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Quality Inn & Suites

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5351 Richmond Rd., Williamsburg, VA 23188
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1 room 1 guest
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61 Reviews from our TripAdvisor Community

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Traveler rating
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    19
    11
    7
    7
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26
17
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baldwin, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We checked in on a Thursday and were to stay until Sunday. The room smelled of smoke, even though we had asked for a nonsmoking room. The bed was not made, all of the bedding was piled on the couch. There were no towels in the bathroom and no soap. There was a used bar of soap in the shower... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed with our kids, ages 9 and 12, for one night after a long day at Busch Gardens. Room was clean, beds were comfortable, and breakfast in the morning was free, hot, and filling. Check in and check out were smooth. Special thanks to the gentleman who was working in the breakfast room. (Without him, I would have left... More 

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Williamsburg, Virginia
1 review
2 of 5 stars Reviewed 4 weeks ago

The room was clean, and the hotel was in a convenient location, but that's all the positive attributes of it. After being in our room for a few minutes, we noticed the tv had a very blurry picture. Come to find out, the cable was broken and disconnected from the wall. The front of one of the dresser drawers fell... More 

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Travelers are raving about these Williamsburg hotels

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great rates and service make it a great value. Worth it as we like to say! The staff, breakfast and service were excellent on our brief stay and visit to the College of William & Mary. We received a great deal from Priceline.com. The room was clean and neat. You can tell that the staff really cares about your experience.... More 

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La Prairie, Canada
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 29, 2015

We spend one short night. Room was clean and they accomodate us with a rooler bed. However, our bathroom did not have any cabinet or chair (just a sink). The old GE airconditionning was very noisy. We had a very good (and free) hot breakfast. The price was very affordable.

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Pleasant Valley, New York
1 review
1 of 5 stars Reviewed July 9, 2015

Hotels-Rates.com is at least partially responsible for the mess we were forced to endure. I informed the booking agent that we would have our dog with us and asked that the quoted room rate include any and ALL charges, including those for the dog. I was told by the agent at least two times (probably three) that the rate included... More 

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Madison Heights, Virginia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 27, 2015

The staff was very friendly and helpful. Our room was clean and well stocked with necessities. We were watching TV when we heard a child running or jumping over us. We didn't pay a lot of attention to it but the next mourning when we heard what sounded like an electric razor next door we knew how thin the walls... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

Nice staff, good location near everything. Pool area was clean. Great stay for the affordable price. Next to railroad tracks but not visible and it didnt run at night. We slept great and would stay there again.

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Red Bank, New Jersey
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 17, 2015

The room was good sized, everything seemed clean, the service was good, breakfast was ample, but it all felt a little grimy. We paid $104 a night on a weekend in June. I think that was slightly over-priced.

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Norfolk, Virginia
1 review
5 of 5 stars Reviewed June 6, 2015

I visit Williamsburg from time to time and this has become my favorite place to stay! Rooms are clean and bright, food is amazing and the staff are friendly and helpful. Stay here and it will become your favorite as well.

Was this review helpful? Yes
Georgia S, Director of Operations at Quality Inn & Suites, responded to this review

Dear JoAnn P, Thank you so much for your amazing review. I'm very happy that you found us on one of your trips to Williamsburg and we've become your favorite place to stay! I will be sure to pass your comments along to our staff. This will surely make their day! Again, thank you for your kind words and being... More 

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