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All 115 Virginia Beach hotels

Turtle Cay Resort

2.5 of 5 Hotel   |   600 Atlantic Avenue, Virginia Beach, VA 23451
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63%
Ranked #46 of 115 hotels in Virginia Beach
A recent review
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  • Reviews (252)
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252 people have reviewed this hotel

Traveler rating
    87
    65
    39
    39
    22
See reviews for
93
61
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
NY
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff here are super helpful and I would like to particularly call out Jaime for being very helpful and super nice! She truly takes customer service to an awesome level. Last year when we stayed here, I was not thrilled with the room that we had as the bedroom was in the front of the unit and it made it... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your recent feedback about our resort. I will be sharing your kind words about the staff with the associates. I’m Happy to hear that Jaime provided wonderful service. The resort tries very hard to meet guest’s expectations, and I’m happy to hear we were able to do that this visit. Please know I’m in the process of... More

Bensalem, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived and organ ally was told our room was not ready. We were okay with that since we did arrive early. Five minutes latter 5 hey said they had a room for us. Went up to the room and something just did not seem right. Counters very low and the closet very small and shelf very low plus no counter... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We appreciate you taking the time out of your current vacation with us to share your comments. The resort takes guests requests very serious, and placed you in the only A-side requested, unfortunately this was the last A side available The A-Side suite you were originally placed in was an ADA Unit. Consequently, I am disappointed to read and hear... More

Doylestown, Pennsylvania
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Units are clean, new kitchens, bedroom is small and cramped feeling. Same issue with the pool area here as other resorts. Guests claim chairs and tables early in the morning and you don't see them there most of the day. Don't know what the answer is to resolve this. The hotel is in a great location for beach acess and... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We thank you for submitting a review about our property. Our pool attendants regularly check the pool area to make sure that any towels that have been left out for a certain length of time are removed so that other guests and owners area able to use the lounges and chairs. I will be reviewing this with our engineering department... More

Hagerstown, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

We are currently staying at Turtle Cay and have been owners for the past 7+ years. I will admit the one year we stayed, several years ago, we were not as happy with the room. There were some cosmetic issues that needed attention. I am happy to say that by our next visit they had been taken care of and... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

One of the best testaments that any manager likes to read or hear is when their owners and guests have a great vacation experience. With that being said, we would like to thank you for your continued ownership and loyalty to the Turtle Cay Resort for the past seven years. Thank you again, for your continued patronage of the Turtle... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

I've been staying at The Turtle Cay for 10 years and love it every time! I have to say that my stay last week was perfect and my husband and I noticed a few new guest perks. One morning they had breakfast served under the poolside gazebo (pastries, fruits, coffee, juices, etc). One evening the had a poolside movie for... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for such a nice review about our resort. It is a great pleasure to read that one of our associates made a difference in your stay with us. I will be sure to share your review with Kris and the rest of our associates. Every Tuesday morning we have a social hour at the poo l deck that... More

Mifflintown, Pennsylvania
1 review
5 of 5 stars Reviewed June 4, 2014

We stayed on May 26th to the 30th, it was an awesome place, and lived up to my expectations. The kitchen was awesome, and everything in it was provided for us, including pots and pans and silverware to drinking glasses and bowls. The dishwasher was a nice touch, saved me from doing dishes while on vacation. This was our first... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for the nice review regarding your recent stay with us. I am very pleased that our associates exceeded your service expectations and that you enjoyed your first visit with the Turtle Cay and Virginia Beach. I will be sharing your nice comments with our associates. I agree that the full kitchens in our suites are a... More

Northfield, New Jersey
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

We get there on 05/06/14 planning to stay for 4 nights and everything was just perfect!, we had the suite with a kitchenette and an adorable space with a fireplace. walking distance to the boardwalk and many excellent restaurants. We loved it so much that we decided to stay one more night so we went for it, one of the... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

“Everything was just perfect!” Those are the words that we always want to hear from our guests! We are so glad to hear that you enjoyed your first visit with us at the Turtle Cay and Virginia Beach and chose to stay a little bit longer with us. Your comments will be shared with the rest of our team as... More

Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2014

we stayed there in the middle of march 2014. we were visiting the local kingdom hall of Jehovah's witnesses were we would be helping in the French ministry during the week. we stayed in the penthouse suite and it was extremely nice and very clean. both rooms were large and the kitchen and dining and living areas were very nice.... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your review. I’m glad to read that you appreciated our outdoor amenities and always came back to a clean and fresh penthouse suite. We also appreciate your comments and suggestions that will be shared with our team. One of the best comments that a manager can read or hear is that their associates exceeded service expectations. I... More

Senior Contributor
46 reviews 46 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 26, 2014

I love this place. The staff is very friendly and there are several great restaurants within walking distance as well as the beach across the street. Walk next door to a coffee shop, ice-cream and deli. Walk .5 miles to the inlet for three more great restaurants. Once you park your car under the the covered garage, you won't really... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for the thorough review about our resort. We also value your suggestions that you mentioned in your review. The next time that you stay with us, we invite you to call the resort directly to request a room location of your preference that will meet your needs. The resort will make every attempt possible to meet your request... More

Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed May 24, 2014

My husband and I came here for a week through a timeshare exchange. The place is very clean. The pool is tested several times a day and the area well maintained. The staff was friendly and courteous. We had a great time. Would definitely come here again.

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your kind review. Your comments regarding our property cleanliness and overall condition of our courtyard pool area has been shared with our team here at the Turtle Cay.We hope that you have the chance to see us again soon. Thank you again. Warmest Regards, Lynette Fournier Resort Manager More

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Additional Information about Turtle Cay Resort

Address: 600 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay

98 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#20 Romantic Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
Sit back, relax and enjoy a suite that feels more like home than it does a hotel room. Each of Turtle Cay's suites features thoughtful touches such as high ceilings, oversized bathrooms with jetted tubs, and a cozy gas fireplace. In addition to comfortable, home-like accommodations and amenities, our suites include extended-stay necessities like well-equipped kitchens and kitchenettes, washer and dryers in suites, and complimentary coffee and tea. ... more   less 
Number of rooms
124

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