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Holiday Inn Patriot

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3032 Richmond Road, Route 60, Williamsburg, VA 23185
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Holiday Inn Patriot
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347 Reviews from our TripAdvisor Community

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Traveler rating
    128
    54
    54
    65
    46
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128
53
19
84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (347)
  • Mar-May only
    (110)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (50)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stay FAR away from this hotel. The customer service was absolutely horrendous. When my family and I went to check in the hotel had no power (this was not at all the issue, and of course, these things cannot be avoided). We were told we would get a phone call if and when the power went back on. Travelling with... More 

Was this review helpful? Yes
Jacksonville, North Carolina
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

I was at this hotel for two nights this past weekend and I was very disappointed. I try not judge places until I actually visit the area. When we drove up I had no issues with the layout or exterior of the building. Though as soon as you walk in you can smell a certain scent and slight cigarettes. That... More 

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Lafayette, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Just came here for one night and I have to say I expected better. The door knob is falling off the bathroom door. The hallway carpet is awful, and our room did not smell the greatest. Glad we're only here for one night. The air conditioning is noisy and the room is warm even though we have the temperature set... More 

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Chattanooga, Tennessee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel was extremely helpful and went out of their way to insure that we had a good stay. The hotel's location is convenient to many attractions and restaurants including Food for Thought. The internet was fast, the beds were very comfortable and the TV was a flat screen. The only negative was that the air conditioner... More 

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Danville, Virginia
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night here. The entry was nice and cold. We checked in quickly. The staff was efficient and polite. We went to the room and noticed the halls were not as cold as the entry. The elevators are warm to hot. The room was decent. The wallpaper is peeling in areas. i do appreciate the three way bulbs... More 

Was this review helpful? Yes
KenFOM, Manager at Holiday Inn Patriot, responded to this review

Dear WalterCath; Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night with my husband and dog. Before I made a reservation, I read terrible reviews about this place. So my expectations was so low. But It seems ok place and not bad at all. The room needs some renovations but it's clean overall.

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KenFOM, Manager at Holiday Inn Patriot, responded to this review

Dear Gahyun; Thank you for your feedback regarding your recent stay at our hotel. I am glad to hear that you found our hotel clean and comfortable for your stay. I wanted to share with you that we are in the process of updating our hotel guest rooms, and look forward to host you at our Inn, in the near... More 

Maryville, Illinois
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this room while we were driving down the east coast and didn't get in until midnight. We didn't know a storm had knocked out their power for about 5 hours so they didn't know if they had any rooms available. There was some confusion when we called the hotel directly to confirm our room, because they didn't explain... More 

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KenFOM, Manager at Holiday Inn Patriot, responded to this review

Dear Jayne; I would like to thank you for your feedback regarding your recent stay and experience with us. I am glad to hear that you had a good stay with us, and hope to see you again at our inn, witnessing our progress with our nearing renovations. Thank you More 

Upper Sandusky, Ohio
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I usually always trust holiday inns, but not this one. Small rooms, didn't even fit the roll away we asked for, king beds a plus, but all bedding was stained, big time. Needs major updating and all new bedding, with some new maids that know how to clean. Hair all over the bathroom when we arrived also, luckily we were... More 

Was this review helpful? Yes
KenFOM, Manager at Holiday Inn Patriot, responded to this review

Dear Corky32; We truly appreciate your feedback regarding your stay with us. I would like to deeply apologize for your recent experience with us, It not our norm. We pride ourselves with fresh new linen in all our rooms, and a great room inspection process, as we promise to all our guests. It seems that we have failed in your... More 

Chapel Hill, North Carolina, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Terrible experience. We had a reservation but when we got to the hotel at 4pm our room had not been cleaned yet. Took until 6pm before we could go up. The room smelled. The wifi was unusable. Usually it was unresponsive and when it worked it was extremely slow. The TV only got several analog channels. None of the 50+... More 

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KenFOM, Manager at Holiday Inn Patriot, responded to this review

Dear Dan; We deeply appreciate your feedback regarding your recent experience with us. Unfortunately at times of strong storms some of hotel services can be temporarily disturb, particularly the ones related to electric disturbances /short outages in the area. I thank you for choosing to stay with us, and hope to see you in the future. More 

Lawrenceville, Georgia
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Granted it needs a little updating but the friendliness of the staff covered that for me. The rooms were clean and large. Mario helped me find ice and brought us a cart. He then packed the cart, took it out to car and loaded the car for us.

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