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DoubleTree by Hilton Williamsburg

Certificate of Excellence
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50 Kingsmill Road, Williamsburg, VA 23185 (Formerly Williamsburg Hotel & Conference Center)
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DoubleTree by Hilton Williamsburg
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DoubleTree by Hilton Williamsburg
DoubleTree by Hilton Williamsburg
DoubleTree by Hilton Williamsburg
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620 reviews from our community

Traveler rating
    260
    195
    105
    46
    14
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226
100
20
195
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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    (620)
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    (146)
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Virginia Beach, VA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Went to a gathering of a group very much into Genealogy, who enjoyed their stay and the nearby ease of visiting where their famous ancestors lived and worked centuries ago. Everyone seemed very pleased with the hotel and staff.

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Willie W, Thank you so much for taking the time out to write a review about your stay with us at the DoubleTree in Williamsburg! I am so happy to hear that you enjoyed your stay during the Genealogy event. We hope to see you again in the future! More 

Princeton, New Jersey
1 review
3 of 5 stars Reviewed 4 days ago NEW

Our mini vacation was in April 2015 during spring break. The location of the hotel is very convenient to most area attractions especially Busch Garden. Most of the hotel amenities were on par with what one would expect. The carpeting in the hotel looked a little dated. The one caveat is that we did not have a good experience during... More 

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear SSSRSS, Thank you for taking the time out to write a review regarding your stay here with us at the DoubleTree in Williamsburg. I am so happy to hear that you enjoyed the location of our hotel and the breakfast food and service. We hope to see you in the future so we can make up for the one... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

When I arrived the hotel couldn't find my reservation. The were able to get me a room but checked me into a room that was already occupied. When I entered the room I frighted the woman who checked in earlier that same day. She called the front desk and I was asked to go back to registration for another key.... More 

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear John M, Thank you for taking the time out to write a review about your stay here with us at the DoubleTree in Williamsburg. We are very embarrassed that we have dropped the ball during your stay. Please be assured that this is not the norm, regarding the cleanliness, check in process and customer service. You have our sincerest... More 

Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We came for a family reunion and spent more time just together. The mac and cheese with chicken was heavenly in the restaurant. The hotel staff was so kind and helpful. This is an irritating requirement to have to put in 200 characters.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Caryn J, Thank you for taking the time out to write a review about your stay here with us at the DoubleTree in Williamsburg! I am happy to hear that you enjoyed your family reunion and that the staff, mac and cheese and chicken enhanced your experience. We hope to see you again in the future! More 

Moneta, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our group enjoyed a long weekend stay at the Double Tree by Hilton Williamsburg for a garden club convention. The rooms were very nice and clean. The food at all of the meetings was very good and fresh, and the restaurant was enjoyable. On mornings we needed to be at meetings early we ordered room service for breakfast, which was... More 

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear lebosiger, Thank you so much for taking the time out to write a review about your stay here with us at the DoubleTree in Williamsburg. I am so happy to hear that you enjoyed your stay with us and that you enjoyed the Garden Club convention! I am glad you enjoyed your room and the food service! We hope... More 

Wilson, North Carolina, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Mini Size toilets. Conference room too cold. Bring a sweater or jacket. Seniors be careful while taking a shower or bath. No hand rails to hold onto. Close to shopping and eating places a definite plus. Pancake restaurants on every corner. I spoke to one of the desk representatives about the location of a flea market. He was very pleasant... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Dierdra C, Thank you for taking the time out to write a review about your stay here with us at the DoubleTree in Williamsburg. I am sorry to hear that you weren't impressed with the toilets and that there were temperature issues in the Conference Center. The staff is working hard to fix these issues as the temperature outside... More 

Goldsboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at the Williamsburg DoubleTree. The staff provided excellent service. The rooms were comfortable. I am someone who typically does not sleep well in hotels, but the beds slept very well. The restaurant is pricey, and the food is mediocre. Other than that everything was great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Damesha S, Thank you so much for taking the time out to write a review about your stay here at the DoubleTree in Williamsburg. We appreciate the 5 stars! We are happy to hear that the staff enhanced your experience and that you slept well in your bed! We hope to see you again in the future and hopefully... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for the Miss American Coed pageant and overall, I'm pleased with the friendly staff and spacious/ comfortable rooms. When I lost my debit card, the staff was most helpful in helping me find it. Unfortunately, because of the way the chairs and steps were randomly arranged, my mom ended up falling off a step and hurting... More 

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Thereshetravels, Thank you for taking the time out to write a review about your stay here with us at the DoubleTree in Williamsburg. I am happy to hear that the staff was ready and willing to help you out when you lost your debit card! I am so sorry that your mom fell and hurt her back during the... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I had 2 queen beds, The first bed I laid in for about an hour and started to feel something biting me on my right arm and elbow. I got out of the bed and got into the other bed. When I checked out I told the guy that was checking me out that they needed to check the first... More 

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear rjack2015, Thank you for taking the time out to write a review about your stay with us here at the DoubleTree in Williamsburg. I am so sorry to hear you were bitten by a bug when lying in your bed. I am also sorry to hear about the hot water issue and the stain on the shower curtain. We... More 

Binghamton NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful room with extremely comfortable bed. Had an issue with the neighboring room coming in late drunk and partying like they thought it was an Econo Lodge. Called the front desk who promptly sent security to warn them. All quieted down after that.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samantha S, Guest Satisfaction Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Ralph S, Thank you so much for taking the time out to write this review! Thank you for the 5 stars! I am sorry to hear that you had some noise issues, but I am so glad security was able to take care of it for you. We hope to see you back again! More 

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