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Westin Virginia Beach Town Center

Certificate of Excellence
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4535 Commerce St, Virginia Beach, VA 23462
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Breakfast for 2 Included
Best prices for: 1 room 1 guest
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Westin Virginia Beach Town Center
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Westin Virginia Beach Town Center
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457 reviews from our community

Traveler rating
    211
    124
    66
    39
    17
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106
126
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125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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  • All months
    (457)
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    (112)
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    (95)
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CA
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had to book here last minute for a business trip. THe hotel staff were very accomodating in finding us rooms. They were very helpful with everythign we needed (extra towels or water). The rooms are laid out very well for the business traveller with well lit work spaces, pleanty of pens (and note paper) and a good area to sit... More 

Was this review helpful? Yes 1
Conroe, TX
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this property multiple times since opened for personal travel. Always great service and quality rooms. Above average workout facilities and pool for level of hotel. Location is ideal for easy access to all of Virginia Beach and Norfolk.

Was this review helpful? Yes 2
Virginia Beach, Virginia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in the heart of downtown Virginia Beach. It is a brand new hotel approximately 5 years old. It is very classy and very nice. Rooms nice. Very safe hotel. The hotel is pricey, but if you are looking for a high end hotel it's worth it. The hotel is in walking distance to 15 restaurants, a major... More 

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know your thoughts on The Westin Virginia Beach Town Center and the five out of five rating. The Town Center area is a unique part of Virginia Beach with its many restaurants, entertainment, and retail options located in the area. More 

San Diego, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location for a conference. This area is trying to establish itself as the "official downtown" area of Virginia Beach- although not near the beach, this area is full of restaurants all within walking distance of the hotel. This was a nice feature when we all decided to go out for dinner- no piling into cars, no getting lost. We... More 

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

On behalf of the entire Westin team here in Virginia Beach, thank you for choosing us for your event and it was our pleasure to serve you. I apologize for the facility issues that you experienced during you conference and are currently in the process of making the needed corrections. I will share your positive comments with the staff and... More 

Virginia Beach, Virginia
Top Contributor
112 reviews 112 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin is located in the Town Center area of Virginia Beach approximately seven miles to the beach. Everything you need is in walking distance food, shopping, mall, banks, the Sandler Center, and more. You are also about a block away from the 264 highway to get anywhere you would need to go. The hotel staff is cordial and friendly... More 

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center and the five out of five rating. I am delighted you enjoyed the Town Center area with all the shopping, restaurants, and entertainment options. I will share your positive comments with our staff. More 

Seaside Park, NJ
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were guests for a wedding in the area. A large number of family and friends were staying at the hotel. The check-in was a breeze. We received our welcome gift bag from the bride & groom at the front desk, although others in our group didn't. Bellman was smoothly competent with our suitcases, hanging clothes, duffle bags, gift bag,... More 

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center, and hope you had a wonderful time at the wedding. I appreciate your comments and will share with our staff. More 

Atlanta, Georgia, Usa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a Birthday celebration. It was my first visit. I was very impressed with the cleanliness and appearance of the hotel. The staff was very friendly and welcoming. The restaurant and bar staff was absolutely amazing! In spite of the weather, I could not have asked for a better weekend! Great location and very economical!... More 

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Happy belated Birthday, and thank you for choosing the Westin Virginia Beach for your celebration. I am delighted to hear that you had a positive stay and will share your comments our team. We look forward to the opportunity to serve you again sooner than later. More 

Chesapeake, Virginia
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We thought we would stay in VA Beach town center to see the fireworks from our room. We verified four times (with a manager at that!) that we would be getting a room facing the fireworks (as I had 2 small children who shouldn't be out after midnight in the cold on New Years Eve). I was shown a map... More 

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to give us your feedback on your stay, although I wish it was timelier so that I could have addressed your concerns immediately. It was unfortunate that there was a mechanical breakdown causing the heat to temporarily not work, but I commend our in house engineering staff for being able to troubleshoot and reboot... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had the smallest of problems when I stayed at the Westin in VA beach. When I talked to management, he was very understanding and tentative to my needs. They went above and beyond to make it right. Thank you so much for everything and I look forward to my next stay there.

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for sharing your comments, I am excited to hear that we were able to exceed your expectations in resolving your issue. More 

Charlottesville, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel twice and both times have exceeded the expectations! Comfy beds, just 8 miles (nearly a straight stretch) to the beach, and super clean and convenient to shopping and restaurants!

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments, and the 5 out of 5 rating! I am delighted to hear you enjoyed your stays with us at The Westin Virginia Beach and we are able to exceed your expectations. We look forward to seeing you again in the future. More 

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