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Quality Inn & Suites

2.0 of 5
5351 Richmond Rd., Williamsburg, VA 23188
Hotel amenities
Quality Inn & Suites
Ranked #32 of 81 hotels in Williamsburg
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30 reviews from our community

    Trip type
Traveler rating
    12
    11
    5
    0
    2
Date Rating
Downingtown PA
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW

My husband and I stayed at this hotel for our anniversary getaway from May15th to May19th and it is a very nice and clean hotel. All the staff were very nice and very helpful. We stayed in a king room suite and it was very nice and had plenty of room. Bathroom was very clean and a really nice size.... More

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Austin, Texas
1 review
4 of 5 stars Reviewed May 18, 2013 NEW

I checked in with my family earlier than my arrival time. My room was ready and the man at the front desk was able to check me in immediately because my room was ready. I was very pleased because I thought he might tell me to come back. We had a great night sleep. The mattresses were excellent. The next... More

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Richmond, Virginia
1 review
5 of 5 stars Reviewed May 18, 2013 NEW

I had a wonderful experience. the breakfast was great. The front desk staff especially Georgia treated me with respect and handled my room request change very quickly. I required a first floor room and she very nicely made the change.

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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 17, 2013 via mobile

Wow where do I begin. So my wife and I checked in around 1000 @ night. As soon as we walk in I got to the bathroom and see two roach antennas poking out of the hole at the too of the sink that prevents it from overflowing. Also there is a nice non head hair sitting in the sink.Once... More

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Roanoke, Virginia, United States
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2013

This hotel was a good value for the money. The room was clean and neat. It appears as if it was recently painted as the doors stuck to the jambs. Need a little force to open and close. The sliding door to the balcony needed its rollers replaced. I was surprised to see all the rooms open to the outside... More

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See 5 more reviews by George G for Williamsburg
wappingers falls
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 11, 2013 via mobile

Me and the wife have been to Willamsburg a number of times but this was the first time we stayed at this Quality Inn. Overall the place was clean however the breakfast was a little blaw. I would stay again and hopefully breakfast they might have waffles rather then dry pancakes.

Was this review helpful? Yes 1
barnegat nj
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 30, 2013

We stayed here just for one night (room 113) upon a late arrival in Williamsburg. PROS Check in was easy and the beds were excellent, with a heavenly mattress, downy comforter and tons of fluffy pillows. The breakfast was also very decent. Yummy eggs, sausage links and coffee. Would skip the pancakes next time. I also saw bread for toasting,... More

Was this review helpful? Yes 2
Mario M, Director of Operations at Quality Inn & Suites, responded to this review
May 6, 2013

Hello 48laurel07023, Thank you for your review. I am happy you enjoyed the comfort of our beds and the breakfast. Upon reading your review , I was concerned with the musty smell in your room. I went myself to the room and realized it did have a musty smell. I am please to inform you that I have cleaned the... More

New Bern NC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2013

Hotel looked nice, was fairly clean, but lacked in a few fundamental areas. Wifi was unavailable in our room (#140), which was a huge turnoff for us. The room safe was inoperable; a friend of mine had his iPad stolen a few months ago out of a hotel by cleaning staff and as such having a safe that didn't work... More

Was this review helpful? Yes 1
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review
May 6, 2013

Dear Levi S, Thank you for taking time out of your precious day to review our hotel. We were pleased you liked the look of the hotel and the condition was clean. I am concerned about the amenities that were inoperable. I did inspect your room and indeed found the safe was not working. We apologize for the aggravation this... More

Boydton, Virginia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2013

(Three night stay.) We always travel with our dogs and we were very welcome here. Thank you, Quality Inn, for being pet-friendly. There is sufficient area around the hotel for "walks". Even though our room was a pet room, you wouldn't have known it. There was no dog hair or any other indication pets had been in the room. Our... More

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Georgia S, Director of Operations at Quality Inn & Suites, responded to this review
May 6, 2013

Dear Myra M, Thank you so much for your review. We are so happy you and your pet enjoyed our hotel. We are always improving our hotel and happy you noticed our improvements. We have many improvements on our list and we hope you come again soon to enjoy them. Your review was shared with the staff and they always... More

Atlantic City, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2013

We stayed there for one night only and we were very pleased with the room and service. The room we stayed in was very clean. I will definitely recommend this hotel. They also have complimentary breakfast which is perfect!

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Georgia S, Director of Operations at Quality Inn & Suites, responded to this review
May 6, 2013

Dear Babylove 164, Thank you for taking time out of your precious day to review our hotel. We are so happy you enjoyed your room and our complimentary breakfast. As a new management team we are making many wonderful changes to our hotel. We hope you and your family come and visit soon so we can show off our changes.... More

 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Clarion Inn And Suites
Clarion Hotel
Clarion Hotel Williamsburg
Clarion Williamsburg
Address: 5351 Richmond Rd., Williamsburg, VA 23188
Region: United States > Virginia > Williamsburg
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotels in Williamsburg
#12 Business Hotels in Williamsburg
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 
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