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Residence Inn Virginia Beach Oceanfront

Certificate of Excellence
3.0 of 5
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3217 Atlantic Ave, Virginia Beach, VA 23451
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Residence Inn Virginia Beach Oceanfront
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Ranked #11 of 114 Hotels in Virginia Beach
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
917HelenP Wilmington, North Carolina
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531 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, North Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is a full service hotel which has everything we needed when we went on vacation in Virginia Beach! The Rooms were nice and clean. Staff was very helpful and friendly! Buffet breakfast was a plus. The location is perfect for best part of Virgina beach! It's decorated beautiful and with the Beachy Theme . The rooms have kitchen so... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Extremely friendly. Clean. Great location, doesn't feel like tourist destination, but very close to restaurants, shops,etc. Not enough parking, free valet off site parking. We will be back to this location.

Was this review helpful? Yes
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Thanks again for your wonderful comments and we look forward to your return.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

For a hotel that allows pets, I have to commend them on the cleanliness of their facility. I forgot pets were allowed until I saw someone with their two dogs on their balcony a few floors beneath us. The hotel staff was super friendly, the valets were excellent, and the rooms offered a gorgeous view of the Atlantic. The hotel... More 

Was this review helpful? Yes
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your continued loyalty to us here at the Residence Inn as your choice when you visit Visit Virginia Beach, VA. I'm sure it is always a pleasure and an honor to serve you. Individuals like yourself are those whom we owe the success of this establishment. I want to assure you that we will continue to do... More 

Syracuse, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were so fortunate to find this oceanfront,clean,comfortable, friendly hotel that accepts pets!! The weekend was busy with US Open/competitive soccer tournaments on the beach. The staff remained readily available at all times, coffee & cold drinks were provided in the lobby at no charge. The breakfast served was delicious with a large variety of choices. All personnel were seen... More 

Was this review helpful? Yes 1
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Thanks again for your wonderful comments and we look forward to your return.... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I have to say I was very fearful after reading some recent reviews, but... we stayed here 7 years ago and this past week was just as pleasant. Great Location! Room was clean, comfortable, not luxurious, but it was nice. Kitchen well equipped, convenient to have a full size refrigerator. I understand parking is tight (not fixable at this location),... More 

Was this review helpful? Yes
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your continued loyalty to us here at the Residence Inn as your choice when you visit Visit Virginia Beach, VA. I'm sure it is always a pleasure and an honor to serve you. Individuals like yourself are those whom we owe the success of this establishment. I want to assure you that we will continue to do... More 

Washington, DC
Contributor
19 reviews 19 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Took a last minute long weekend trip to VA Beach. Stayed here bc it was dog-friendly. We were not disappointed!!! The rooms were very clean and tastefully decorated. Having the second room with a kitchenette was a major bonus, saved us money on meals and gave us a place to watch tv, read, etc when the kiddos napped/went to bed... More 

Was this review helpful? Yes 1
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. I'm sure it is always a pleasure and an honor to serve you. Individuals like yourself are those whom we owe the success of this establishment. We have a great team of... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am a firm believer in customer service and this is by far the best hotel in Virginia beach. From the front desk to the valet guys everyone is super friendly. I refuse to stay anywhere else with our dogs!!

Was this review helpful? Yes
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Thanks again for your wonderful comments and we look forward to your return.... More 

Newark, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

I am a frequent traveler, of course on business. Now and then I used the collected hotel points for a family vacation. This was one of those vacations. At arrival, we found that someone else had been checked into my room because of a matching last name. No fun - the room I was initially assigned was sort of an... More 

Was this review helpful? Yes 1
Dwenda M, Front Office Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for sharing your comments in which you informed us that our hotel did not meet your standards. We are sorry that you experienced this problem and we want you to know we are working to improve our standards so that you and our future guests are able to have a great experience while staying with us in the... More 

Mansfield, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2015

Hotel had beautiful views of ocean. But there are several housekeeping/maintenance issues we noticed during our 4 night stay. Windows were dirty, air conditioner sounded like a motorcycle was trapped in the closet, dishes were dirty. Also, the day we had housekeeping come into the room, they very obviously did not clean--the only thing that was evident was they changed... More 

Was this review helpful? Yes 2
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our property from your recent stay. We are delighted to hear that you enjoyed the beautiful views of the ocean from our hotel. We do want to sincerely apologize for the maintenance and housekeeping issues you had during your stay. We can assure you that this was an isolated incident and the... More 

Milton, Canada
2 reviews
5 of 5 stars Reviewed May 12, 2015

Loved every moment and staff are all top notch...kids and dog loved it too! We hesitated bringing our large breed dog yet we did and boy was that the right move. We were all made to feel welcomed and were treated like royalty. Topping it all off was the most amazing free breakfast and a pool / hot tub to... More 

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to share your experience. I am extremely pleased to hear that our hotel met your expectations for your vacation. I am fortunate to lead a wonderful team of associates who truly care about our guests and I’m glad that’s the impression you received about our hospitality here at The Residence Inn. We sincerely hope... More 

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