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All 78 Williamsburg hotels

Embassy Suites Williamsburg

3.5 of 5 Hotel   |   3006 Mooretown Road, Williamsburg, VA 23185
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Ranked #27 of 78 Hotels in Williamsburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ghen64 Upper Marlboro, MD
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666 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Upper Marlboro, MD
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Can't say enough about this hotel. The room was wonderful; clean; first class service and fabulous breakfast. Thanks to Cynthia, Calvin, Calvin, Michelle, and Tonya! Calvin always has a smile on his face. Tonya was right there to help. We have stayed at this hotel at least 10 times and the service is always the best. Hands down--best place to... More

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Quantico, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Just stayed here for two nights. It was certainly not worth the 80,000 Hilton Honors points we used for this! The pros are: very friendly and helpful staff (I even felt sorry for them because the hotel was so bad), great towels and great bartender for Happy Hour. The cons are: bathroom needs to be gutted, rooms need new mattresses,... More

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Donna J, Thank you for your feedback regarding your recent stay here at the Embassy Suites. I would like to sincerely apologize for your experience during your stay. I must say, I don't disagree with your assessment, it is time for a renovation. The good news is that we will embark on a multi-million dollar renovation beginning in November... More

seattle WA
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recently stayed for three nights, a Thurs. through Sat., and it was a great experience overall. There were a couple of negatives which kept me from giving this a 5* rating, but it's close, and from what I understand and what we experienced, those negatives should disappear by year's end. When we checked in, we were first given a room... More

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Kooikermom, Thank you for the very constructive feedback regarding your stay here at the Embassy Suites. You are 100% correct, as we know problems will happen, it's how we respond that makes a difference. I look forward to sharing your review with our staff! Additionally, we will embark on a multi-million dollar total renovation of the hotel this November... More

Bellevue, Washington
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We participated in a UVa fraternity reunion here. The staff was totally friendly and accomodating for the 60 or so people in our group and we personally appreciated their excellent work and service. Although the hotel can use an interior facelift (which I understand is imminent), it was still very nice, affordable, with a good breakfast and happy hour, all... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear cavebearagain, Because you enjoyed your stay this time, I know that you will love it when you come back. We are planning a multi-million dollar total hotel renovation beginning this November with a scheduled completion in February. The renovation, coupled with the same great amenities will surely make for an even better trip. I look forward to seeing you... More

Chesterfield, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

For an Embassy Suites this is not acceptable. The hotel needs to be renovated to have a cleaner and more acceptable appearance. The carpet is gross and the blankets are REALLY gross. I stayed here with my family and for the money it was not worth it but the only Hilton property that wasn't full. I suggest staying at the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Jennifer L, Thank you for taking the time to provide feedback regarding your recent stay here at the Embassy Suites. I would like to sincerely apologize for not meeting your expectations while you were here. Yes, we hear you loud and clear and I am happy to let you know that the much needed renovation will begin in November.... More

Virginia
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at many Williamsburg hotels over the years, but the Embassy Suites is noticeably different in 2 respects: value and friendly service. My rate was about $100, which was a good value for just the room. With approximately $50 worth of food and beverages included for each day of the day, however, it's a tremendous value. This hotel has... More

Review collected in partnership with Embassy Suites Hotels

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear johnnyqVirginia, Wow! Thank you so much for the kind words regarding your recent stay here at the Embassy Suites. We pride ourselves on our friendly service and it is great to hear that it is recognized by our customers. I hope to see you the next time you are in Williamsburg and look forward to meeting you. Thanks again.... More

Carlisle, PA
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night here with 2 adults and 3 kids while of a field trip to Jamestown/Yorktown. Our room had no problems, was comfortable and clean. Staff were attentive, managers reception was much appreciated after a long, long day, breakfast was terrific! Earnestine makes you feel loved while she cooks your eggs. :) Kids took advantage of the fruit bowl.... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear MELAOKSCPA, Thank you for the feedback regarding your recent stay here at the Embassy Suites. It is great to receive such positive comments from our customers. I am especially excited to share with Ernestine how much you enjoyed breakfast and the impact she had. Also, I appreciate you letting me know about the pool temperature. Ideally we try to... More

Front Royal, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everthing from check-in to check-out was top notch. The room was fresh, spacious and comfortable. The free evening cocktail reception came as a wonderful surprise. Breakfast, lunch and dinner were all very good or better. I would definitely stay there again

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Ronald N, Thank you for the kind feedback from your recent stay here at the Embassy Suites. It is so nice to hear such positive comments from our guests. I look forward to seeing you when your travels bring you back to Williamsburg. Sincerely, Larry More

Red Springs, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed over night at this ES because of a scheduled interview on Saturday morning. Our room was clean and fresh; I used the fitness center, had breakfast (very good) and had my interview and then departed. Overall a good experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Johnny R, Thank you for taking time to share your comments regarding your recent stay here at the Embassy Suites. I'm happy to hear that your stay was relaxing. I hope that translated to a great interview you had in the morning. Thanks again and please come visit us when your travels bring you back to Williamsburg. Sincerely, Larry More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

My four children and I stayed at this hotel for two nights while visiting Jamestown and Williamsburg. The furnishings were worn and dated, but the staff made up for it with quick, smiling, personal service. My children really enjoyed the indoor pool after a long drive. We would definitely return for the value, central location, and service. Cooked to order... More

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Srk1997, Thank you for providing feedback from your recent stay here at the Embassy Suites. We realize that the one thing we can control is the level of service with which we provide to our guests, and I'm happy to hear that we exceeded your expectations. I would also like to share with you that we will be addressing... More

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Additional Information about Embassy Suites Williamsburg

Address: 3006 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Williamsburg 3.5*
Number of rooms: 168
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg

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