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Holiday Inn Patriot

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3032 Richmond Road, Route 60, Williamsburg, VA 23185
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Holiday Inn Patriot
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Holiday Inn Patriot
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318 reviews from our community

Traveler rating
    120
    48
    48
    60
    42
See reviews for
113
49
19
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • All months
    (318)
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    (93)
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    (117)
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    (58)
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    (50)
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Contributor
18 reviews 18 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 1 week ago

this is probably the worst Holidayy inn we have been in years. Nice hospitable people who try hard to be accommodating but the cumulation of years of neglect and lack of attention made for a very disappointing stay. . A few of the poor quality issues included virtual no hot water in shower by 8 AM: dirty hallways and common... More 

Was this review helpful? Yes 1
KenFOM, Manager at Holiday Inn Patriot, responded to this review

Dear njr423; I wanted to first thank you for your patronage of our hotel for this Dog show conference. I am deeply sorry for all the deficiencies you have found during your stay with us, and wanted to share with you that during this event it is extremely overwhelming to maintain the hotel without disturbing the ongoing events with the... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I were recently guests of the Holiday Inn Patriot Hotel in Williamsburg to attend the 19th Annual Williamsburg Film Festival, and I am very happy to give the hotel and staff a 4.5 rating. The only reason I did not give a 5 was due to the lack of a continental breakfast. Truly I did not need... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My family was up there at the end of the month. We had 5 rooms total. And I give kudos to the staff. Everyone was helpful. Mario was so nice he cleaned the snow off our vehicles it was like we had our very own door greeter. The night shift auditor Chelsea Sims was extremely helpful at 130 in the... More 

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Martinsburg, West Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in april 2014 and we stayed again last week at this hotel,staff is very friendly and room are newley renovated and smell fresh.breakfast was great.we recived batter service each time we are their.we will always stay at this hotel from now on.Thank you hotel staff for our memorable stay.and thanks for being their for US!!!!!!!!

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South Riding, Virginia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I spent one (1) night and was very pleased with the room. The room was clean, spacious and comfortable. The bathroom was clean as well, no mold around the tub. I liked having a microwave and mini-fridge in the room even tho I didn't need to use either. I did not eat in the restaurant.

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Winchester, Virginia
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was older and not in the best of shape. As soon as you entered the lobby, you could smell smoke. This hotel still had smoking rooms available. Room was ok, not the worse I've stayed in. The breakfast buffet was not very appealing. Would not stay at this hotel again. Staff however was very friendly.

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IHGCare, Guest Relations Manager at Holiday Inn Patriot, responded to this review

Dear Patricia M, We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you found our staff friendly. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are truly sorry for the conditions you... More 

Charlottesville, Virginia
1 review
4 of 5 stars Reviewed February 13, 2015

I recently stayed at this hotel after a long day of shopping at the outlets, I got a great price and my daughter absolutely loved the indoor pool! The young girl who checked us in was very helpful with finding a good restaurant to go to for dinner (seafare about 2 miles down the road) Breakfast the next day was... More 

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Ashburn, Virginia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 12, 2015

While it is an obviously aging hotel, the Holiday Inn Patriot provides comfortable rooms and lots of function space. Each room has a mini-fridge and microwave, along with flat screen TV. The rooms are clean and the staff helpful. The hotel has an indoor pool and hot tub, which is nice in the winter. The restaurant and lounge leave something... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Patriot, responded to this review

Dear David S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room amenities, cleanliness and our staff. However, we’re sorry we fell below your expectation regarding the restaurant service and menu selection. We will look into this concern. I assure... More 

Concord, North Carolina
1 review
5 of 5 stars Reviewed December 2, 2014

Had a scrapbook event here in October. Staff was wonderful and the hotel rooms were remodeled and nice. Don't believe the bad reviews. This is a nice hotel in a great location close to resturants and shopping! We will be back next fall!!

Was this review helpful? Yes
Jessica E, Front Office Manager at Holiday Inn Patriot, responded to this review

Dear renreddeb, Thank you so much for your stay with us during your October scrapbooking event and for the positive review of our hotel. Your group is always a pleasure to have and we look forward to your next visit! Sincerely, Holiday Inn Patriot- Williamsburg More 

Northern VA, USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 25, 2014

Was in town for a soccer tournament with family last WE. Had 2 rooms for 6 + small dog. Sure, the hotel could use a few upgrades, sure the hallways did have a moldy scent, but nothing to the extend of what I read on some reviews. Room was OK, bathroom was OK (good water pressure) and overall was an... More 

Was this review helpful? Yes
Jessica E, Front Office Manager at Holiday Inn Patriot, responded to this review

Dear flaburthe, Thank you for your recent stay with us during your soccer tournament! We really enjoyed hosting your group and we are pleased to hear that our location and amenities were pleasing to your family. We hope to see you again soon! Sincerely, Holiday Inn Patriot- Williamsburg More 

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