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All 115 Virginia Beach hotels

Westin Virginia Beach Town Center

4.0 of 5 Hotel   |   4535 Commerce St, Virginia Beach, VA 23462 (Northwest Virginia Beach)
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74%
Ranked #36 of 115 hotels in Virginia Beach
A recent review
5 of 5 stars reviewed 2 days ago
Johnplatinum Hickory, North Carolina
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  • Room tips (69)
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372 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Hickory, North Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here one night. Very nice hotel in a fairly new mixed use development. I am a Platinum Preferred with Starwood and stayed with my son. Plenty levels of free parking in parking garage connected to hotel. Lobby is very nice with a bar and a small store that serves Starbucks. Room is just what you would expect from a... More

Was this review helpful? Yes 1
Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Parking was easy. We had a lovely room, with a view of the Virginia Beach city center. I loved the size of the room, the bathroom and the fact that we could walk to Cheesecake Factory. Even the shopping is right there, very close to the hotel. For breakfast, we went to McDonald's, opting for the healthiest options we could... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I usually stay here when I'm in town for business. Parking is easy, staff is friendly and professional, and the rooms are nice and clean. There is a charge for internet (I still don't understand why lower end hotels have free internet and more expensive ones charge you for it, but oh well). VBTC has plenty of restaurants and bars... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed the hotel and the restaurants in Town Center. More

Va USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First of all - if you are coming for fun to go to the beach -- DO NOT stay here! This is a good 20 min from the beach and you will totally miss any and all beach experience -- not worth the savings. I am here for business and the location is fine for that. Overall this looks like... More

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David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to comment on your stay at The Westin Virginia Beach. I am glad to inform you that the Marketplace in the hotel is open until 9pm for those evening snacks and munchies. More

Arlington, Virginia
Contributor
19 reviews 19 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I don't typically stay at Westin hotels, but this one was a good experience. I was thinking that the hotel would be closer to the "Virginia Beach-Beach area" I was disappointed to find that it takes about 20-25 min to drive to the beach area, and the drive isn't great at all. Check in went fine, staff was polite, and... More

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I appreciate you taking the time to share your comments. I am glad that you enjoyed your stay at The Westin Virginia Beach and took advantage of our pet friendly policy. More

Houston, Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a block of 5 rooms for a family reunion in June. The location of the hotel was good, there was shopping and dining in walking distance and the beach was a short drive. The free on-site parking is nice, but charging for internet service…seriously, in 2014? After we had just gotten it for free at the Holiday Inn... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center, and I hope you had a wonderful family reunion. I appreciate your comments and will follow up with our engineering department as we continually strive to improve. More

Richmond, Virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed on Sunday July 6th. Arrived at 5pm. The check in process was friendly but the staff was very evasive not answering questions like when would the room be ready. We stayed with a pet and asked for the "pet bed and amenities" as advertised. These never arrived. The room was very large with nice furnishings and toiletries. Per a... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for sharing your observations with us. First and most importantly, we apologize for the challenges you encountered. We will use this information to retrain our housekeeping team to make sure this type of mildew build up does not happen moving forward. More

Cranston, Rhode Island
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A lovely hotel, but strictly for a quick business stay and not for vacation. No continental breakfast, indoor pool, only. There is no place relax outside. The rooms are very nice, clean and the beds and bedding were the best ever!

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments, I was disappointed to hear that we did not met your expectations. I am glad that you enjoyed the room and comfort of the heavenly bed. More

Harleyville
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in what was called the Luxe king suite. It was a corner room with fabulous view of downtown Virginia Beach. The bed was the biggest kind get bed I've ever seen and very comfortable. The bathroom was great. It had a separate shower with a double shower head. The staff was friendly and very helpful in spite of... More

Was this review helpful? Yes 5
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am excited to hear that we were able to exceed your expectations here at The Westin Virginia Beach. Thank you for sharing your comments and we look forward to seeing you in the future. More

New York City
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My boyfriend and I came here for the night for his 30th birthday in April 2014. When we arrived the lines at check in were pretty long and the lobby was packed with different groups of people. We finally reached the front of the line to check in but unfortunately they said our room wasn't ready and is still being... More

Was this review helpful? Yes 8
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing the Westin Virginia Beach for your stay. I apologize for the delay in getting checked in but am glad to hear the staff were professional in handling the situation and got you checked in as soon as possible and you enjoyed the rest of your stay. More

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Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

80 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#19 Business Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
Number of rooms
236

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