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All 78 Williamsburg hotels

Westgate Historic Williamsburg

3.0 of 5 Hotel   |   1324 Richmond Road, Williamsburg, VA 23185 (Formerly Heritage Inn)
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69%
Ranked #19 of 78 hotels in Williamsburg
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
LaNeisha B
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260 people have reviewed this hotel

Traveler rating
    108
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This stay was awesome! Not one day did I have to go without a new attraction to visit. Everything I needed was within walking or short driving distance. The staff were excellent and just staying on the resort was an attraction in itself with the amenities offered on site. Can't wait to come back!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

the westgate historical was a great resort to stay at it was very family oriented and we have a lot of fun for my wife's birthday every morning the resort put a list of activities that we had to offer on the front of the door it was a Walmart like 10 away from the resort and it was Premium... More

Was this review helpful? Yes 1
Donora, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was a great place to stay and we would love to go back. I wish we had the money to go back every year. The kids had a blast and so did my husband and I :) I hope we can make it back there some day soon :)

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for your review. We’re thrilled to hear you had a great time and can’t wait to come back. We hope to see you again soon! Nicole More

Springfield - Delaware County, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was not expecting this resort to be so great! The location is perfect and it was super comfortable and very clean. The staff was very helpful with directions and getting tickets for various attractions. I would definately recomend this resort!

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for sharing your wonderful review! We’re very happy to hear that your experience was exemplary and our staff exceeded your expectations. We look forward to seeing you again in the future Ray More

Jersey Shore, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk staff of Kris, Chey, Brenda, Judy and Devin were very helpful and went above and beyond by providing superb customer service. They are the best front desk staff I have ever had the pleasure of knowing.

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for sharing your wonderful your review! We’re very happy to hear that your experience was exemplary and our staff exceeded your expectations. We look forward to seeing you again in the future Ray More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

It was great. Clean, spacious. Nice activities offered. Staff was very nice. Close to allot of restaurants, Visitor center. Not far from Bush Garden and Water Country. Only down fall: the whole time we stayed (4 days); the pool was not open.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for sharing your experience. We’re happy to know you found our resort to be clean and nice with a lot of amenities and close to the area attractions. We love hearing when our staff is friendly and provide excellent customer service. We hope to see you again soon! Brittany More

Fairfax, VA
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Thought it was going to be an upscale resort from the description. We stayed four days and only had maid service ONCE. When we arrived, the pool had been emptied and they were servicing it. When I asked the status at the front desk, they didn't know. I went out and spoke to the maintenance personnel - they hoped to... More

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for sharing your experience with us. We are proud to offer Wi-Fi on property. This amenity is offered complimentary to all owners, but is still accessible to all other guests for a fee which can be settled at the front desk. We apologize if this caused any inconvenience during your stay. We hope that this will not prevent... More

Sykesville, Maryland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 26, 2014

Nice resort. I am currently staying here with my family. Quick warning that they charge $40 for wireless access for a week and only allow one connection at a time. Feels like a deal breaker for me coming back.

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for taking the time to post feedback of your recent visit to Westgate Historic Williamsburg. As a resort we always look to strive for the best customer service experience. Guests have access to Wi-Fi for a small fee of $9.99 per day per one device. We hope you were able to check out the rest of the activities... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

We had a wonderful time! This place fits great with the area attractions!!! I will recommend this place to all my friends whoa re visiting the area. Close to main highways and yet in a quiet road. Some appliances may need an update, but we were not there to do laundry :-)

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for sharing your positive review of your stay with us! I am so happy that you chose to stay with us on your trip to Williamsburg .We strive every day to exceed our guests' expectations. I am so happy that we were able to accomplish this goal for you. Ray More

Hamilton, Canada
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 20, 2014

Be warned this is a time share and you will be asked to attend a pitch pretty aggressively at check in. We had no idea. Studio Room was disappointing compared to website and with other hotels we have stayed in. Motel style with window facing outside hall. The darkness was off putting as was the small room that is in... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg, responded to this review

Thank you for taking the time to write a review following your recent visit. Please accept our sincere apologies for the series of shortfalls you encountered while you were here. I can assure you that your review will be shared with the appropriate department managers and all concerns will be addressed immediately. We hope that you will give us another... More

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Additional Information about Westgate Historic Williamsburg

Address: 1324 Richmond Road, Williamsburg, VA 23185 (Formerly Heritage Inn)
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westgate Historic Williamsburg 3*
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel

88 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Williamsburg #19 Romantic Hotel in Williamsburg #21 Family Hotel in Williamsburg
Hotel Class
Official Description (provided by the hotel)
Westgate Historic Williamsburg is located within a six-mile radius of attractions including Busch Gardens, shopping areas and restaurants. Close to the Historic Area, you can take a walk back in time and explore the 18th century. Go for a walking tour during the day, and then ride in a horse-drawn carriage at night. Westgate Historic Williamsburg offers comfortable, economical lodging and accommodations. The resort features include an outdoor pool, hot tub, exercise and game room. ... more   less 
Number of rooms
87

Questions & Answers

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Questions? Get answers from Westgate Historic Williamsburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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