We were not only completely satisfied with the cleanliness and roominess of our jacuzzi suite, we were impressed with the many extras included. Every staff member we encountered was professional, helpful, and extraordinarily friendly. The pool, spa, sauna and fitness room were all quite clean and well-appointed. I must say we are spoiled rotten after our pampered stay here and... More

Guest service manager Carol Miller is amazing! From maps and directions, to recommendations, we had pampered service. The rooms were clean and well maintained; lots of snacks like fresh fruit, afternoon lemonade and cookies, a legit southern breakfast (biscuits and gravy), recommendations for shopping, wineries etc. We didn't have a place to eat for the three of us in our... More

Room was nice. Loved the game room. Fresh fruit juice out all the time. Buffet was great. Pool could have been a little warmer, but it was okay once you got use to it. Staff was helpful.

Aside from the efficient staff and clean, pleasantly decorated rooms, we enjoyed the small touches in the lobby/breakfast area. We were surprised to find bottles of water, fresh fruit, granola bars, trail mix packets during the day in the lobby. Then, in the afternoon, fresh lemonade and warm cookies were in the breakfast area and coffee was available all day... More

Other than a delayed check in, had a very good first stay at this property. The room was clean, quiet. The HVAC worked well. The breakfast was typical Holiday Inn Express food, but was more plentiful than most. Look forward to my next stay!

I was delighted to find a clean, well-maintained hotel just off I-64, and not too far from I-81. The room was tastefully appointed, quiet, and immaculate. The staff were both helpful and attentive. The free breakfast consisted of a variety of fresh hot and cold items and the hotel also offered bottled water, gorp, and granola bars "to go". In... More

This hotel meets all the criteria I search for when staying in a hotel. Excellent Staff - The staff is friendly, helpful, polite and attentive Convenient Dining - Across the parking lot is an Outback and across the street is a Mexican Restaurant - what more can one want? And of course there is a serve yourself hot/cold buffet for... More

Our room at this Holiday inn Express was huge. We had a two queen suite, but it was actually one enormous room The hotel is close to the highway, but not too close to feel isolated. It is a short drive to excellent walks on the Blue ridge and nearby lovely Staunton, which has wonderful historic buildings and great restaurants.... More

We ended our Blue Ridge Parkway ride in Rocky Gap and decided to stay the night at the Holiday Inn Express in Waynesboro. This is a great hotel. The staff is courteous and friendly. Our room had a micro and fridge with a couch. Very roomy. If we are in the area again we will definitely stay here.....