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Comfort Inn Williamsburg Gateway

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331 Bypass Road, Williamsburg, VA 23185 (Formerly Days Inn Historic Area)
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Comfort Inn Williamsburg Gateway
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Comfort Inn Williamsburg Gateway
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600 Reviews from our TripAdvisor Community

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Traveler rating
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    192
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Ellicott City, Maryland, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Front desk staff especially Ron and Kelly were extremely kind and helpful! Hotel was clean, well landscaped and family friendly. Free breakfast was good. Close to everything and they have a pool. The upper floor was quiet and I was impressed with cleanliness of the rooms- I am very picky. Pool could have been cleaner, but we did arrive during... More 

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virginia
4 of 5 stars Reviewed 6 days ago NEW

room and hotel were very clean, staff polite. Only complaint/suggestion is the need for more lounge chairs around the pool. There were only 4! Would have gone to pool more often if we could have lounged there. Pool very clean as well.

Was this review helpful? Yes
Stewartstown, Pennsylvania, United States
4 of 5 stars Reviewed 1 week ago

We just left after 4 day stay. Very nice hotel and our room was clean and comfortable. The housekeeping staff were very nice and went out of their way to bring us things we needed. I was surprised how quiet things were in our room. We were on the 2nd floor facing the back. We would stay here again. My... More 

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Park Ridge
Level Contributor
100 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 1 week ago

Just about what I would expect from a Comfort Inn. Other reviewers speak of the amazing staff who go the extra mile but we didn't experience it. The front desk staff was cordial but not particularly welcoming and seemed indifferent when we had to ask for help getting our keys reprogrammed. Not rude, just indifferent. Breakfast selection was decent but,... More 

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Level Contributor
10 reviews
3 of 5 stars Reviewed 1 week ago

I booked this hotel based on the "Great" reviews, however my experience at this hotel was far from it. This review is based on room 134. First, I called in advance and spoke with kelly to have my room set up with balloons for our wedding anniversary when we checked into our room there were no balloons in the room.... More 

Was this review helpful? Yes 1
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear lmg825, Thank you for taking time out to share your experience. I'm sorry to hear of the issues you experienced during your stay. We take pride in going the extra mile to make a normal stay a memorable experience and we are sorry we fell short. I will be discussing your concerns with our housekeeping team to assure the... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

One of the better choice properties we have stayed in. Some of the others need to learn from this one! The breakfast was good even though there was a lot of people going through. The staff was friendly and helpful. Thanks! !

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David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear TripAdvisor Member, Thank you for taking time out to let us know about your recent stay. We are pleased to hear that you found our hotel to be clean and comfortable. Our breakfast does get crowded and we typically recommend coming as early as possible as the crowds tend to come just before closing. We appreciate your business and... More 

Waldorf, Maryland
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel and our room was very nice, clean, and modern. The staff was very helpful and provided excellent service. The breakfast provided each morning was great. I would advice anyone to stay in this hotel.

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David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear Mary D, Thank you for your kind words. We are pleased to hear that you enjoyed your stay with us. We hope that we have become your new home away from home anytime you visit Colonial Williamsburg. Thank you for your business! Yours in Hospitality, David N. Smith More 

Lithia, Florida
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during a road trip. It was actually the best hotel we stayed on our trip. It was recently renovated. We actually saw 3 deer behind the hotel which was very cool. The pool area is very nice although it is right next to road which doesn't give any privacy. It is 5 minutes from colonial Williamsburg and 15... More 

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David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear mulhollen, Thank you for taking time out to let us know about your recent stay. We are pleased to hear that you found our hotel to be a great choice for lodging in Williamsburg. The rear yard of our hotel is a normal feeding spot for deer and they can be seen eating almost on a daily basis. We... More 

Sewell, New Jersey
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed for 5 days. Staff, not friendly. hotel employees ( specially, the front desk) needs a remedial class in welcoming guest. A simple "hello" makes a big difference. 2nd day, found a dirty bath towel nicely stacked under the bathroom sink with the rest of the clean ones. No, the towel is not stained. It is not wash! Noise from... More 

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David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear rogeronimo, Thank you for taking time out to share your experience. Our goal is complete customer satisfaction and we are sorry to hear that we did not meet or exceed your expectations. We will review your concerns with our team to assure our future guests do not have the same experience. Thank you again and we hope to see... More 

Archbald, Pennsylvania
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. Great service. Loved the rooms. Big, clean, great amenities. Super comfortable beds & pillows. Breakfast included bacon! The only thing I would have hoped for was more lounge chairs out by the pool. Would most definitely return!!

Was this review helpful? Yes
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear lrw401, Thank you for your kind words. We are pleased to hear that you found our hotel to be the BEST Comfort Inn ever. We look forward to seeing you again in the near future and appreciate your business. Yours in Hospitality, David N. Smith More 

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