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Capes Hotel

Certificate of Excellence
2001 Atlantic Ave, Virginia Beach, VA 23451
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1 room 1 adult
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Capes Hotel
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341 Reviews from our TripAdvisor Community

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Falls Church, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Had such a wonderful week in May 2015 that decided had to return in September. Everyone at the front desk was extremely friendly and helpful and the housekeeping staff were very accommodating, The view from my balcony couldn't be beat and being able to walk right onto the beach was a terrific plus. As a woman traveling alone security is... More 

Helpful?
Thank Susan R
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015 via mobile

Our family came to Virginia Beach for the Fourth of July weekend, Upon arriving at the hotel we were greeted with a friendly staff and a speedy check in which was nice because we were tired from the drive. The rooms were clean, the location was great and the rates were reasonable. Definitely a great experience for the whole family... More 

Helpful?
Thank MCIndustries
Leesburg, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015 via mobile

I have really enjoyed my two stays here. Both times we were given a warm welcome when we arrived. All the staff is great, when I asked for things I get fast and friendly help. The rooms are a bit dated but very spacious and well maintained. The bathroom is small but functional and the sink is outside which helps... More 

Helpful?
Thank orlandovargas345
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed November 5, 2015

We had stayed here twice prior to this year's visit for the Oceana Air Show, and we loved staying here.This year's experience was so starkly different to the others, it shocked me. The staff and management had changed, the cleanliness had changed and the service had changed - all for the worse. Upon checking in I noticed the entire desk... More 

Helpful?
4 Thank Theo M
gmcapes, General Manager at Capes Hotel, responded to this review

Thank you for taking the time to review our hotel, we appreciate all comments the good and the bad. We are truly sorry for your unpleasant experiences. Our customers and their satisfaction is our top priority and we would do anything we can to ensure your stay is a pleasant and comfortable one. The Capes has been operated continuously for... More 

Canton, Ohio
Level Contributor
164 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed October 25, 2015

The hotel was mostly clean and right on the beach. Great location during the week on the off-season being about in the middle of the boardwalk. Employees were friendly and helpful. Being across the street from food options was another benefit for someone with young children. The negatives: Friday night, the area was completely different. It was very crowded and... More 

Helpful?
Thank SuperPoser
Richmond, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2015

We return every year and without a doubt the level of comfort and service we receive always exceeds our expectations! The staff always goes over and beyond to make sure our stay is comfortable and enjoyable. Once again thanks for making our stay at The Capes memorable!

Helpful?
2 Thank Terry C
Ohio
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed September 25, 2015

The Capes was a very nice, clean hotel. The staff was always helpful and friendly. We stayed in the King Suite and it was plenty of space for our family of three. We loved have a balcony that overlooked the ocean. Our room also had a full sized fridge and microwave. The pool was small but perfect for our almost... More 

Helpful?
1 Thank Mary E
Olney, Maryland
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 16, 2015

This is a really good ocean front hotel at a reasonable price. We needed a two room for the kids and grand kids and a single for mom and dad. All rooms face the ocean. There is a small, but really nice café. The central location had shops and a variety of restaurants within walking distance. The staff was very... More 

Helpful?
2 Thank Bill20832
Locust Grove, Virginia
1 review
5 of 5 stars Reviewed September 15, 2015

I have been coming to the Capes for years now. It is the only place in Virginia Beach I will stay. If they are booked, I change my travel plans! The room, the windows, the balcony furniture, EVERYTHING is as clean or cleaner than my home! The staff remembers you when you call for reservations, the housekeeping, front desk and... More 

Helpful?
Thank Edward W
Port Republic, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 10, 2015

We really enjoyed our stay at The Capes on the oceanfront. The hotel was clean, the staff was friendly and very helpful, always asking if you are in need anything. The food at the cafe was delicious. We will definitely stay there again.

Helpful?
Thank Debbie D
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