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Hilton Garden Inn Williamsburg

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1624 Richmond Road, Williamsburg, VA 23185
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Hilton Garden Inn Williamsburg
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Hilton Garden Inn Williamsburg
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588 reviews from our community

Traveler rating
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    41
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247
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
  • All months
    (588)
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    (144)
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Larchmont, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and new. The amenities were very good and it was easy to check in and out. Breakfast was great and the staff was very welcoming. The quality of the food was very good and fresh. Enjoyed our stay.

Review collected in partnership with Hilton Garden Inn

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Wilmington, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights here. The hotel is conveniently located in Williamsburg - we went to Jamestown, Yorktown, Colonial Williamsburg and to several other attractions and never had to drive more than half an hour. There are also a lot of great restaurants nearby, some within walking distance which simplified matters when we wanted to have a few drinks. The breakfast... More 

Was this review helpful? Yes 1
Clinton, MD
Top Contributor
60 reviews 60 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice large room. Very clean and staff was very friendly and helpful. Great location close to many eating establishments within walking distance. Outlet Mall is a 5 min drive. Very nice indoor pool although small still enjoyable. I would have given this hotel 5 stars but the air conditioning unit in my room was very loud disrupting my sleep. Unfortunately... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

It is 4:00 am. I have been awake since 3 a.m. My back is killing me--and I do not typically have back problems. These beds are the worst I have ever slept on. We are on a suite "416". I should have said something upon arrival when my 7 year old daughter said "Momma, these beds are hard!" A few... More 

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hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting your review regarding your stay with us. I would like to personally apologize for the bed being too hard for you to sleep on last night. The room that you were in did have an adjustable comfort level on it and I apologize for the staff not letting you know about that at check in. Guest... More 

Montgomery, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this Hilton Gardens a number of times and find it to be a most pleasant and enjoyable experience. We look forward to our next stay in Williamsburg and at this Hilton! It is a good time in a good place!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting your comments about our hotel. We are glad to hear that you have had many great experiences staying with us and look forward to seeing you again in future. Sincerely, Kimberly Moore Assistant General Manager More 

Newbury, United Kingdom
Top Contributor
94 reviews 94 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly for the price we paid you can't expect luxury, so don't go expecting that, but for the price we paid it was perfect! We travelled at short notice in the snow due to a family emergency. Our first flight to DC was cancelled, we got to Baltimore instead, called the hotel to say we will be late arriving, that... More 

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hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting your comments regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the praise. It was a pleasure having you as our guest and we hope you will visit us again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was excellent. It snowed during my visit and the staff shoveled all of the walkways, including a pathway to my car. I never got my feet wet! The bed was super comfortable and the suite I stayed in was very well appointed and comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting a review about your recent stay with us. We are glad to hear that our staff members made your stay excellent by going above and beyond. It was a pleasure having you as our guest and hope you will stay with us again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Manteo
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

We attended a couples' retreat with other ministers from our association. We were able to relax and enjoy the awesome facilities without any problems. The meeting room was very nice and the breakfast was wonderful! The staff were friendly and helpful in every way. The breakfast selections were great and the food was top-notch! The room was very comfortable and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting your comments regarding your recent stay with us. We are happy to hear that you were able to relax and enjoy attending the couples retreat. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

Haywards Heath
Top Contributor
129 reviews 129 reviews
125 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed February 4, 2015

This was the fourth time I have stayed at this property. The family like the Colonial Triangle, and Williamsburg is centrally located for Yorktown and Jamestown. We also like this hotel. The welcome is always friendly - the hotel is standard HGI in terms of lobby appearence, with a nice (gas) fire burning. Check in was quick and efficient, and... More 

Was this review helpful? Yes 1
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting a review regarding your recent stay with us. We are glad to hear that you enjoyed your stay with us. Thank you for your comments regarding the keurig coffee makers. We are always looking to improve our guest experience. Please let us know the next time you make a reservation and we will put extra k-cups... More 

1 review
5 of 5 stars Reviewed February 3, 2015

The Hilton Garden Inn on Richmond Road is a lovely hotel. Very nice indoor pool and hot tub, lovely options for food/beverage/social space, good support for technology in the rooms, easy check-in/check-out, close location to the College, particularly Plumeri Field, very prompt and courteous service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review

Thank you for posting a review regarding your recent stay with us. We are glad to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to see you again in the future. Sincerely, Kimberly Moore Assistant General Manager More 

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