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All 78 Williamsburg hotels

Embassy Suites Williamsburg

3.5 of 5 Hotel   |   3006 Mooretown Road, Williamsburg, VA 23185
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72%
Ranked #26 of 78 Hotels in Williamsburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Randall M Grimesland
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654 reviews from our community

Traveler rating
    293
    177
    105
    52
    27
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369
111
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Grimesland
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is not located on a busy road, so road noise was not a problem. Room was spacious for the five of us and it was nice having a separate bedroom from the sitting area. Bedroom portion had 2 queen beds with a sleeper-sofa in the sitting area. Room was clean, but the sheets and towels all had a strong... More

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Randall M, Thank you for the very constructive feedback regarding your stay here at the Embassy Suites. We currently have a preventative maintenance program and for the most part, each room point you noted will be addressed during this exercise. Also, I agree with you on the shower, I am pleased to tell you that beginning this November, we... More

W. Jefferson, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great value especially with veterans discount. exceptional staff every day. top of the line complimentary breakfast. very comfortable/clean room and hotel. Quiet. nice amenities. fitness room nice but small. Only negative was evening "managers reception" had reasonable selection of complimentary drinks but very weak snack food offerings. Overall A-

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear John L. B, Thank you for taking the time to share your feedback regarding your recent stay here at the Embassy Suites. I am pleased to tell you that beginning in November we will embark on a multi-million dollar complete hotel renovation. Included in this project, we will be moving our fitness center into a space that is more... More

Hagerstown, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was clean & comfortable. The Staff was exceptionally friendly from the housekeepers to the management. We had numerous family staying here for a wedding, the hotel was very accommodating keeping the bar open later for our after reception party. The hotel is a bit outdated, but during a casual chat with the manager at the bar he stated... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Shirl J, Thank you for the kind comments regarding your recent stay here at the Embassy Suites. I was happy to hear that your wedding partly all had a good time. It is common for us to get many great comments regarding our breakfast team, they definitely help to jump start a day. Thanks again and I Iook forward... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

I was to stay at a local resort in the area and the reservation didn't go thru leaving me stranded with 2 kids. Found Embassy Suites and my problem was not only solved but I was very please with the service and the amenities the hotel offered. A 10 all the way

Review collected in partnership with Embassy Suites Hotels

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear 72terryc, I am so happy to hear that we were able to accommodate your early morning needs. As a father of three, I know exacty what it's like after many hours in the car, for kids and parents. Thanks again and please come back to see us when your travels bring you back to the area. Sincerely, Larry More

Portsmouth, VA
Contributor
16 reviews 16 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is old average and small for an Embassy Suites. The staff said they were renovating it in November. However we stayed in it in September during Labor Day weekend 2014. It is obvious that many people like this hotel because I couldn't get the King sized bed that I wanted. Imagine being a married couple sleeping in two... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear BigBlueBeast, Thank you for sharing your feedback regarding your recent stay here at the Embassy Suites. I am sorry that we could not provide you with the king size bed that you preferred. We do our best to accommodate all request, unfortunately due to business levels sometimes we are unable to meet all preferences. Also, I am sincerely sorry... More

new york
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent experience. We were on a mother/ daughter vacation with our girls. We enjoyed our stay. Our suite was clean & comfortable. Breakfast was delicious. Staff was friendly & helpful. We had No complaints

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear yvette330, Thank you for your kind comments regarding your experience here at the Embassy Suites. I am happy to hear that your mother/daughter vacation was enjoyable. As a dad that has traveled on similar trips with each of my three kids, I know how important accommodations are. Thanks again and I look forward to seeing you on your next... More

Stafford, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This was not all what I would have expected from the Hilton I expected a quality room and that is not at all what we got. The bedding and towels were dingy the furniture is dated room was poorly lit vent falling off. The lobby was great the receptionist was friendly and the breakfast was good but the room not... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Rekisha W, Thank you for providing feedback regarding your recent stay at the Embassy Suites in Williamsburg. I would like to sincerely apologize for not meeting your guest suite expectations. I would like to share with you that yes, I agree, it is time to make some changes. Beginning this November, we will be embarking on a multi-million dollar... More

Berryville, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The bad: This hotel NEEDS a major upgrade.In the bedroom, the ONLY place to plug in computers, cell phones etc. was the desk. The same with the living room. We only had 3 people in our room and had trouble keeping charged. I can't imagine if 6 people were in the room. The lobby was the same. Absolutely NO place... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear MetMom, Thank you for taking the time to share your experience here at the Embassy Suites Williamburg. I appreciate your kind words regarding our Front Office staff and will pass along your comments. I would like to share with you that we will begin a multi-million dollar renovation this November with an anticipated completion date of next Spring. Included... More

Port Jefferson Station, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was great, staff was outstanding so helpful an polite. Only issue was the lack of television stations. The pool was great, kids had a great time. the breakfast served in the morning was amazing!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Carol M, Thank you for sharing your feedback regarding your recent stay here at the Embassy Suites. It is always great to hear positive comments regarding our service and amenities. We do believe that our staff is second to none and that our breakfast presents one of the best values in Williamsburg. So that you know, beginning in November,... More

Quebec City, Canada
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed there for one night with my wife and my daughter (teen). Overall I enjoyed my stayed but this hotel need to do more! Hotel: nice lobby as usual with Embassy suites. Breakfast: included and plenty of food. Curiously the line for “cook to order” breakfast was shorter and much faster than the buffet line! It have to lines... More

Was this review helpful? Yes 2
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear alainl03, Thank you for taking the time to provide comments regarding your recent stay here at the Embassy Suites. I am very pleased to let you know that we hear you loud and clear and will be starting a multi-million dollar renovation of the property this November with a completion date of next Spring. Included in the renovation is... More

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Additional Information about Embassy Suites Williamsburg

Address: 3006 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Williamsburg 3.5*
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg

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