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Turtle Cay Resort

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600 Atlantic Avenue, Virginia Beach, VA 23451
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Free Breakfast for Two
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1 room 1 guest
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Turtle Cay Resort
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293 Reviews from our TripAdvisor Community

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Traveler rating
    102
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114
72
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (91)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (52)
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Oswego, New York
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited and reserved a one bedroom suite with full kitchen, laundry, dining area, pull out sofa and balcony with table and four chairs facing the courtyard. The bathroom was very large with a whirlpool tub and a walk in shower. The room was very clean! The hotel staff were amazing and friendly! Our concierge helped us book reduced rate... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

On behalf of my staff and I, thank you so much for taking the time to write your review about our resort and for the very kind words. It was a pleasure to be your hosts during your recent stay with us. Everything that you said in your review is what the Turtle Cay is all about. We try to... More 

Pennsylvania
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was last at Virginia Beach more than 3 decades ago. My wife and daughters have never been there. Since 2005 we have been going to Ocean City, MD. This year we decided to try something different. The Turtle Cay was fabulous. The one room suite was EXTREMELY spacious and clean. Having a dryer (how often do your clothes and... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for taking the time out of your day to review our resort. Your kind words about our resort and our amenities are greatly appreciated and our staff will be pleased to hear that you enjoyed your stay with us. We hope to see you again soon. Warmest Regards, Lynette Fournier Resort Manager More 

Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed at The Turtle Cay the weekend of August 1,2015. The main selling point of The Cay is the swimming pools. My kids found both large pools to be dirty and the water very cloudy. Not what we were expecting. Even first thing in the morning the pools were despicable. Our room was on the far side of the... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for taking the time to review our resort here on TripAdvisor. I am very sorry that our resort failed to meet your family’s accommodations. Your comments regarding the noise level of your suite and the pool area are very concerning and I will be sharing with the Turtle Cay team. I agree with your recommendation that the one... More 

Pittston, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the time you check in you feel welcome and comfortable. All staff was pleasant and friendly. Rooms were clean. Excellent daily maid service. Would definitely stay here again. Pool provided adequate fun for our children , lots of daily activities for children to keep busy. Very family oriented.

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Wow! What an awesome review! On behalf of my staff and I, thank you so much for taking the time to write your review about our resort and for the very kind words. We try to accommodate each and every guest and owner that stays with us and to make their visit a memorable one. I am glad you enjoyed... More 

new jersey
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We traded the week with the timeshare company. So lucky to find this week at the TURTLE CAY. The staff is amazing, from the front desk, to getting towels delivered to our room on Wed. The location of the hotel is perfect. love the downtown, very quiet, family oriented. One block from the beach, which we did not mind. We... More 

Was this review helpful? Yes 1
Lynette F, Manager at Turtle Cay Resort, responded to this review

Thank you very much for your great review. My staff and I are very happy knowing that you enjoyed your visit to our Resort and took advantage of the great amenities that we have to offer our Owners and Guests. Please come back and see us again soon as we would love to have you back! Warmest Regards, Lynette Fournier... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2015

I have been staying at Turtle Cay for years and it's a great place to stay. Yes, it is across the street from the beach front but it has the best pool area on the beach. The two outdoor pools are heated, the furniture is teakwood with cushions, there are two spas, the pool area is roomy enough for tables... More 

Was this review helpful? Yes 3
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The staff and I want to thank you for taking the time to write your review about our resort and for the very kind words. It was a pleasure to be your hosts during your recent stay with us. Everything that you said in your review is what the Turtle Cay is all about. We try to accommodate each and... More 

Staunton, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

Loved the layout of the property, two beautiful pools-one perfect for small kids (enjoyed the water aerobics classes), Best kitchen I've ever seen in a timeshare resort with new SS appliances, excellent gym in sister resort Beach Quarters right across street. Good location, lots to do within walking distance. BIG CON: very noisy property -- do not go there if... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for staying with us. We are so glad that you enjoyed your visit with us and would most certainly look forward to having you as our guest again in the future. Warmest Regards, Lynette Fournier Resort Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

I always live a place that feels like it is better than home. This is it! Everyone here seems so happy. Especially love the pools and hot tubs. They have shade areas if you are worried about too much sun

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for your great review. My staff and I are very happy knowing that you enjoyed your visit to our Resort and took advantage of the great amenities that we have to offer our Owners and Guests. Please come back and see us again soon as we would love to have you back! Warmest Regards, Lynette Fournier... More 

Salem
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

I just got back from visiting last week and was blown away by the overall experience. Highly recommend to anyone. Everything was as shown in the pictures which was a plus for me because i like being able to get on here and get an accurate picture of what I should be expecting. The staff was great and friendly. They... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for the review. My staff and I are happy to know that you thoroughly enjoyed your stay with us. I appreciate the feedback regarding the drapes in the unit. I will be reviewing your comments with our Executive Housekeeper. Once again, I thank you very much for your business to our resort and am glad to... More 

Reading, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 21, 2015

Several years ago, my family had booked a room at the Turtle Cay while it was still in construction phase. Only half of the hotel was completed, but we still had a wonderful time during our stay. The staff was excite and the room was perfect. I decided to do short three night four day trip, and decided to return... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for taking the time to review our Resort. I am sorry for the confusion with your check in at the Front Desk. You are correct that our check in time isn't until 4pm if you renting from the Resort or if you are an Owner. If a room that matches your room type becomes ready before the abided... More 

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