows.Breafast buffet is clean. Fresh omlets to order.Drinks refilled quickly.Buffet has oatmeal,fresh fruit,grits,omlets,bagels,Belgian waffles with whip cream and strawberries. Cereal,yougart,etc.

Helpful?
Thank Robin E
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your stay with us. We are glad to hear that you enjoyed your stay and hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Milford, Delaware
Level Contributor
80 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 6, 2016

Wife and I went down to see the Busch Gardens Christmas Town Display.. After a long evening there, it was excellent to get to the room, take a nice hot shower and relax... Had a long night sleep before getting up and heading off... only thing that would have made it better is if the check in staff had advised... More 

Helpful?
Thank Sakimas
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your feedback regarding your stay with us. We are glad to hear that you enjoyed your stay and hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Falls Church, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 5, 2016

Though the staff was quite pleasant, I didn't find this one to be the step up I was used to with Garden Inns. Parking is VERY confusing. It's surrounded by restaurants and they tell you where NOT to park but not much help on where to park. Not to mention it ain't easy to find the sign. B'fast was great... More 

Helpful?
Thank Peggy M
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