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SpringHill Suites Williamsburg

3.0 of 5
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1644 Richmond Road, Williamsburg, VA 23185
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SpringHill Suites Williamsburg
Best prices for: 1 room 1 guest
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Ranked #28 of 79 Hotels in Williamsburg
A recent review
5 of 5 stars reviewed 2 days ago
baileespoppa Hartwell, Georgia
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartwell, Georgia
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We decided to visit the Williamsburg area again (last time was about 10 years ago). After much online research, we booked with SpringHill Marriott. We asked for a quiet room and were given one on the 4th floor. It was wonderfully quiet, even on the night that they had over 100 middle schoolers in town for tours of the historic... More 

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2 of 5 stars Reviewed 3 days ago NEW via mobile

Walls were paper thin, no towels in the room which I discovered after a shower. Bathroom cleanliness not to my standard but maybe I'm picky in certain areas. I don't care for other people's hair in my tub.

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HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Debbie, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Williamsburg. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we see that we missed the opportunity to make your stay great. Your feedback... More 

Fredericksburg, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. We had a junior suite. Very roomy, slept 5 of us very comfortably. Free breakfast in the morning was good, eggs, sausage patties, waffles, cereal and more.hotel was clean. We look forward to staying again!

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Fairfax County, Virginia
Level Contributor
1 review
3 of 5 stars Reviewed 6 days ago NEW

Tripadvisor does not have Hampton location on their list. I was able stay here for 2 nights with 20,000 Marriott rewards. When you first arrive, you will be impressed by how clean they maintain but will get very disappointed on how cheaply the property was built, mostly how noisy it gets, you can hear conversations from the room next door... More 

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HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to mention about your recent stay at the SpringHill Suites Williamsburg. As a valued guest we see that there is room for improvement based on your feedback. However, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay we hope you choose to... More 

New Jersey
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for a family reunion and extended our stay to see the sites. The hotel is conveniently located on Richmond Rd, less than 15 minutes from Busch Gardens and Colonial Williamsburg. Ripleys is across the street, there's plenty restaurants nearby and the outlets are a five minute drive. The rooms was a good size with long sleeper couch and... More 

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Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

If you've had your fill of brick colonial architecture while in Williamsburg, this hotel (on the interior) offers a updated modern interior. Check-in was fast friendly and helpful leading to a positive first impression for my first stay at a SpringHill property. The Suites are spacious with an offset sitting area, sofa, nice desk for computer, bar sink, fridge, microwave... More 

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sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the SpringHill Suites Williamsburg. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience. We have shared your... More 

Poca, WV
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We travel alot & finding a excellent hotel isn't easy anymore but this place was perfect!!! The bed was like cotton balls... clean, awesome shower!! Totally satisfied... close to attractions also ... just beautiful inside and out

Was this review helpful? Yes 1
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear memo79, Thank you so very much for your wonderful comments regarding the springhill suites. We are very pleased that you enjoyed your stay and hope that your travels bring you back to see us in the near future. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just stayed 3 nights and everything went very well! The staff at the front desk were pleasant and very helpful. Our room was spacious and had a mini fridge as well as microwave in the kitchenette. Hotel was very clean, even checked out the air ducts in hall where they can be dusty and unkept, but this hotel was very... More 

Was this review helpful? Yes 1
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Scott1313., Thank you so very much for our kind comments regarding the Springhill Suites. I really do love to share the feedback with our staff. Were very happy that you were pleased with your stay and hope that when your travels bring you back to Williamsburg you do plan on staying with us again. More 

Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel room was nice, the linens were clean and it was a pretty large hotel room. The bathroom was clean however the shower didn't look like it had been cleaned out all that well. I found a few pieces of hair around the tub. The my really need to do something about the smell in the lobby and hallways.... More 

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HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Julierose21, Thank you for taking the time to share your recent experience at the Springhill Suites Williamsburg. I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service, and appreciate your feedback regarding the smell of chlorine. We... More 

Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is good for one night. The front desk clerk was fast and friendly at check in. The room was very clean. The only complaint I have was the beds weren't that comfortable. This hotel offers breakfast which was pretty good.

Was this review helpful? Yes
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to complete your Trip Advisor survey in regards to your recent stay at the Springhill Suites, Williamsburg. We have shared your feedback with the appropriate hotel management teams. Upholding my commitment to provide a memorable experience with exceptional service, I would like to thank you for your valued feedback and we hope to serve... More 

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