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All 114 Virginia Beach hotels

Turtle Cay Resort

2.5 of 5 Hotel   |   600 Atlantic Avenue, Virginia Beach, VA 23451
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63%
Ranked #40 of 114 Hotels in Virginia Beach
A recent review
5 of 5 stars reviewed 1 week ago
supee1117 Hunter, New York
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258 reviews from our community

Traveler rating
    89
    68
    40
    39
    22
See reviews for
97
62
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
Hunter, New York
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time to Virginia Beach. We have a time share in New Orleans and traded for here. I am so glad that we picked this place. It is not on the ocean but that does not matter. Every person we came in contact with was A+. The AC in our room of 329 was so loud at... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for the review. My staff and I are happy to know that you thoroughly enjoyed your stay with us. I appreciate the feedback regarding the kitchen amenities and inventory. I will be reviewing these constructive comments with our Executive Housekeeper to ensure that all in-room and suite inventory is in place and is in good condition,... More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Turtle Cay is in an excellent location, directly across the street from beach access. Though the room could use some updating, it was clean and very spacious. The pools are the highlight of the resort. They are large, clean, and beautifully landscaped. There are also two hot tubs. The staff were all very friendly, which is always appreciated!

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for your nice words about our resort. I’m glad that you found our resort staff to be hospitable and your room spacious, but more importantly, clean. We appreciate your business and hope that you will choose to stay with us the next time you’re in the area. Warmest Regards, Lynette Fournier Resort Manager More

Beacon, NY
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family recently stayed at the resort for a week. We had a room with a kitchen and a second lock off room connected to the main room. The rooms were very comfortable, and the kitchen was very spacious. We spent a lot of time at the kiddie pool with a 7, 5 and 3 year old and they had... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thanks so much for the nice comments about our resort. I'm happy to read that you and your family enjoyed your stay with us and took advantage of our outdoor amenities and activities while you were here. We appreciate your business and hope to see you again in the near future. Warmest Regards, Lynette Fournier Resort Manager More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

The room/ suite was excellent, however we were disappointed with the lack of room service. We stayed for five nights and the room was only cleaned twice. We had to phone for extra towels. There are a lot of timeshares here. The pool opened at 8 am but all the sunbeds were taken by towels by 7 am! So there... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The Turtle Cay Resort is in receipt of your recent review in regards to your recent stay with us. I am disappointed to read that you were not completely satisfied with your visit to our resort and the area. One of the most important aspects of being in the hospitality industry is to ensure that you receive exemplary guest service... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 6, 2014

I just returned from my second stay at the Turtle Cay this year and must say I love this resort and staff. Thank you Chris and Crystal for being so kind and accommodating our room requests. I found the trolley on Atlantic Ave. to be very convenient and we enjoyed the variety of live entertainment. I can't wait to come... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you so much for the nice review about our resort! Kris and Crystal are tickled to know that you noticed their service efforts to find you and your family the perfect room for your visit. We appreciate your return business to the Turtle Cay. We hope that we get to see you and your family for a third time.... More

mass
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2014

We have been owners at TCR since 1998 and our experience this year confirmed their commitment to customer service. Our reservation did not get processed properly and was not showing up on the system. Crystal and Lynette stepped in and assured us that everything would be ok. They persisted in getting our room assigned as requested. Ladies we can't thank... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We cannot thank you enough for your continued ownership and patronage of the Turtle Cay Resort since year one. It has been a true pleasure to be your hosts for your annual visits to the Turtle Cay and Virginia Beach over the years. We thank you for mentioning a few members of our staff including myself. I am very grateful... More

NY
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 12, 2014

Staff here are super helpful and I would like to particularly call out Jaime for being very helpful and super nice! She truly takes customer service to an awesome level. Last year when we stayed here, I was not thrilled with the room that we had as the bedroom was in the front of the unit and it made it... More

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your recent feedback about our resort. I will be sharing your kind words about the staff with the associates. I’m Happy to hear that Jaime provided wonderful service. The resort tries very hard to meet guest’s expectations, and I’m happy to hear we were able to do that this visit. Please know I’m in the process of... More

Bensalem, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 8, 2014

Arrived and organ ally was told our room was not ready. We were okay with that since we did arrive early. Five minutes latter 5 hey said they had a room for us. Went up to the room and something just did not seem right. Counters very low and the closet very small and shelf very low plus no counter... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We appreciate you taking the time out of your current vacation with us to share your comments. The resort takes guests requests very serious, and placed you in the only A-side requested, unfortunately this was the last A side available The A-Side suite you were originally placed in was an ADA Unit. Consequently, I am disappointed to read and hear... More

Doylestown, Pennsylvania
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2014

Units are clean, new kitchens, bedroom is small and cramped feeling. Same issue with the pool area here as other resorts. Guests claim chairs and tables early in the morning and you don't see them there most of the day. Don't know what the answer is to resolve this. The hotel is in a great location for beach acess and... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We thank you for submitting a review about our property. Our pool attendants regularly check the pool area to make sure that any towels that have been left out for a certain length of time are removed so that other guests and owners area able to use the lounges and chairs. I will be reviewing this with our engineering department... More

Hagerstown, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

We are currently staying at Turtle Cay and have been owners for the past 7+ years. I will admit the one year we stayed, several years ago, we were not as happy with the room. There were some cosmetic issues that needed attention. I am happy to say that by our next visit they had been taken care of and... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

One of the best testaments that any manager likes to read or hear is when their owners and guests have a great vacation experience. With that being said, we would like to thank you for your continued ownership and loyalty to the Turtle Cay Resort for the past seven years. Thank you again, for your continued patronage of the Turtle... More

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Additional Information about Turtle Cay Resort

Address: 600 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay

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