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All 115 Virginia Beach hotels

Westin Virginia Beach Town Center

4.0 of 5 Hotel   |   4535 Commerce St, Virginia Beach, VA 23462 (Northwest Virginia Beach)
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74%
Ranked #35 of 115 hotels in Virginia Beach
A recent review
3 of 5 stars reviewed yesterday
Liz D Houston, Texas
  • Reviews (367)
  • Photos (77)
  • Amenities
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  • Room tips (68)
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367 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Houston, Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had a block of 5 rooms for a family reunion in June. The location of the hotel was good, there was shopping and dining in walking distance and the beach was a short drive. The free on-site parking is nice, but charging for internet service…seriously, in 2014? After we had just gotten it for free at the Holiday Inn... More

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Richmond, Virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed on Sunday July 6th. Arrived at 5pm. The check in process was friendly but the staff was very evasive not answering questions like when would the room be ready. We stayed with a pet and asked for the "pet bed and amenities" as advertised. These never arrived. The room was very large with nice furnishings and toiletries. Per a... More

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Cranston, Rhode Island
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A lovely hotel, but strictly for a quick business stay and not for vacation. No continental breakfast, indoor pool, only. There is no place relax outside. The rooms are very nice, clean and the beds and bedding were the best ever!

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments, I was disappointed to hear that we did not met your expectations. I am glad that you enjoyed the room and comfort of the heavenly bed. More

Harleyville
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in what was called the Luxe king suite. It was a corner room with fabulous view of downtown Virginia Beach. The bed was the biggest kind get bed I've ever seen and very comfortable. The bathroom was great. It had a separate shower with a double shower head. The staff was friendly and very helpful in spite of... More

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am excited to hear that we were able to exceed your expectations here at The Westin Virginia Beach. Thank you for sharing your comments and we look forward to seeing you in the future. More

New York City
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I came here for the night for his 30th birthday in April 2014. When we arrived the lines at check in were pretty long and the lobby was packed with different groups of people. We finally reached the front of the line to check in but unfortunately they said our room wasn't ready and is still being... More

Was this review helpful? Yes 6
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing the Westin Virginia Beach for your stay. I apologize for the delay in getting checked in but am glad to hear the staff were professional in handling the situation and got you checked in as soon as possible and you enjoyed the rest of your stay. More

Catonsville, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Started booking the Westin for business, but am now booking for personal travel. Love the heavenly shower and bed. Front desk is always so helpful. Always a great stay. Free parking in the deck right next to the hotel. So much to do in Town Center.

Was this review helpful? Yes 7
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am delighted to hear that your continuously have great stays at The Westin Virginia Beach! Thank you so much for taking the time to share your comments. More

Fort Worth, TX
Top Contributor
66 reviews 66 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unexpectedly stayed at the Westin. My son and daughter-in-law were staying at the hotel as their "baby-moon" celebration prior to the expected birth of their child when my daughter in law went to the hospital for a monitoring and the doctor decided to perform a C-section. The Norfolk area was heavily booked due to a Jimmy Buffett concert so I... More

Was this review helpful? Yes 7
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

First and foremost, congratulations on your grandchild! I am glad you enjoyed your stay at The Westin Virginia Beach and the comfort of our heavenly beds. We look forward to seeing you in the future, possibly for a girl’s weekend where you can enjoy the shopping and dining of the town center area. More

Norristown, Pennsylvania
Top Contributor
113 reviews 113 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Been a loyal SPG member since 2003 but lately I've been finding it harder and harder to give SPG properties anything above an Average rating. Our recent stay during Memorial Day weekend at the Westin was average at best. Check in was mediocre. No recognition as Starwood Gold Members. No mention of our Gold amenity offerings. No mention of the... More

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments on your stay at The Westin Virginia Beach. I am glad that you enjoyed the town center area and all that it has to offer. I was disappointed to hear that no one from the hotel had contacted you and will follow up with my managers. More

Richmond, Virginia
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think this is the best price for Westin level amenities. Parking was a little hectic in the deck arriving in the evening on a Saturday. However when we were received in the lobby, very attractive, the hectic-ness went away. Check in was a breeze, the person at the desk ensured we didn't park in a reserved spot to avoid... More

Was this review helpful? Yes 5
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing The Westin Virginia Beach for your stay! I am delighted that you had such a pleasurable stay and were able to take advantage of the restaurants surrounding the hotel. More

Greensboro, North Carolina
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel recently for a conference and was very impressed with all aspects of the hotel. They offer free parking which is rare in most cities these days, and the location with many restaurants and shopping within walking distance was a treat. The physical aspects of the the hotel we what you would expect from a 4... More

Was this review helpful? Yes 6
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed your stay and excited that others will take from your feedback what a truly wonderful hotel we have. Safe travels and we look forward to your return. More

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Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

77 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#11 Best Value Hotel in Virginia Beach #18 Business Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
Number of rooms
236

Questions & Answers

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1 question

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