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SpringHill Suites Williamsburg

3.0 of 5
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1644 Richmond Road, Williamsburg, VA 23185
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SpringHill Suites Williamsburg
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Ranked #30 of 79 Hotels in Williamsburg
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371 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed today NEW

I chose this hotel as I am a Marriott member and it was cheaper than the other options in the area. I don't normally stay at the SpringHill Suites so I was pleasantly surprised that it was as nice as it was. The location was great and the room was clean. The best part was how nice everyone was. There... More 

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Wantagh, NY
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just spent 4 nights at this hotel and it was great. First, the hotel was very clean.Yes, there is a chlorine smell on the first floor, but what do you expect with a indoor pool? Second, the air conditioners in the rooms was fantastic. Our rooms were always nice and cold and considering the temperature in Williamsburg was in the... More 

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Reedville, Virginia
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in room 408. Quiet room, comfortable bed with a pull out couch. The couch area is separated from the bed by a wall and is private.There is a mini fridge, microwave, and bar sink. Complimentary food in the morning is typical, eggs with various toppings available, sausage patties, waffles with three waffle makers which all Marriotts should have.... More 

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Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 2nd stay at the Springhill Williamsburg, and we came to enjoy Busch Gardens. Both times I was happy with the accommodations, especially because all rooms are suites and so the rooms are comfortable for our family of 5. First time was during Spring Break and we had a 2nd floor junior corner suite. 2nd time we stayed... More 

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Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was the 3rd year in a row for a summer visit to the Williamsburg hotel. We were please 2 years in a row but this time not so much. Now I understand it is hot in July; however, I don't expect the lobby and corridors of every floor (yes, every floor as I was trying to find ice) to... More 

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sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

I would like to take this opportunity to apologize for any inconvenience you experienced during your stay. The short time the pool was closed was due to either inclement weather or pool cleaning as we were very crowded during this period, the AC performance issue in the hallways is currently being addressed..... As I take comments like this very seriously... More 

Lynchburg, Virginia, United States
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel rooms were a little old but good. Wall paper was coming loose near the bathtub and several other places. The breakfast area was equipped to handle a large number of people. Elevator cab AC seemed to be out since the cabs seemed very warm. The staff was nice and check in was efficient with no unnecessary questions. Parking in... More 

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Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 2 weeks ago

Checked in pretty fast. Noticed that there was no AC in the lobby. The room's AC smelled like mold with warm air coming out of it. Changed the room and while the AC produced cold air, the nasty smell was still there. After an ordeal with the management, finally was provided with a room that had a decent AC in.... More 

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sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

I would like to take this opportunity to apologize to you for any inconvenience you experienced during your stay with us. We are working diligently to identify and correct any AC odors throughout the property as we take comments such as these very seriously. Thank you again for your feedback. More 

Hillsborough, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice conviently located to restaurants and local activities. They have a nice breakfast buffet. They sell discounted tickets to the local sites. Friendly staff that makes sure everything is okay and if not they take care of it.

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Hartwell, Georgia
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to visit the Williamsburg area again (last time was about 10 years ago). After much online research, we booked with SpringHill Marriott. We asked for a quiet room and were given one on the 4th floor. It was wonderfully quiet, even on the night that they had over 100 middle schoolers in town for tours of the historic... More 

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2 of 5 stars Reviewed 3 weeks ago via mobile

Walls were paper thin, no towels in the room which I discovered after a shower. Bathroom cleanliness not to my standard but maybe I'm picky in certain areas. I don't care for other people's hair in my tub.

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HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Debbie, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Williamsburg. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we see that we missed the opportunity to make your stay great. Your feedback... More 

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Prices are for 1 room, 2 adults
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