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Holiday Inn Patriot

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3032 Richmond Road, Route 60, Williamsburg, VA 23185
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1 room 1 adult
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Holiday Inn Patriot
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374 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

For 30 years I have been in Williamsburg once or twice a month on business. I quit staying at the Patriot years ago because it became rundown. I decided after 10 years to try it again. I really didn't see any upgrades, still rundown. After driving 400 miles, I went to the bar/restaurant for dinner. Only the bartender was there,... More 

Helpful?
Thank Larry K
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear Larry, Thank you for your genuine feedback, expressing your unsatisfactory experience here recently. We appreciate your commentary because it helps us improve our operations for future guests. We apologize profusely for the experience you had while staying in Williamsburg at our hotel, and value your patronage. Should you wish to give our property one last chance, please contact me... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 4, 2015 via mobile

The staff was wonderful excellent customer service . The room was very nice the beds were so comfortable . They have a washer and dryer available , and room service as well for breakfast if you choose to eat there , the entree prices were very economical . Very clean rooms . We enjoyed our stay and will continue to... More 

Helpful?
Thank christene h
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear Christene H, Thank you very much for taking the time to submit an online review based on your recent experience at our hotel! We truly value your patronage, as well as your feedback, and look forward to hosting your future stays in the area! Happy Holidays! Regards, Rebecca Waller More 

Level Contributor
3 reviews
3 of 5 stars Reviewed November 15, 2015

I stayed at the hotel for one night, as it hosted the 2-day conference I attended. The staff were very friendly and helpful. Mario, for example, made my day with his cheery, helpful attitude, and even took the initiative to ensure my colleague's young son got served dinner early when he was hungry/cranky. The food server staff was very friendly.... More 

Helpful?
Thank Lorien M
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear Lorien M, Thank you for taking the time to submit feedback in reference to your most recent stay at our hotel. We appreciate your patronage and will use your feedback to improve our operations, so that our future guests will not be affected by the same challenges. We hope you will stay with us again upon your return to... More 

Clarence, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 26, 2015

The place was dirty. The smell in the room was terrible. In fact, when I got back home I could not get the smell out of my CPAP unit. One of the wall outlets was so badly burned it could not be used and the other outlets were so loose my phone charger would not stay plugged in. The cigarette... More 

Helpful?
Thank Chet K
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear Chet K, We are very sorry to hear of such an unpleasant experience. We will use your comments moving forward to ensure we improve our operations for the sake of our future guests. We appreciate you taking the time to submit feedback in reference to your recent stay, and we appreciate your patronage. Should you decide to return to... More 

Norfolk, VA
Level Contributor
176 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed October 24, 2015

This place is old and not worth the money the rug was not clean and mold in the bath room also mold in the out door pool and ladders almost broken loose that help you get in and out, also the staff was not very helpful. We are Platinum Elite members of IHG Rewards and was not treated very well.

Helpful?
Thank WVUFanNorfolk
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear WVUFanNorfolk, Thank you for taking the time to submit feedback in reference to your recent stay at our hotel. We are very sorry to hear of the shortcomings you experienced throughout your stay, and hope that you will consider giving our hotel another opportunity to host your Williamsburg accommodations in the future and make this right. We appreciate your... More 

Travelers Rest, South Carolina
1 review
4 of 5 stars Reviewed October 21, 2015

We went as a group to this hotel. The staff was very helpful The restaurant stayed opened for us, as we arrived late. Mario was very nice, and helpful with us. He helped us with our needs to leave on bus. He was even kind enough to offer to come back after work and take us to see a ballgame... More 

Helpful?
Thank janice b
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear janice b, Thank you for taking the time and making the effort to provide your fellow travelers with feedback regarding your recent stay at our hotel. We appreciate your feedback and patronage, and we are thrilled to hear that Mario enhanced your stay with his above and beyond service! We will be sure to recognize him for his efforts,... More 

Ashburn, Virginia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 18, 2015

Planned a trip to historic Williamsburg for a long weekend. We booked a room at one Holiday Inn but they didn't take pets. We ended up at the Holiday Inn Patriot. Though this place is dated, it is very clean and has an excellent work out room and indoor pool. The best part of the stay was the breakfast buffet.... More 

Helpful?
Thank WJDougherty
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear WJDougherty, Thank you so much for taking the time to submit a review on behalf of your most recent stay in Williamsburg! We are thrilled to hear that our pet friendly accommodations were suitable for you and your furry friend, and we look forward to hosting your future stays in the Williamsburg area! Regards, Rebecca Waller More 

Buffalo, New York
2 reviews
5 of 5 stars Reviewed October 15, 2015

From the front desk to every employee you meet you can tell they really love working at this property. Exceptional service, great clean rooms and the breakfast was fanominal. excellent. This property is conveniently located to everything one comes to williamsburg to see and do and there is plenty of parking also.

Helpful?
Thank Kevin L
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear Kevin, Thank you so much for taking the time to submit feedback in reference to your recent stay at our hotel. We truly enjoyed hosting you and your guests, and we really do LOVE our job and our management team! I am very glad to see that our wonderful management has been effective at delivering employment that excites our... More 

Alexandria, Virginia
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 12, 2015

Kudos to Melissa. She was able to check us in early so we could change for the wedding and also let us use her computer to take care of something online that came up while we were driving down. As the computers in the business center were down. Hotel is just north of the colonial area, and there are tons... More 

Helpful?
Thank Joeito
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear Joeito, Thank you so much for taking the time to submit a review on behalf of your recent stay at our hotel! We appreciate your patronage, and we are very happy to hear that Melissa enhanced your stay by providing the excellent service that we pride ourselves on delivering consistently! We look forward to hosting your future stays in... More 

Buffalo, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

Was on a bus tour from Buffalo, NY for the Columbus Day weekend. Staff was very friendly and accommodating. Nice assortment of breakfast foods. Beds very comfortable. Indoor and outdoor pools. Very convenient to all the places that were on our schedule to be visited.

Helpful?
Thank peachy0154
Rebecca W, General Manager at Holiday Inn Patriot, responded to this review

Dear peachy0154, Thank you for taking the time to submit a review on behalf of your recent stay at our hotel. It was a pleasure to host your group, and we look forward to hosting your group in the future visits to come! Regards, Rebecca Waller More 

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