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Fairfield Inn & Suites Williamsburg

2.5 of 5
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1402 Richmond Rd., Williamsburg, VA 23185
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Fairfield Inn & Suites Williamsburg
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Ranked #47 of 79 Hotels in Williamsburg
A recent review
3 of 5 stars reviewed 6 days ago
Alyson C Greeneville, Tennessee
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11 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greeneville, Tennessee
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Clean accommodations. No frills, but pleasant. Very friendly front desk clerk - helpful and gracious to guests - definitely the best aspect of my stays here. I've stayed at several Williamsburg hotels for business and have found this one to be most consistent in its cleanliness.

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for visiting with us. I appreciate your feedback and will share with my staff. I look forward to your next visit. More 

Alexandria, Virginia
1 review
3 of 5 stars Reviewed 3 weeks ago

I am very disappointed in the service at this hotel. My daughter accidentally left her high school swim team sweat shirt behind. Despite repeated calls, I have never received a return call about weather it was located or how to get it back. Very disappointing.

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for letting me know about your concerns of a lost and found item at the Fairfield Inn & Suites. I apologize that you have not received a return call. If you would please contact me directly, I will researach. I can be reached at cpatton@ltdhospitality.com or 757-645-3600. Thank you More 

America
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed a recent stay at Williamsburg during a business trip to the College of William and Mary. Very convenient to the College, the Restored Area, and the extensive shopping and restaurant scene along Richmond Road. A very large facility (looks like two hotels have been joined). Lobby is nicely decorated and inviting. Breakfast area is one of the biggest I've... More 

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites Williamsburg during your recent visit to the College of William and Mary. I am glad you enjoyed your stay. I hope to see you again during your visit to Williamsburg. Thank you More 

Lynchburg, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Vary nice hotel modern and up to date,clean room,new linens.The front desk goes out of their way to help in any way they can.The self-serve breakfast was ok with a fair selection of food and beverage items.The hotel location is great for many points of intrest.

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

I am glad you enjoyed your stay with us at the Fairfield Inn & Suites Williamsburg. I am glad you found the hotel convienient to all area attractions. I look forward to your next visit to Williamsburg. More 

East Coast Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at this recently renovated hotel. It snowed 8" the first night and most of Williamsburg did not open the following day. Cathy Patton , the general manager, went out of her way to make us feel comfortable that day. She brought in food so we could make sandwiches for our lunch and not have to go... More 

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

It was a pleasure getting to speak with you during your visit to Williamsburg, VA. I am glad the Fairfield Inn & Suites Staff exceeded your expections. It was a snowy visit, but fun I hope. I look forward to seeing you the next time you are in Williamsburg. Thank you More 

Wilmington, Delaware
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 17, 2015

My husband and I stayed at this hotel for Valentine's Day/President's Day weekend. Since we have Gold Elite status with Marriott, I've stayed at many Fairfield Inns over the past few years and have a certain expectation from them - nice rooms, adequate self-serve breakfast, excellent customer service. While the room was as expected from a Marriott product, the service... More 

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

I would like to apologize for the experience you had over the weekend at the Fairfield Inn & Suites. This is not the service that I expect my guest to received. I have shared your comments with the leadership staff of the hotel so that we could put a plan in place to ensure this does not happen in the... More 

Marlton, New Jersey
Top Contributor
71 reviews 71 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 8, 2015

I stayed at the Fairfied Marriott and have to say I am delighted at their transition. I don t know the last time this hotel was remodeled but it was nice. The exterior is all brick. They were probably made to do so by code. It makes a huge difference to have such a beautiful bldg. Lobby was great. Broken... More 

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Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for staying with us at the Fairfield Inn & Suites Williamsburg. I am glad you had the experience you expect when staying at the Fairfield Inn & Suites. I have shared your comments with the staff. I look forward to seeing you the next time you are in Williamsburg. More 

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 13, 2015

My family and I stayed here for two nights while we were in Williamsburg. The location was great as it was near several restaurant options as well as quite close to the attractions. The hotel was recently renovated and the rooms were quite nice. The lobby was on its way to being nice as well. The hotel's free breakfast hit... More 

Was this review helpful? Yes 2
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for visiting with us at the Fairfield Inn & Suites Williamsburg. I am pleased you enjoyed your stay with us for we strive to give all of our guest great customer service and a great product. I look forward to your next visit to Williamsburg. More 

Silver Spring, Maryland
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 4, 2015

My family and I stayed at this hotel for only one night. It is conveniently located close to restaurants and shopping. We were able to check-in early and obtain a room right away instead of coming back later. Our room was adequate on the third floor (highest floor) near the end of the corridor so we did not hear other... More 

Was this review helpful? Yes 1
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for staying with us at the Fairfield Inn and Suites. I know how nice it is to get into your room when you arrive to the area earlier, it helps the remainder of the day go smooth. I am glad we were able to accommodate. I would like to apologize for the noisy heater and the bathroom. If... More 

Monroe, Wisconsin
Top Contributor
59 reviews 59 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 3, 2015

The staff were very friendly. The check in went smoothly and the cost of the hotel was reasonable for the city. The breakfast has everything you could possibly want. The rooms are large and the beds were very comfortable.

Was this review helpful? Yes
Catherine P, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review

Thank you for visiting with us at the Fairfield Inn & Suites. I am glad we met all of your expectations. I look forward to seeing you on you next visit to Williamsburg, VA More 

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