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Hilton Virginia Beach Oceanfront

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3001 Atlantic Avenue, Virginia Beach, VA 23451
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Hilton Virginia Beach Oceanfront
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1,168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodbridge, Virginia
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

I've stayed at this location at least once a year for the since 2010. Each stay always started off horribly with management scrambling to correct the deficiencies of staff, unruly patrons, or unauthorized guests. During our last stay in June 2015, we were welcomed with an extremely frustrated front desk service member shouting near obscenities at her housekeeping staff. 8:30pm:... More 

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4 of 5 stars Reviewed yesterday NEW

overall pleased with hotel during our 3 night stay, however the rooftop pool was totally unacceptable, the water was mirky, had an oily sheen on top, the sides and corners of pool were "green" i am assuming algae of some sort, corners had sand on bottom, it was obvious someone wasnt doing their job, we mentioned this to sky bar... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lansdowne, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Just returned from spending 3 nights and 4 days at Virginia Beach in the Hilton. I was disappointed in the service. Was not told about HH members receiving 2 free beach chairs and towels on a daily basis until the 2nd day in. Overall I felt the customer service wasn't bad it was just lacking. Representatives lacked energy. Room was... More 

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axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Dear Kim C: We are sorry that we were not able to provide you with the quality of service that we strive to deliver to each guest. This is not typical of our hotel and staff, and I will share your valuable feedback with the team. Again, thank you for your comments. Regards, Axel Suray General Manager More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Hilton Virginia Beach Oceanfront is a fantastic place to stay in Virginia Beach. Been here many times and it's always a pleasure. Hotel is beautifully furnished, staff is extremely professional and helpful, great restaurants on premise, shops, boutiques, parking, location. ...awesome! Enjoy live music nightly outside on the hotel grounds-boardwalk area. Concierge staff knowledgeable and very pleasant. Gave great... More 

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axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Dear Melissa T: Thank you for choosing to stay at the beautiful Hilton Virginia Beach Oceanfront, and for taking the time to provide comments. We appreciate your positive feedback and are delighted that you will be returning to vacation with us again! We look forward to welcoming you back! Sincerely, Axel Suray General Manager More 

Quebec City, Canada
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Unbelivable, amazing, dream... This place was just too amazing, staff was very carefull, the room was super and the view was too amazing, incredible.. The infinity pool on the top was amazing and the Sky Bar also on the top is a very good place to relax. Very wll located in VB. Restaurant Catch 31 was also very good.

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axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Dear JiPiVallee: Thank you for your 5-star review of the Hilton Virginia Beach Oceanfront. We are happy that you enjoyed your visit and would like to thank you for choosing to stay with us! Thank you for your comments, we look forward to serving you again soon. Sincerely, Axel Suray General Manager More 

Granite Falls, North Carolina, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived just prior to check in time 4:))PM. Was told the hotel computer system was not operating and nobody could check in. They would call me on my cell when all was working. At 6:30 I asked and we could check in, no reason given for not calling. The room was better than expected but all pillows were hard as... More 

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axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Dear George Q: I would like to apologize for our computer glitch, it was indeed a very inconvenient situation for guests checking in. Our fire safety system is designed to alert us in the event of an emergency, and we take the safety of our guests and associates very seriously. I am sorry that we did not provide you the... More 

Fredericksburg, Virginia
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location is spot on,and the rooms were very nice and clean.We were ocean front and in a corner room, so the balcony was much more private.The Sunday check-in could have been a lot better. We had opted for the early check-in on the Hilton website when we booked,and were booked for the club floor,yet our room was not ready... More 

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axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Dear dhm54: Thank you for your comments regarding your recent stay with us. While early check-in can be requested, it cannot be guaranteed, and I am sorry if you were mislead. Our lounge has an amazing coffee/espresso machine, and it indeed needed a new part, which was overnighted, but I apologize that you were not able to use it. I... More 

3 of 5 stars Reviewed 3 days ago NEW

First of all, I am being very nice giving this place an average rating. I am like one click from a poor rating here, because they kind of deserve it. I mean $400/night for a tiny room is one thing, but when you get the high pressure sales pitch on a doing a timeshare tour at the concierge, it's really... More 

Was this review helpful? Yes 2
axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Hello G. David W, We appreciate your feedback regarding your stay. I am sorry that we did not meet your expectations. Each one of your comments will be used for the purpose of training our associates. Please note that the lounge is for the relaxation of our guests, and does not have the party atmosphere you desire. I would recommend... More 

Raleigh, North Carolina
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a weekend at the Hilton. If this is your first time in Virginia Beach then the Hilton is the place to stay. The reason is the Skybar,Catch 31 and the amazing rooftop pools.Access to the Skybar is limited to hotel guests and members i think.The rooms are really nice – get an ocean front view – the... More 

Was this review helpful? Yes
axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Thank you, Steve M: It was a pleasure to read your review, I will share your comments with our department heads so that they pass the compliments along! We hope that we will have the opportunity to welcome you back very soon for another spectacular stay! Sincerely, Axel Suray General Manager More 

5 of 5 stars Reviewed 4 days ago NEW

The service is always exceptional whenever we visit. We live in the Hampton Roads area & love making the visit. Our waitress "Bones" is the best there is! We mainly visit for breakfast/brunch. She never misses a beat & takes care of us beyond our needs. Highly recommended for service & food!

Was this review helpful? Yes
axelsuray, General Manager at Hilton Virginia Beach Oceanfront, responded to this review

Dear Heather B: Thank you for taking the time to review your experience at Catch31! I will pass your compliments along to Bones, she is extremely good at what she does and continues to be a wonderful role model for her peers. Sincerely, Axel Suray General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Sky bar(7)
  • Club level(5)
  • Roof top pool(4)
  • CUSTOMER SERVICE(3)
  • Ocean views(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (40)
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Doubles Superior Oceanview Room (56)
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The Hotel (61)

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