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Embassy Suites by Hilton Williamsburg

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3006 Mooretown Road, Williamsburg, VA 23185
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Embassy Suites by Hilton Williamsburg
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Embassy Suites by Hilton Williamsburg
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820 Reviews from our TripAdvisor Community

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Traveler rating
    366
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    123
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    34
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465
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Elkridge, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

This was the best customer service that I've experienced in my 49 years of living. Every staff member was exceptionally accommodating. They greeted everyone with friendliness, warmth & good energy from all departments. Lucille, Tiona, Michelle, Ernestine, Quanique & Les were the members I dealt with directly, thanks to them my experience extraordinary!!! In addition to the excellent customer service... More 

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Buffalo, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I just got back from staying 4 nights at this hotel, and for the most part it was great. Nicely remodeled, great breakfast & free drinks from around 5-7. 3 out of the 4 days we had breakfast there we had great workers checking on us, cleaning our table, making sure we didn't need anything. Rooms were very clean, but... More 

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Winchester, Virginia
Level Contributor
137 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this property in April while on a school field trip, and decided to book here for a quick overnight family vacation based on that stay. The location is excellent; it is close to many restaurants, there is a mini-golf across the street, and it is very convenient to Water Country and Downtown. I was impressed with the... More 

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2 of 5 stars Reviewed 6 days ago NEW

We arrived at 4 pm and was given a smoking room when I specifically requested a Non smoking room . Had to wait for over 1 hour in the lobby with my 3 kids and husband for another room to be ready. After finally waiting for a long time , thinking that they would at least give us an upgraded... More 

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Stroudsburg, Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family spent a few days at Williamsburg. I have always had good experiences with Embassy Suites, so it was an easy choice. This Embassy is a bit smaller in size than most of their hotels, but the quality of service was there. Most folks should be aware of the Embassy's excellent breakfasts and two hour open bar reception in... More 

Was this review helpful? Yes 1
East Peoria,IL
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed two nights while in the area. The hotel is nice, clean, and comfortable. We like having the extra room with the suite. The beds were very comfortable and we slept well. We only had one slight problem during our stay and it was fixed quickly by Calvin. (Who is a very nice fellow!) The pool and hot tub... More 

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Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear LAAEastPeoria_IL, Thanks for the kind review of your stay here at the Embassy Suites Williamsburg. It's great to hear that your time was both comfortable and most importantly relaxing. I am glad that Kelvin was able to assist you quickly, he is definitely one of our many superstars. Thanks again and I look forward to seeing you when your... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Love is an understatement when describing this hotel. We really felt like we were home away from home. The staff at this hotel treat you like family. They are so friendly and make you feel so welcome from the beginning of your stay to the end. The hotel is renovated. Only one area in the lobby looks like it may... More 

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear NCQT919, Wow! Thank you so much for such a thorough review of your stay here at the Embassy Suites. It is great to hear all of the wonderful feedback regarding our renovation and all of the particular amenities that we offer. Most importantly to me as the General Manager is the service you received while you were here. We... More 

East Peoria, United States
5 of 5 stars Reviewed 1 week ago

My husband and I took a midsummer road trip combining visits with family and seeing some sites in Pennsylvania and Virginia. I booked this Embassy Suites hotel because we have enjoyed staying at other Embassy Suites in the past. I was not disappointed. The 2 room suite was beautiful, clean, and comfortable. We had one small problem with the sink... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Laureen A, Thank you so much for sharing comments from your recent stay here at the Embassy Suites! It's great to hear that enjoyed your quick visit, next time I hope that you can stay longer. I am happy to pass on the kind comment regarding Calvin, he is definitely one of our superstars. Thanks again and I hope... More 

Springfield, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great stay at the newly renovated Embassy Suites Hotel in Williamsburg. We love the atrium/lounge area. Great place for evening reception and breakfast. The whole place was very clean and inviting. This is quite a difference from its pre-renovation days. We look forward to coming back late November or early December for Christmas Town. The only bad... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Kelly P, Thank you so much for the kind feedback regarding your recent stay here at the Embassy Suites. I couldn't agree more, the difference between now and the pre-renovation days is remarkable. I look forward to seeing you this year over the holidays. Thanks again. Sincerely, Larry More 

Washington DC, District of Columbia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family was in the midst of relocating to the area, which was stressful enough---and looked forward to the overall pleasantness of the hotel every afternoon. From the ever cheerful folks at the reception desk, to the complimentary evening reception--and every thing in between, left us actually a bit sad to have to check out. Thank you Embassy Suites Williamsburg,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Sabin01453, I should first say welcome to Williamsburg! I hope that you will love this area as much as my family does. Thank you for the kind feedback and please know that here at the Embassy Suites, you will always have a home away from home! Thanks again and good luck with the move. Sincerely, Larry More 

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