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All 78 Williamsburg hotels

Fort Magruder Hotel

3.5 of 5 Hotel   |   6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
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Fort Magruder Hotel
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51%
Ranked #59 of 78 hotels in Williamsburg
A recent review
4 of 5 stars reviewed 2 weeks ago
Tutankhamen H Silver Spring, Maryland
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56 people have reviewed this hotel

Traveler rating
    9
    19
    6
    9
    13
See reviews for
27
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Greenville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I made reservations at Fort Magruder because it had three stars. The location was wonderful, but that is all that was wonderful about our stay. The front desk was rude and despondent to guest. The room was dirty. There was actually dirty diapers left in the trash can in our room. The curtains were gross and moldy in room 304.... More

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Dover, Delaware, United States
2 reviews
1 of 5 stars Reviewed yesterday NEW

The lobby was very nice, however there were very small rooms. The beds were terrible - they were uncomfortable because they sunk in the middle. Even the pictures on the walls were crooked and not able to be straightened! pool was slimy. The front desk personnel were nice and accommodating. The cleaning staff did a good job.

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Frederick, Maryland
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for two nights in mid August for our daughters check in at college. It's an okay hotel nothing fancy all the public spaces are woefully outdated. The bar is really dumpy. The breakfast area could use some serious renovations. The ladies working The breakfast area were extremely nice and attentive. The food was hot and fresh. The... More

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Silver Spring, Maryland
1 review
4 of 5 stars Reviewed 2 weeks ago

My room was very clean. The hotel was very quiet. The bartender was very funny and was hard working. I do not know her name, but she was a skinny, Afro- American lady late 40's, also the desk clerk Lindsey was hot. But great price, great value for a room. I will come there again if I am in the... More

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

Went on a weekend trip (8/15-8/17)with the family to Water Country/Busch Gardens/Prime Outlets and booked through Priceline name your own price option. The pictures shown over the web are not applicable to this hotel. When you walk in there is a stench. It smells old and it looks very outdated. The first room we were assigned was dirty. The bed... More

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Ken C, General Manager at Fort Magruder Hotel, responded to this review

I represent the new ownership that has recently purchased the hotel. We are very committed to providing superior guest service. We hear your comments load and clear and are working diligently to fix any issues that might be encountered by our future guests. More

Olney, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I took the kids to Busch Gardens last minute and could not find any vacancies near by except Fort Magruder. The price was a bit more than competitors but we were desperate and took the room. The desk service was excellent and accommodating. The room was pretty outdated and not in good shape. Missing TV remote, broken towel bars, some... More

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Ken C, General Manager at Fort Magruder Hotel, responded to this review

I really appreciate your comments. The hotel has recently been purchased by an owner who is committed to upgrading the hotel and services for our guests. I hope you will give us a try in the near future, as I am sure that you will have a totally different experience. More

Lanham, Maryland
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Our family stayed at this hotel this past Thursday-Saturday (August 7-9). We had a Travelzoo deal that we used. The hotel was okay not sure why they are considered a 3 star. When we first arrived the outside of the hotel looked okay and the lobby was decent. When we got to our rooms it was very hot and stuffy.... More

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Ken C, General Manager at Fort Magruder Hotel, responded to this review

I really appreciate that you have taken the time to send this review. The comments have been noted and I assure that the new owner is taking them very seriously. We are in the process of making significant changes that will make the Fort Magruder Hotel a great place to stay for our guests. More

Fredericksburg, Virginia, United States
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We got our reservations for the Fort Magruder Hotel through Priceline's Express Deals. We arrived at 4:30 and had to wait in line for about 15 minutes to check in. There were 2 people at the desk and a third arrived to set up a workstation (?) while we were waiting. Once we got to the desk, things went pretty... More

Was this review helpful? Yes
Ken C, General Manager at Fort Magruder Hotel, responded to this review

I really appreciate that you have taken the time to send this review. The comments have been noted and I assure that the new owner is taking them very seriously. We are in the process of making significant changes that will make the Fort Magruder Hotel a great place to stay for our guests. More

Fredericksburg, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay except for the room itself. The hotel is in need of major updates. The staff was great. Nikkah at the front desk was wonderful and so was Stephanie at the restaurant and bar. The staff here is amazing. The only cons I have about my stay is the room itself. When the ac was on, the... More

Was this review helpful? Yes
Ken C, General Manager at Fort Magruder Hotel, responded to this review

Dear Valued Guest, I appreciate you took the time to write a review regarding your stay at Fort Magruder Hotel. We take all reviews very seriously and as a new owner value them in order to take the hotel to a new level. I am very happy that you had a wonderful experience with our team, they are fantastic and... More

Princeton, New Jersey
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Let's get the negative out of the way.....check-in was just horrible. I arranged with the hotel (or so I thought), prior to my trip that we would arrive very early in the morning. I chose not to deal with the 800# reservation center and called the hotel directly to make sure things were in place. I spoke with someone at... More

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Additional Information about Fort Magruder Hotel

Address: 6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fort Magruder Hotel 3.5*
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Also Known As:
Williamsburg Crowne Plaza
Crowne Plaza Williamsburg

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Number of rooms
303

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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