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Embassy Suites by Hilton Williamsburg

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3006 Mooretown Road, Williamsburg, VA 23185
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1 room 1 guest
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Embassy Suites by Hilton Williamsburg
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849 Reviews from our TripAdvisor Community

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Traveler rating
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489
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Apex, United States
4 of 5 stars Reviewed 2 days ago NEW

Everything was great until we tried to get breakfast. Not enough staff for the number of people at breakfast. The area was a mess, the food was cold and they could not keep silverware/dishware and drinks replenished.

Review collected in partnership with Embassy Suites Hotels

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Sterling, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I hadn't been to this hotel in two years, but I was so happy that I choose to go back. They've had a complete overhaul. The lobby is beautiful with a new waterfall and all of the rooms have a new look. The bed was so soft and comfortable. Also, the staff was always ready to assist. I will definitely... More 

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Philadelphia, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Staff working at breakfast and maintenance were phenomenal, reception and housekeeping were unprofessional. Housekeeping kept coming to door on day of checkout well before checkout time. Beautiful facility but would never recommend.

Review collected in partnership with Embassy Suites Hotels

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New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

Much smaller Embassy than usual. Room was very small. Everything looked pretty new, as would be expected with a new renovation, but unlike other reviewers, I did not find the place to be that clean. We were there 4 days, and the hallways were not vacuumed one time while we were there (as observed by the used q-tips and other... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Overall, this hotel deserves a better rating except for the one biggie at the end.  The lobby is renovated with a nice water feature. Location: Doesn't photograph well from the outside but don't let that deter you. It's very centrally located - yet feels nicely secluded.  Rooms: Clean renovated rooms, though small, have been redone nicely with upgraded linens, luxurious... More 

Was this review helpful? Yes 1
Southport, NC, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Accommodations as expected. Room service which is offered at this hotel is the worst ever! Ordering (two nights, for grandparents and kids) went fine. Orders were incorrect and terribly late each night! I have never seen such awful room service from a hotel anywhere! Do not order room service!

Review collected in partnership with Embassy Suites Hotels

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Downers Grove, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, excellent service, breakfast and reception. Ten minutes to Colonial Williamsburg. Helpful and friendly staff, especially Les, Taylor and Cynthia. Would not consider going to any other hotel on any future trip.

Review collected in partnership with Embassy Suites Hotels

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New York
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago

We had a two bedroom suite and stayed for six nights. I'll start with what I think are the Pro's. Pro's -Hot or cold breakfast free - ladies that make the omelets are very nice - kept it pretty stocked up - but we never ate during a busy time - we are early risers. -Managers reception - if you... More 

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Bellaire, Michigan
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

MyFamily and I stayed here ten years ago and the hotel was very nice then but it has since had a complete makeover and didn't recognize it inside. The hotel just went through a major remodel and it is very nice. Although the rooms are not as spacious as some Embassy Suites I've stayed in, it was satisfactory for my... More 

Was this review helpful? Yes 1
Fredericksburg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Beds were not made in a professional manner. Not really sure that my sheets were changed before I got the room. Don't leave anything out in the open; the housekeepers will think it is theirs. They stole a large bag of snacks off the table and drank half a beer and left it in the fridge. Hair on bathroom floor... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
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