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3.0 of 5 Hotel   |   315 21st Street, Virginia Beach, VA 23451
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Atrium Resort
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Ranked #12 of 113 Hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 9, 2014
kittenjd2b Washington DC, District of Columbia
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146 reviews from our community

Traveler rating
    80
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    11
    8
    4
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60
34
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
59 reviews 59 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 9, 2014 via mobile

My husband and I visited this hotel the week after thanksgiving. It was very quiet. Few tourists seemed to be visiting the beach. It even seemed like we were the only guest on our entire floor. But I enjoyed the quiet. The hotel itself is very dated. The hotel lobby is an atrium that includes an indoor pool (hence, the... More 

Was this review helpful? Yes 2
OKRMike, Manager at Atrium Resort, responded to this review

We are glad to hear how much you enjoyed our spacious units and all of its amenities. Thank you for taking the time to mention the cleanliness of your unit as we strive to keep everything as clean as you would your own home. We really appreciate your feedback and hope to see you again in the near future. More 

Uniontown, Pennsylvania
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed October 19, 2014

It was old property that was trying to live on. Very strange layout with large windows into a massive hallway and a tiny window to the outside. It was October but the air kept failing and our room lingered around 80 degrees. Weird useless space. Silverware drawer was built into the bathroom. Okay but not good.

Was this review helpful? Yes
OKRMike, Manager at Atrium Resort, responded to this review

Thank you for your candid review and I apologize that we did not meet your expectations. Our units and hallways are spacious - by building a silverware and kitchen supply cabinet (accessible only from the kitchen) into the wall between the kitchen and the bath, we are able to keep the kitchen as spacious as possible, while also offering a... More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

Although I was only at this property for one night, I thoroughly enjoyed my stay. Check-in was swift and the front desk ladies (Nicole and Shaelyn?) were very helpful. The rooms were clean and comfortable and the housekeeping staff was extremely friendly. I am happy to recommend the Atrium Resort to friends and family coming to Virginia Beach, as they... More 

Was this review helpful? Yes 1
OKRMike, Manager at Atrium Resort, responded to this review

Our spacious units are equipped with everything you need to prepare and serve your favorite meals. We really appreciate you taking the time to acknowledge our staff, particularly Nicole and Shae-Lynn, and the amazing work that they do. It gives us great pleasure to know that our location, service, and amenities made your stay that much more enjoyable with us.... More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2014

We enjoyed our time here. We had a one bedroom, full kitchen and living room. It was the perfect size for my family of 4. The location is good. Although it is not right on the beach, it is only 2 blocks away. So you are close to the boardwalk and all the fun things to do near the hotel.... More 

Was this review helpful? Yes 3
OKRMike, Manager at Atrium Resort, responded to this review

It get give us great pleasure to know how much you and your family enjoyed your stay at the Atrium Resort. We are glad that our unit amenities suited your vacation needs and that our location in the heart of the Virginia Beach Oceanfront enabled you and your family to find activities and attractions for the whole group. Thank you... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2014

We were 2 Canadian couples who stepped into The Atrium in August and were pleasantly surprised to discover that it is definitely not your average hotel - it's a home away from home and a short walk to the beachfront. We could cook meals of our choice in the beautifully appointed kitchen with fine stemware, cutlery, pots and pans; diningroom... More 

Was this review helpful? Yes 5
OKRMike, Manager at Atrium Resort, responded to this review

We are very delighted to hear how much you enjoyed your experience with us. It gives us great pleasure to know that our variety of unit amenities suited your vacation needs and gave you that home-like feeling while on vacation. Thank you so much for taking the time to acknowledge Nicole and the rest of our staff. It really means... More 

Clinton, New Jersey
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

I returned to the Atrium this week (I visited VA beach and stayed here for the first time last month). Pleased to say that my second stay this week lived up to expectations after my first visit. It's surprising to see a bad review relating to towels and staff because I got new towels in a matter of minutes and... More 

Was this review helpful? Yes 1
OKRMike, Manager at Atrium Resort, responded to this review

It gives us great pleasure to hear that you had the same great experience during your second visit. Thank you for taking the time to acknowledge our staff and the great work that they do. We do everything we can to try and give everyone the best vacation experience possible. We really appreciate your loyalty. Thank you again for giving... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

We booked that Atrium on one of the hotel websites that has "secret deals". You know, the one that doesn't tell you the name of the hotel until after you book. We were pleasantly surprised at the accommodations and the quality of the facilities. We appreciated the kitchenette. I also liked that the children were able to sleep on the... More 

Was this review helpful? Yes 1
OKRMike, Manager at Atrium Resort, responded to this review

We are glad to hear that you and your family enjoyed your vacation with us. Our suites are fully equipped with everything you need to cook your favorite meals in a relaxing environment. Thank you for taking the time to acknowledge our staff and the great work that they do. We really appreciate your excellent feedback and we are already... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

The atrium was everything we could of asked for on vacation! We came from NJ so we tried to pack light and the resort had everything we would need to feel like we were at home. We were always greeted with a smile by the friendly staff and they were extremely helpful with anything we needed! Highly recommend the Atrium!

Was this review helpful? Yes 1
OKRMike, Manager at Atrium Resort, responded to this review

It gives us great pleasure to know that we were able to provide everything to suit your vacation needs. We are so glad that our inviting staff was able to make your experience that much more enjoyable. We really appreciate your recommendation. Thank you so much for taking the time to write this incredible review and we look forward to... More 

Atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 21, 2014

The good reviews have to be paid reviews! I've owned for almost 7 years, the maintenance fees increase and the service decreases yearly! I plan in speaking to someone this week about giving this timeshare away because it sucks! No washcloths for 2 days, television reception is very poor, and there is no wifi access on my floor! This is... More 

Was this review helpful? Yes 7
OKRMike, Manager at Atrium Resort, responded to this review

I apologize your most recent experience did not meet your expectations. It did not meet our expectations either. I also apologize that our several attempts for resolution during your stay were unsuccessful. We appreciate your feedback as we are always looking to improve and we hope you give us another chance in the future. More 

Erie, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

I'm very happy with this "resort" my girlfriend and another couple stayed in this resort for four days and we had nothing but positive experiences. I will say lack of maid service was odd and the towel exchange was kind if a pain. Other than that it was a great stay staff was friendly, room was clean and the pool... More 

Was this review helpful? Yes
OKRMike, Manager at Atrium Resort, responded to this review

We are so glad to hear how much you enjoyed your stay with us. Our staff is trained to give superb customer service and we really appreciate you taking the time to acknowledge the great work they do. We are delighted that you were able to take advantage of our great location in the heart of the Oceanfront which gives... More 

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Additional Information about Atrium Resort

Address: 315 21st Street, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Atrium Resort 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Atrium Hotel Virginia Beach
Atrium Resort Virginia Beach Va
Hotel Style:
#23 Family Hotel in Virginia Beach
#27 Romantic Hotel in Virginia Beach

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