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All 78 Williamsburg hotels

Embassy Suites Williamsburg

3.5 of 5 Hotel   |   3006 Mooretown Road, Williamsburg, VA 23185
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73%
Ranked #26 of 78 hotels in Williamsburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
marboe1223 Bel Air, Maryland
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639 people have reviewed this hotel

Traveler rating
    289
    177
    98
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360
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Kota, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

The only thing that worked was the internet. The staff was also polite and nice. I expected much more. The pictures on the internet suggested much bigger suites. The rooms in European hotels are bigger than this too. And much better! There was food lying in the hallway for 5-6 hours before someone removed it. The sofas were dirty. The... More

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Fort Mill, South Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Internet was not working well for my family and me. When I called about the problem I was put on hold for a long time and never got the issued resolved. The sleeper sofa the sheets and blankets where not changed from the previous guest. Lastly, the bill was not correct as it said that I made a phone call... More

Was this review helpful? Yes 1
Bel Air, Maryland
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently spent a night at this hotel and were perfectly satisfied. We shared a suite with our son and his significant other. It was wonderful because we had a suite that had 2 bedrooms which were separated by a living room area with a couch and large chair, TV and little mini bar. It was a great place to... More

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Lancaster, VA
Top Contributor
109 reviews 109 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a one bedroom suite for a reasonable price. The hotel was clean, although the rooms were a bit small. The hotel was packed, so the elevators were very slow. Unfortunately, there were only two and the staff were tying them up constantly. Not a good idea. Lobby was spacious and comfortable with a free happy hour every evening... More

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Suffolk, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

After staying at two Embassy's in the Washington DC area and one in Tampa, this property was rather "meh." The suites are way smaller than the others I've been in. The check-in process left a lot to be desired. I checked in around 5:00 PM. There was a large group checking in ahead of me, a few families behind me,... More

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Clean, good shower, that's it. They took a regular room and put in a wall and called it a suite. Breakfast line was half way across the lobby, breakfast was bad. We only stayed one night and would have moved if reservation had been longer. This property is a black mark on Hilton's name and poorly represents Embassy Suites.

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Trip Advisor Member, I would like to first sincerely apologize for your experience here at the Embassy Suites. You are correct, yesterday's breakfast period was extremely busy, in fact, without a doubt it was the busiest of the entire Summer season. I would like you to know that we are extremely excited that beginning in November, we will embark... More

Port Washington, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Travelling up from South Carolina, we reserved this hotel and requested a room with two double beds, on a high floor away from the elevator. I gave my credit card to guarantee the reservation and received my confirmation number. We arrived about 11:00 p.m. and were told that there was only one room left with a king size bed and... More

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Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear JeffreyBen, I would first like to apologize for your experience at the Embassy Suites in Williamsburg. While we do our best to accommodate all requests, we simply cannot guarantee bed types or location. I certainly understand your frustration with the room you were assigned and I am pleased to let you know that beginning in November we will embark... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Pros: Happy Hour and Breakfast Cons: Delayed check in process (couldn't check into room until 7 pm), weird smell in bathroom, housekeeping staff, I've had great experiences with Embassy Suites, but this one was not one of them.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear 63maryj, Thank you for sharing your comments about your recent stay. I would like to apologize for the shortcomings on our part while you were here. We take great pride in our service and attention to detail and have made some recent changes to ensure that our rooms are ready at the check-in time of 4:00. I thank you... More

New York, New York, United States
Top Contributor
76 reviews 76 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed overnight here on a drive up the east coast. Arrived and there was only one room available with a king bed and pull out couch although we had specified 2 double beds in our reservation. The room available was one that is LITERALLY OFF THE LOBBY. I am not exaggerating - the door opened IN TO THE LOBBY. There... More

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Zoe R, Thank you for sharing comments regarding your recent stay at the Embassy Suites. I would like to sincerely apologize for your negative experience. I would like to share with you that begining in November, we will embark on a multi-million dollar renovation that will enhance the entire hotel. During the renovation we will be converting the room... More

Mcdonough, GA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room was not ready for more than an hour after check in time. Their evening reception food was a joke. It was chips or goldfish with carrots. The furniture is outdated in the rooms. The housecleaning is terrible. The breakfast was out of food often on the fruit. They did not have a good supply for the demand. I... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Larry W, General Manager at Embassy Suites Williamsburg, responded to this review

Dear Ocean096, I would like to first apologize for your experience at the Embassy Suites. I am pleased to tell you that beginning in November, we will begin a $5 million dollar renovation that will enhance every facet of the guest experience. Included will be a complete re-do of our guest rooms and bathrooms, all of the public areas, pool,... More

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Additional Information about Embassy Suites Williamsburg

Address: 3006 Mooretown Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Williamsburg 3.5*
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Williamsburg
Hotel Class
Official Description (provided by the hotel)
Welcome to Williamsburg's only full service, all-suite hotel. The Embassy Suites Williamsburg hotel offers guests both a complimentary cooked-to-order breakfast and a complimentary cocktail reception daily! Centrally located in Williamsburg, Virginia, the Embassy Suites Williamsburg hotel is within convenient reach of all the excitement and history the area has to offer. ... more   less 
Number of rooms
168

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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