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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA

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7135 Pocahontas Trail, Williamsburg, VA 23185
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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA
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341 Reviews from our TripAdvisor Community

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Traveler rating
    109
    113
    68
    37
    14
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225
51
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (341)
  • Mar-May only
    (88)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (38)
All months
Williamsburg, Virginia
1 review
1 of 5 stars Reviewed yesterday NEW

Garbage, dirty dishes and dirty laundry left in room. Glad they refunded my last 3 nights, never staying here again. Stain on floor, walls cracked and bubbling. Didn't stay for breakfast, dirty underwear made me lose my appetite.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carol Stream, Illinois
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This is an older property that doesn't seem like it was originally a Country Inn and Suites. The A/C unit in our room was loud. They have guest laundry services available on the 4th floor, which can be convenient if you need it. The breakfast spread was respectable and the staff kept the items well stocked. We heard the occasional... More 

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Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall nice place, nice large breakfast area/lobby. Our room was not cleaned properly and seemed musty. Pool is salt water outside, nice size we enjoyed it very much. They also provide pool towels. This hotel is about 3 miles from Busch Gardens so it was an easy drive. Would stay there again. Free cookies and fresh fruit at front desk... More 

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Lynchburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family has stayed here multiple times. Very close to the Theme and water parks. Excellent value for a reasonable price. Always clean. A helpful, friendly staff. Always a peaceful stay here. Thanks.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
Kingsport, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Great location, close to Busch Gardens and about a mile to colonial district. If you stay here, be aware it needed a overhaul about 10 years ago. Hotel is very dated and the a/c units are loud ! Pool was dirty, staff was real nice, every last one of them.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), VA, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. More 

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