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SpringHill Suites Virginia Beach Oceanfront

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901 Atlantic Ave, Virginia Beach, VA 23451
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SpringHill Suites Virginia Beach Oceanfront
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SpringHill Suites Virginia Beach Oceanfront
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872 Reviews from our TripAdvisor Community

Traveler rating
    428
    268
    117
    36
    23
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469
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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  • Any
English first
  • All months
    (872)
  • Mar-May only
    (186)
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    (378)
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2 of 5 stars Reviewed 3 days ago NEW via mobile

the hotel itself is beautiful. Amazing location. But the staffing here is the very least quality. For the amount of money we are paying for this trip and we don't get clean towels is beyond astounding to me. Housekeeping does not clean rooms until 5pm or after. Three out of the five days we stayed here we didn't have clean... More 

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our hotel. I am very sorry you were not satisfied with your stay. I surely understand your frustration with the numerous issues you encountered during your time with us. Please know that your comments have been addressed with our team and the items you mentioned are being remedied. Again, I am sorry... More 

Severn, Maryland
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located right on the beach and there boardwalk. There is an indoor and outdoor pool with alot of family activities. Hotel staff is very friendly and helpful along with the free parking so you can enjoy your stay.

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for letting us know that you enjoyed your stay with us. We appreciate your taking the time to complete a review and hope you will visit us again when you travel to the area. More 

Charlotte, NC
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a long weekend with my husband and 2 kids ages 11 and 6. Not sure what is up with all the negative reviews, but this place was great. Direct Oceanfront. Had and indoor and outdoor pool. The staff was very helpful and courteous. Free breakfast is pretty standard, but saves money for a family of 4. The... More 

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

What a wonderful review! Thank you for taking the time to review our hotel. We are pleased everyone enjoyed their time here. It's great to read you made the most of your trip by taking advantage of all our amenities! Thank you for your comments and we hope to see you again soon! More 

Richmond, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Took family for weekend stay. Booked late in season, so had to take what was available. Pros- great oceanfront views, very good breakfast (included), nice staff, 2 pools (small indoor and one outdoor with pool bar). Cons- no towel service during our stay(vendor problem), average accommodation lacking attention to detail. Va Beach always expensive in season $379/night. Not my favorite,... More 

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our SpringHill Suites. We are very happy that you enjoyed your time in Virginia Beach. The negatives have been addressed with the staff and we are thankful for your input. It is input such as these that allow us to improve on a daily basis. Again, thank you for your review and... More 

Pen Argyl
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The suite we had was nothing like in the pictures..the only thing that came close was the oversized balcony. The room was not all that cheery. The AC could not be regulated..at times very cold. I realize they want to go green, but our bed linen was changed only once during a 7 day stay. The breakfast leaves a lot... More 

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

We are sorry that your stay did not meet your expectations. We take all guest feedback seriously, and have thoroughly researched this matter. Your comments have been addressed with our team for improvement, as this is not the type of service we strive to provide. Again, I sincerely apologize for your disappointment and wish you the best in your future... More 

Weirton, West Virginia, United States
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As they say in real estate...location location location. This place was in a great location. Hotel was awesome and I would come back here anytime. Staff was polite and gave great suggestions for dining.

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel. We hope to see you again when you are in Virginia Beach! More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a Marriott Gold Elite member and have stayed 28 nights this year in a Marriott and 231 nights over the last 2 + years. Not including the 7 nights for this week. I can tell you this is no way a CAT. 8 hotel. I had reservations schedule in Feb. for the week of 6-20-15 and the day... More 

Was this review helpful? Yes 2
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our hotel. I am very sorry you were not satisfied with your stay. I surely understand your frustration with the numerous issues you encountered during your time with us. Please know that your comments have been addressed with our team and the items you mentioned are being remedied. Again, I am sorry... More 

Acworth, Georgia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had seen some relatively disparaging reviews of this hotel but we were very happy with the hotel. The breakfast was hot and as expected. Many team members said Hi to us as we walked the halls. Obviously they are being trained to be polite and friendly. It truly showed. The pool food and poolside service was very visible and... More 

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next getaway to Virginia Beach! More 

Fairfax, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

we were there for two days ,the room was never serviced after the first day ,after many tries with the front desk,had to get to the general manager just to have it partially refereshed ...so disappointed .

Was this review helpful? Yes 1
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

We are sorry that your stay did not meet your expectations. We take all guest feedback seriously, and have thoroughly researched this matter. Your comments have been addressed with our housekeeping team for improvement, as this is not the type of service we strive to provide. We hope to have another opportunity to better serve your lodging needs in the... More 

Christiansburg, Virginia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we stayed here and will not be the last. The rooms are spacious, all ocean front and very clean. The breakfast area is large with plenty of food. The parking garage has small spaces, but it is a parking garage to keep your car covered in the beach heat.

Was this review helpful? Yes
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel. We hope to see you again when you are in Virginia Beach! More 

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