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All 114 Virginia Beach hotels

Westin Virginia Beach Town Center

4.0 of 5 Hotel   |   4535 Commerce St, Virginia Beach, VA 23462 (Northwest Virginia Beach)
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Ranked #35 of 114 hotels in Virginia Beach
A recent review
3 of 5 stars reviewed 2 days ago
Lake1230 Owings Mills , Maryland
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375 people have reviewed this hotel

Traveler rating
    162
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84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Owings Mills , Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Good : Clean, modern, boring earth time decor. Feels like your in Manhattan .. Not a beach town, Starbucks in room(if u like) I prefer a lesser brew myself. Doorman at door to help offload luggage. Mark was great. Beds were Comfy. Decent size rooms. Large crib for my infant. Nice gym and Pool. The Bad ; they charge... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff continues to provide excellent service at the Westin year after year. The rooms are clean. The pool is clean and always inviting. I enjoy walking into a peacefully atmosphere when entering the hotel. During this visited, the trusting staff notified us of luggage that we left behind (in the garage...). They shipped it to us and we received... More

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

We’re delighted you enjoy your stays with us at The Westin Virginia Beach. Thank you for the 5 out of 5 rating! Safe travels and we look forward to your return. More

virginia beach
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I lived in Virginia Beach for 8 years and after being gone less than a year I returned for work and stayed at this hotel that I had previously only been in for conferences etc. The check-in was a bit slow and my first impression when I walked into my room was a toilet running non-stop. I was able to... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I will share your feedback with our associates. More

Hickory, North Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night. Very nice hotel in a fairly new mixed use development. I am a Platinum Preferred with Starwood and stayed with my son. Plenty levels of free parking in parking garage connected to hotel. Lobby is very nice with a bar and a small store that serves Starbucks. Room is just what you would expect from a... More

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am glad that you enjoyed your stay at the hotel and were able to take advantage of the many shopping/food establishments located in Town Center. Additionally I am pleased to hear your comments on the internet as we recently increased the bandwidth by 150%. More

Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Parking was easy. We had a lovely room, with a view of the Virginia Beach city center. I loved the size of the room, the bathroom and the fact that we could walk to Cheesecake Factory. Even the shopping is right there, very close to the hotel. For breakfast, we went to McDonald's, opting for the healthiest options we could... More

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I usually stay here when I'm in town for business. Parking is easy, staff is friendly and professional, and the rooms are nice and clean. There is a charge for internet (I still don't understand why lower end hotels have free internet and more expensive ones charge you for it, but oh well). VBTC has plenty of restaurants and bars... More

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed the hotel and the restaurants in Town Center. More

Va USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all - if you are coming for fun to go to the beach -- DO NOT stay here! This is a good 20 min from the beach and you will totally miss any and all beach experience -- not worth the savings. I am here for business and the location is fine for that. Overall this looks like... More

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to comment on your stay at The Westin Virginia Beach. I am glad to inform you that the Marketplace in the hotel is open until 9pm for those evening snacks and munchies. More

Arlington, Virginia
Contributor
19 reviews 19 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 10, 2014

I don't typically stay at Westin hotels, but this one was a good experience. I was thinking that the hotel would be closer to the "Virginia Beach-Beach area" I was disappointed to find that it takes about 20-25 min to drive to the beach area, and the drive isn't great at all. Check in went fine, staff was polite, and... More

Was this review helpful? Yes 5
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I appreciate you taking the time to share your comments. I am glad that you enjoyed your stay at The Westin Virginia Beach and took advantage of our pet friendly policy. More

Houston, Texas
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 9, 2014

We had a block of 5 rooms for a family reunion in June. The location of the hotel was good, there was shopping and dining in walking distance and the beach was a short drive. The free on-site parking is nice, but charging for internet service…seriously, in 2014? After we had just gotten it for free at the Holiday Inn... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center, and I hope you had a wonderful family reunion. I appreciate your comments and will follow up with our engineering department as we continually strive to improve. More

Richmond, Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 8, 2014

Stayed on Sunday July 6th. Arrived at 5pm. The check in process was friendly but the staff was very evasive not answering questions like when would the room be ready. We stayed with a pet and asked for the "pet bed and amenities" as advertised. These never arrived. The room was very large with nice furnishings and toiletries. Per a... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for sharing your observations with us. First and most importantly, we apologize for the challenges you encountered. We will use this information to retrain our housekeeping team to make sure this type of mildew build up does not happen moving forward. More

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Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
Number of rooms
236

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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