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Holiday Inn Express Waynesboro - Rt. 340

2.5 of 5 20 Windigrove Dr., Waynesboro, VA 22980
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Certificate of Excellence 2014
Holiday Inn Express Waynesboro - Rt. 340
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Holiday Inn Express Waynesboro - Rt. 340
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234 reviews from our community

Traveler rating
    124
    73
    22
    9
    6
See reviews for
81
80
13
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (46)
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Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great hotel right off the interstate. Appeared to be fairly new. Large rooms. Bathroom does not have a vent fan so it can get rather steamy. Decor very modern and nice. Very friendly staff. I would definitely stay there again.

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Chicago
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2014

This hotel is very comfortable, roomy and quiet. Is placed on a street without traffic and with restaurants very near, aside is placed Outback the Australian franchise, so you can just walk and go eat, in front there is another restaurant named Plaza Azteca, Mexican food of course and nice night ambiance. I stayed in a room with king size... More 

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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

Our stay was mixed - staff was nice and location to Shenandoah is great. But, this property is really run down. First thing we saw was a huge bucket in the hall catching water from a major leak in the roof. Then, half the outlets and lights in our room did not work, the front desk said there was some... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear Laura984, Thank you for taking the time to write us a review regarding your recent stay. I am pleased you liked the location of our hotel. I apologize that you had some items that are not working in the room. This is definitely not up to our standards and we are constantly working on improving the quality of amenities... More 

London, United Kingdom
Top Contributor
156 reviews 156 reviews
79 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed November 11, 2014

Found a fluff-covered chicken nugget and a lump of chewed gum on the floor on arrival; the bath had someone else's hair in and clearly hadn't been cleaned; there was no hot (or even warm) water for a shower in the morning. When I mentioned this to the staff on the reception desk, they just laughed and said there was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear IMUK, I appreciate you taking the time to express your thoughts and concerns about your stay with us. It is regretful to learn that your experience with us fell below your expectations, particularly with the cleanliness and reception you received from our staff. Rest assured, your comments have been documented and will certainly be looked into. I appreciate your... More 

Bowie, Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 10, 2014

This was an ordinary HIX. The bed was comfortable, the TV was big enough to make my son happy. The shower never got hot, just slightly warm. The pool and hot tub were out of order. (From other reviews it sounds like it has been this way for a few weeks.) The breakfast was ok - scrambled eggs, sausage, juice... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear MarylandHockeyDad, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for any shortfalls you... More 

Stuarts Draft, Virginia
Senior Contributor
26 reviews 26 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

The staff were super friendly and the breakfast was served hot and there was plenty of it. We called in advance and asked about the amenities and they told us over the phone that they had just suffered a ceiling collapse so the pool and spa were out of order. We still chose to stay because of the great service... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 17, 2014

I am a rewards member and often stay at holiday inn express. I will not be staying at this one again. Room was outdated. Lamp near bed was unplugged so I plugged it in only to discover that there was no bulb in it. The bathroom door would not stay in the open position. The attention to detail has disappeared... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear SteddyTravelers, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 13, 2014

I stayed there end of Sept. Was told over phone and online site that they have pool and hot tub. When we arrived nothing in working order. Main reason we booked there was for the amenities. I booked five rooms and we were not happy about this. They had our email addresses and could have notified us of the status... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear johnfazsr, Thank you for taking the time to post a review of our property. We are glad you liked the breakfast selections we offer. We would like to apologize our pool facility is not available during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps us... More 

Virginia Beach, Virginia
Top Contributor
107 reviews 107 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed October 10, 2014

What can I say, not up to Holiday Inn standards at all. My wife and three kids stayed here for a quick overnight stay on our way back up from Tennessee. The lobby was very nice, front desk staff was friendly and my initial impression was great. It went downhill from there. Our room was big, but very old and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear Patrick P, Thank you for writing a detailed review of your experience. It is nice to know you enjoyed your breakfast experience, and found the staff friendly. We sincerely apologize for any inconvenience your experienced during your recent stay due to the renovation and for the overall quality of the rooms. I will share your experience with our team... More 

Hollywood, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 6, 2014 via mobile

The room was large with a whirlpool tub. We filled it and my husband got in, then it did even work. So he got into the show and the shower head wouldn't stay up. He got ice out of the machine brought it back to the room and the ice was covered in black stuff. So the ice machine was... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340, responded to this review

Dear morganmyles, Thank you for your recent stay, and for taking the time to write a review. While it is nice to know that you found the room spacious, we regret that certain aspects did not make for a completely satisfying hotel stay experience. We apologize for the overall dissatisfaction, particularly with the amenities at our hotel. Please be assured... More 

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Additional Information about Holiday Inn Express Waynesboro - Rt. 340

Address: 20 Windigrove Dr., Waynesboro, VA 22980
Phone Number:
Location: United States > Virginia > Waynesboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Waynesboro - Rt. 340 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Waynesboro - Rt. 340 Hotel Waynesboro
Holiday Inn Waynesboro
Waynesboro Holiday Inn

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