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Embassy Suites Williamsburg

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3006 Mooretown Road, Williamsburg, VA 23185
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Embassy Suites Williamsburg
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Embassy Suites Williamsburg
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760 reviews from our community

Traveler rating
    332
    213
    119
    63
    33
See reviews for
422
131
16
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
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    (214)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff were excellent and the amenities offered were lovely! We attended a family wedding and the location was ideal. The hotel offered us space for the family to meet and greet. The breakfast and happy hour were perfect for our group!

Review collected in partnership with Embassy Suites Hotels

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Debra F, Thank you so much for your kind review of your stay here at the Embassy Suites. Please remember that you don't need a special event to come visit us! I hope to see you again when you are back in Williamsburg. Thanks again. Sincerely, Larry More 

Fairfax, Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family loves this hotel.. last year service had slipped a bit (you can find my prior review here at Trip Advisor) but this year they really seem to have it all back! They are undergoing a renovation of the lobby but it was pretty well completed when we were there in May. This is an older Embassy Suites property... More 

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear BenGlassLaw, Thanks for your feedback regarding your recent stay here at the Embassy Suites! I am so happy that you recognized the year over year difference. It is great to have a newly renovated hotel, but it's even better when your expectations are exceeded from a service standpoint. I look forward to seeing you during your annual trip next... More 

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a very nice stay at this hotel and would definitely stay here again. Check in/out was a smooth process. The hotel appears modern and updated. The suites were very nice with the bedroom in a separate room from the living area. The room was very pretty, inviting and very comfortable after a long day of traveling. The breakfast... More 

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Carlita12345, Thank you for the review of your recent stay here at the Embassy Suites. I am so happy to hear that both the product and service exceeded your expectations. No promises, but I am working on the speed of the elevator, with all of the guests we have it's hard for two elevators to keep up. I also... More 

Salem, Virginia
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located for Colonial Williamsburg and the outlets. The rooms are nice and comfortable and the staff is very helpful. They really want your stay to be a good one. And the breakfast was fantastic. I especially loved the cinnamon breakfast bread/cake and the banana nut bread. They were delicious and I have not seen them at... More 

Review collected in partnership with Embassy Suites Hotels

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Needleworker, Thanks for the feedback from your recent stay here at the Embassy Suites. It is our goal everyday to exceed our guests' expectations and as the General Manager it makes me extremely proud when our guests confirm that we have. Thanks again and I look forward to seeing you during your next visit. Sincerely, Larry More 

Bayboro, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good clean hotel. Close to Busch Gardens and many restaurants close by. Hotel staff was courteous and helpful. Pool was nice for the kids as was the fitness room. Some restaurants were within walking distance.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Henry R, Thank you for the review of your recent stay here at the Embassy Suites. I am happy to here that our hotel worked out perfectly for your visit. Our central location to most everything in Williamsburg makes things extremely easy for vacations. Thanks also for your kind comments regarding our service, that is our number one objective... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Embassy Suites Williamsburg for my daughter's sweet 16. We had a total of 19 people amongst three rooms. We had a small run in with security because the girls were loud, but it was late so it was understandable. Other than that, no issues. The hotel was beautiful, the staff was pleasant and helpful, and the complimentary... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear 278tiffanya, Thank you for the feedback from your recent stay here at the Embassy Suites. Sweet 16s only happen once and it sounds like your daughters will not be forgotten. Please come back and see us when you have more birthdays or any other time. Please tell you daughter happy belated birthday for me. Sincerely, Larry More 

Boston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nice hotel. But did have a bad experience with a rude employee who walked away when I tried to speak with him. Rooms are very nice and reception in the evening was a good ammenity. Good drinks and simple snacks, good way to end the day.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Peter N, Thank you for sharing feedback from your recent stay here at the Embassy Suites. I am sorry to hear of your experience with one of our employees. I would appreciate the opportunity to get the details on your interaction if you have a moment. I am happy that everything else met your expectations, I agree, the manager's... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Attentive staff and exceptional accomodations at this facility. From the beginning to the end the staff was attentive and the atmosphere and amenities were excellent. The whole place was super clean and quiet in the rooms. The bed was very comfortable. We were very pleased!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear 187richarde, Thank you very much for the feedback regarding your recent stay here at the Embassy Suites. We believe that a great first impression and last impression are two key components to our success and it's great to hear that we accomplished that during your visit. Even better, when everything in the middle, including the room, hotel cleanliness, overall... More 

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband and I generally visit Williamsburg, VA, twice a year. For the past several years, we have chosen to stay at the Embassy Suites on Mooretown Road. The staff is unfailingly polite and helpful. I've traveled quite a bit for business, and I can say unhestatingly that the staff at this hotel is among the best-trained I've encountered, even... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear BandJ1812, Thank you so much for the kind comments regarding your recent stay here at the Embassy Suites. We realize that the one thing we can control on a daily basis is the level of service we offer our guests. I am so happy to hear that we met your expectations and I look forward to sharing your feedback... More 

New Jersey
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here during a spring break family road trip to visit prospective colleges, as William & Mary is just a few miles away. Apparently there’s been an ongoing renovation that may be nearly finished. Our room was nicely renovated, though it was small and cramped compared to similar properties we’ve stayed at recently. One annoyance was that our internet connections... More 

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear pajo1, Thank you for sharing feedback regarding your recent stay here at the Embassy Suites. I would like to apologize for the trouble you experienced with the internet and the fact that no one seemed to have a sense of urgency to assist. Our goal is to do whatever it takes to ensure that our guests have everything that... More 

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