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Wyndham Patriots Place

GreenLeadersBronze level
2.5 of 5
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220 House of Burgesses Way, Williamsburg, VA 23185 (Formerly Fairfield Williamsburg at Patriots' Place)
Wyndham Patriots Place
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Ranked #41 of 79 Hotels in Williamsburg
GreenLeadersBronze level
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238 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
49 reviews 49 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Had to schedule a last minute trip to Williamsburg for educational purposes for a class trip. Booked a 1-bedroom unit. Upon arrival, staff gave me a red-carpet treatment. They were extremely friendly, helpful, and welcoming. Even the cleaning staff was friendly. The unit was very clean and had everything anyone would need for a peaceful, quiet rest. This was/is so... More 

Was this review helpful? Yes 2
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Hello Traveholica, WOW! Great news that you enjoyed your stay and everyone was so accommodating and gracious during your stay. I will especially let my team in our Reception Center know that their efforts were greatly appreciated. It warms us to know that yet another satisfied guest enjoyed their stay to the fullest and now calls Patriots' Place home. Reach... More 

Chesapeake, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We just returned from spring break - and what an ordeal. We booked through the Armed Forces Vacation Club and stayed at building 5, in an upstairs efficiency. When we arrived, our shower water was barely warm. It took 2 requests - until the evening of the 3rd day before maintenance made the necessary adjustments for hot showers. After the... More 

Was this review helpful? Yes 2
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Dear 880tamarash We are so regretful about the inconvenience from the disturbances you experienced during your stay. We know it is important to feel completely relaxed and at ease while on vacation. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that we can look at options while you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The accomadations here are a little outdated, but that comes with the historical part of this location so one can not expect to have a brand new accomadations here. The people are friendly and it's close to historical locations around Williamsburg and close to family fun places such as Busch Gardens.

Was this review helpful? Yes 2
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Good day Angel F, We are terribly sorry to hear that the accommodations were not up to your standards. Much to our guests and owners' satisfaction, we will complete unit renovations near the close of the year and will have our maintenance team look into these issues to eliminate any future occurrences. We are glad otherwise you had an enjoyable... More 

Raleigh, North Carolina
Top Contributor
50 reviews 50 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 4, 2015

Patriots Place is close to historical Williamsburg and several miles from the outlet mall. Some of the resort has been updated, but unfortunately we were in a unit that was in sad need of repair. The kitchen needed to be gutted and updated. Furniture needs to be replaced. The building was gloomy. Sorry this particular part of the resort was... More 

Was this review helpful? Yes 3
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Hi LuvsTravl, We at Patriots' Place are regretful to hear you experienced some dissatisfaction with your unit and building condition during your stay. This is certainly not our Wyndham standards. We are working diligently and will resume our last phase of renovations come the autumn of this year. We strive to provide top of the line accommodations for all of... More 

Ivor
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

I made our reservations through Armed Forces Vacation Club and it was a great price. We had stayed there previously and has enjoyed our stay. Matthew and the rest of the check-in staff were friendly and very pleasant, and when they found out that the reason for our stay was our anniversary Matthew arranged to give us a complimentary bottle... More 

Was this review helpful? Yes 2
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Good day Ronald M, We are so glad to hear you enjoyed your stay as we continue to exhibit Count On Me! service. I am proud to lead an exceptional front office team and that we were able to make your special occasion even better with the gifts we provided. We definitely look forward to your visit back home to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2015

What an awesome time we had. The whole place wad decorated for the holidays and was welcoming. The staff were friendly and very helpful. The suite was comfortable, clean and well designed. A very quiet and peaceful atmosphere.

Was this review helpful? Yes
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Hello A'Bonni B and thank you for the pleasant words and such positive feedback. We are glad to hear you enjoyed your stay. It looks like your time at Patriots' Place was everything that you expected and more and we appreciate your patronage to our brand. Again, thank you for reaching out and we look forward to your next visit... More 

Allentown, Pennsylvania
Top Contributor
90 reviews 90 reviews
15 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 23, 2014

We received a free 1 week vacation through firestone and I was very skeptical since it was free. I researched the hotel and area and it seemed to be fine. Even with the research, I arrived to the hotel with a backup plan just in case. Fortunately, I didn’t need it. Check in was a breeze. The reps were polite... More 

Was this review helpful? Yes 2
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Thank you so much TheTravelingCuRicans for such gracious feedback. We will be sure to express these comments to our staff. Hopefully next time we can do more to ensure every facet of your stay is exceptional. Our alligator friend is quite the sight on our property and glad to hear your nephew had a fun time down at the pond.... More 

New Wilmington, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 20, 2014

This property has a nice mix of activities to help you relax. The fitness room, swimming pool and tennis courts are all first rate. Staff was very responsive to needs. We looked forward to returning to the facility to become recharged each day.

Was this review helpful? Yes
Matthew A, Guest Services Manager at Wyndham Patriots Place, responded to this review

Thanks John F for the positive feedback and we will share these with our staff. We are glad to hear you enjoyed your stay and hope you will invite others to our relaxed and elegant resort. Again, thank you for reaching out and we look forward to your next visit to Patriots' Place. Matthew A. Guest Services Manager 757-220-5300 More 

Breaux Bridge, Louisiana, United States
Top Contributor
111 reviews 111 reviews
59 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 30, 2014

This was our first stay at this property and have stayed numerous times at the other Wyndam properties in the area. We are Platinum owners. We came in around 9 pm and checkin was a breeze and of course unit ready. We were in building 17 unit 202-A....upstairs. No elevators. One bedroom. It is a different configuration, but we liked... More 

Was this review helpful? Yes 3
Denise T, Guest Services Manager at Wyndham Patriots Place, responded to this review

Hi Norma T, Thank you so much for the for the kind words and we will be sure to pass them along to all our staff. We are very glad to hear you enjoyed your stay. Next time, we hope you can stay a little longer than one day and experience even more of what Patriots' Place has to offer.... More 

Vonore, Tennessee
Top Contributor
433 reviews 433 reviews
68 hotel reviews
564 helpful votes 564 helpful votes
3 of 5 stars Reviewed November 28, 2014

We are Wyndham Gold members and have stayed at a number of the Wyndham properties. We enjoy having a condo rather than a hotel room, and we enjoyed our one bedroom deluxe unit here as well. The location here was good for getting to Colonial Williamsburg, Historic Jamestown, etc. We felt the value was excellent. The check in was easy,... More 

Was this review helpful? Yes 2
Denise T, Guest Services Manager at Wyndham Patriots Place, responded to this review

Dear Torte_Sue, Thank you and we welcome any and all feedback to ensure our guests' vacation experience is the most exceptional. We are in the process of renovations through each of our units' interiors so please let us know if there are opportunities to make your stay better in the future. We will continue to exhibit our Count On Me... More 

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