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All 78 Williamsburg hotels

Fort Magruder Hotel

3.5 of 5 Hotel   |   6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
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46%
Ranked #61 of 78 Hotels in Williamsburg
A recent review
5 of 5 stars reviewed 1 week ago
Thomas H North Manchester, Indiana
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62 reviews from our community

Traveler rating
    10
    19
    8
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    15
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29
17
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Fort Lee, Virginia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

PLease do not select this hotel! we had a retreat this past weekend and found that at least of the people that stayed at this hotel was bitten by bed bugs, yes bed bugs! Also the food was awful!!!!!!!

Was this review helpful? Yes 1
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comment and we reacted to this as soon as we learned of the situation. A professional company was called in to investigate this complaint and no issues were found. The report is on file at the hotel stating there was no evidence. Any serious complaint as this, we treat it with the most respect to our guests... More

North Manchester, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a great place to stay. They have had some giving them a bad review, did not experience any of the problems listed. The room was clean and everything worked. the staff no matter what their job were GREAT! Fun to talk to and very interested in helping any way they could. I would recommend giving them a chance!... More

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Marietta, Georgia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Have stayed here several times over the years and always enjoyed it. So I reserved a room without hesitation when I found out I was going to be in Williamsburg. Stayed 2 nights and was very disappointed. The hotel has gone downhill very fast. The room was freezing and we could not turn off the air conditioner. The bathroom was... More

Was this review helpful? Yes
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for your comments and we are disappointed that you experienced the issues in your room. We are in the middle of the final details of our upgrades that will be taking place over the next several months, and we hope that you will follow us on our website for these exciting changes! More

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will say that I was terrified by reading some of the reviews prior to arriving. upon my arrival I was pleased. They checked us in immediately which was a plus as we arrived pretty early in the day. The only reason we chose this hotel was because it was pet friendly. The room, the beds and the hotel were... More

Was this review helpful? Yes
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for your comment about your stay with your pet. We are pleased to have the opportunity to host families that need to bring their loved one in their travels. If you return to Williamsburg, please come be our guest again. We appreciate your visit! More

Summit, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

Labor day weekend and lack of planning left me looking at steep rates- managed to get a couple of rooms at Ft Magruder for well under 100. The place was sold out - had a tough time parking. Nice entrance and lobby;the staff was very cordial. The first floor had a seedy feel to it but the rooms themselves were... More

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Gilbertsville, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

First impression was good but turned bad very quickly. The first room we got had a very musty stench and the dresser drawers had a horrible odor. We went back down and asked for another room and they gave us the room next store which was no better, I asked them to do something about the odor and they sprayed... More

Was this review helpful? Yes
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for your comment on your recent stay and we have addressed this issue to the engineering and housekeeping department. We are in the process of upgrading the hotel with some wonderful changes. We hope that you will return soon to see the wonderful changes and experience our true hospitality and the importance we place with our guests. More

Greenville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I made reservations at Fort Magruder because it had three stars. The location was wonderful, but that is all that was wonderful about our stay. The front desk was rude and despondent to guest. The room was dirty. There was actually dirty diapers left in the trash can in our room. The curtains were gross and moldy in room 304.... More

Was this review helpful? Yes 2
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comments about your stay and these comments only make us better. Your comments about your room have been passed to the housekeeping and rooms division manager. We are in the plans of upgrading the hotel in several stages and hope that you will follow the upgrades as we complete them on our website. More

Dover, Delaware, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The lobby was very nice, however there were very small rooms. The beds were terrible - they were uncomfortable because they sunk in the middle. Even the pictures on the walls were crooked and not able to be straightened! pool was slimy. The front desk personnel were nice and accommodating. The cleaning staff did a good job.

Was this review helpful? Yes 1
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comments on your recent stay about our beds. In the next several months, we will be upgrading our bedding so our guests will enjoy even a better night's stay with us. We hope that you will give us another opportunity to see the changes we have completed with the bedding package. More

Frederick, Maryland
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in mid August for our daughters check in at college. It's an okay hotel nothing fancy all the public spaces are woefully outdated. The bar is really dumpy. The breakfast area could use some serious renovations. The ladies working The breakfast area were extremely nice and attentive. The food was hot and fresh. The... More

Was this review helpful? Yes 1
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comments on your recent stay with us this summer. In the next several months, we will be beginning our phase one of upgrades to the hotel and I hope that you will give us another opportunity to come see our changes. We are very excited! More

Silver Spring, Maryland
1 review
4 of 5 stars Reviewed 4 weeks ago

My room was very clean. The hotel was very quiet. The bartender was very funny and was hard working. I do not know her name, but she was a skinny, Afro- American lady late 40's, also the desk clerk Lindsey was hot. But great price, great value for a room. I will come there again if I am in the... More

Was this review helpful? Yes
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you so much for your wonderful comments on our lounge and front desk. These ladies are our true meaning of southern hospitality! Thank you for the opportunity to have you back as our guest when you return to Williamsburg More

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Additional Information about Fort Magruder Hotel

Address: 6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fort Magruder Hotel 3.5*
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Also Known As:
Williamsburg Crowne Plaza
Crowne Plaza Williamsburg

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