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Embassy Suites Williamsburg

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3006 Mooretown Road, Williamsburg, VA 23185
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Embassy Suites Williamsburg
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Embassy Suites Williamsburg
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749 reviews from our community

Traveler rating
    326
    210
    117
    63
    33
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417
129
15
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winchester, Virginia
Top Contributor
105 reviews 105 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this property recently as part of a school trip. Our reservations were for two evenings and included the breakfast buffet which is served in the atrium-style lobby. The room I was booked into - 315 - was clean and inviting. Although the bed area was small, the suite area provided extra living area which made this room... More 

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Springfield, Missouri
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed with a group last month during spring break. The room and the breakfast was nice, but the lobby and main floor was less than clean because of construction. Also, there was only one elevator working during the time we stayed, and it was a long wait because of the size of the group. It is my understanding there... More 

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Maine
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Let me first say that when I was researching this Embassy, I was under the impression that the hotel was "almost complete" after a major renovation. The suite itself was as expected but one of the most disappointing aspects was that the A/C did not work. The fan basically ran every minute that we were in the suite. At 10:00... More 

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Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I traveled with my daughter and her 5th grade class, so we stayed at this hotel while we visited Colonial Williamsburg. It was a blast. We got a pizza dinner, free breakfast, and our room was renovated! Don't be worried about hearing construction work while you are trying to sleep. We heard absolutely no noise. (We heard a little bit... More 

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Fincastle, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay! The staff was super helpful and was always polite. The breakfast (could have made to order) and evening snacks/drinks was fabulous! Only gave them very good due to the fact that they were having some renovations done at the time we were there. Otherwise it would have been Excellent!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Heather H, I am so happy to hear that you enjoyed your stay here at the Embassy Suites. I think you will be pretty impressed with the new look as we finish up our renovation. Both the new bar and breakfast look fantastic. Thanks again and I look forward to your next visit. Sincerely, Larry More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family thoroughly enjoyed our stay at the ES. We wish we had more time to stay at the hotel (vs. leaving to visit colleges), and to enjoy the amenities of the hotel... I would recommend this hotel to other families, and I would stay here again, when my travel takes me to the region.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear 366patrickg, I am happy to hear that you enjoyed your stay here at the Embassy Suites, thanks for sharing your comments! We also wish you could have stayed longer. I hope that the college visits are going well for your daughter. Thanks again and I look forward to seeing you when your travels bring you back to Williamsburg, hopefully... More 

Chicago, IL
Top Contributor
71 reviews 71 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this property and were very happy to find our room completely renovated and lovely. We might have been among the first to stay in the room since its update. The beds were great, the rooms are attractive and the bathroom is good too. The only thing we noted is there is a little too much furniture in... More 

Was this review helpful? Yes 2
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Thegoodegg, Thank you for you comments regarding your recent stay here at the Embassy Suites Williamsburg. Thanks also for your patience as we work toward the finish line of our significant renovation. I am happy to hear that you liked the new décor, however, I will look into the challenge with our new desk chair. Thanks again and I... More 

Bellemont
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Even though the hotel was under renovations, our room was completely redone and very tastefully furnished. Everything was fresh and clean. The breakfast was very good and had a decent selection of foods for all ages.

Was this review helpful? Yes 2
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Aimee R, Thank you for the feedback regarding your recent stay here at the Embassy Suites Williamsburg. I am happy to hear that you enjoyed the new look and that the breakfast met your expectations. I look forward to seeing you when your travels bring you back to Williamsburg. Thanks again. Larry More 

Williamsburg, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We picked this hotel because we like the Embassy Suites brand. However this hotel is undergoing renovation and the pool was closed. We wanted a pool for out kids and were very disappointed. While the room was clean and had many new furnishings it was not completely ready for guests. Bar sink-no hot water. Fridge had packaging inside that was... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear More 

Baltimore, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We found the common areas of this hotel to be very dirty and poorly maintained. The staff is ill-equipped to handle almost any situation. The breakfast service continually ran out of plates, utensils, coffee and various food items. We were not able to obtain washcloths for our guest room and the cleaning staff did not replace our dirty glasses. The... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Jon H, Thank you for sharing feedback from your recent stay here at the Embassy Suites Williamsburg. I would like to sincerely apologize for the many issues you had while you were here. There is no excuse for many of the things that you noted and I am truly sorry. I do hope that you will consider giving us... More 

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