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Boardwalk Resort Hotel and Villas

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1601 Atlantic Avenue, Virginia Beach, VA 23451
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Boardwalk Resort Hotel and Villas
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Boardwalk Resort Hotel and Villas
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211 Reviews from our TripAdvisor Community

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Traveler rating
    54
    76
    26
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (211)
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    (56)
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PA
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very very nice hotel, very clean. We had a one (1) bedroom suite with a full size kitchen (stove, fridge, dishwasher, booth w/chairs. Dani (front desk) and Mo, very nice, professional young ladies, they were very helpful and accommodated our needs. Ocean view lovely; thanks ladies.

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for your review! I agree that we have a wonderful location with some wonderful team members like Dani and Mo! We are so happy that you enjoyed your holiday with us! Please come back and visit us soon! -Nicole Webster, GM More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Sara is a great waitress! She made me and my husband feel welcome during our visit to the beach. She gave us recommendations according to what we have ate in the past and our food came out absolutely perfect! This beach spot was amazing thanks to Sara. You know the food is good when it makes you laugh and smile!!

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Wow! Thank you so much for taking the time to write a review for our hotel and restaurant! My staff and I are so thrilled that we could exceed your expectations! We will be sure to let Sara in the Rockfish Restaurant know how much you enjoyed her service! Please come back and visit us again very soon! -Nicole Webster,... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the 4th of July my wife daughter and I had a requested an early check in. The normal check in time is a 4p.m. and after my prodding we finally got in after 3p.m. At any rate the place is great. I had read some reviews about the day time front desk attendant before we left and am sorry... More 

Was this review helpful? Yes 2
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

My name is Nicole Webster and I am the Resort Manager. I would like to thank you for taking the time to express your comments and concerns regarding your recent stay at Boardwalk Resort and Villas! We are happy to hear that you love the Boardwalk Resort! We strive for excellence in guest service; it is our goal to exceed... More 

Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

I own at boardwalk and ive been at this resort now for 3 years and ive never had a problem. My family and i enjoy ourselves every year. The room is always extremely clean. The staff will work with you as far as an early check in. Everyone is very friendly! from the front desk staff to housekeeping and engineering.... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you very much for taking the time to post a review of our property! What a pleasure it is to hear about how you enjoyed your stay with us! We are happy to have such a great resort in the middle of all the "action" for our guests and owners to enjoy! We are lucky to have a wonderful... More 

Boston, MA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My room was located on the right side of the resort in a 1 bedroom oceanview room directly across from a trash chute. The room decor was nice but the view was minimally acceptable since I was told by the reservations department several months earlier that the view would be oceanfront. I also found the staff to be very pleasant... More 

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

My name is Nicole Webster and I am the Resort Manager. I would like to thank you for taking the time to express your concerns regarding your recent stay at Boardwalk Resort and Villas. We strive for excellence in guest service; it is our goal to exceed our guests’ expectations. I would like to apologize that during your stay we... More 

Nile River Valley, Egypt
1 review
4 of 5 stars Reviewed June 13, 2015

We stayed at the Boardwalk Resort the week of May 18th in a one bedroom suite with our 3 children. Overall, we have no real complaints other than spotty wifi. I work from home as a social media manager and blogger and was counting on being able to have access to work while staying at the Boardwalk. My laptop connected... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Wow! Thank you so much for taking the time to write a review for our hotel! My staff and I are so thrilled that we could exceed your expectations! Service and cleanliness are what we take pride in, and the fact that we have a great location and fully appointed suites with full kitchens doesn't hurt either! We are so... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 11, 2015

Staff was very friendly and accommodating. There was an issue with the room next to ours so we were asked to move rooms to a similar room we already had, but for the inconvenience we got a free $50 voucher for dinner and the next day we got upgraded to a much bigger room with a full kitchen and a... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for taking the time to review our property! We are glad that you enjoyed your stay with us! I agree moving rooms is an inconvenience, but when it comes with an upgrade its worth it! It is very convenient to have a full kitchen and separate living and sleeping area, which is why its so much... More 

Clifton, New Jersey
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 7, 2015

Was there May 30 2015 Very Nice Place Staff Very Friendly Had A/C Problem in Room Made Call 2 Front Desk It Was Fixed In 30 Mins Room Are Very Nice And Big Had Ocean View Full Kitchen Restaurant Downstairs Was Over Price Ask For Fried Shrimp I was Looking For The Shrimp Had 2 Ask 3 Times For Tartar... More 

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for taking the time to review our property! I agree the rooms and views are beautiful! I am very sorry that you had an issue with eating in Rockfish. This is certainly not a common complaint but I will certainly pass that along to the restaurant manager. We hope you will come and stay with us... More 

Valencia
Level Contributor
149 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed June 5, 2015

This hotel is all suites and the rooms were very large, at least our room was, it could sleep 6 people with two pull out sofas and a full size bed. The bed was supposed to be queen size, but it wasn't. The only complaint was the bed was too soft. The living room was large and the eating area... More 

Was this review helpful? Yes 1
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

My name is Nicole Webster and I am the Resort Manager. I would like to thank you for taking the time to express your concerns regarding your recent stay at Boardwalk Resort and Villas. We appreciate having you as a guest and really appreciate you taking the time to give us your feedback! We strive for excellence in guest service;... More 

Level Contributor
254 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed June 4, 2015

We stayed here for the week of Christmas. This hotel has beautiful views of the ocean. The rooms re spacious and very comfortable. The kitchen is full and is well stocked with appliances and dishes. We were able to cook Christmas dinner there for 7. We needed to add on a few days to our stay and they were able... More 

Was this review helpful? Yes
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you so much for your review! We are so happy you were able to enjoy some quality time with your family during Christmas here at the Boardwalk Resort! I agree its very convenient to have a full kitchen in your room, especially during the holidays when we love to cook! We hope you will come visit us again soon!... More 

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