On short notice, we decided to go to Busch Gardens. We were able to book a Saturday night at a decent rate, $149.00. The room had two double beds, a sofa bed and two tvs. It was very comfortable and clean. Front desk personnel were professional and quick. Our family would definitely use this property on a return visit to... more

When we first drive up to the hotel all you see is trash bins overflowing with trash. The lady at the check in counter was rude and acted like I was bothering her. When my family and I walked into the room the first thing we smelled was mold. I called down the front desk and ask if she can... more

Check Inn wasn't until 3pm. We arrived at 6pm and were expecting to check right in, offload our luggage and go straight to Busch Gardens. When we arrived, the exterior garbage cans at the entrance of the hotel lobby were over flowing and there was garbage on the ground. We checked inn and the rate was wrong. We booked directly... more

This hotel was the best... Everyone was extremely nice and helpful. All questions were answered with a smile. Would stay here again, no questions. Thank you to everyone at Quality Inn Kingsmill, you made our vacation a treat. more

We weren't expecting too much at this medium priced chain. We were pleasantly surprised to find everything was clean, everything worked properly in the room, the staff was pleasant and helpful, and the breakfast food and breakfast room were above average.It was very quiet at night and the location makes it easy to get to any of the area attractions.... more

Booked this hotel for 2 nights through Busch Gardens' website for an official vacation. Hotel was quiet, clean, and comfortable. Front desk staff were efficient yet friendly. Breakfast was more than adequate. It was a fine hotel...we mostly used it for sleeping as our days were spent at Busch Gardens and Water Country USA. more

I have not one bad thing to say about our stay here. The rooms were clean and the staff was friendly. The pool water was clear and there were plenty of towels for guests provided poolside. The free breakfast was very busy but well stocked-pancakes, oatmeal, grits, cereal, coffee, assorted juices, toast, waffles, danishes, milk. We will be staying at... more

We were staying in this hotel for a school trip. We are still here, and find the services on Lewis's charter bus nicer than that of the hotel. The hair dryer repeatedly tripped the breaker and power was lost in our room numerous times. Room service hasn't vacuumed or made our beds a single time. The plumbing system lacks capacity,... more

We ended a 9 day wonderful vacation w/2 nights here. What a terrible way to end it. When I layed on the bed, I began itching and being bit. My kids were scratching too. There was blood and "other" stains on bedding. Handprints + footprints (?!) on the wall. A complaint got us moved. Another large (pee?) stain on bedspread,... more