We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 120 Virginia Beach hotels »

Westin Virginia Beach Town Center

4.0 of 5
4535 Commerce St, Virginia Beach, VA 23462
Hotel amenities
Westin Virginia Beach Town Center
Ranked #23 of 120 hotels in Virginia Beach
4.0 of 5 stars 186 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

186 reviews from our community

What travelers say about this hotel
  • Very nice(6)
  • FREE parking(4)
  • CUSTOMER SERVICE(3)
  • Tallest building(3)
Traveler rating
    81
    47
    29
    23
    6
Only show reviews for Family (41) | Couples (67) | Business (39)
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2012 NEW via mobile

I have stayed here several times and the experience is consistently great. The hotel has all the creature comforts except for a club lounge which is a huge Westin brand standard flaw. I highly recommend this hotel for anyone traveling in the area for business. For the money you can't go wrong.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

Our team travels to the Norfolk area several times per year and we have enjoyed staying at the Westin Town Center in the past, but in the last several months they no longer appear to care about the business travelers that frequent their hotel. On our most recent stay there this week we were not greeted as returning SPG members... More

Was this review helpful? Yes
USA
Top Contributor
70 reviews 70 reviews
Reviews in 65 cities Reviews in 65 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

This Westin is really a nice place, well kept and in great shape. Nice gym and pool area all indoor. In the downtown area so the parking is normally a problem, but not here. They have a free parking garage attached to the hotel. Lots of eateries around the hotel and a shopping mall about 200 yards away. Nice location... More

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

Thank you for your positive comments about your stay with us here at the Westin. We could not agree with you more in your observations concerning how the Westin combined with all that the Towncenter area offers makes for a great experience. Again thank you for your comments, we look forward to serving you again soon. More

Raleigh, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 10, 2012
2
people found this review helpful

This was the first stay at a Westin hotel for both myself and my wife. We were in town for a wedding and chose to stay at The Westin at Virginia Beach Town Center. From the time we arrived I was impressed. Free parking in the garage is something that is hard to find at hotel of this caliber. The... More

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so pleased to hear about your wonderful stay with us and that we are your hotel of choice for the future! We look forward to serving you again soon. More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

i was in town to seen my friend and i was in the westin were it was like tthe best place i been to in virgina beach as i was comeing in the hotel one of the bellboys was really nice to me told everthing about the bed and the pool he told me his name was thaddiuds he had... More

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

Thank you for taking time to share your comments. We will review all of your observations with our team as we continue to encourage and train on giving outstanding Westin service to our guests. We will specifically recognize our bellmen, Shaun from our front desk, and Thaddeus from our housekeeping team for their roles in making your stay a positive... More

Virginia Beach, Virginia
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 6, 2012

We were treated to a corner room with great views. The room was terrific and the facility was spotless. Add to that the free parking and convince to a variety of dinning opportunities and it is hard to beat the Westin. On the down side, there were problems with the hot tub and the pool water was uncomfortably cool. To... More

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

Thank you for sharing your comments with us. You are absolutely correct that you should always leave our hotel feeling completely satisfied. We apologize that you did not get the full Westin experience you deserve due to the pool repair. We are in the process of getting a permanent solution and will be back up and running in the next... More

virginia
Senior Contributor
33 reviews 33 reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

We stayed here using SPG points. Hotel was very busy with weddings, receptions and next door there was an event at the performing arts center. We were in 1423 (club floor) and this corner room had windows on 2 sides. Beautiful views with lights, etc. Room had a refrigerator. Separate shower and tub. Plenty of places to walk to eat... More

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

We are excited to hear that we were able to meet and exceed your expectations during your visit with us in Virginia Beach. We will share and celebrate your comments with our team. We look forward to serving you again soon. More

ny
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed April 18, 2012

We had stayed the previous night at the Holiday Inn in VB. We wanted to stay longer there, but they were sold out. Then I got the idea that we would stay at the Westin, because it would be wonderful. It was ok. The lobby is nice. We never got to try the restaurant, but I was not impressed with... More

Was this review helpful? Yes
See 2 more reviews by doctoradler for Virginia Beach
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

Thank you for sharing your observations with us. We use comments like yours to plan future renovations to help give our guests the most outstanding experience possible. More

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2012
1
person found this review helpful

I stayed at the Westin in Virginia Beach for 4 nights, for a conference. From the momet you enter in this hotel, you can fill that you are not alone anymore. All the Hotel workers, from the front desk to the manager, makes extraordinary efforts to make you fill at home. it was my second time at this Hotel, although... More

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so please to hear about your wonderful stay with us. We have changed our internet policy as you suggested. We only charge for one device regardless of the number used and we do offer free internet for our... More

pinehurst NC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 18, 2012

This is one of the most professional run hotels I have ever stayed at. Clean from top to bottom. The staff could not be friendlier. Will stay again the in Virginia Beach. Thanks Westin

Was this review helpful? Yes
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
May 17, 2012

Thank you for taking the time to share your wonderful comments about your stay with us! We were excited to hear that not only was our team able to exceed your expectations, but that you will give us the opportunity to serve you again soon. We look forward to your next visit. More

Still looking for a hotel?
Highly rated hotels in Virginia Beach
Trendy
SpringHill Suites Virginia Beach Oceanfront
SpringHill Suites Virginia Beach... 4.0 of 5 stars 405 reviews
Romantic
Hampton Inn Virginia Beach Oceanfront North
Hampton Inn Virginia Beach Ocean... 4.5 of 5 stars 242 reviews
Good for business
Ocean Key Resort
Ocean Key Resort 4.5 of 5 stars 97 reviews
Near the beach
Econo Lodge on the Ocean
Econo Lodge on the Ocean 4.5 of 5 stars 144 reviews
(\ ABS:HotelCheckRates-d665235?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d110414?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d122970?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d110420?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Virginia Beach hotels
Holiday Inn & Suites North Beach 4.5 of 5 stars 188 reviews Residence Inn Virginia Beach Oce... 4.5 of 5 stars 233 reviews Hilton Virginia Beach Oceanfront 4.0 of 5 stars 383 reviews Courtyard by Marriott Virginia B... 4.5 of 5 stars 199 reviews
(\ ABS:HotelCheckRates-d110444?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d582306?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d518301?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d110451?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 120 hotels in Virginia Beach, ranked by popularity

Been to Westin Virginia Beach Town Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Westin Virginia Beach Town Center

  • Westin Virginia Beach
  • Virginia Beach Westin
Address: 4535 Commerce St, Virginia Beach, VA 23462
Price Range: $$

Owners: What's your side of the story?

If you own or manage Westin Virginia Beach Town Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Westin Virginia Beach Town Center
Show the lowest price for this hotel (from our partners)
Show Prices