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All 80 Williamsburg hotels

Hilton Garden Inn Williamsburg

3.0 of 5 Hotel   |   1624 Richmond Road, Williamsburg, VA 23185
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86%
Ranked #8 of 80 hotels in Williamsburg
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Ricanranger Raleigh, North Carolina
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455 people have reviewed this hotel

Traveler rating
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193
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Falls Church, Virginia
1 review
2 of 5 stars Reviewed yesterday NEW

First, check-in was a nightmare! We had booked the hotel more than 10 days in advance. Upon arrival none of the two ladies at the front desk could find us in the system. After an almost 6-hour trip from DC and with two young kids in tow, it was not fun to wait around for our reservation to be found.... More

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Raleigh, North Carolina
Top Contributor
98 reviews 98 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Garden Inn a few weeks ago, and the staff and service was truly excellent. The rooms were spacious and again the staff was great. The location was premium since restaurants and other facilities were close by. Breakfast was great and well organized. Well recommended hotel.

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Montgomery, United States
1 review
5 of 5 stars Reviewed 1 week ago

For a week of rest and relaxation, we spent time in Williamsburg and enjoyed our stay at The Hilton Gardens. The staff and accomodations were most pleasant and enjoyable! The rooms and arrangements are most refreshing, the food served is of a most superior quality, and the decor and refinements are soothing and restful.

Review collected in partnership with Hilton Garden Inn

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hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are happy to hear that you enjoyed your week of rest and relaxations. It is always nice to hear compliments about our property and staff members and will be sure to pass on your praise to our staff. Thank you for being our guest and we hope to... More

Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very elegant with a kind and professional staff. They offer eat to order breakfasts prepared by a chef, wines by the glass, an indoor heated pool and spa, coffee/ tea bar, and a 24 hour pantry. I stayed in a queen delux suite. Spacious and comfortable. Sadly, the slow cleaning staff spoiled the stay.

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed several aspects of your stay with us. I would like to personally apologize for the housekeeping staff spoiling the stay for you. I would like to know what happened during your stay with the housekeeping staff. Please feel free to contact... More

Chester
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Experience was very good overall. Hotel is in a convenient location just a few miles from Colonial Williamsburg and is in a safe area with a well lit and secure parking lot. Hotel/rooms were very clean; lobby is very nice; and staff was very friendly. Pool and fitness room looked great, but we didn't have time to use it. We... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. I am sorry to hear that you did not enjoy all aspects of your stay with us. Guest satisfaction is our primary goal and I apologize for you not receiving that during your stay. It was a pleasure having you as our guest and we hope to see you... More

Crozet, VA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Extremely helpful and friendly staff, clean rooms, nice warm pool. The lobby was very warm and comfortable. I like the board game and fireplace. Yummy granola bars were set out for snacks. Good coffee in the morning. The breakfast looked, good but we had other plans.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. It is always nice to here when our guests enjoy their stay with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for two nights. The staff was great. Everyone is so friendly and attentive. The morning breakfast staff were the friendliest individuals that I have ever encountered in a hotel and I have stayed in a lot of hotels as I travel for business. Here they could not be more attentive. This hotel is clean and reasonably prices... More

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay with us. Thank you for recognizing our staff members. I will be sure to pass on your praise. It was a pleasure having you as our guest and we look forward to seeing you again in the future. Sincerely,... More

Virginia Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Outstanding hotel, friendly staff and very quiet and accommodating hotel. Easy to get to anywhere to all restaurants and attractions. The price was best in the area and service was great. Business or family great place to stay. I was on business and it was very quiet, but I would bring my family if I ever came back as it... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay with and would bring your family with you the next time. It was a pleasure having you as our guest and we look forward to seeing you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

Virginia, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel delivers at a higher level than other chain hotels in Williamsburg. Even though not quite within walking distance, the location is not too far from Colonial Williamsburg and William and Mary - it is a convenient base for a visit to these areas. The room and hotel were quiet and the bedding comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your comments about your recent stay with us. We are glad to hear that you enjoyed your stay. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Embarrassed by front desk for booking a discounted rate online. Robin/ the animal lover/ front desk clerk made it sound like that was the biggest inconvenience in the world. Asked if we could upgrade to a kind- said no because we booked online, even though the option wasn't available online. She finally looked it up and told me she'd have... More

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for your feedback regarding your recent stay with us. I would like to personally apologize for the lack of customer service that you received at check in. Guest satisfaction is our primary goal and I am truly sorry that we did not achieve that during your stay. It was a pleasure having you as our guest and I... More

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Additional Information about Hilton Garden Inn Williamsburg

Also Known As:
Hilton Garden Inn Williamsburg Hotel
Hilton Garden Inn Williamsburg Hotel Williamsburg
Williamsburg Hilton Garden Inn
Hilton Williamsburg
Williamsburg Hilton
Address: 1624 Richmond Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Williamsburg
#12 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Williamsburg 3*
Official Description (provided by the hotel):
Guests traveling to Williamsburg for leisure can enjoy our hotel's close proximity to a range of exciting area attractions. At the Hilton Garden Inn hotel guests will find everything required for a comfortable and memorable stay. One King or two Double Beds Large work desk with ergonomic chair Microwave, refrigerator and coffee maker Iron, ironing board and hairdryer Complimentary high-speed, wireless Internet access ... more   less 
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