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Westin Virginia Beach Town Center

4.0 of 5 4535 Commerce St, Virginia Beach, VA 23462
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Westin Virginia Beach Town Center
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Westin Virginia Beach Town Center
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420 reviews from our community

Traveler rating
    186
    117
    64
    37
    16
See reviews for
93
123
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Loudoun County
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I'd like to emphasize how clean the room and bathroom were. That's one of the most important factors in selecting a hotel for me. There's a lot to do within walking distance of the hotel. There are good restaurants and even a comedy club nearby. Random bonus: when I checked in there was some delicious punch in the lobby. Unfortunately,... More 

Was this review helpful? Yes
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for the 5 out of 5 rating, I will share your comment with our housekeeping staff. I am happy to hear that you enjoyed the Town Center area and all that it has to offer. Additionally the flavored water gets placed in our lobby every evening for our guests’ enjoyment. More 

North Carolina
Contributor
16 reviews 16 reviews
12 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Westin Virginia Beach for my birthday. It is right at Town Center and convenient to many shopping and dining places. The free parking in the parking garage is a plus and elevator goes straight to the lobby of the hotel. The service was excellent and the staff were courteous and helpful. Room was very nice and very... More 

Was this review helpful? Yes 2
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing The Westin Virginia Beach Town Center to celebrate your birthday. I am delighted you enjoyed your stay and also feel the Town Center area with 26 restaurants, shopping, and free parking is a great place. More 

Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

So I am one to chose Westin, hands down when I need to stay somewhere because they always treat me amazingly. Coming from a long drive. I met with a lovely front desk lady Ms. Jewels ( I believe her name was ) and honestly she was so nice in addition to knowing exactly what I wanted/needed when I chose... More 

Was this review helpful? Yes 4
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am excited to hear about the great job our associates did to assist in making your stay amazing. I will share your positive comments with them and their managers. Thank you for the great feedback! More 

Gosford NSW Australia
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night in early January - obviously not this towns busy time. The hotel was modern and well decorated and our room on the top floor was large with a very comfortable king bed. The old slightly odd thing I found was being the slow season the hotel had nothing open at night for a drink or... More 

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David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I appreciate you taking the time to make your comments on the Westin Virginia Beach, and I am glad you enjoyed your stay. Our all day restaurant is open from 7am until 11pm for meals and drinks but I will follow up with the manager to see if there was an early closing. Thank you and we hope to see... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So it will be luxe and modern. The rooms were very nice. It's located in a shopping town center, which was fine for us. Please it is not near the beach...maybe a 20 min drive. We enjoyed walking to the shops and restaurants. There was a little nightlife in the town center as well.

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comment on your stay at The Westin Virginia Beach. I am glad that you enjoyed the town center area and all that it has to offer. More 

USA
Top Contributor
65 reviews 65 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Westin Hotels are usually top notch. Their basic practices normally provide for a comfortable stay and decent memories of comfort. Not so this one. The building is in place, and while the staff are very friendly, it almost seemed as though they were playing a game of "Let's Pretend We're Running a Hotel." I was travelling with a friend and... More 

Was this review helpful? Yes
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about the challenges you encountered during your stay. I was happy to hear that our associates were pleasant to deal with and tried to be helpful but disappointed in the execution of the actions. I apologize for the inconvenience during your stay and have discussed this with the departmental managers.... More 

Virginia Beach, Virginia, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A wonderful hotel in the heart of Virginia Beach! Great service throughout! Highly recommend to anyone not concerned with being on the ocean. Be sure to sample all of the nearby bars and restaurants and don't forget to hit all of the nearby shops.

Was this review helpful? Yes 3
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for the 5 out of 5 rating! I am delighted to hear you enjoyed your stay The Westin Virginia Beach and especially the great service. The Town Center area is a unique part of Virginia Beach with its many restaurants and retail stores located in the area. More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Best hotel I have stayed at in the last three hotel stays!!! Seriously comfortable beds and beautiful rooms. We stayed at the hotel as our holiday party was held there, incredible food and function room. The best work party in years! Would recommend the Westin to anyone! Wonderful experience

Was this review helpful? Yes 4
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing The Westin Virginia Beach for your stay and holiday party. I am delighted that you had such a pleasurable stay and enjoyed the heavenly beds. More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is one of the best hotels I have ever had the pleasure to stay in while on business. The staff went out of their way to accommodate all of my needs and sometimes even knew what I needed before I did!

Was this review helpful? Yes 5
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you so much for your great comment! I will share will all our staff as we strive to make our guests stay memorable. More 

Williamsburg, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed at this hotel on a Friday and Saturday night in mid December. My husband's company Christmas party was there (on the residence side), so we decided to make a weekend of it. The hotel was well appointed and we only encountered a couple of glitches... On Friday night, we put the door hanger outside, as we had a... More 

Was this review helpful? Yes 1
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing the Westin Virginia Beach for your weekend stay, I hope you both had fun at your husband’s company Christmas party. My apologies on your room service order hanger not being picked up, I will be reviewing the process as sweeps should be done several times throughout the night. I also understand you frustration with the movie... More 

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Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin
Hotel Style:
#15 Business Hotel in Virginia Beach
#23 Romantic Hotel in Virginia Beach

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