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Candlewood Suites Virginia Beach / Norfolk

2.0 of 5 4437 Bonney Rd, Virginia Beach, VA 23462
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Candlewood Suites Virginia Beach / Norfolk
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Candlewood Suites Virginia Beach / Norfolk
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141 reviews from our community

Traveler rating
    79
    31
    13
    10
    8
See reviews for
39
22
11
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Virginia Beach, Virginia
Top Contributor
95 reviews 95 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We used Candlewood for hotel stay for 10 days while searching for rental property in Virginia Beach. DOGGIE FRIENDLY! Huge rooms, unexpected high quality of towels and linens used. Very comfortable bed, very useful and efficient kitchen, internet was superb. Very inexpensive (below our TLE) Centrally located in Virginia Beach for our search and travel needs, 15 minute commute to... More 

Was this review helpful? Yes
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Kimi F, On behalf of myself and the entire staff here at the Candlewood Suites Virginia Beach we want to thank you for your kind words, we really enjoyed having you stay with us while searching for your new home. I'm happy to hear that enjoyed your one bedroom king suite and all of our amenities that make you feel... More 

Herndon, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

These accommodations were a pleasure. The hotel staff were gracious, welcoming, and courteous to all guests. Throughout our brief stay, we noticed the cleanliness and the well kept hallways, elevator, lobby and the room/suite we purchased was immaculate. Also, this is a pet friendly hotel, and the fact that we had many four legged guests was amazing because everything was... More 

Was this review helpful? Yes
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Vanessa R, Its nice to hear that you enjoyed the amazing staff here at the Candlewood Suites, we do our best to deliver a heart-felt experience that exceeds our guests expectations. We do love our pets around here and we are glad that you had the opportunity to enjoy them as much as we do. The housekeeping staff here are... More 

Ottawa, Canada
Top Contributor
55 reviews 55 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked a reward night as we were passing through and let me tell you these suites are amazing. Huge and the staff is so nice. The room There's nothing to complain about. wants of room living room tv couch pulls out lazyboy chair small kitchen with dishes and everything you need <-- no oven tho but that's fine THERES a... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Mamiiii867, First I would like to thank you for being a loyal IHG rewards member it means a great deal to us that you chose to use your valuable IHG reward points at our Candlewood Suites Virginia Beach location. We are very pleased that you enjoyed your stay with us and took the time out of your busy schedule to... More 

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2014

Conveniently located right off the freeway and less than a mile away from Virginia Beach Town Center. Check in was fine. Upon entering the hotel, there is an odor that I can't describe. Our room was on the 2nd floor. The hallway was quite dusty and had an even stranger smell than the lobby. I had to hold my breath... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear bdet, Thank you for your recent stay with us and for reviewing our property. I am happy that our location was convenient for your travel needs and that you found our room accommodating. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the hallway and lobby may have caused you. I have taken... More 

Middleton, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

This is by no means a 5 start hotel but it gives you what your looking for if your traveling for business. The room was very clean and had a fully furnished kitchen. It was centrally located between Norfolk and Virginia Beach plus it was a short drive to many restaurants and a mall. The staff here were great they... More 

Was this review helpful? Yes 1
Chesapeake
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 24, 2014

Overall the hotel was clean, staff were friendly, free washer and dryer on site just have to pay for detergent. I had a mini get away just myself. No one was beside me and I just relaxed and watched movies. I would recommend this hotel to family and friends.

Was this review helpful? Yes
Fayetteville, Georgia
2 reviews
5 of 5 stars Reviewed November 20, 2014 via mobile

The manager went out of his way to make us feel welcome. He was knowledgeable and made recommendations for the area. I told him he had good home training and it showed in his professionalism. Did I mention the room was huge? We stay in a lot of hotels and this is definitely one that I would return.

Was this review helpful? Yes
Staunton, Virginia
Top Contributor
258 reviews 258 reviews
43 hotel reviews
143 helpful votes 143 helpful votes
2 of 5 stars Reviewed November 6, 2014

Let me first say that this hotel is in a great location. Close to Sandler Center for the Performing Arts, close to a variety of restaurants and shopping and about 15 miles from Virginia Beach Oceanfront. The people at check-in were extremely nice and very helpful. When you walk into the lobby, there is a smell. I wouldn't say it... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear dbae27, Thank you for taking the time to leave us your feedback. I am delighted to hear that you had a smooth check in and appreciate that you found our staff commendable. On the other hand, I sincerely apologize if there were any shortfalls on housekeeping and for any inconvenience this may have caused. Rest assured that your comments... More 

1 review
5 of 5 stars Reviewed November 2, 2014

We had read favorable reviews on the internet which persuaded us to give this extended stay hotel a try. We were relocating from another state and needed a "home base" for an indefinite period of time. Not only was the hotel exactly what we needed but the staff was extremely friendly and helpful. They remembered our names and responded to... More 

Was this review helpful? Yes
Brian_CWSVB, Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Hello Dody F! I would like to thank you for taking the time to write a wonderful review about your recent stay with us. It was our pleasure to be your interim home while you were transitioning to the Virginia Beach area. I'm pleased to hear that you felt well taken care of and that we provided you with exactly... More 

North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 24, 2014

The staff here is great. We checked in around 8:30pm and the woman (Victoria) at the desk was beyond friendly and very welcoming. The rate was great and everything was super clean. The set up of the two room suite was perfect for us. Unfortunately the hotel is very close to the interstate and the windows aren't designed to be... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear mvhatteras, Thank you so much for the feedback provided from your stay. I appreciate your compliment regarding our front desk staff and the room you received. However, I am sorry to hear that you experienced inconvenience during your stay and apologize for the noise challenges and unusual smell encountered. We appreciate you taking the time to provide critical feedback... More 

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Additional Information about Candlewood Suites Virginia Beach / Norfolk

Address: 4437 Bonney Rd, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Virginia Beach / Norfolk 2*
Number of rooms: 83
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Also Known As:
Candlewood Suites Virginia Beach / Norfolk Hotel Virginia Beach
Candlewood Virginia Beach
Virginia Beach Candlewood Suites
Hotel Style:
#25 Business Hotel in Virginia Beach
#34 Romantic Hotel in Virginia Beach

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