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All 78 Williamsburg hotels

Quality Inn at Kingsmill

2.0 of 5 Hotel   |   480 McLaws Circle, Williamsburg, VA 23185
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Ranked #42 of 78 Hotels in Williamsburg
A recent review
5 of 5 stars reviewed yesterday
Glockconion Harpers Ferry, West Virginia
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154 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harpers Ferry, West Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed a couple of nights at the Quality Inn at Kingsmill in order to attend the Busch Gardens Halloween Haunt 2014. Check in and check out was fast and easy. The sleeping area and bathroom were both very clean and neatly presented. The queen bed was comfortable with fresh linen, comfortable pillows, and a clean blanket.... More

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Charlottesville, Virginia
Top Contributor
130 reviews 130 reviews
42 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 week ago

As far as the hotel and the room, you get what you pay for. The building, rooms, etc. are dated and drab. The fixtures are lower-end. There is no creativity to the breakfast. All of that was expected, and the rate reflected. The thing that is never expected is a complete lack of people skills. No "hello" when you come... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 3 nights during a touring holiday and we could not have been made to feel more welcome at the hotel - we were treated like returning family, yet this was our very first visit. When the check in clerk noticed that it was our 40th wedding anniversary she upgraded our room to a suite with... More

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Concord, Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 21, 2014

Being an avid Trip Adviser reviewer I have to say that I picked this hotel strictly on the majority of reviews I read. For the life of me I do not see how anyone could rate this hotel any lower then excellent. My daughter and I arrived around 10 am this morning just to let the staff know we had... More

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

Had a fabulous vacation with my family two kids and 2 adults. When I get something for free I do not complain about it. I am grateful that the free thing was free. With that said breakfast was awesome and I thanked the awesome ladies who ran it by tipping what I would have on a $40 breakfast every day... More

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Lynda S, General Manager at Quality Inn at Kingsmill, responded to this review

Thank you for your recent stay at The Quality Inn Kingsmill. Your review will serve as encouragement to all our staff as we strive to continuously improve the quality of our service. It is always a pleasure to receive positive feedback. Thank you again More

Cromwell, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 14, 2014

So terrible. There were bugs in bathroom, bedroom, smelled bad. Customer service rude. Never in all my stays in virginia have I stayed somewhere so gross. We were supposed to stay 3 nights, we stayed 2 to give a benefit to correct the problem, such a waste and just got frustrated. No refund offered even after we asked. We were... More

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Lynda S, General Manager at Quality Inn at Kingsmill, responded to this review

With all due respect to you, there is absolutely no way this could have happened in our hotel. We have always won highest marks in cleanliness and are held to very high standards of performance by several different hospitality inspectors. We have an exterminator that checks in with us regularly to make sure we remain free and clear of any... More

Columbia, Maryland
2 reviews
5 of 5 stars Reviewed August 11, 2014

I read some negative reviews from previous guests, but since I always choose convenience over luxury, I opted for Quality Inn because it's only over a mile away from Busch Gardens. Well, my first impression when checking in was great! my friends and I were all baffled at how clean and cozy our room was. I think we were lucky... More

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Lynda S, General Manager at Quality Inn at Kingsmill, responded to this review

Thank you for your pleasant response regarding your recent stay at the quality Inn Kingsmill and noticing how clean our hotel is .....we pride ourselves on being a clean property and will be sharing you comment with our Housekeeping staff. Thank you again and we hope to have you as a guest soon. More

Raleigh, North Carolina
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

This hotel is very convenient to Busch Gardens. Our room was very clean and well taken care of. The carpet was the softest carpet we ever experienced in a hotel room. We only had two gripes about the hotel. First, the WiFi would never work. I went to the front desk to ask about it and the clerk's response was... More

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Lynda S, General Manager at Quality Inn at Kingsmill, responded to this review

Thank you for taking the time to do a review of us. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience and we hope to see you soon. More

Lebanon, Pennsylvania
Top Contributor
55 reviews 55 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 7, 2014 via mobile

We stayed here after reading reviews on trip advisor but I can not recommend. First question when checking in at 10:00pm was would I like to save $10 and not have room cleaned? There was no welcome to the hotel and staff not very friendly for entire stay. Room was very dated, if you turned on light for bathroom light... More

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Lynda S, General Manager at Quality Inn at Kingsmill, responded to this review

I am more than surprised at your comments. We have been at this location for over 20 years and have just completed a redecorating campaign in rooms and lobby. We have always been proud of making our guests welcome and hope they feel comfortable and relaxed. If we didn't provide a positive experience we could never have lasted this long... More

Greenville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Our Family Vacation 2014 was Williamsburg Va. We booked this hotel to save money and because of the location to Busch Gardends and got a great value in return! The hotel staff was very pleasant. The breakfast was great. Our beds were very comfortable. Would stay here again!

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Additional Information about Quality Inn at Kingsmill

Address: 480 McLaws Circle, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn at Kingsmill 2*
Number of rooms: 111
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Also Known As:
Quality Inn At Kingsmill Hotel Williamsburg
Quality Inn Kingsmill
Quality Inn Williamsburg
Williamsburg Quality Inn

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