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All 80 Williamsburg hotels

Fort Magruder Hotel

3.5 of 5 Hotel   |   6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
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Fort Magruder Hotel
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Ranked #59 of 80 hotels in Williamsburg
A recent review
3 of 5 stars reviewed 2 days ago
ReluctantTraveler Maryland, U.S.A.
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444 people have reviewed this hotel

Traveler rating
    71
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    90
    83
    72
See reviews for
178
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53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Any
English first
Maryland, U.S.A.
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here one night -- a Saturday night -- and arrived about 7:00 p.m. The night we checked in there was a disconnect with third party (Expedia, Priceline, etc.) reservations. Since we had booked through Priceline, they could not find our reservation. We waited more than an hour to get a room, and only because we insisted on showing... More

Was this review helpful? Yes
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comment on your recent stay with us and your experience during the check-in process. Your comments have been discussed with the rooms division manager. We are thrilled that you enjoyed your accommodations with us and to experience our beautiful courtyard overlooking our dining area. We hope that you will give us another opportunity to experience our great... More

Germantown, Maryland
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Should be 3.5 Stars. Good location, clean room, a few good bonuses for the price (heated indoor pool/jacuzzi and fitness room). I was very pleased staying there. Hotel staff was very friendly. Quick check in process. Hotel is a little worn and could use a refresher, but overall was very pleased with the staff. My family goes to Williamsburg about... More

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Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you so much for the opportunity to have you as our guest. We are excited that you plan to come back and stay with us. We appreciate your business while visiting Williamsburg! More

Appomattox, Virginia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Booked this hotel through priceline, as every hotel in Williamsburg was slammed and expensive due to spring break being a peak time. (Take that into account when reading the recent reviews about overbooking.) We checked in at around 4:30 in the middle of the week and only waited a few minutes. Some of the rooms have been renovated, and we... More

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Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you so much for your wonderful comments! Please come back and stay again on your next trip to Williamsburg! We appreciate your business. More

Port Perry, Canada
1 review
1 of 5 stars Reviewed 4 days ago NEW

After booking 4 rooms and driving 13 hours with 8 Adults and 9 kids we were looking forward to relaxing at this hotel. We thought we were smart with booking online and pre ordering pizza when we got close. What a mistake.......we waited in line at the lobby for 1.5 hours just to be told they could not find our... More

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Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for your comment. We hope there will be another opportunity to give us another try and come be our guest here in Williamsburg. More

Alexandria, Virginia
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I was incredibly frustrated by my experience with this hotel. I booked it through Priceline for a reasonable price but the experience was not worth the bargain. We arrived promptly at 4pm only to wait roughly 30 minutes to be told our room was not ready because they had been at maximum capacity the previous night and guests had not... More

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Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comment about your check-in experience. Your concerns have been discussed with the appropriate department and will be addressed. We hope that you will give us another chance to experience our wonderful service, great staff and hotel. More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Fort Magruder Holel in Williamsburg. The hotel is situated on Pocahantis Road, which is only about 5 minutes drive from historic Williamsburg. There are many places nearby to go out and grab a bite to eat for both breakfast and dinner. Overall the Hotel is quite pleasant, certainly not a 3 star. I was told... More

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Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate your comments on your stay with us and they have been forwarded to the appropriate departments within the hotel. We hope that you will give us another opportunity to experience our wonderful hotel and great staff on another visit to Williamsburg. More

Rochester, New York
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This was not a planned in advance stay. We were on a road trip and found the lead from hotels.com. Hotels.com had double rooms listed for $89. Check this website before asking front desk for price- Hotels.com was cheaper than the walk on rate the hotel gave us but they did adjust it when asked. That said- on this night... More

Was this review helpful? Yes 3
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

We appreciate the nice comments on your stay with us. We have a wonderful location to all the major attractions just minutes away! We have passed onto our engineering department to repair the issue around the bar service area. We will get it repaired immediately. Please join us again as our guest on your next visit to Williamsburg! More

Lynchburg, Virginia
1 review
2 of 5 stars Reviewed 1 week ago

Lobby is nice, room was bigger than I thought it would be. Bed was comfortable. The letdown came as my wife and I were attempting to sleep in(night without the kids) on a lazy Sunday morning and here comes the bang, bang on the door from housekeeping at 9AM. I guess they were checking to see if we had left... More

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Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for your nice comments about our sleeping rooms. We just completed a $1.5 million dollar refreshing of all our guestrooms! I apologize with the noise outside your guestroom and this matter will be discussed with our housekeeping staff. We do hope that you will give us another opportunity to come be our guest and enjoy a restful weekend. More

Springfield, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I read the reviews and still decided to go here. Huge mistake! The front desk staff needs customer service training. This hotel needs new management. We waited for the manager who never showed up. We were told the GM absolutely cannot be reached. This is after the family we were traveling with was told that their family of four were... More

Was this review helpful? Yes 1
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for your response. We have emailed you and asked you to contact our general manager. We are interested with your concerns in the hotel and with Priceline. We value you as a guest. More

suneflgirl
2 reviews
5 of 5 stars Reviewed 1 week ago

My family found the staff and hotel to be a pleasant surprise. The location was perfect for everything we wanted to do in town. Everyone was friendly and very helpful. Every time we had a question or needed anything - there was always someone there to help us or guide us in the right direction. There seems to be an... More

Was this review helpful? Yes
Denise C, Director of Sales at Fort Magruder Hotel, responded to this review

Thank you for the wonderful comments on our hotel. Our staff strives to make sure all our guests receive great service. We look forward to having you back soon! More

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Additional Information about Fort Magruder Hotel

Also Known As:
Williamsburg Crowne Plaza
Crowne Plaza Williamsburg
Address: 6945 Pocahontas Trail, Williamsburg, VA 23185 (Formerly Crowne Plaza Hotel Williamsburg)
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Top resorts Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fort Magruder Hotel 3.5*
Reservation Options:
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