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Fairfield Inn & Suites Williamsburg

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1402 Richmond Rd., Williamsburg, VA 23185
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Fairfield Inn & Suites Williamsburg
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Fairfield Inn & Suites Williamsburg
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50 Reviews from our TripAdvisor Community

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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (14)
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Clarence, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

First of all, I have to say that this hotel is not what you would expect out of a Marriott property. It seemed mediocre at best. Upon check-in, we noticed we were given the wrong room. We went back to the front desk to change rooms for the proper number of beds, and we were met with hesitation. Ultimately, the... More 

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New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I are Marriott members and have stayed at Marriott's up and down the East Coast as well as in Curaçao. We always feel that you can't go wrong at a Marriott. We have never been disappointed until our recent stay at a Fairfield Inn and Suites in Williamsburg, VA. Upon check in the hotel appeared to be... More 

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Woodbridge, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Fairfield Inn and Suites in Williamsburg, Virginia and had a fabulous time. Mr. Khalid was very helpful and knowledgeable about his job. For example, I arrived much later than expected, but Mr. Khalid was very professional and made me feel at ease. The hotel room was clean and very reasonably priced. I would recommend the Fairfield... More 

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Bechtelsville, Pennsylvania, United States
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The best thing we can say about this hotel is that at least it is close to Colonial Williamsburg. Other than that there is not much good to talk about. The room (336) seemed very small with a odor of moth balls. One of the elevators had a foul aroma as well. Thank goodness the AC in the rooms worked... More 

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for letting me know about your resent visit. I apologize that I was unable to exceed your expecations. I strive to provide my guest with the best service available. I have shared your comments with the appropriate staff so we can ensure this does not happen again in the future. More 

Janesville, Wisconsin
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place with adequate rooms. We were there to visit Colonial Williamsburg as a family and needed a place for just one night. This was perfect. We got in the night before. The room was ready to go. We woke up to a perfect breakfast and were at Colonial Williamsburg in less than 10 minutes. The staff was polite and... More 

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for staying with us at the Fairfield Inn & Suites Williamsburg. I am glad you found us to be the perfect fit for your quick visit to Williamsburg. I look forward to being able to host you and your family during your next visit to Williamsburg. More 

Wisconsin
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was o.k. but over priced. Service was terrible. We checked in and prepared to go out to eat at the fantastic French restaurant just down the road. I set up the ironing board and found out the iron didn't work. I went to the lobby, turned in the iron and asked for a replacement. I explained we were... More 

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for letting me know about your visit. I am so sorry that we where unable to meet your expactions. We strive to provide our guest with great customer servie and seems we have failed to meet those goals. I have spoken with my staff about the importance of making sure we take care of our guest. Again, thank... More 

Williamsburg, Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was a disappointment, whilst not at the top end of the range price wise it was by no means cheap. I must start by saying that all but one member of staff at the location were fantastic, very pleasant & accomodating. My gripes are as follows we stayed at the hotel for in effect three days and two... More 

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for letting me know about your recent visit. I apologize for that I was unable to meet your expectations. I have shared your comments with the leadership team so that we may improve our guest stays. More 

MD
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Property: West of Williamsburg(probably closer to the Pottery Factory). On Rt 60/Bypas Rd, plenty of food/lodging choices. Great common areas which one would expect form any Marriott brand property. Furnishings nice, must b e a newer property. Room: Had a 2 dbles for 4 of us. Ugh. For 1 nite though, we suffered. Not sure if they had 2 queens... More 

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for visiting with us durning your recent trip. I appreciate you letting me know about your stay. More 

Falmouth, Massachusetts
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I will start this review by saying this hotel was not what I expected. It was bigger than most Fairfield's that I have stayed in. You could tell that it must have been another hotel prior. We arrived in the evening. Parking was difficult to find. we ended up parking in a lot near the hotel, which made me nervous... More 

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Tank you for letting me know about your resent visit. I strive to provide great cusotmer service and I am disappointed that I was unable to meet your expecations. I have share your comments with the staff so that we can work to make our guest visit a great experiencde. Again, Thank you More 

Westerville, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed is the Fairfield Inn and Suites on Richmond Rd. in Williamsburg last June for a sports tournament. Location is great so I made reservations for my daughter and husband again this year. Last year I overheard a large party at breakfast discussing how they had items stolen from their room and the hotel tried to tell them that... More 

Was this review helpful? Yes 1
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

I apologize for the items that you are missing. I and the hotel team do take the safety and security of our guest as a number one priority. The hotel does not have in room safes, however, we do offer saftey deposit boxes at the front desk for our guest to utilize to secure valuables. We do activly investigate every... More 

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