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Candlewood Suites Virginia Beach / Norfolk

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4437 Bonney Rd, Virginia Beach, VA 23462
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Candlewood Suites Virginia Beach \/ Norfolk
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165 Reviews from our TripAdvisor Community

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Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff are very helpful, the rooms are very clean and have everything you need for a pleasant trip. The lending locker is also filled with great items. This is the best hotel in The Virginia Beach.

Helpful?
Thank Michelle K
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed October 6, 2015

We were so surprized and thrilled at the beautiful room and gorgeous furniture in the room. Great hotel with a great reasonable price as well. Very pleased with this hotel and we will be staying again. The clerk checking us in was very friendly and polite. Could not have asked for a nicer person at the desk!!

Helpful?
Thank Dina S
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 2, 2015

Convenient location to Town Center area of Virginia Beach. Cheesecake Factory, PF Chang's, Macaroni Grill etc. a few miles away. Hotel staff knowledgeable and friendly. Hotel is very run down (dirty loose grout in bathrooms, wood laminate coming off of suite desks, damp smell). Hotel has "cupboard" downstairs for toiletries and snack items, but nothing of value. Candy, pop tarts,... More 

Helpful?
Thank 311tlc
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

311tlc thank you for taking the time to leave us feedback on your recent stay with us. The entire team here at the Candlewood Suites Virginia Beach strive ourselves on maintaining a clean, fresh and attractive facility and I apologize that we fell short on that during your most recent stay. It is our goal to provide consistent, heart felt... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

Clearly this is a either a new hotel, or very well maintained. Hardwood floors, marble bathroom, new appliances...very very nice. Front desk folks are very friendly as well, this is the nicest Candlewood I have ever stayed in. I would stay here again with no hesitation.

Helpful?
Thank oldedi
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

oldedi, We are very happy to hear that we were able to meet and even exceed your customer service expectations here at Candlwood Suites in Virginia Beach Virginia. Our front desk and housekeeping staff do their best to try and meet every guests' needs and expectations. We want each and every guest to feel like this is their home away... More 

San Antonio, Texas
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 2, 2015

I stayed at this location for six weeks in April-May while working in the Virginia Beach area. LOCATION Great location near Town Center. Plenty of restaurants, some bars, shopping & Target right down the road. I prefer this area to the Virginia Beach Boardwalk, because it is much more low key. HOTEL Clean, basic and comfortable rooms. As for the... More 

Helpful?
1 Thank Amanda M
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Amanda, We would like to thank you for taking time out of your day to post this review about our Candlewood property. We pride ourselves on excellent customer service and we love to hear that our guests enjoyed their stay here with us. We are glad to hear that we met all of your expectations throughout your stay here and... More 

Seattle
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2015

We were visiting Virginia Beach for my husband's soccer tournament. We decided to come to Virginia Beach a few days early. There was a bit of sticker shock. I picked Candlewood because it offered a kitchenette at a reasonable price. This hotel was centrally located. Short trip to the beach, short trip to town, not far from the airport. We... More 

Helpful?
3 Thank suzie_1957
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Suzie_1957, Thank you for taking the time to post this positive feedback. We are happy to hear that we met all of your expectations throughout your stay here with us and We hope that you will continue to choose us for future stays here in Virginia Beach. More 

Sewell, New Jersey, United States
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

We made a last minute travel plans to visit family and couldn't find anything close to beachfront so we settled for this as part if the Ihg rewards night and stayed for two and what a great choice very clean and friendly staff We will be back

Helpful?
2 Thank Ken K
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Ken K, Thank you for being an IHG rewards member and thank you for providing us with this positive feedback. We are happy to hear that even though you prefer a beachfront hotel, you ended up here, and will be back to stay with us again. We are glad we exceeded your customer service expectations and look forward to assisting... More 

Jersey City, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

We strayed there for One night only ,but we would definitely adding this hotel chain in our preference list of hotels. Very clean and comfortable.Hotel Staffs where also helpful. Easy access to beach and other attractions.

Helpful?
2 Thank BhavnaSehgal
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

BhavnaSehgal, Thank you for taking the time to post this positive feedback. Although we are an extended stay hotel, we are always happy to hear that our short term guests; expectations were met throughout their stay here as well. It is very good to hear that your stay here was comfortable, if even for one night. Our housekeeping staff does... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Stayed several nights. Vanessa at the front desk is awesome! Very helpful and knowledgeable of this area. Nice exercise area and free washers & dryers for customer use. Room was clean and spacious. There is a McDonald's and Walmart nearby. Short drive to the beach. We will stay here again in the future.

Helpful?
2 Thank Jsbonuz
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Jsbonuz, We are pleased to hear that your stay here at Candlewood Suites was enjoyable. We provide these amenities at no cost to our guests' because we want you to feel as close to home, while away from home, as possible. We are glad you were able to take use of these amenities and very happy to hear you will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2015

Candlewood Suites VA Beach was a good place to stay when work took me to VA Beach for about 3 weeks. The rooms all have a stove, fridge, microwave, and associated dishes and cookery for home cooking. The front desk was very helpful with any needs, I would stay here again.

Helpful?
1 Thank Michael G
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Michael G, Thank you for choosing Candlewood Suites Virginia Beach for your recent stay in Virginia Beach. We are always eager to hear what you liked. We are glad to hear that the amenities we provide here helped you to have a great stay. Our Front desk staff does their very best to be as helpful and informative as possible,... More 

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