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SpringHill Suites Williamsburg

3.0 of 5
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1644 Richmond Road, Williamsburg, VA 23185
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1 room 1 guest
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SpringHill Suites Williamsburg
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386 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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  • English first
  • Japanese first
  • Any
English first
  • All months
    (386)
  • Mar-May only
    (84)
  • Jun-Aug only
    (159)
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    (74)
  • Dec-Feb only
    (69)
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Plainview, New York
Level Contributor
21 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My family had an excellent experience in this hotel. First of all, the location couldn't be better. It was set back from the road so you almost felt like you were staying in a condo, yet, you were within shopping and the sites within a 5-15 minute drive, depending on where you were going. The hotel was clean and very... More 

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Denver
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

It's a tourist area, and we stayed here with our pre-teen daughters (10 and 13). After a long drive, we checked in around 9 pm and left our daughters in "our" hotel room while we went next door to get take-out food. When we arrived back 20 minutes later, we found our daughters very scared and saying a man had... More 

Was this review helpful? Yes 1
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

I would like to take this opportunity to apologize to you for the issue you experienced while staying with us. I knew you had spoken with a Manager who apologized to you and I followed up with the appropriate staff and management team to ensure that this was an isolated issue that never repeats itself. We do take pride in... More 

Arlington, Virginia
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the Marriott chain working like it is supposed to. Quick, pleasant check-in, and we got our requested high floor and two nearby rooms. The hall was quiet and the rooms were spacious, with what may be a bigger sitting area than other Springhill Suites I have stayed in. There is a full height wall between the beds and... More 

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sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for your comments. I'm so happy that you enjoyed your stay with us and we look forward to serving you again should your travels bring you back to Williamsburg. More 

summit
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Two queen beds and a sofa pullout was great for our family of teens. Clean and comfortable. Laundry if needed and free parking and breakfast. The beds weren't the greatest and the promised sown pillows weren't there but we were so tired, it didn't matter all that much. Management was flexible about our stay dates. The gym is very basic... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am not sure this is the appropriate place for this review however I know that if I had an employee like Nyztta that was extremely rude to my customers I would want to know. Your hotel is beautiful and I don't have anything bad to say about it but if I would have gotten Nyztta before I booked I... More 

Was this review helpful? Yes 2
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear TeeKayEll82, I am so sorry to hear that you had a bad experience with an employee. I do know that it is not an employee of the Springhill Suites. I have spoken to the team at the front desk to gather further information and I do understand that there were some complications, and I do apologize for that. I... More 

Birmingham
Level Contributor
86 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient location, very friendly staff and nice hot breakfast. The rooms and general areas are getting a bit weather-worn, but we received a good Priceline price for our visit in August. We enjoyed our stay. Did notice that some staff members were parking in spots right in front of the hotel. Manager should probably ask staff to park around... More 

Was this review helpful? Yes 1
Philadelphia, PA
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got the junior suite. It was great for us. With two teenagers, my kids are a little old to be sharing a bed. This unit had a sofa that was a sleeper. More specifically, it was a sectional that could have been used as a bed even if we didn't open the sleeper. It also had two queen beds.... More 

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Chesapeake, VA
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After two long days at Great Wolf Lodge we checked in for the night before going to Busch Gardens and then heading home. The property is nice, and in a good location. Two restaurants within walking distance (Chili's- good service and Applebee's - dont go there). It was a typical Marriott property, but we like Marriott's so it was fine... More 

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Level Contributor
125 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our first trip to Williamsburg and I'm your typical "Marriott" traveler so this is your typical Springhill Suites with a convenient location to restaurants, shops and the outlets. It's has easy access to I-64 as I was traveling to Richmond, then Norfolk. The rate was great. The only real complaint is that the bed was comfortable, but the... More 

Was this review helpful? Yes 1
Marsha T, General Manager at SpringHill Suites Williamsburg, responded to this review

Thank you very much for taking the time to write this reviews. Were very pleased you enjoyed your stay and apologize for the comfort of the pillows. I certainly understand the lay out of the room is a bit unique with the way the bathrooms are designed. It can be a distraction for those who wish to sleep while someone... More 

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Crystal was Amazing, as we checked in she made sure we had fresh cookies and the next morning made sure my kids had lollipops as we headed out to Busch Gardens! She went above and beyond to make sure we felt like we were at home…I would stay at this hotel just because of Crystal! :)

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