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Comfort Inn Central

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2007 Richmond Rd., Williamsburg, VA 23185 (Formerly Central Inn)
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Comfort Inn Central
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Comfort Inn Central
Comfort Inn Central
Comfort Inn Central
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206 reviews from our community

Traveler rating
    55
    59
    49
    24
    19
See reviews for
89
37
9
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Pamplin, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Nancy at the front desk is always wonderful! All of the staff are great, but she stands out the most. She goes out of her way to be helpful. This trip she suggested I use their computer to purchase our discount tickets to Busch Gardens. The recent upgrades to the rooms are excellent! New beds, linens, and soft or firm... More 

Was this review helpful? Yes
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us especially our new bed, linens, soft and firm pillows, as well as our breakfast. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff (Nancy) to be... More 

Point Pleasant Beach, New Jersey
Top Contributor
90 reviews 90 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was swayed by the positive reviews; but I should have realized you get what you pay for. Lets start on a positive note; great price, decent location, free breakfast and an indoor pool. Now the negatives: wifi sporadic at best, right next to the train tracks, breakfast chaotic (waffle line long), pool crowded and loud, cigarette smell on the... More 

Was this review helpful? Yes
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. We want you to experience the best value for your money, to feel comfortable, and to have your... More 

New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well... the water and the electricity work so that is a plus but, that is about it. Upon pulling up to the establishment, you are met with 1980s style ambiance; cheesy outdoor lighting, that faded musky lobby smell and Formica galore. After checking in, we make our way to the room and what a grave sight. The room smelled of... More 

Was this review helpful? Yes 1
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made. More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel this last weekend. We found the staff to be very friendly and helpful, the room to be clean, great wifi access, and it is in a great location!! Overall we had a very pleasant stay! I would point out that this backs train tracks, but the noise was really not too bad. I did want... More 

Was this review helpful? Yes
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We hope to impress even more during your next visit and we thank you for sharing your experience. More 

Syracuse, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

First of all, we were not originally supposed to stay here. The travel agency that the Soccer tournament forces us to use for their tournament over booked our original hotel forcing our team to split. Half stayed at the original hotel and the other half were forced to move here at the Comfort Inn. I must say I was NOT... More 

Was this review helpful? Yes 1
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as kind, honest, and helpful. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable rooms. We do apologize for the inconvenience that... More 

Norfolk, Virginia
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 10, 2015

The room was clean and the beds were comfortable. There is a train track behind the hotel but we were aware of it only once during two days. Breakfast was varied and there was plenty of it. They even had veggie sausage for those who do not want pork.

Was this review helpful? Yes 2
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. Thank you for your kind review and compliments to the dining options at our hotel. We hope to impress you again during your next visit and we thank you for sharing your experience. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 9, 2015 via mobile

My family is currently staying at this hotel. My papaw passed away and are handling his estate were due to leave Tuesday but will possibly stay longer. The gentleman last night was very polite and courteous to us even when we saw him first thing this morning. The female that took his place also very friendly greeting us at the... More 

Was this review helpful? Yes
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Thank you for leaving your five star rating of our hotel. It is truly our primary aim to ensure that you feel at home and to help you in any way that we can, especially during stressful and difficult times. On behalf of our entire staff, we thank you for your business and we hope to see you again when... More 

2 reviews
4 of 5 stars Reviewed February 13, 2015 via mobile

U girlfriend and I stayed here for two nice. Had the king sized bed, that was an extremely nice bed. Clean rooms and nice staff. Breakfast was pretty good as well. We got down late and they were still bringing fresh food out. I'd stay again for sure! only thing they didn't have was a refrigerator in the room, do... More 

Was this review helpful? Yes
DVVD, Manager at Comfort Inn Central, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home.We are overjoyed to hear that you had a... More 

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014

Spent Thanksgiving weekend there as we visited family. The hotel is clean with a friendly staff. The location is convenient for the historic area and for the outlet centers. Continental breakfast was good. It IS next to a train track, so if you're picky about outside noise, probably not a good choice for you. But it didn't bother me.

Was this review helpful? Yes
DVVD, Manager at Comfort Inn Central, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are glad your stay was comfortable and we look forward to your next visit! More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed November 29, 2014

This hotel had a 1/2 off sale for the weekend of Thanksgiving for a family visit. For just a place to sleep it was fine for the $55 we spent a night. If I had paid the full price I would have been very unhappy. Staff at the front desk was rude and dressed like they just walked out of... More 

Was this review helpful? Yes
DVVD, Manager at Comfort Inn Central, responded to this review

I'm glad you found our location to be convenient, though your impression of our services and hospitality is quite distressing. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I do thank you for bringing this matter to our... More 

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