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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

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7135 Pocahontas Trail, Williamsburg, VA 23185
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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA
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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA
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310 reviews from our community

Traveler rating
    102
    105
    59
    34
    10
See reviews for
205
46
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (310)
  • Mar-May only
    (80)
  • Jun-Aug only
    (122)
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    (70)
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    (38)
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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Starting off the staff was friendly and accommodating. The hotel itself is nice. Not anything flashy, just a nice average hotel. It is easy to find and very close to Busch Gardens and Colonial Williamsburg. If you want a hotel that is a few minutes from almost everything there is to do but is still secluded to itself, this is... More 

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I spent a week at this hotel as we are Travel AdvantageNetwork participants. Hotel was clean, comfortable and access to everything was very easy. Excellent staff, great breakfast. Would highly recommend this location.

Review collected in partnership with Country Inns & Suites By Carlson

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marietta, ga
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our annual Siblings weekend was held in Williamsburg this year. Our rooms were clean. The staff was very friendly and helpful. A shout out to Duane at the front desk. He was great at recommending places for us to eat. Conveniently located between Williamsburg and Yorktown. It is a good choice.

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Adelaide
Top Contributor
69 reviews 69 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pleasantly surprised when we entered our room. We had booked for 3 adults, 2 queen beds. Little did we realise that included a 2 roomed suite with 2 toilets and 3 vanities. Included breakfast was average. The fitness room was tired and small. The bike didn't work and the treadmill required maintenance. The complimentary coffee and cookies was appreciated.

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Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable and clean rooms as we've come to expect from Country Inn & Suites. They upgraded us to a king suite from a king room, without even mentioning it to us. Room had a full-sized fridge and a good-sized microwave. Comfortable couch and two chairs with the large desk. Wished we were staying for more than 1 night. We were... More 

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AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA, responded to this review

Thank you for choosing to stay with us in Williamsburg this spring. We appreciate our loyal Club Carlson members and love to share our hospitality. Your generous compliments brightened our day and we look forward to your visit. More 

Amelia Court House, Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we first checked in, we found and killed a roach near the bed. There was a large school group staying at the hotel and some of the kids were out in 2nd floor hallway partying, late at night. The smoke detector starting beeping a little after midnight and I had to disengage. Presumably a weak battery. The toilet had... More 

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AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA, responded to this review

It is our goal to provide every guest with a quality lodging experience. You can be sure that we rely on our guest comments to inform us of where we are succeeding and also where improvement is needed. We appreciate you bringing your room issues to our attention and our entire team apologizes for your unsatisfactory stay. We are sorry... More 

Holly Springs, North Carolina
1 review
3 of 5 stars Reviewed 4 weeks ago

Spent a weekend here solo. One thing I learned when breakfast is served from 6:30am to 10:am you better be there no later than 8:30am most of the food is all gone if you come later. I felt I paid too much for this room booking directly with them, I should have booked throught an outside vendor. I belong to... More 

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AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA, responded to this review

Dear spring break traveler we are sorry you weren't able to book a Club Carlson point stay on your recent visit with us in Williamsburg. Please call me directly 757-229-6900 on your next visit so I can personally handle your request. Our Hot and Fresh breakfast with over 30 items is available every day from 6:30a-10a. On busy mornings we... More 

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