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All 78 Williamsburg hotels

Embassy Suites Williamsburg

3.5 of 5 Hotel   |   3006 Mooretown Road, Williamsburg, VA 23185
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72%
Ranked #28 of 78 Hotels in Williamsburg
Certificate of Excellence 2014
A recent review
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651 reviews from our community

Traveler rating
    292
    177
    103
    52
    27
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367
110
11
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was to stay at a local resort in the area and the reservation didn't go thru leaving me stranded with 2 kids. Found Embassy Suites and my problem was not only solved but I was very please with the service and the amenities the hotel offered. A 10 all the way

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear 72terryc, I am so happy to hear that we were able to accommodate your early morning needs. As a father of three, I know exacty what it's like after many hours in the car, for kids and parents. Thanks again and please come back to see us when your travels bring you back to the area. Sincerely, Larry More

Portsmouth, VA
Contributor
16 reviews 16 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is old average and small for an Embassy Suites. The staff said they were renovating it in November. However we stayed in it in September during Labor Day weekend 2014. It is obvious that many people like this hotel because I couldn't get the King sized bed that I wanted. Imagine being a married couple sleeping in two... More

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear BigBlueBeast, Thank you for sharing your feedback regarding your recent stay here at the Embassy Suites. I am sorry that we could not provide you with the king size bed that you preferred. We do our best to accommodate all request, unfortunately due to business levels sometimes we are unable to meet all preferences. Also, I am sincerely sorry... More

new york
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent experience. We were on a mother/ daughter vacation with our girls. We enjoyed our stay. Our suite was clean & comfortable. Breakfast was delicious. Staff was friendly & helpful. We had No complaints

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Stafford, United States
1 review
1 of 5 stars Reviewed 1 week ago

This was not all what I would have expected from the Hilton I expected a quality room and that is not at all what we got. The bedding and towels were dingy the furniture is dated room was poorly lit vent falling off. The lobby was great the receptionist was friendly and the breakfast was good but the room not... More

Review collected in partnership with Embassy Suites Hotels

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Rekisha W, Thank you for providing feedback regarding your recent stay at the Embassy Suites in Williamsburg. I would like to sincerely apologize for not meeting your guest suite expectations. I would like to share with you that yes, I agree, it is time to make some changes. Beginning this November, we will be embarking on a multi-million dollar... More

Berryville, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The bad: This hotel NEEDS a major upgrade.In the bedroom, the ONLY place to plug in computers, cell phones etc. was the desk. The same with the living room. We only had 3 people in our room and had trouble keeping charged. I can't imagine if 6 people were in the room. The lobby was the same. Absolutely NO place... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear MetMom, Thank you for taking the time to share your experience here at the Embassy Suites Williamburg. I appreciate your kind words regarding our Front Office staff and will pass along your comments. I would like to share with you that we will begin a multi-million dollar renovation this November with an anticipated completion date of next Spring. Included... More

Port Jefferson Station, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was great, staff was outstanding so helpful an polite. Only issue was the lack of television stations. The pool was great, kids had a great time. the breakfast served in the morning was amazing!!

Review collected in partnership with Embassy Suites Hotels

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Carol M, Thank you for sharing your feedback regarding your recent stay here at the Embassy Suites. It is always great to hear positive comments regarding our service and amenities. We do believe that our staff is second to none and that our breakfast presents one of the best values in Williamsburg. So that you know, beginning in November,... More

Quebec City, Canada
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed there for one night with my wife and my daughter (teen). Overall I enjoyed my stayed but this hotel need to do more! Hotel: nice lobby as usual with Embassy suites. Breakfast: included and plenty of food. Curiously the line for “cook to order” breakfast was shorter and much faster than the buffet line! It have to lines... More

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear alainl03, Thank you for taking the time to provide comments regarding your recent stay here at the Embassy Suites. I am very pleased to let you know that we hear you loud and clear and will be starting a multi-million dollar renovation of the property this November with a completion date of next Spring. Included in the renovation is... More

Cary, North Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

4 starts... what??? Giving this hotel 2 stars is being generous! We switched rooms, as soon as we checked in. The first room was stained and dirty. Stains on the couch, chair, mattresses and linens. The second room was only slightly better. The elevators were hot and small, and the cleaning staff rode up and down with the guests (which... More

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Laura H, I am so sorry to hear about your recent experience here at the Embassy Suites in Williamsburg and I appreciate you sharing your comments. During busy times, the elevators definitely struggle to keep up with demand and we are working on implementing changes so that they are at least not tied up by our team members, we... More

Richmond, Virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We visited overnight while hitting the Williamsburg attractions. The outside looks like a remodeled Days Inn. The hotel is generally clean, but one in our party had to have sheets changed because of make up on the sheets. The lobby is unimpressive by ES standards. They meet the basic service requirements of an ES, but just barely. The rooms were... More

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Eddie B, Thank you for your comments regarding your recent stay here at the Embassy Suites. I would like to apologize for not meeting your expectations. I would like to let you know that beginning in November, we will begin a multi-million dollar renovation with a scheduled completion date of next Spring. Included in the project is a complete... More

New York, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Although I had flood issues, internet issues, and cooling system issues, I want readers to know that the breakfast and staff were amazing. Would I go back? Not unless this place has an upgrade. I was depressed most of the time because of the issues I had.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Donette H, Thank you for providing feedback from your recent stay at the Embassy Suites in Williamsburg. I am sorry for the challenges you had with the internet, flood, and cooling. I do know that we had a water supply line break in one of our rooms and I apologize for the inconvenience that it caused. I do appreciate... More

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Additional Information about Embassy Suites Williamsburg

Address: 3006 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Williamsburg 3.5*
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg

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