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Country Inn & Suites Williamsburg (Busch Gardens Area)

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7135 Pocahontas Trail, Williamsburg, VA 23185
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Country Inn & Suites Williamsburg (Busch Gardens Area)
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Country Inn & Suites Williamsburg (Busch Gardens Area)
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301 reviews from our community

Traveler rating
    99
    104
    55
    33
    10
See reviews for
200
46
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (301)
  • Mar-May only
    (71)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (38)
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Laguna Niguel, California
Top Contributor
70 reviews 70 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The employees from the front desk to the house cleaners and breakfast purveyors, All, are very nice. But clearly over worked. And not appreciated. The staff knew the situation and the stress of pulling off the impossible, but remained amazingly nice and gracious towards the guests. Which is why this hotel is a 2 instead of a 1. Only 1... More 

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Deltona, Fl
Top Contributor
66 reviews 66 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This was the biggest hotel room I've ever had and included 2 bathrooms (only one with a shower). It was very spacious...but it was old. The pullout couch, while clean, the mattress was very thin and the springs actually scratched one of my daughter's backs. In the end we had to blow up an air mattress we had for them... More 

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Leesburg, Virginia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon returning from a long day at Busch Gardens we entered our room to find that our bedspread had been removed and our pillows were tossed on the floor. After reporting it, a night worker came and brought a bedspread that was too large and 4 new pillows. He walked over the other pillows that were on the floor, leaving... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites Williamsburg (Busch Gardens Area), responded to this review

Thank you for taking the time to provide us with the details of your experience. Please accept our sincere apologies for the disappointments you experienced during your stay. Usually this is not the standard of our service and we always strive to accommodate our guests in the most effective manner. We have noted your complaints regarding the disappointing service you... More 

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