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SpringHill Suites Williamsburg

3.0 of 5
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1644 Richmond Road, Williamsburg, VA 23185
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1 room 1 adult
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SpringHill Suites Williamsburg
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421 Reviews from our TripAdvisor Community

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maitland, florida
Level Contributor
236 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

After a 12 Hour travel day from Florida I arrived Mon 2-8-16 at 9:00 PM along side of a bus with 150 children from California. I was thrown into the mass of bodies to check in. Prior to check in I had Gold Elite Reservations place a request for a Jr. Suite because of my Marriott Gold Status. So upon... More 

Helpful?
1 Thank mpeacock_10
Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My family has stayed here twice. Both times our room was clean and the staff was nice. The hotel location is great as well. The hotel is in walking distance of restaurants. The hotel is near the outlets.

Helpful?
Thank dsdjr
Marsha T, General Manager at SpringHill Suites Williamsburg, responded to this review

Hello, Thank you for your feedback regarding the Springhill Suites!! We are very happy that you enjoyed your stay! We hope that you have the chance to visit us again in the near future. Thank you very much!! More 

Loudoun County, Virginia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good location and best Marriott value on Richmond Road. Always a friendly staff. Did not have hot water for shower during this visit... most likely a glitch because nearly every visit we've made to Marriotts have been great. Will definitely come back for a visit in the future.

Helpful?
Thank holanewman
Marsha T, General Manager at SpringHill Suites Williamsburg, responded to this review

Hello, Thank you very much for taking your time to write on Tripadvisor. We are so happy about that you enjoyed your stay at the Springhill Suites. I have brought the water situation to the appropriate staff members, and I assure you that it was an isolated incident. I apologize for that inconvenience. We look forward to welcoming you back... More 

Williamsburg, Virginia
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly and knowledgeable front desk staff, standard fare breakfast, and consistent presentation in line with the brand help make one feel comfortable quickly. The lollipops and cookies at the front desk were a hit with the family.

Helpful?
Thank Jennifer H
Greensboro, North Carolina
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, close to Colonial Williamsburg and a number of restaurants. Front desk staff was friendly and helpful. The common areas were clean and pleasant. Rooms were clean and well-furnished, although the layout of our particular suite was awkward with the desk in the kitchen area. The hot breakfast each morning had a nice variety of dishes.

Helpful?
Thank MauraD100
Marsha T, General Manager at SpringHill Suites Williamsburg, responded to this review

Hello, Thank you for taking the time and posting a review!! We really appreciate your feedback and will certainly share with the appropriate team members. Warm regards, Marsha Twiss More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was very clean, and staff were nice, but this hotel didn't meet the standard I am accustomed to at Marriott brand hotels. My biggest complaint had to do with the icy cold wind, still entering the room via the window. I could hear and feel the wind coming through the bedside windows all night long. Turning the heat up... More 

Helpful?
Thank MagnumWorldwide
maryland
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Usual Springhill suites while very clean , obvious that it gets a lot of wear and tear from all the families probably visiting Busch gardens. Anyway very clean hotel with nice pool and hottub. I prefer Springhill (SHS) as a brand and liked the large guest rooms

Helpful?
Thank ocmdtraveler
Washington DC, District of Columbia
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We normally stay at this hotel for our annual anniversary trip to Williamsburg. It's in a great location -- close to restaurants, shopping, and other activities. The staff is always very friendly. My only wish is that the heating/AC unit wasn't so noisy. Breakfast is ok, but nothing out of this world. Looking forward to returning to this hotel in... More 

Helpful?
Thank sayhi2tinee
Marsha T, General Manager at SpringHill Suites Williamsburg, responded to this review

Good Afternoon!! Thank you for taking the time and writing on Tripadvisor regarding your satay at the Springhill Suites. Were very pleased you enjoy the location, and will certainly look in to the details of the noisy heating/AC unit. We also look forward to welcoming you back in 2016!!! Thank you again for your time! Warm Regards, Marsha Twiss More 

Burlington, NC
Level Contributor
386 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our check-in was quick and easy. Our room was up on the 3rd floor - but when we got there, room service was still cleaning it. We didn't complain (as we could see that the hotel was extremely busy), and told housecleaning to take their time. We stood in the hallway - and within 2 minutes, a manager came to... More 

Helpful?
Thank Ed M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 7, 2016

So we wanted to go to Christmas Town in Busch Gardens, CW, and the Winery. And this place is very close to all of that. This place hot breakfast – which is decent and it seems like they switch it up based on my stay here. However, two major issues with this hotel: 1) I left my iPad under the... More 

Helpful?
Thank Anna L
Marsha T, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Ms Li, Thank you for speaking with me regarding your stay. Warm Regards, Marsha More 

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