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Candlewood Suites Virginia Beach / Norfolk

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4437 Bonney Rd, Virginia Beach, VA 23462
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Candlewood Suites Virginia Beach / Norfolk
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Candlewood Suites Virginia Beach / Norfolk
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146 reviews from our community

Traveler rating
    81
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wallkill, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

Simple hotel but clean and quiet. I have stayed here before and will be back again. The staff was anxious to extend a welcome and ask if there was anything more they could do to make the stay enjoyable. Free parking and close enough to area events without the high price. DW

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Top Contributor
161 reviews 161 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had stayed at a Candlewood in Ohio maybe 6 years ago and was not impressed. This hotel in Virginia Beach was much better experience and I would consider staying at Cadlewood in the future. The person at the from desk when we checked in (Mike?) was friendly and did move us away from the elevator when I mentioned that... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 4 weeks ago

A very nice hotel. It was clean the room was nice and the people were very personable this hotel excepts dogs and all pets I guess just know that. There was a dog barking for a bit one night but after I called the desk and told them it stopped. Besides the barking dog it was a great stay.

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Jenny T, Jenny myself and the entire staff here at the Candlewood Suites Virginia Beach are glad that you enjoyed your most recent stay with us. We are a pet friendly hotel and I apologize that one of our four legged friends disturbed your stay. We try and provide a comfortable atmosphere for all of our guests and I'm happy... More 

1 review
3 of 5 stars Reviewed February 10, 2015

I do not like to give bad reviews however this is a special case..... I have stayed at this location several times because it is convenient to my job, November and December. The room was very nice and Ms. Vanessa is always a pleasure, she is always pleasant. I came back because they assured me that there would not be... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Lizette R, Thank you for writing a review on your recent stay with us. We are very pleased that you rated our rooms high. Our goal is to consistently provide excellent guest experiences but it is unfortunate to see that this stay was not up to standards particularly with the service received from our housekeeping staff and issues encountered... More 

Greenville, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015 via mobile

My stay was for business and I wanted to relax. Checked in, got supper & settled in to watch a movie. I brought a portable DVD player but they had one in the room! You don't see that anywhere. My room was very quiet even though there was a dog next door. Very spacious room with a recliner, dining table,... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

TanyaM72, Thank you for taking the time out of your busy schedule to leave us such a positive review. We are glad that you enjoyed your stay with us and had the opportunity to take advantage of the amenities we have to offer like the in room DVD player, recliner and fully stalked kitchenette. I will also let the housekeeping... More 

Virginia Beach, Virginia
Top Contributor
95 reviews 95 reviews
40 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 26, 2015

We used Candlewood for hotel stay for 10 days while searching for rental property in Virginia Beach. DOGGIE FRIENDLY! Huge rooms, unexpected high quality of towels and linens used. Very comfortable bed, very useful and efficient kitchen, internet was superb. Very inexpensive (below our TLE) Centrally located in Virginia Beach for our search and travel needs, 15 minute commute to... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Kimi F, On behalf of myself and the entire staff here at the Candlewood Suites Virginia Beach we want to thank you for your kind words, we really enjoyed having you stay with us while searching for your new home. I'm happy to hear that enjoyed your one bedroom king suite and all of our amenities that make you feel... More 

Herndon, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

These accommodations were a pleasure. The hotel staff were gracious, welcoming, and courteous to all guests. Throughout our brief stay, we noticed the cleanliness and the well kept hallways, elevator, lobby and the room/suite we purchased was immaculate. Also, this is a pet friendly hotel, and the fact that we had many four legged guests was amazing because everything was... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Vanessa R, Its nice to hear that you enjoyed the amazing staff here at the Candlewood Suites, we do our best to deliver a heart-felt experience that exceeds our guests expectations. We do love our pets around here and we are glad that you had the opportunity to enjoy them as much as we do. The housekeeping staff here are... More 

Ottawa, Canada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 3, 2015

Booked a reward night as we were passing through and let me tell you these suites are amazing. Huge and the staff is so nice. The room There's nothing to complain about. wants of room living room tv couch pulls out lazyboy chair small kitchen with dishes and everything you need <-- no oven tho but that's fine THERES a... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Mamiiii867, First I would like to thank you for being a loyal IHG rewards member it means a great deal to us that you chose to use your valuable IHG reward points at our Candlewood Suites Virginia Beach location. We are very pleased that you enjoyed your stay with us and took the time out of your busy schedule to... More 

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 9, 2014

Conveniently located right off the freeway and less than a mile away from Virginia Beach Town Center. Check in was fine. Upon entering the hotel, there is an odor that I can't describe. Our room was on the 2nd floor. The hallway was quite dusty and had an even stranger smell than the lobby. I had to hold my breath... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear bdet, Thank you for your recent stay with us and for reviewing our property. I am happy that our location was convenient for your travel needs and that you found our room accommodating. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the hallway and lobby may have caused you. I have taken... More 

Middleton, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

This is by no means a 5 start hotel but it gives you what your looking for if your traveling for business. The room was very clean and had a fully furnished kitchen. It was centrally located between Norfolk and Virginia Beach plus it was a short drive to many restaurants and a mall. The staff here were great they... More 

Was this review helpful? Yes 1
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