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Turtle Cay Resort

2.5 of 5 600 Atlantic Avenue, Virginia Beach, VA 23451
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Turtle Cay Resort
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Turtle Cay Resort
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274 reviews from our community

Traveler rating
    92
    76
    41
    40
    25
See reviews for
101
68
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (81)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (52)
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1 review
4 of 5 stars Reviewed 1 week ago

My hubby and I stayed at Turtle Cay for the first time Valentine's/President's Day weekend. I have always looked longingly from afar! This is a very nice hotel. We booked a one room king suite which was clean and beautifully appointed. The lobby of the hotel is gorgeous and I really want the painting above the fireplace! The only problem... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for your nice words regarding your recent visit to our Resort over Valentine’s Day weekend. I appreciate your compliments and I have shared them to all of our departments. We have actually received many compliments about the large painting that is located above the lobby fireplace. I am sorry about the noise from your original Lake... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have never officially stayed at the Turtle Cay Resort so I cannot post review on hotel as a whole. However I recently made a reservation with intention to stay and within an hour was told that they over booked the hotel and that they could not promise room or room type I paid for. That of course was unacceptable... More 

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

It is unfortunate to read that you had a recent negative experience with our reservation process Please be assured this will be investigated. It is my hope that you give us a second chance, and this experience will not prevent you from actually staying with us in the future. Warmest Regards, Lynette Fournier Resort Manager More 

Chesapeake, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful location across the street from the Atlantic Ocean. Staff was extremely friendly and helpful. The heated outdoor pools are fantastic. Even in the harsh winter weather the grounds were well kept. If you want a nice clean room in Virginia Beach with a professional friendly staff The Turtle Cay is your place.

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your nice words about your recent visit to our resort over Polar Plunge Weekend. It is always a pleasure for us to host this event every year. I will be mentioning your comments about the overall upkeep of our beautiful grounds to our Executive Housekeeper and Chief Engineer for job well done. Please let us know if... More 

Coton in the Elms, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2015

I investigated several hotels for a weekend of R & R ...finally choosing Turtle Cay without even booking. I arrived in VA around 10am & walked into the lobby of paradise. The lobby was warm and smelling good making me want to kick my shoes off and sit in front of the fireplace. The staff was polite and got me... More 

Was this review helpful? Yes 5
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Wow! What an awesome review! On behalf of my staff and I, thank you so much for taking the time to write your review about our resort and for the very kind words. It was a pleasure to be your hosts during your recent stay with us. Everything that you said in your review is what the Turtle Cay is... More 

Virginia Beach, Virginia
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 14, 2015

My husband and I stayed here for 5 days to celebrate our anniversary and New Years. I had major back surgery 2 weeks before hand, so it was also a getaway to just get me out of the house and no temptation to do anything!! The staff were wonderful to us, upgrading us to a lovely one bedroom suite. I... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your nice words about your New Year's and Anniversary visit to your resort. It was a cold New Years Eve, so I'm glad that you were able to get the chance to use the fireplace in your suite while ringing in this new year. The fireplaces in the suites are a great off-season amenity that our guests... More 

Chesapeake, Virginia
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2015

We have been here twice off season while in the market for a new home in the Hampton Roads/Tidewater area. The first time was OK, but the second we had to be moved to a new room. OK, we knew there was remodeling going on but we didn't know that there was going to be heavy machinery six days/week. So,... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Firstly, thank you for reviewing our property from when you stayed with us during the two separate occasions that you stayed with us with the first visit being November 2013 and the second being January 2014. During both times that you stayed with us, we were undergoing a major renovation project, which was replacing all of the kitchens and kitchenettes... More 

Bluffton, Ohio
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 2, 2015

We enjoyed a week here in the off season. The staff was kind, conscientious, and minimally invasive (except for the two obligatory time share phone calls). Beach access is close and easy, very nice pools and hot tubs on the property. It is in the heart of everything but it circles the block and the view is inside looking at... More 

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you so much for the great feedback about our resort! I couldn't agree more that have a great staff that works here and they are genuinely eager to make all of our owners and guests stays an enjoyable one. I will be sharing your review with my staff. We appreciate your business and hope that you stay with us... More 

Canton, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2014

This facility was so difficult to navigate. Parking is extremely limited. There is only one elevator in a horrible location to get all of your luggage up to the third floor. The walk in the cold & rain was very long. Our room was smaller than some of the hotel rooms we have stayed in. There was no noise reduction... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We at the Turtle Cay Resort are in receipt regarding your recent visit to our resort. I am disheartened to read that you summarized your review in the matter that you will “never” stay at our resort again and you wouldn’t recommend us to your family and peers. I do apologize that you found the resort difficult to navigate around.... More 

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Turtle Cay is beautiful. We stayed in a two bedroom and it was very comfortable. The kitchen proved to be very handy with preparing our Thanksgiving dinner. We have family in Virginia Beach and the resort was very accommodating in providing parking and assisting them to our room. The room was extremely clean and Josh took good care of us,... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for choosing to stay with us during the Thanksgiving Holiday, and for your kind words! I am happy to know that you found your accommodations comfortable and enjoyable, but more importantly, clean. I will be sharing this review with Josh. It will be sure to put a smile on his face. We are a family oriented... More 

Staunton, Virginia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 17, 2014

My wife and I stayed two nights at Turtle Cay. First night was lovely as was the room and the overall upkeep of the buildings. However, on the second night the room next door hosted a very loud party that featured music, people banging to get into the room from midnight through 730 am, shouting, etc. Hotel security answered our... More 

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The Turtle Cay Resort is in receipt of your review in regards to your recent stay with us. Please accept my deepest apologies regarding the noise from the neighboring unit on the last night you were in-house. Please know that we are a family-oriented resort with policies implemented to ensure that all resort guests have a pleasant visit with us.... More 

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Additional Information about Turtle Cay Resort

Address: 600 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay

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