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Residence Inn Williamsburg

3.0 of 5 1648 Richmond Road, Williamsburg, VA 23185
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Certificate of Excellence 2014
Residence Inn Williamsburg
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Residence Inn Williamsburg
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337 reviews from our community

Traveler rating
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198
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Mill, South Carolina
Senior Contributor
30 reviews 30 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our first time staying here and we will return. I notice there are several reviews on this hotel that are poor due to cleanliness issues, however, we did not experience any problems. Our Great Dane always travels with us and most hotels that dont have pet weight limits are dirty and smelly. Our room was clean and odor... More 

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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

As im writing this im waiting for clean sheets to be brought to the room. When I called guest services I was told "it will be a little while, im the only one here"......no apology. Everytime I get up from laying on the top sheet I have dog hair on my pants. Then I pull back the sheets to find... More 

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Morrisville, NC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff are friendly--especially Sal, he even remembered me 6 weeks later. The rooms are spacious, quite and the warm breakfast bar is consistently tasty (the coffee is quite good too). I like that they allow pets too. As an added note, one of the areas best restaurants is within walking distance; Food for Thought (it's just at the end... More 

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Newport News, Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel and the smell of the trash coming from the dumpster was horrible. We drove around the building to throw something in the dumpster and was shocked at the amount of trash and bags of rotted food around it. It was a total shock to us knowing that this was not like this when we last... More 

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HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this review

Dear Jenny R, Thank you for sharing your concerns with us. I would like to speak to you further about this when you have a minute. Could you please contact me at 757-941-2000? Thank you. Sincerely, Kandi More 

virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here in April 2014 and again this week, and this will be the last stay, though we love Williamsburg and the surrounding area. I am not sure what is different in 7 months but this hotel has gone down hill, last time we loved it. This time when we checked in the sofa bed had dirty linen on... More 

Was this review helpful? Yes 1
HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this review

Dear pjb_9, Thank you for taking a moment to share your concerns with us. As you know from previous stays, this is not the norm and we'd like to make it up to you. If you could please contact me, I'd like to speak more to you about your stay. Sincerely, Kandi 757.941.2000 More 

Palmyra, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

I had read some negative reviews about this hotel so was a little leery about staying there. Now I wonder if, perhaps, some rooms had not yet been renovated. Our room was very clean and the decor seemed to be quite newly done. The bed linens were attractive and the bed was comfortable. We are on the 'senior' side and... More 

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Jacksonville, North Carolina
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

The hotel is okay. It is close to a lot (Chili's, Applebees. Premium Outlet Mall, movie theater, etc.) so it is very convenient. While it is clean it could be cleaned up a little bit more though but it is a tourist destination. They serve a decent breakfast which allows you to save a little cash for other things. A... More 

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HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this review

Dear Meek P, Thank you for sharing with us you concerns on the key card issue. Please know we are working to fix this for future guests. We hope to see you again in the future... More 

Columbia, South Carolina
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 12, 2014

We stayed here for 2 nights and couldn't have been happier with the hotel. We had a 2 BR suite and there was plenty of room for 5 of us. The room was very clean which is the most important thing for me. In our suite there were 2 bedrooms, a living room area that even included a fireplace and... More 

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Big Stone Gap, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

I've stayed for 3 nights here. Pros: convenient location (5 min from the Old Downtown); good price, nice staff. Cons: when I approavhed the hotel I couldn;t believe how dirty were the widows in the lobby-breakfast area. Also the oudoor Residence Inn sign was only half lighted... So my first impression was not so nice. Also - that smell in... More 

Was this review helpful? Yes 1
HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this review

Dear silesian2014, Thank you for taking the time to share your concerns with us. Please know we are working to resolve the issues and would like to make it up to you. Please contact the property at your earliest convienence and ask for Kandi. Again, thank you for your review and I hope to speak with you soon. Kandi 757-941-2000 More 

Fall Branch, TN
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed November 3, 2014

We stayed at Residence Inn for 2 nights. When we checked in we were given a room on ground floor. This is the floor they put people traveling with dogs and several were barking. We were quickly moved to 4th floor. The room was clean and quite. The breakfast was just okay. The sausage looked like it was steamed not... More 

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Additional Information about Residence Inn Williamsburg

Address: 1648 Richmond Road, Williamsburg, VA 23185
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Williamsburg 3*
Number of rooms: 108
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Also Known As:
Residence Inn Williamsburg Hotel Williamsburg
Williamsburg Residence Inn
Hotel Style:
#11 Business Hotel in Williamsburg
#17 Romantic Hotel in Williamsburg
#21 Family Hotel in Williamsburg

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