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Fort Magruder Hotel

6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
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Fort Magruder Hotel
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Greenville, Virginia
1 review
2 of 5 stars Reviewed yesterday NEW

Mattresses on the beds were very uncomfortable. You sat down on the edge of the bed and sagged to the middle. Water in the pool was cold. Our party had adjoining rooms. One room was cleaned but other one was not.

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4 of 5 stars Reviewed yesterday NEW via mobile

While I agree the place needs updating, I was pleased with fort macgruder. Rooms were clean, pools were both clean. Restaurant staff were friendly. Front desk staff were super nice especially Kim. Again the hotel needs updating, but seems like they have other elements going right.

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4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at Fort Magruder during the 2015 Virginia HOG Rally. The only reason I'm not giving a 5 out of 5 review is because the property needs a little TLC. However, as far as staff, I'd give it a 10 out of 5! Keep in mind...every room was booked. I believe they were just coming off... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed it..so close to everything a walk away from fireworks. Staff was wonderful and helpful. No breakfast included..2 pools and a restaurant "veranda". Pets allowed. Rooms are well maintained. Room service available.

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Stafford, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Stay away, stay far, far away. Not only is this place run down and in need of cosmetic work, some of the rooms are not even up to basic safety codes... (missing smoke detectors, etc). The front desk staff was rude and in need of basic hospitality classes. A few of the wait staff fall into the same category, though... More 

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Hampton, Virginia
3 of 5 stars Reviewed 5 days ago NEW

Great location, but very old hotel. It needs à major renovation. The rooms are small, have old furniture and horrible mattresses. The Front Desk Staff was rude. It seemed like they were more interested in their phones and were not paying attention to the guest. They couldn't even give us direction to our events. Our waitress, Angelique, in the evening... More 

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Washington, DC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel from Thursday thru Sunday for a state motorcycle rally. The hotel was fully booked yet the staff provided that personal touch that you don't get at other hotels. From breakfast to dinner and then to the lounge and everything in between was top shelf. The rooms were good, bathroom a little small, but otherwise an... More 

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5 of 5 stars Reviewed 5 days ago NEW via mobile

Booking.com messed up my resavation and didn't send my info. But Maurice helped me out by canceling the booking.com and waving the fees. And also gave me a better rate. I travel for a living and this was the nicest thing any hotel manger has done for me so far. He even throw in free breakfast. The hotel has two... More 

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Lynchburg, Virginia
3 of 5 stars Reviewed 5 days ago NEW

Hotel is in serious need of a renovation. Furniture is outdated and carpet is stained. Mattresses are hard and uncomfortable. All Front Desk Staff, and Bridgette in Lounge need Customer Service Training!! Angelique, our waitress in dining room was awesome! She kept her smile the entire time and was very professional. We later found out she works in the Sales... More 

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Midlothian, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were visiting to attend the Harley Rally 2015. I was amazed at the staffs kindness. Every single employee, from the desk, waitresses, janitors, and housekeeping were trying to please us. I wrote down names, however, since each and every employee went above and beyond, I feel bad writing a few names! If you are thinking about a stay in... More 

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