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Westin Virginia Beach Town Center

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4535 Commerce St, Virginia Beach, VA 23462
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Westin Virginia Beach Town Center
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Westin Virginia Beach Town Center
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446 reviews from our community

Traveler rating
    203
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    66
    39
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Top Contributor
500 reviews 500 reviews
145 hotel reviews
2,453 helpful votes 2,453 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you're in Virginia Beach or the Tidewater area for business, as opposed to the beach, this is an excellent option. Lots of restaurants and shops within walking distance and a stone's throw from the Beach if you have some fun time. Friendly staff, large rooms and very well maintained. Recommend highly.

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very clean and well maintained. The staff is attentive and the rooms are very comfortable. I always stay at this hotel when in the area. The rooms are spacious and the desk was large enough to allow you to get quality work done.

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so pleased to hear that we are your hotel of choice when visiting the area. We look forward to serving you again soon. More 

Ottawa, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel several times always enjoying the friendly welcome and all the excellent facilities within the hotel itself. The location at the Towne Centre with the many restaurants and the performing arts center right across the street along with the shops make it a destination in itself. Of course the beautiful beach and boardwalk are only... More 

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to write this positive review and the five out of five star rating on you stay at The Westin Virginia Beach. We look forward to seeing you again in the future. More 

Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights for a spring break getaway. FRONT DESK ATTENDANT: polite and pleasant. I emailed this Westin before our stay and requested a quiet room away from common area noise and she honored that request. BELLMAN: I love a hotel with an available bellman. We were helped by 2 very helpful bellmen during our stay. Previously, we... More 

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to write in detail about your stay with us at The Westin Virginia Beach, I am happy to hear that you and your kids enjoyed your stay and were able to take advantage of the facilities. We are honored to provide the military rate as we appreciate all that they do for us! More 

Richmond, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location with an attached parking deck. A front desk team that is always friendly, knowledgeable, and efficient. They go out of their way to be helpful even on the busiest mornings and evenings. Excellent housekeeping staff, even if you need hair dryer at 5 in the morning! The rooms wonderful and a very good gym for a hotel. Overall,... More 

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your wonderful comment and the five out of five rating. I am happy to hear that you had a great stay and the terrific comments about our staff. Save travels and we look forward to seeing you again! More 

Joppa, Maryland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed in the Westin VA Beach Hotel. It was clean and comfortable and had very friendly staff. The fitness room and pool were wonderful. The hotel is located by many dining establishments and is in a perfect location.

Was this review helpful? Yes 4
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed your stay and Town Center area with 26 restaurants and shopping stores is a great place for both business and pleasure. More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed at this hotel for three nights with adjoining rooms. The hotel is perfectly located: it is close to restaurants and shopping, including a mall, all within a few blocks. The hotel offers free parking, which is rare for a city center location. The rooms were clean and comfortable, and the Westin bed was perfect. We were provided... More 

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed your stay and excited that others will take from your feedback what a truly wonderful hotel we have. Safe travels and we look forward to your return. More 

Mobile, AL
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If I am in VA Beach again, this will not be the hotel of choice for me.There are several other options around the Town Center that are a better value and I am sure they have hot water. The staff was cordial, but when you have several hundred people at an event, you cannot have one airpot with coffee and... More 

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments, my apologies for the hot water issue that was caused by an unforeseen mechanical failure, I fully understand how that can impact your stay. I am sorry to hear that the coffee supplied as per the organizers request was not sufficient but will pass your positive comment on staff along to the banquet team. More 

US Navy Afloat
Top Contributor
96 reviews 96 reviews
73 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in support of running the Marathon on Sunday. For race participants, the Expo and race is a short 10min ride out I-264. We prefer Town Center to the Beach area...since Town Center is mor centrally located. SPG gold member and Marianne greeted me at check-in with an upgraded room on the top Hotel floor - RM... More 

Was this review helpful? Yes
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing the Westin Virginia Beach Town Center for your stay while in town for the marathon. I am happy that we had the availability to be able to upgrade your room and you enjoyed the heavenly bed. I am disappointed to hear of the in room challenges you encountered as the HVAC units are set to work... More 

Ahoskie, North Carolina
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The facilities were excellent and the attention we received was superior. The food was presented well, taste good, and was ready on time. The folks at the front desk were attentive and friendly. My wife had to call twice to get house keeping to come to attend to some hair found in the bathroom but otherwise the room was clean.... More 

Was this review helpful? Yes 5
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing the Westin Virginia Beach for your stay and the five out of five rating. I appreciate your comments on the front desk staff and food quality. I will definitely follow up with the housekeeping manager on the challenges you encountered. More 

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