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Boardwalk Resort Hotel and Villas

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1601 Atlantic Avenue, Virginia Beach, VA 23451
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Boardwalk Resort Hotel and Villas
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Boardwalk Resort Hotel and Villas
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191 reviews from our community

Traveler rating
    44
    67
    25
    24
    31
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63
54
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Baltimore, Maryland, United States
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel room. Can't wait until the hotel has the planned upgrades. Customer service was top notch and very friendly. Make sure you check all drawers in the kitchen if you have small children. A low lying drawer had several sharp knives which my 2 year old almost got ahold of.

Was this review helpful? Yes 2
Elkton
2 reviews
5 of 5 stars Reviewed 1 week ago

Lovely Hotel and the customer service is excellent! The entire staff is friendly, professional, and helpful. I can not say enough about the front office manager, MAUREEN "MO" BROWN, top of the line in making her hotel one of the best in Virginia Beach. Just a fun place to stay at the beach....sunshine or rain. Highest rating to this hotel.

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Hi there! Thank you so much for taking the time to review us! I agree that Mo is a glittering example of customer service! I have had the pleasure of working with her now for almost 3 years and she continues to surpass customer expectations! We look forward to seeing you again in the near future! -Nicole Webster, GM More 

Montpelier, Vermont
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I arrived at the hotel around midnight after driving all the way from Vermont. Unfortunately orbitz did not let me know that I wouldn't be able to check into the hotel since I was not 21. Luckily, one of the great employees there, Danielle, realized my boyfriend was 23. After orbitz was unable to help she worked... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are so happy you enjoyed your stay with us, even despite the water repair that took longer than scheduled! We appreciate your comments and look forward to your next stay with us! I agree Mo is a wonderful person and I am so fortunate to work with her! -Nicole Webster, GM More 

Tulsa, Oklahoma
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

This hotel is a great place to stay for families. We stayed in a 1 bedroom suite with full kitchen. The kitchen came stocked with all the necessary tools to prepare and cook meals. Our suite was right by the parking garage so access to the beach was super easy. The pool is just the right size for a toddler... More 

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for your review! I agree that the Boardwalk Resort is a great family friendly resort! With the indoor pool and spa and suites with full kitchens and beautiful ocean views, a family always has something to do! We apologize if you were disturbed by noise coming from the beach! As you stated already, unfortunately there is... More 

Thomasville, North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 26, 2015

Excellent Stay! Stayed for a girls night in on Jan 24th. Beautiful lobby, Check-in with Amanda was Breeze. Stayed in 808 in a 1 bedroom side angle suite. Was very pleased with the separate rooms and full kitchen. Kitchen area exceeded my expectations with all the utensils anyone would need. The shower/ tub was exposed (open into the bedroom) toilet... More 

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Wow! Thank you so much for your detailed review! We are so happy you had a fun "girls night out"! I agree the views are awesome and the property is beautiful and well maintained (although I may be biased! :-)) We definitely hope to see you back at the Boardwalk Resort & Villas very soon! Just wait until you see... More 

Saint Inigoes, Maryland
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 27, 2014

Stayed Christmas night room 204. First off, I'm sure my experience is unique. At least I hope so. When we walked in the room it had a strange smell, almost like cat urine. Not real strong at that time. Also, all the hot water faucets were turned on in the kitchen and bathroom. The room was hot and very humid... More 

Was this review helpful? Yes 3
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Hello ctharley, Thank you for your review. Your review says that I can call you however you declined to provide a phone number when you spoke with our Front Desk. If you provide me with a number I would be more than happy to phone you to discuss your stay. To briefly address your review, this practice of running water... More 

Earlysville, Virginia, United States
1 review
5 of 5 stars Reviewed December 24, 2014

Our family spent Christmas at this hotel and it was perfect for us. The room was clean, the kitchen was fully equipped with all the items we needed, and the service was kind and friendly. We had an issue with the AC unit and it was handled promptly and professionally. We had a ton of rain while we were there... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for your review! We are so glad that you chose the Boardwalk for your holiday stay! I am very blessed to work with some wonderful people who do a great job and I am very thankful that you were able to enjoy your holiday and make some lasting memories for your family! Please come visit us... More 

United States
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 6, 2014

We were looking for a place to stay with views the ocean and more than just a bedroom, I lucked out and discovered the Boardwalk. You won't be disappointed if the amenities in your room are. More important than what's outside of it. Great prices, awesome views from every room, tons of room in the bathroom, separate lavatory, big kitchen... More 

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for the review of our property! We are so happy you found us as well! I agree with you, after you stay in a room with separate living area and full kitchen, its hard to go back to a standard hotel room! The views make it even better and our rates are also a great deal... More 

Roanoke Rapids, North Carolina
1 review
5 of 5 stars Reviewed December 4, 2014

Just had a wonderful experience at the Boardwalk! I was upgraded to an ocean front room, loved the view. The room was extremely clean and the bed was very comfortable. The best part of our stay was the staff. Moe, Nicole and Precious should have a reality show; they always kept us smiling and laughing while being very accommodating and... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Oh thank you so much for your wonderful comments! You have made my day! We often say that we should have a reality show here ourselves! It is so nice to work with people who make you laugh every day! We really are looking forward to your next visit with us; maybe we can entertain you again! Best, Nicole Webster,... More 

Jamaica
2 reviews
5 of 5 stars Reviewed December 3, 2014

I had a wonderful time. The views of the beach were amazing. They had Christmas decorations up and the kids loved it. The place was very clean. We had thanksgiving dinner in the villa and it accommodated all my family members. Would love to visit in the summer. The rooms are spacious. I traveled to many different places and stayed... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for your review! We are so happy that you and your children enjoyed your holiday stay with us! I agree that our location and views are amazing! It is also very nice to have a place to cook and serve holiday meals away from home! I hope you do come back and visit us this summer!... More 

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