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All 114 Virginia Beach hotels

Westin Virginia Beach Town Center

4.0 of 5 Hotel   |   4535 Commerce St, Virginia Beach, VA 23462 (Northwest Virginia Beach)
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Complimentary Breakfast
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74%
Ranked #34 of 114 hotels in Virginia Beach
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Kevin B Washington, District of Columbia, United States
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352 people have reviewed this hotel

Traveler rating
    154
    98
    52
    34
    14
See reviews for
73
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86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Any
English first
Washington, District of Columbia, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We checked in to the hotel and Calvin at the front desk was very accommodating. The lobby was very pretty and gave you a feeling that you were at the right place. When you reserve a room make sure you request the corner room, I think they call it the "king". Awesome views of the area. The room was very... More

Was this review helpful? Yes 2
Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here while training for work. Exactly what I expect from a Westin property. Great staff and room. Very close to dinning options and other things to do to keep you busy at night. Would definitely stay here again.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I had a reservation for one night. Overall, the room was good. It was nicely furnished. The bed was very comfortable and I loved the fact there where plenty of pillows. The staff was very friendly and helpful. The particular deal I had included breakfast. Although I got basic bacon and eggs, the food was well prepared and the service... More

Was this review helpful? Yes 1
Phoenix
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited for business..parking was tricky, but free. The staff was very hospitable. Alex checked me in and she was excellent. She highlighted all the amenities of the hotel. My room was on the 13th floor. King bed.. very comfortable room..The bar was great..check out a breeze. I highly recommend hotel.

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Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

The area around the Westin in Towncenter of Virginia Beach is one of the most exciting atmospheres surrounding a hotel I've experienced in a while. Just steps outside of this hotel you will find impressive steak houses, Italian restaurants, hibachi sushi, comedy houses, and the grandeur of the tall beautiful buildings of towncenter. My husband and I book a room... More

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WestinVBManager, Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments we will share with our associates. We truly do believe in our location and the development of Town Center and all it has to offer. Thank you again. More

Salisbury, Maryland, US
Top Contributor
138 reviews 138 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed February 18, 2014

Myself and 2 co-workers were stuck from the snowstorm on 1-29-2014 and found shelter at the Westin. The front desk personnel were excellent, helpful and understanding of the snowbound conditions. They made good recommendations for dinner (for what restaurants that remained opened) and I wish I could remember their name but it was a hectic sales itinerary and the snow... More

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WestinVBManager, Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments. It truly mean a great deal especially during a trying time with the snow storm. It was a great learning experience for us and we will continue to improve. Our mission is guest loyalty and we are glad to have you. More

Richmond
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 17, 2014

Such a lovely hotel. I came here with my fiance' for a weekend getaway. We didn't even leave the town center! Heck, the beds were so comfortable, we struggled to leave the ROOM! The ENTIRE staff was lovely and the hotel was clean. They treated my dog as if he was a valued guest too, which was adorable. Rooms smelled... More

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WestinVBManager, Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments we are glad you enjoyed your stay and all that The Westin Virginia Beach Town Center has to offer including your dog. We will work on the noise levels and share your comment with our associates. More

Charlottesville, Virginia
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 16, 2014

So, I reviewed the Westin back in Sept '13 and awarded it a four out of five star rating, calling it an "Upscale Pet Friendly Hotel". I'm back again and this review is solely based on the room service that I just experienced. Since I was tired and wanted nothing more than to unwind and relax in my room, I... More

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WestinVBManager, Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments regarding our In-Room Dining. I was dissapointed to hear about your experience. We will be shareing the comments with our kitchen staff to ensure we deliver a quality product. I was glad to see that the manager came up to your room and also remove the In Room Dining charges. Thank you again as we... More

Fairfax, Virginia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 16, 2014

While a nice hotel, with an ideal location for area shopping and dining, the overall experience was not overly impressive. Uninspired staff was not attentive to minor issues with the room. The food was, honestly, well below average. The hotel has a stale feeling and the hallways smell of cigarette smoke. It was also very cold inside - lobby and... More

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WestinVBManager, Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments. We will utilize them as training tools for our associates. I was disapporinted to see that our staff was uninspired and not attentive during your stay. Our goal is constant improvement, we again will share these comments with our staff. More

Martinsburg, West Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2014

My daughter and I were on a one night girls getaway and were pleased with the proximity of this property to nice shopping and restaurants. Since it is winter we weren't concerned about being close to the water on this trip. Upon check-in we were greeted with friendly staff and an open and elegant lobby. We had two small dogs... More

Was this review helpful? Yes 1
WestinVBManager, Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments. We truly utilize them to train our staff. We will make sure we include the dog park in our local map and review it with all our staff. We will also discuss with valet the holding of spots and have scheduled the spot removal as well as full carpet clean in your room. Again our... More

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Additional Information about Westin Virginia Beach Town Center

Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Westin Virginia Beach Town Hotel
Westin Virginia Beach
Virginia Beach Westin
Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Virginia Beach
#23 Business Hotel in Virginia Beach
#38 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Official Description (provided by the hotel):
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
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