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Residence Inn Virginia Beach Oceanfront

Certificate of Excellence
3.0 of 5
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3217 Atlantic Ave, Virginia Beach, VA 23451
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Residence Inn Virginia Beach Oceanfront
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Ranked #15 of 114 Hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
adrep70 Winchester, NH
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518 reviews from our community

Traveler rating
    295
    140
    56
    22
    5
See reviews for
265
120
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48
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, NH
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I have reviewed this hotel before and always had glowing things to say....we are repeat guests and have been coming here for a few years now. I look forward to our stay each year and have always been pleased with our stay. My disappointment is due to housekeeping...or lack of it...depending on what someone might think is acceptable I suppose.... More 

Was this review helpful? Yes 1
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to share your recent experience with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. We are sorry that this... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff and even all of the other guests I encountered were friendly and helpful. The valets were efficient and always had a smile. We did not bring our dog and missed him terribly as all the pets present were friendly like their owners,

Was this review helpful? Yes
Dwenda M, Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated, and we will do our very best to continue to meet your expectations as well as others. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Thanks again for your wonderful comments and we look forward to your return.... More 

Hopewell
2 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly staff. This was my third stay at this hotel. Staff were very kind to our pets. Everything was very clean. Juan was very helpful and took the time to talk to my dog making her feel at home. Coffee in the loby was good as well.

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments and your feedback is much appreciated. We have a great team of people like Juan working together and we're so pleased that you enjoyed your stay here. We look forward to seeing you again soon! More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Honestly I was quite nervous about staying in a hotel with my dogs. I was not sure what to expect and so lowered my expectations. Was happily surprised and delightful pleased at so many things...the way Justin the valet sprinted up 8 flights of stairs to deliver my second set of card keys with the first set did not work,... More 

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments! We will do our very best to continue to meet your expectations. We have a great team of people like Justin working together and we're so pleased that your family including Wing & Tie enjoyed your stay here. We certainly look forward to your return in the near future! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay here at least once a year and they have the friendliest staff you will find anywhere, from the front desk to maintenence. Breakfast is great and they even offer some dinners. I highly recommend it especially if you have pets...our pugs Tank and Diesel love it :)

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated and we will do our very best to continue to meet your expectations. Individuals like yourself are those to whom we owe the success of this establishment. We're so pleased that your family including Tank & Diesel enjoyed your stay here. We look forward to your return! More 

Richmond, Virginia
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went down - spur of the moment w/daughter and grandchildren - she picked this hotel - Great room - double queen b/r - l/r and very adequate kitchen if chose to cook - l/r had pull out couch so can sleep 6 very comfortably - the balcony could have been larger- bedroom made you feel that the ocean was right... More 

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Your feedback is much appreciated and we will do our very best to continue to meet your expectations. It is always our pleasure to serve our guests. We have a great team of people working together and we're so pleased that you enjoyed your stay here. We look forward to your return! More 

lindsay
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We travel with our dog and this was just a great place to stay. Lots of room, great view, great staff! The coffee was always on, and good coffee. We walked everywhere. No need for the car. Would go back we loved it!

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated and we will do our very best to continue to meet your expectations. It is always our pleasure to serve our guests. Individuals like yourself are those to whom we owe the success of this establishment. We have a great team of people working together and we're so pleased... More 

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful,The room was nice and clean . The bed was comfortable and the ocean view was breath taking.And the staff were professional and accommodating.The Only downside to this location is the parking we had to park three blocks away but that was know big deal I enjoyed the walk ,I will definitely stay at this hotel again.

Was this review helpful? Yes 2
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments. Your feedback is much appreciated and we will do our very best to continue to meet your expectations. It is always our pleasure to serve our guests. Individuals like yourself are those to whom we owe the success of this establishment. We do apologize for our lack of on site parking which is why... More 

Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Once again my husband had business in VA beach and we tried a new hotel. Our suite was a very nice size with kitchen and dining area. This would be ideal for a family of 3-4 who wanted to have separate sleeping arrangements for a child/children without paying for additional rooms. Beware though the pull out couch was so uncomfortable... More 

Was this review helpful? Yes
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments about our rooms, pool and associates! We certainly do apologize that we were unable to make your stay a pleasurable one with regards to parking. We hope that you return to us and have a better experience on your next visit to the Virginia Beach area! More 

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly I'll state that I was naeive and uninformed with respect to the Virginia Beach area. I thought this was a vacation area, similiar if not identical to the Outer Banks, just 2 hours further north on the coast. Completely opposite of OBX. Busy, high traffic, metropolitan city, where a portion (most under construction) just happens to sit oceanside. I... More 

Was this review helpful? Yes 1
CPem, General Manager at Residence Inn Virginia Beach Oceanfront, responded to this review

Thank you for your wonderful comments about our rooms. We certainly do apologize that we were unable to make your stay a pleasurable one. We are unfortunately unable to influence the construction occurring in the area or the flight pattern of the Navy's fighter jets. We hope that you return and have a better experience on your next visit to... More 

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