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Embassy Suites Williamsburg

3.5 of 5 3006 Mooretown Road, Williamsburg, VA 23185
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Certificate of Excellence 2014
Embassy Suites Williamsburg
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Embassy Suites Williamsburg
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724 reviews from our community

Traveler rating
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402
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
40 reviews 40 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family experienced a very pleasant stay here some time ago-can't remember exact year. It was prior to renovations I've noticed in recent reviews. All staff were professional, friendly, helpful, and courteous. Suites were clean and comfortable. In additional to a well supplied hot breakfast arrangement, a chef was available to prepare custom made ommlettes as requested as requested by... More 

Was this review helpful? Yes
va. beach
1 review
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay, beds were comfortable rooms clean staff was very helpful and welcoming. I would stay there again. Also recommend it. It is close to alot of things to do and places to eat. Great location.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This stay was to be o two night visit for a business meeting but due to bad weather events were rescheduled and reduced to one day. Despite major renovation work underway the experience was very pleasant and no inconvenience was caused by the work. The staff was at all times pleasant, helpful and accommodating. The complimentary breakfast was a very... More 

Review collected in partnership with Embassy Suites Hotels

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Killeen, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

my experience and observsation are written on the comment under the survey. 1. Room smell 2. Able to hear hallway door everytime is ope or close 2. Nasty water oveflow thru sink 3 times in a week period 3. Room door will not lock 4. Laundry facilty is crap (old machines and nasty room).

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 4
Denver, United States
2 reviews
3 of 5 stars Reviewed January 23, 2015

was not advised upon arrival that Hotel was under renovations, the smell was nauseating and dust was all over. had we been advised I would have stayed else where. and not complained. So we now look forward to the new look and cleanliness

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Ana M, Thank you for sharing feedback from your recent stay here at the Embassy Suites. I would like to personally apologize to you regarding the lack of communication you received regarding our current renovation. We have tried to cover all of the bases to ensure that each of our guests are aware of our current status and we... More 

virginia beach, United States
1 review
4 of 5 stars Reviewed January 14, 2015

We knew the hotel was under renovation when we booked but everyone from the front desk managers, manager reception servers and room service delivery went out of their way to may our stay as nice as possible. Service was excellent and everyone had great attitudes which helped us look past the renovations.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Claire M, Thank you for sharing such great feedback from your stay here at the Embassy Suites. As you can probably imagine, operating through a renovation can be challenging, however, providing excellent service to our guests is something we pride ourselves on each day. It is great to hear that we met our goal during your stay. Please come... More 

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

I took my mother and two young girls to Williamsburg for a long weekend before Christmas and we had such a special time. The hotel was great and we spent a lot of time in it. My girls used the pool each day we were there, including the last. Having the living space and bedroom was great with having all... More 

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Allison M, Thank you so much for the kind review of your stay here at the Embassy Suites. I am so happy to hear that you all had such a wonderful time and that the service we provided was excellent! As a father of three, I remember how special those Winter time swimming pools can be. Thanks again and... More 

Rifle, United States
1 review
4 of 5 stars Reviewed January 6, 2015

considering ongoing renovation this hotel was as usual worth the money and I would recommend it as well as go back the location was optimal and the room was quiet and clean the pool was welcoming and relaxing as well

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Paul G, Thank you for your kind comments regarding your recent stay here at the Embassy Suites. I especially appreciate your patience as we work through making our hotel better. We are excited that around the beginning of March, our hotel will be like new and those areas that you mentioned will be even better. Thanks again and I... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 5, 2015

We spent some time reading reviews here prior to booking and I must say, we don't have high standards but our experience was overall a bit disappointing. I'll start by saying that the hotel staff are very nice as many other reviews indicate. When we checked into the room, the garbage cans were full and shower was clearly not cleaned... More 

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Achiya Y, Thank you for taking time to provide feedback regarding your recent stay here at the Embassy Suites in Williamsburg. I would like to sincerely apologize for the many issues you had. Unfortunately, I cannot offer any excuse that justifies rooms that haven't been cleaned properly. I can only assure you that I have addressed your observations with... More 

West Haven, United States
1 review
4 of 5 stars Reviewed January 4, 2015

The location of the hotel is perfect for those visiting Jamestown, Williamsburg and Yorktown. Lot's of restaurants and the premium outlets are within a 15-20 min drive. The Breakfast at the hotel means you save a lot of money and you get the morning nutrition your body needs for all the walking you will be doing.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Gregory H, Thank you for the kind review of the Embassy Suites in Williamsburg. We are very centrally located to each of the areas you mentioned and even more, including Busch Gardens and the College of William & Mary to name a couple. And yes, we believe that with our two-room suites, complimentary cooked to order breakfast, and evening... More 

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Additional Information about Embassy Suites Williamsburg

Address: 3006 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Williamsburg 3.5*
Number of rooms: 168
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg
Hotel Style:
#18 Business Hotel in Williamsburg
#24 Family Hotel in Williamsburg

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