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All 114 Virginia Beach hotels

Westin Virginia Beach Town Center

4.0 of 5 Hotel   |   4535 Commerce St, Virginia Beach, VA 23462 (Northwest Virginia Beach)
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Westin Virginia Beach Town Center
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Ranked #35 of 114 Hotels in Virginia Beach
A recent review
5 of 5 stars reviewed 3 days ago
Kim M Cumberland, Maryland
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382 reviews from our community

Traveler rating
    165
    106
    61
    36
    14
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85
115
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97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Cumberland, Maryland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Westin provided a well appointed, clean, comfortable room as expected but their personal service sets them far apart from the rest. I was there for business and not on a leisurely schedule. The Valet Service not only was prompt they had my car waiting for me. Every time I returned to the hotel, they would ask if I would... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for the 5 out of 5 rating! I am delighted to hear you enjoyed your stay with us at The Westin Virginia Beach and especially the great experience that the associates provided. More

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 5 days ago NEW

The staff here absolutely rocked. Everyone was warm, friendly, and helpful. The property was clean and smelled nice. The sheets were luxurious and the dual shower heads scrumptious. But, the bed was uncomfortable and lumpy, parking was a nightmare and there just wasn't anything fabulous enough to justify the ridiculous price tag.

Was this review helpful? Yes
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center and am happy to hear that our associated did a wonderful job. The hotel is fortunate the city offers free parking attached to the hotel that services the many restaurants and shops in Town Center. More

Wexford, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I'm still in shock! The Westin I've always loved their properties. While attending a wedding a part of a block of rooms my stay was quite disappointing. My room and other wedding guest rooms were not cleaned daily unless called. Used drinking glasses sat on my dresser three of five days I stayed. Clean ones were placed next to them.... More

Was this review helpful? Yes
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments, I was disappointed to hear about your experience and will be sharing your comments with our housekeeping managers and staff. I am pleased to report that the buildings fire alarm systems are continually inspected as mandated by Virginia Beach and is fully functional for the safety of all our guests. More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

At first I was very skeptical, because the price was a bit expensive . However, I was not disappointed! The location is absolutely perfect, the rooms were spotless, and the service was excellent. The Marketplace (The Gift Shop) has wonderful stuff to buy too . Forgot something at home? The front desk was happy to provide me with things I... More

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center and the five out of five rating. I am delighted you enjoyed your stay and feel the Town Center area with 26 restaurants and shopping is a great place. More

Nokesville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay in April. We had booked two separate rooms for two nights and had such a nice time and experience that we ended up staying over a third night! We received superb service from ALL of the staff members from the front desk to the restaurant. The rooms were exceptionally clean and well maintained. We will... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for the 5 out of 5 rating! I am delighted to hear that you had a wonderful stay at The Westin Virginia Beach Town Center and I will share your comments with our associates. More

Western Finland, Finland
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was a last minute booking as we travelled up from Fort Bragg to New York. We decided to stop by VA Beach, and on the highway snagged this hotel. What a catch. It was centered in a very up built and happening part of the actual city, with a fantastic view and within walking distance of so many... More

Was this review helpful? Yes
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I am delighted you enjoyed your stay and all that Town Center has to offer. More

Woodbridge, Virginia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Its a nice clean modern hotel with a better than average bathroom and shower. Great views have are accommodated by large floor to ceiling windows that are worth mentioning.The parking garage situation is less than ideal but valet is available. I do business in the area and look forward to staying here on all my future visits. P.S. I am... More

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David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments and the four out of five rating. I am glad to hear that you enjoy your stays at The Westin Virginia Beach Town Center and look forward to seeing you in the future. More

Owings Mills , Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Good : Clean, modern, boring earth time decor. Feels like your in Manhattan .. Not a beach town, Starbucks in room(if u like) I prefer a lesser brew myself. Doorman at door to help offload luggage. Mark was great. Beds were Comfy. Decent size rooms. Large crib for my infant. Nice gym and Pool. The Bad ; they charge... More

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I am glad that you liked the feel of the Town Center area with the multiple restaurants, shopping and Movie Theater. We are fortunate that the city has free parking attached to the hotel with separate elevators that limits... More

Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

The staff continues to provide excellent service at the Westin year after year. The rooms are clean. The pool is clean and always inviting. I enjoy walking into a peacefully atmosphere when entering the hotel. During this visited, the trusting staff notified us of luggage that we left behind (in the garage...). They shipped it to us and we received... More

Was this review helpful? Yes 4
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

We’re delighted you enjoy your stays with us at The Westin Virginia Beach. Thank you for the 5 out of 5 rating! Safe travels and we look forward to your return. More

virginia beach
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 8, 2014

I lived in Virginia Beach for 8 years and after being gone less than a year I returned for work and stayed at this hotel that I had previously only been in for conferences etc. The check-in was a bit slow and my first impression when I walked into my room was a toilet running non-stop. I was able to... More

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I will share your feedback with our associates. More

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Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

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