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Courtyard by Marriott Virginia Beach Oceanfront / N 37th St

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3737 Atlantic Ave, Virginia Beach, VA 23451
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Courtyard by Marriott Virginia Beach Oceanfront / N 37th St
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Courtyard by Marriott Virginia Beach Oceanfront / N 37th St
Courtyard by Marriott Virginia Beach Oceanfront / N 37th St
Courtyard by Marriott Virginia Beach Oceanfront / N 37th St
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564 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newport, Rhode Island, USA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My sisters and I have stayed here twice in the last 6 months due to it's convenient location near our family. Both stays we had the same experience - excellent customer service! When we inadvertently booked Courtyard Marriott at South End of VB - James at the front desk moved reservation changed our reservation without any problem. Printing documents that... More 

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1 review
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel expecting a good quality Marriott experience but the bathroom shower drain was clogged. Showered in a pool of soapy water. We notified the front desk and next day, same thing not fixed. We checked out.

Was this review helpful? Yes
Tyme H, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

I would like to thank you for your review on our property. I do apologize for the issue that you had during your stay, but you have provided us with very important feedback to correct this problem. I have contacted the departments involved and we are actively working towards a resolution. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel, very clean and the management and staff were very friendly!The breakfast was delicious. We hope to visit again in the future and we will definitely stay there again! Oh and they are also a pet friendly hotel! Thank you!

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Tyme H, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

Thank you for taking the time to leave us a review for our property. We are very pleased that you enjoyed your time here at the Courtyard North, and all of the amenities that we offer were convenient for you. While we are not a completely pet free property, service animals are accepted. Thanks again for staying with us, and... More 

Sangerville, Virginia, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My runner friends and I have stayed at this hotel for the last 2 years for the Shamrock races. The hotel is a few blocks from the start line for the different races and within sight of the finish line and party tent. We will continue to stay at this hotel for Shamrock in the years to come. The customer... More 

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Amy M, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

Thank you so much for returning to Courtyard North during the Shamrock Marathon. Nothing makes us happier than when guest return to visit us again. I can't wait to let Jennifer, James and Tyme know how impressed you were with them. They will be so excited! We look forward to seeing you again next year! As always, thank you for... More 

New Brunswick, New Jersey
1 review
5 of 5 stars Reviewed March 19, 2015

We were in Virginia Beach son's college lacrosse game. From the time we arrived the service and hospitality was STELLAR! Employees Brandon Holey and Tyme Hammond were great. It was amazing how Brandon remembered our names multiple time throughout the trip. From the front desk to the maintenance staff, everyone was pleasant. We'll be back!

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Tyme H, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

Thank you for taking your time to leave us a review on our property and for your kind words about our staff. Customer service is our primary area of focus here at Courtyard North so it is always refreshing to hear that our guests have enjoyed themselves, and were fully accommodated throughout their stay with us. It was a pleasure... More 

Midlothian, VA, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 23, 2015

This was a business trip, and the hotel didn't disappoint at all. I found all of the staff to be extremely helpful and polite. The facility itself was clean and well maintained, and felt welcoming. The outside balcony was a bit small, but this didn't bother me at all, as I didn't feel like lounging outside whilst the wind chill... More 

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Tyme H, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

On behalf of the entire staff here at the Courtyard North, I would like to thank you for choosing our property for your business stay in Virginia Beach. We are happy that our property was able to fulfill all of your needs during your stay, and the feedback is greatly appreciated. We hope that we can host you during your... More 

Forest
Top Contributor
53 reviews 53 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2015

My extended family and I came to the Courtyard for the first time. It was February, and probably not the best time visit the beach. The staff upgraded our three rooms to incredibly beautiful rooms. Another staff person gave us a great restaurant recommendation. The pool and hottub were great. We had a great winter getaway. The front desk staff... More 

Was this review helpful? Yes 2
Amy M, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

Thank you so much for your wonderful feedback! I am so happy to hear that jake and tyme made your stay so much more memorable! Even in February, the views are amazing! I am glad you were able to experience Va Beach this time of year. The glimmer of the snow on the beach was absolutley beautiful! We do have... More 

Rancho Mirage, CA
Top Contributor
152 reviews 152 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed February 16, 2015 via mobile

Excellent front desk staff--Jake, James, Ty. Theses guys could not have been more helpful and rectified our issues instantly. Very modern welcoming place directly on ocean, miles long promenade in front, one for walking, one for bikes. Wide, beautiful sandy beach. Yes, it was February but 50 degrees on arrival and OK on the balcony for sunset and watching horses... More 

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Tyme H, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

Thank you very much for staying with us for your recent trip to Virginia Beach, as well as your property review, we greatly value your feedback! I am glad that we were able to quickly resolve your problems while you were with us, and we are taking the necessary steps to alleviate the other concerns you have mentioned. Our team... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 16, 2015

Room was very shoddy, carpet had stains, the closet wouldn't shut, and there were random hairs in the bathroom. Besides that, I asked (since they told me the hotel was only half full) for a quiet out of the way room. They put me RIGHT NEXT TO the loudest room! They constantly slammed the door every five minutes, and even... More 

Was this review helpful? Yes 2
Tyme H, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

First off I would like to apologize for the problems that you had during your recent stay here at the Courtyard North! I would also like to thank you for taking your time to review our property. We try our best to make sure that all of our valued guests enjoy their experience with us and are comfortable here at... More 

Ocean City, Maryland
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015

I got a promo email from Marriott rewards and booked a great deal for one night. I cancelled a room closer inland for this oceanfront gem! Check in was quick, and the nice lady informed me she had upgraded me to a suite on the top floor. Marriott Rewards does have its advantages! All rooms are oceanfront and the suite... More 

Was this review helpful? Yes 1
Amy M, Front Office Manager at Courtyard by Marriott Virginia Beach Oceanfront / N 37th St, responded to this review

I am so excited that you had such a wonderful stay with us! Thank you for taking the time to write a review on your recent stay. You are part of our Marriott family and all of our staff at Courtyard North take great pride in making sure you feel at home. The view from the top floor is absolutely... More 

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