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Candlewood Suites Virginia Beach / Norfolk

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4437 Bonney Rd, Virginia Beach, VA 23462
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Candlewood Suites Virginia Beach / Norfolk
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Candlewood Suites Virginia Beach / Norfolk
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151 reviews from our community

Traveler rating
    86
    33
    14
    10
    8
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40
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Harmony, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

A guest for life. This was 1 of thee most pleasant hotel experiences we have ever had. Great staff /very friendly and accommodating 5 stars to the front desk, Very clean and spacious rooms, Very comfortable. Full kitchen A+++. Perfect for the relaxations we needed. We will be back, no doubt! The best part was it is Pet friendly for... More 

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Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

came down to the area for a wedding and was recommended to stay at this hotel by some friends. The staff were great they got us checked in early around 11:00am which was a blessing because we were running late for the wedding. The room was nice it had more in it than I was expecting. Over I had a... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Carlie J, Thank you for taking the time out of your schedule to leave us feedback on your most recent stay with us here at the Candlewood Suites Virginia Beach. I' glad that the staff was able to get you checked in early so you could make it to the wedding you were going to on time. Our guests are... More 

Brussels, Belgium
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here while attending a school in Damneck. Located right off of I-264 and just behind the Virginia Beach Towncenter / Pembroke Mall -- easy access to shopping or restaurants (a little far for walking, but not too bad). Less than 10 min to Little Creek, about 15 min out to Oceana / Damneck, and a... More 

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Solounviajero, Myself and the entire staff here at the Candlewood Suites Virginia Beach are glad that you enjoyed your recent stay with us. We are centrally located between all 3 major naval bases (Damneck, Oceana, and Naval Station Norfolk) which makes it great location for government and military travelers and I'm glad this worked out for you. I also see... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The room was great. The staff was more than helpful. Anytime I needed anything the front desk was there to help. I enjoyed the location, I was able to walk to town center with all its restaurants. I would totally stay here again.

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Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Thank you for taking the time out of your busy schedule to leave us such a positive review. We are glad that you enjoyed your stay with us. It is our pleasure to be available for you and deliver consistent, heart-felt service with an enthusiasm that makes you feel at home and appreciated. We wish you much success on your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My stay was amazing and very relaxing it was just what I needed... I also loved how nice the employees were too not like other hotels were they bug you or are in a bad mood I would definitely recommend this hotel to anyone

Was this review helpful? Yes 1
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Thank you for taking the time out of your busy schedule to leave us such a positive review. We are so glad that you had an awesome stay with us and look forward to your return. Our success is driven by our people. We pride ourselves on creating an environment promoting development, loyalty, trust and team spirit. If we take... More 

Wallkill, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Simple hotel but clean and quiet. I have stayed here before and will be back again. The staff was anxious to extend a welcome and ask if there was anything more they could do to make the stay enjoyable. Free parking and close enough to area events without the high price. DW

Was this review helpful? Yes 1
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Hi DW! Thank you for taking the time out of your busy schedule to leave us such a positive review. It was our pleasure and an honor to have you here with us. We certainly look forward to your return soon. We must provide consistent, heart-felt service that exceeds expectations. Our service is built on being friendly, enthusiastic and professional... More 

Top Contributor
168 reviews 168 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 9, 2015

I had stayed at a Candlewood in Ohio maybe 6 years ago and was not impressed. This hotel in Virginia Beach was much better experience and I would consider staying at Cadlewood in the future. The person at the from desk when we checked in (Mike?) was friendly and did move us away from the elevator when I mentioned that... More 

Was this review helpful? Yes 2
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Thank you for taking the time out of your busy schedule to leave us such a positive review. We are glad that you enjoyed your stay with us. To be the benchmark of the hospitality industry by constantly exceeding the expectations of our guests, our associates an our financial stakeholders is our goal . You are greatly appreciated. More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

A very nice hotel. It was clean the room was nice and the people were very personable this hotel excepts dogs and all pets I guess just know that. There was a dog barking for a bit one night but after I called the desk and told them it stopped. Besides the barking dog it was a great stay.

Was this review helpful? Yes 1
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Jenny T, Jenny myself and the entire staff here at the Candlewood Suites Virginia Beach are glad that you enjoyed your most recent stay with us. We are a pet friendly hotel and I apologize that one of our four legged friends disturbed your stay. We try and provide a comfortable atmosphere for all of our guests and I'm happy... More 

1 review
3 of 5 stars Reviewed February 10, 2015

I do not like to give bad reviews however this is a special case..... I have stayed at this location several times because it is convenient to my job, November and December. The room was very nice and Ms. Vanessa is always a pleasure, she is always pleasant. I came back because they assured me that there would not be... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Lizette R, Thank you for writing a review on your recent stay with us. We are very pleased that you rated our rooms high. Our goal is to consistently provide excellent guest experiences but it is unfortunate to see that this stay was not up to standards particularly with the service received from our housekeeping staff and issues encountered... More 

Greenville, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015 via mobile

My stay was for business and I wanted to relax. Checked in, got supper & settled in to watch a movie. I brought a portable DVD player but they had one in the room! You don't see that anywhere. My room was very quiet even though there was a dog next door. Very spacious room with a recliner, dining table,... More 

Was this review helpful? Yes 1
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

TanyaM72, Thank you for taking the time out of your busy schedule to leave us such a positive review. We are glad that you enjoyed your stay with us and had the opportunity to take advantage of the amenities we have to offer like the in room DVD player, recliner and fully stalked kitchenette. I will also let the housekeeping... More 

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