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Comfort Inn Williamsburg Gateway

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331 Bypass Road, Williamsburg, VA 23185 (Formerly Days Inn Historic Area)
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Comfort Inn Williamsburg Gateway
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581 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cherry Hill, New Jersey
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was clean and fairly new. The staff was helpful and friendly and the breakfast was okay. We won't be staying again, however. They put three separate holds on my card totaling twice the cost of the room and there isn't even anything at the hotel I could charge to the room---no restaurant, no bar, no anything. My bill... More 

Was this review helpful? Yes 2
Stephens City, Virginia
Level Contributor
8 reviews
3 of 5 stars Reviewed yesterday NEW

This place was too loud, the room we had was right near a hollow, creaking, wooden staircase. It also had a new bus full of people checking in/out every day, so breakfast was loud and full every day. The house keeping staff missed an old pair of socks from a previous hotel guest, and it took me asking twice before... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

So far so good. My checkin experience was very pleasant! I had the pleasure of being checked in by Kelly! She was helpful and actually reminded me to use my choice privileges, which got me a room upgrade! Our room was clean and nicely set up. I wouldn't mind staying here next time we visit!

Was this review helpful? Yes
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear aa0515, Thank you for taking time out to share your experience. We are glad to hear that Kelly took such great care of you during the check in process. She is an asset to our team. Thank you again for your business and we hope to see you again in the near future! Yours in Hospitality, David N. Smith More 

Wichita, Kansas
Level Contributor
258 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our room was large with a comfortable king size bed. Even with 200 little girls running around it was quiet. The breakfast was a cut above the normal Day/Comfort Inn fare. The front desk staff and others were helpful. The only failure was the extremely bad Wi-Fi. It dropped off about every 30-40 minutes, forcing you to log back in... More 

Was this review helpful? Yes
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear Leon67203, Thank you for taking time out to let us know of your experience. We are pleased to hear that you enjoyed your stay with us. We have expanded our breakfast to include regular and a flavored bagel, scrambled eggs and a meat that changes daily, hard boiled eggs, yogurt and much more! I'm sorry to hear about the... More 

Danville, Virginia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night. When we arrived, we were greeted at the front desk by a polite and efficient employee. She asked our preference for floors, which was nice. The lobby was bright and doubled as the breakfast area. We were told we should park around back and use the back entrance for the elevator. She gave good directions... More 

Was this review helpful? Yes 2
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear WalterCath, Thank you for taking time out to let us know about your recent stay. We are pleased to hear that you enjoyed your stay with us. You provided future travelers with plenty of information about our hotel and we appreciate that. When you do return to the area, please email me at dsmith@hmphotels.com. We love doing extra special... More 

Reno, Nevada
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful place to stay. Eggs bacon waffles for breakfast free with stay. Beds are very comfortable and the staff is very friendly. The place is clean and very well kept. Recommend this place if you are visiting Williamsburg or Yorktown.

Was this review helpful? Yes 1
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear reddogsailor, Thank you for taking time out to share your experience. We just recently added the bacon into our mix of items being served and it has been a hit with our guests. We are pleased to hear that you enjoyed it as well. Thank you in advance for recommending our hotel to other travelers. We appreciate your business... More 

Millsboro, Delaware
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

great surprise. room renovated. nice color schemes. bed great with good pillows. nice window coverings. bathroom nice counter tops. gray's. .check in was very good, friendly representatives, lobby renovated as well. very nice looking . clean and crisp.

Was this review helpful? Yes
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear vlc59, Thank you for your kind words. We are pleased to hear that you enjoyed your stay with us. As of March 20th, we enhanced our bedding and breakfast menu, then became a Comfort Inn. We are delighted that our hotel was a great surprise. We hope we have become your new home away from home. Thank you again... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed a total of 5 nights, check in was terrible, room nice, then the 4th and 5th night in they had very rude loud teenagers stay next door loud late. I called the desk to Ask them to be quiet, and noone did anything so i took care of it myself same issue the next night. Check out worst... More 

Was this review helpful? Yes 5
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear meg_renee_2009, Thank you for taking time out to share your experience. I'm sorry to hear that you received bad customer service. This is not typical of our hotel and I will be looking into this further. Please email me at dsmith@hmphotels.com with more information. We do require security whenever we have a school group and I'm sorry if the... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We spent a very pleasant 6 nights at this hotel. The decor is beautiful and the hotel is clean and well kept. It's located in a great area as getting to the main attractions, restaurants and stores is a breeze. Breakfast was ok. I'm not an egg or pork eater so I was limited on choices. Overall we enjoying this... More 

Was this review helpful? Yes
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear nparker73, Thank you for sharing your experience with us. We are delighted to hear that you liked our fresh new decor and that you enjoyed your stay with us. I'm sorry to hear that you were limited on selections at our breakfast since you don't eat eggs or pork. If you do visit the area again, please email me... More 

Townsend, Delaware, United States
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently renovated hotel. The beds were very comfortable. Great linens. Nice selection of pillows on the bed. Hard and soft pillows are provided without the need to ask. The décor is not quite my taste, but it is still nice. I love the tile floors though. The room had a mini fridge and a microwave. Nice to have it, even... More 

Was this review helpful? Yes 2
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this review

Dear Jodi W, Thank you for taking time out to let us know about your recent stay. We are pleased to hear that you enjoyed your stay with us and that you found our bedding to your satisfaction. We hope that you will keep us in mind anytime you visit Historic Williamsburg. Thank you for your business! Yours in Hospitality,... More 

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