I own a Westgate Time Share and I actually stayed in the beautiful rooms on there web site. me and my family stayed in the 2 room suit, It was four of us and we loved it, we didn't check out the pool but it didn't look to inviting. I agree that the Heritage in looks a lot worse but... more

I was highly disappointed when I booked a 5 day vacation thru Westgate Resorts, VA. They advised that they were booked but they could accomodate my request and book a room for me on their property called Heritage Inn. The Heritage had the same address as Westgate so I believed it can't be too bad if they are on the... more

Westgate's HERITAGE INN - Where do I start? First of all do NOT believe the pixs on their website. It is a lie if you believe you will stay in the beautiful Westgate when you are booked for their TRASHY, SMELLY, DIRTY, UNKEPT Heritage Inn motel. This place is a DUMP! Second, my family and I booked four rooms through... more

I recieved a call from prize control representive stating the sweepstate that I enter and where, that I won a 2007 Ford Explore. Saying where I enter made me believe. All I had to do was go to WESTGATE HOTEL in Williamsburg, VA. to claim my prize. My husband and I made a trip to WESTGATE HOTEL in Williamsburg, VA.... more

We recently booked a trip through a travel website representing the Westgate properties in Williamsburg. The package was for a 2 night hotel stay and 2 tickets to Busch Gardens. We stayed in the Comfort Inn and arrived on Friday and were scheduled to attend the presentation on Sunday. When we booked the trip we asked the agent if we... more

We purchased a vacation package by phone (searched on the web). It was supposed to be a great hotel for a low rate, all we had to do was to go to the timeshare presentation. We were placed in a Daysinn, low quality... we were mislead. Our Thanksgiving vacation was totally spoiled, everybody we talk to redirect us, bottom line... more

We just returned from a short stay at the Westgate Historic Williamsburg with friends. To say, we were not impressed is putting it mildly. After viewing the information at the website and taking a virtual tour, reservations were made by phone after being unsuccessful online. We arrived to check-in and instead of being within the large resort building as expected,... more

My family and I did not book our room at The Westgate Resorts, because I was advised that they could only offer me a two bedroom suite for $199, they had no studios available. The manager at the reservations office advised me that the York Street Inn has an indoor AND outdoor pool, and a game room for the kids.... more

When we booked our stay I pay an extra fee ($170.00) to stay at the resort, we checked into our at the resort at 4:00. We went out to dinner and when we arrive back at the resort there was a note that I needed to see Joy at the first desk. I was informed by Joy that there was... more