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All 78 Williamsburg hotels

Embassy Suites Williamsburg

3.5 of 5 Hotel   |   3006 Mooretown Road, Williamsburg, VA 23185
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75%
Ranked #24 of 78 hotels in Williamsburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
justatraveler904 Williamsburg, Virginia
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615 people have reviewed this hotel

Traveler rating
    283
    175
    90
    47
    20
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347
106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Any
English first
Williamsburg, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We thought everything here was very nice and the staff worked so hard to accommodate the needs of the guests. All the staff members seemed to consistently have smiles on their faces and a pleasant word to give. At one point the manager himself actually helped me with my laptop and getting logged in to take advantage of the free... More

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New York
Contributor
19 reviews 19 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was concerned about other reviews (roaches! bed bugs!) , but honestly, we had no issues. The room was clean and there was plenty of room for this family of 5. You can't go wrong with their happy hour and cooked to order breakfast. We were happy with both. My kids said the indoor pool was cold for July, however,... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Max02215, Thank you for your kind comments. As you can probably imagine, we often get great responses regarding our breakfast and manager's reception. I would like to let you know that beginning in November of this year, we will begin a multi-million dollar renovation that will basically address every touch point of the guest experience. We are excited that... More

Yorktown, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Bed bugs were a problem and breakfast was a total let down. My wife and I had stayed here before and had a very nice experience. Our last stay was totally different. We initially received the wrong room when we arrived and it was down hill from there. Not worth the money.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Will C., Thank you for taking the time to share your unfortunate experience at the Embassy Suites. I would like to sincerely apologize for the challenges you had at check-in, in-room pests, and your disappointment with our breakfast. We take pest control very seriously and are contracted with a national pest control company from a preventative standpoint and on... More

New Bern, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice and friendly staff. The two room suits are perfect for our family of five. Two beds in one room and a sleeper sofa in the other. Two tvs were also great. The kids could watch their shows and parents could watch something else in the other room. Rooms were clean and the complimentary breakfast was great!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Kelly P., Thank you for your kind review. As a father, I too appreciate seperate accomodations when I travel. I will also share your comments with our staff, they take their service execution very seriously and love it when guest recognize their efforts. I would also like to make you aware that we will be beginning a multi-million dollar... More

United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because it has roomy suites with multiple beds and a refrigerator provided while still remaining in our price range. We've also always liked the open courtyard/lobby design as it makes everything seem spacious and amenities centralized. Staff was extremely pleasant and helpful. Complimentary breakfast was delicious and healthy and saved us time and money.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Frank P., Thank you so much for your kind review. I'm happy to hear that the layout of the hotel and the various amenities met your needs. Also, I am pleased to let you know that towards the end of this year, we will begin a multi-million dollar renovation of the property that will only enhance the attributes you... More

Lynchburg, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The hotel is clean. Rooms are quiet even if hall is not. We enjoyed the buffet/cook-to-order breakfast and the manager hour(s) in the evening with free drinks and snacks. My one-year got sick in the middle of the night, and they had someone up in minutes to bring clean linens and change the bed. Staff was friendly and helpful. We... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Live2Teach2008, Thank you so much for recognizing the hotel and the service of our staff. I do hope that your one year old recovered quickly and that you were able to enjoy the rest of your time in Williamsburg. I would like to share with you that beginning in November, we will be starting a multi-million dollar renovation that... More

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay thanks to Heidi and cynthia for being so accomidating.what great employees!!hotel was super clean and the rooms were big.the breakfast was great.they make you whatever you want and I loved the managers reception. This is by far my favorite hotel In Williamsburg.close to everything and about 15 mins from Busch Gardens.we look forward to seeing... More

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Zan22, Thank you for sharing comments regarding your recent visit to the Embassy Suites. Both Heidi and Cynthia are two of our many superstars and I am not surprised to hear how accomodating they were during your visit. For your information, later this year we will begin a complete renovation of the hotel and we look forward to showing... More

toms river, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel need's a renovation, clean but worn, not a true Embassy suite quality, pool was closed down due to epa regulations. The service was very good beds comfortable , but you due expect this from hotel group.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Paul Z., Thanks for your comments and I am pleased to let you know that we will begin a multi-milltion dollar renovation beginning in November of this year. The scope of the work includes every aspect of the hotel. We are sure that upon completion, coupled with our service and attention to detail that you mentioned, we will again... More

Williamsburg, VA, United States
1 review
3 of 5 stars Reviewed 1 week ago

I'll make it short and sweet. The room smelt like smoke and it was suppose to be a non-smoking room. They did give us another room after I brought it to there attention. Some, not all, of the hotel staff were nice. The room itself felt dirty. The pool was out of order for our 5 day stay. The breakfast... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Hector S., Thank you for taking the time to share your experience regarding your recent stay here at the Embassy Suites. I would like to apologize for the challenges with the first room you were assigned at check-in. Here at the hotel, we pride ourselves on above and beyond service and the fact the we failed you will be... More

home
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here June 30-July 2, 2014. We stayed here because we were visiting Water Country USA which was located about 15 minutes from this hotel. This hotel does not sell tickets to Busch Gardens or Water Country. This hotel is rather small, and the room was small. It had a king bed in a very cramped "bedroom". The sofa... More

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Teacher8592, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I am pleased to inform you that we will begin a complete renovation of the hotel towards the end of this year. Please contact me personally when you are ready to come back to Williamsburg and... More

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Additional Information about Embassy Suites Williamsburg

Address: 3006 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Williamsburg 3.5*
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Business Hotel in Williamsburg #19 Romantic Hotel in Williamsburg #24 Family Hotel in Williamsburg
Hotel Class
Official Description (provided by the hotel)
Welcome to Williamsburg's only full service, all-suite hotel. The Embassy Suites Williamsburg hotel offers guests both a complimentary cooked-to-order breakfast and a complimentary cocktail reception daily! Centrally located in Williamsburg, Virginia, the Embassy Suites Williamsburg hotel is within convenient reach of all the excitement and history the area has to offer. ... more   less 
Number of rooms
168

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