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All 78 Williamsburg hotels

SpringHill Suites Williamsburg

3.0 of 5 Hotel   |   1644 Richmond Road, Williamsburg, VA 23185
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68%
Ranked #27 of 78 Hotels in Williamsburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Babs254 Charlotte, North Carolina
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292 reviews from our community

Traveler rating
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    55
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed here for a long weekend. The room was a decent size with a small fridge, a microwave, and a sink in kitchenette area. The room was very clean. We had the king size bed which was comfortable. The bath towels were a nice size and thick. Our one complaint was the A/C seemed to... More

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Smyrna, DE
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

hotel front desk staff was incapable of utilizing Marriott's own gift card while checking out (took her 30 mins for nothing). Saying our card was invalid. She could see the the balance but could not use it. General Manager was nowhere to be found at that moment. We never had any problems using this gift card in other Marriott Property.... More

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is well located with numerous restaurants within either walking distance or a quick drive away. The hotel is close to William and Mary and Busch Gardens, Colonial Williamsburg but be prepared to drive. The rooms were spacious but representative of an economy hotel. The breakfast was decent with your standard fare. The service was extremely friendly and we... More

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Cedarville, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for three nights. This hotel is very clean. The staff are very friendly and courteous. The free breakfast was very good with ample supply. This hotel is within walking distance to restaurants and the" General Store". The only drawback was the smell of clorine when you walked into the hotel. Of course being on... More

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Bathtub is clogged. My family take turns going to take a shower. When it is my turn I said why the bathtub is flooded? It is clogged. So I still take my shower and boom! The water just went half of the bathtub. My wife reported the clogging in the front desk and told her the maintenance guy will come... More

Was this review helpful? Yes 4
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear Frequent_traveler_x, My sincerest apologies for the isuses with your bathroom duirng your stay. I would like to make it up to you... Kandi More

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a trip to Busch Gardens. Bought our nephew who was supposed to sleep on the pull out sofa bed. Not something even a homeless person would want. The frame would not sit flat and the mattress was a piece of junk and filthy looking. He ended up sleeping on the sofa. The layout of the room is... More

Was this review helpful? Yes 4
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear 16Cessna, Thank you for sharing the concerns with your room. Please know that it will passed along to the management staff to resolve. Sincerely, Kandi More

Greenlawn, New York
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just got back from a 3 night stay at this SpringHill Suites. The Hotel location was ideal for a Williamsburg vacation. It was less than a 15 min drive to Busch Gardens, Water Country and Colonial Williamsburg. The hotel staff was very friendly. The breakfast was good but very crowded. I agree with another reviewer, there is no AC... More

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Cary, NC
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here last week end for one night. On check in, we were given an ADA room which we did not request or need and we were advised there were no other rooms. The dorm sized refrigerator was a sticky mess which I requested housekeeping clean. Next I had the unfortunate experience of the bathroom. There... More

Was this review helpful? Yes 5
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear Jerseysandy, Thank you for taking a momement to share your concerns with us. More

Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My parents and I stayed at this hotel because it is located very close to William & Mary. Everyday, when we came back from whatever activity we did, the beds were always made and the room was cleaned. In the morning they have a buffet of breakfast foods. I always got scrambled eggs with a yogurt. The hotel is also... More

Was this review helpful? Yes 1
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear Kylie K, Thank you for the great review! We're so glad you enjoyed your stay and hope you come back to see us again! Kandi More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am indeed a fan of the Marriott, which is why I chose this particular hotel when booking my Water Country/Busch Gardens vacation. The room had ample space for my sister, nephew and I. We stayed in the two queen bedroom with a pull out couch. The beds were extremely comfortable and my nephew did not have any complaints sleeping... More

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Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Road, Williamsburg, VA 23185
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites

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