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All 114 Virginia Beach hotels

Ocean Suites

2.5 of 5 Hotel   |   2315 Atlantic Avenue, Virginia Beach, VA 23451
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Ranked #78 of 114 hotels in Virginia Beach
A recent review
4 of 5 stars reviewed 4 days ago
svarner2014 North Ridgeville, Ohio
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  • Reviews (277)
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277 people have reviewed this hotel

Traveler rating
    79
    99
    41
    29
    29
See reviews for
167
54
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Any
English first
North Ridgeville, Ohio
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were very satisfied with our stay at the Ocean suites. The pictures on the website accurately show the rooms. The bedroom is a little small for moving around but acceptable. The hotel is in a great locations for the night life, and the ocean views. We definitely stay again and recommend to a friend.

Was this review helpful? Yes
Lauren M, Manager at Ocean Suites, responded to this review

Thank you so much for your glowing review! We are so pleased to hear you had an exceptional stay with us and are referring your friends! We look forward to seeing you back next time! More

1 review
5 of 5 stars Reviewed 1 week ago

very clean. very nice room with wonderful balcony view. The building is a little old and could stand to be updated. The pool needed more towels, and it would have been nice if they were warmed. Cheryl Oscar

Was this review helpful? Yes
Lauren M, Manager at Ocean Suites, responded to this review

Thank you so much for taking the time to come to TripAdvisor and let everyone know how much you enjoyed your recent stay with us. We are very glad you enjoyed our oceanfront view and spacious suites. We look forward to seeing you again! More

Media, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there from August 2nd through August 9th 2014. Let me just say the staff was very nice and I cant blame them for all these issues. Apparently there was a recent management change. We stayed here before and had no issues. The room was filthy upon arrival. Our 11 month old had black dust on her knees and hands... More

Was this review helpful? Yes 2
Lauren M, Manager at Ocean Suites, responded to this review

Thank you for your review. We value your opinion as we are always looking for ways to improve and impress our guests. I am so sorry to hear about the difficulties you experienced. I can assure you the balcony was fixed immediately. We would love the opportunity to make it up to you, please consider us for your next stay... More

Virginia
Contributor
14 reviews 14 reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Sorry but this was the worst place I have ever stayed in my life. We arrived at the Hotel on Thurs. July 31st. and if I knew the rooms were this bad I would have only paid for the one night and left. We got off the elevator an when I saw this little narrow hallway going to the room... More

Was this review helpful? Yes 1
Lauren M, Manager at Ocean Suites, responded to this review

Thank you very much for taking the time to review us on TripAdvisor. I am so sorry that we did not meet your expectations during your recent stay with us. I would love to discuss your stay with you, so please call me at your earliest convenience. We hope that you will consider giving us another chance to "Wow" you... More

Chatham, VA
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our room was ready when we got there. Very friendly staff. Yes only one elevator but it does the body good to take the stairs, like we did, although I understand in regards to having heavy bags or being disabled. The location was right in the beach street area with the nightly entertainment that we thoroughly enjoyed. The beach area... More

Was this review helpful? Yes
Lauren M, Manager at Ocean Suites, responded to this review

Thank you so much for your glowing review! I am so pleased to hear you had a wonderful time while staying with us and found our staff very helpful and friendly. Our location is amazing and we are within walking distance to many shops restaurants and attractions. More

1 review
3 of 5 stars Reviewed 2 weeks ago

pros: nice staff and they had our room ready before the check in time. cons: only one parking permit, found a cockroach in the kitchen, not all the keys worked. The outside of the hotel looks like a motel but the rooms look better from the inside. They gave us the wifi password but it never worked.

Was this review helpful? Yes
Lauren M, Manager at Ocean Suites, responded to this review

Thank you very much for your review. I am so glad you found our staff to be helpful and pleasant. We strive for excellent customer service. We do have limited spaces available for parking and unfortunately cannot offer a second pass, but there are many affordable parking options in area. We do have our rooms regularly checked by an exterminator,... More

Fairmont, West Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our first vacation in 40 years!! Our room wasn't ready when we got there & then it had some issues so the staff, namely Charles & Adrain, offered us another better room and free dinner. Also helped us move all our stuff. Super friendly & helpful customer service!!! WOW! Hotel is right on the beach & near lots... More

Was this review helpful? Yes 1
Lauren M, Manager at Ocean Suites, responded to this review

Thank you so much for the awesome review! It was a pleasure meeting you and your family. And thank you so much for being so kind and understanding at check-in. It's so nice to see my staff recognized for going above and beyond. We love all of our guests and want them to have an amazing experience while they are... More

West Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Short stay thank goodness. One elevator for entire hotel that you had to wait for, when it finally arrived their was always a strange smell. Upon checking in at 3:00 we had to be given another room because housekeeping had not finished the room we were supposed to stay in. Floor had dirt on when we arrived in the suite.... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 weeks ago

Wow, what a difference a year makes! Last year was wonderful the staff was exceptional the rooms were exactly as described on their site. One year later the site still says the same information but yet when we arrived it was a total catastrophe. 1. Check in time 2 pm - room wasn't ready until after 4:30 pm 2. Room... More

Was this review helpful? Yes 1
Lauren M, Manager at Ocean Suites, responded to this review

Thank you for taking the time to bring your concerns to our attention. Feedback is vital to us as we are always striving to improve. I'm so sorry to hear you weren't able to check in at 3, our check in time. This was unnaceptable on our part and I did compensate each of your rooms pretty well. We did... More

Frankfort, Kentucky
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have a 1, 2 and 5 year old. We stayed in a bunk bed room. Also had a packNplay, it barely fit but I managed to find a spot for it (attached a pic). The rooms are small, but the separation of bed and living area is a must with our family. And the kitchen was great as we... More

Was this review helpful? Yes 2
Lauren M, Manager at Ocean Suites, responded to this review

Thank you so much for taking the time to tell us how much you enjoyed your stay with us. It's kind families like yours that make us love coming to work each day. Glad you loved having the kitchen in your room. How convenient right? You can save so much by eating meals right in your room infront of the... More

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Additional Information about Ocean Suites

Address: 2315 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ocean Suites 2.5*
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Also Known As:
Ocean Hotel Virginia Beach
Ambassador Suites Virginia Beach

81 photos of this hotel

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Amenities

Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Ocean Suites is an all Suites Oceanfront property. All rooms come equipt with a microwave, refridgerator, iron, ironing board, toaster, and two stove top burners. We also provide a 37" LCD Flat screen TV and DVD player in the living room with a private balcony overlooking the ocean. We offer FREE WIFI, Local calls, in rooms safes, and Local TV Channels, as well as on site laundry for our guest. Our outdoor pool is open during season daily from 10am till 10pm weather permitting. ... more   less 
Number of rooms
53

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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