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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)

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7135 Pocahontas Trail, Williamsburg, VA 23185
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Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)
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430 Reviews from our TripAdvisor Community

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Annapolis, Maryland
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We had a suite. The sitting room had a love seat that had seen better days. The upholstery was very stained. We didn't sit on it. The chair in that room was plastic-like fake leather, pea green plastic. The fridge rattled. The beds though we're comfortable. Breakfast was disappointing, even for a breakfast at a discount chain. The OJ tasted... More 

Helpful?
Thank LBH991
Old Bridge, New Jersey
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 5, 2016

This is a very nice hotel that caters to family travelers. The price was reasonable, the rooms were large and the hotel is in a great location. It was close to both historic Williamsburg and also near Busch Gardens. They have free buffet breakfast which is a plus for people traveling with children. The staff was very pleasant and we... More 

Helpful?
Thank Peter L
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 5, 2016

We stayed here as a family to go to Busch Gardens Christmas Town. Every member of the staff was excellent we arrived early and even though our room wasn't done they rearranged us so that we could check in since we had a 2 year old and a 9 month old and that was awesome they even gave us a... More 

Helpful?
Thank Travis Y
North Carolina Coast, North Carolina
1 review
2 of 5 stars Reviewed January 2, 2016

Everything luggage carts was taped with duct tape. Luggage fell off cart with breakables in it. Told front desk about it the girl just shrugged her shoulders at me. Trash cans in room had no liners...

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank tfamily2016
AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this review

It was disappointing to read that your departure may have ruined a potentially delightful New Years trip to Williamsburg. You can be sure that I share your frustration with your luggage struggles as you departed the hotel. As a frequent traveler myself, it can be exasperating dealing with your belongings, and particulary when negotiating parking lots or strange locations. Thank... More 

Avon
1 review
5 of 5 stars Reviewed January 2, 2016

Great place to stay close to Busch Gardens friendly staff clean rooms will stay again close to colonial williamsburg . Variety of restaurant to choose from easy in and out as well as a parking garage .

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 658sheriw
AnneFreemanYoung, General Manager at Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens), responded to this review

Thank you for staying with us this holiday season in Williamsburg. It was our pleasure to have so many families make fond memories at Christmas Town/ Busch Gardens and we hope you will all want to visit us again soon! More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Although it's an older building (maybe a Howard Johnson previously), Country Inn & Suites did a great job updating the building. Check in was quick and hassle free. The room was clean and comfortable. The fitness room was small but well-equipped. There was a smell in the hallways, but it wasn't unpleasant. The only unsatisfactory part of our stay was... More 

Helpful?
Thank Pat H
Newport News, United States
2 reviews
3 of 5 stars Reviewed December 21, 2015

We were upgraded to the "Presidential Suite" which was a very nice gesture. But, considering the quality of this room, it made me wonder how bad the rest of the hotel was! "Sofa sleeper" looked (and sat!) like a thrift store reject! This room had a very nice Kitchenette, and extra 1/2 bath.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Katherine K
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