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All 114 Virginia Beach hotels

Turtle Cay Resort

2.5 of 5 Hotel   |   600 Atlantic Avenue, Virginia Beach, VA 23451
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Ranked #42 of 114 hotels in Virginia Beach
A recent review
4 of 5 stars reviewed 1 week ago
dppl1535 Beacon, NY
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256 people have reviewed this hotel

Traveler rating
    88
    67
    40
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    22
See reviews for
97
61
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
Beacon, NY
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family recently stayed at the resort for a week. We had a room with a kitchen and a second lock off room connected to the main room. The rooms were very comfortable, and the kitchen was very spacious. We spent a lot of time at the kiddie pool with a 7, 5 and 3 year old and they had... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thanks so much for the nice comments about our resort. I'm happy to read that you and your family enjoyed your stay with us and took advantage of our outdoor amenities and activities while you were here. We appreciate your business and hope to see you again in the near future. Warmest Regards, Lynette Fournier Resort Manager More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room/ suite was excellent, however we were disappointed with the lack of room service. We stayed for five nights and the room was only cleaned twice. We had to phone for extra towels. There are a lot of timeshares here. The pool opened at 8 am but all the sunbeds were taken by towels by 7 am! So there... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The Turtle Cay Resort is in receipt of your recent review in regards to your recent stay with us. I am disappointed to read that you were not completely satisfied with your visit to our resort and the area. One of the most important aspects of being in the hospitality industry is to ensure that you receive exemplary guest service... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just returned from my second stay at the Turtle Cay this year and must say I love this resort and staff. Thank you Chris and Crystal for being so kind and accommodating our room requests. I found the trolley on Atlantic Ave. to be very convenient and we enjoyed the variety of live entertainment. I can't wait to come... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you so much for the nice review about our resort! Kris and Crystal are tickled to know that you noticed their service efforts to find you and your family the perfect room for your visit. We appreciate your return business to the Turtle Cay. We hope that we get to see you and your family for a third time.... More

mass
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been owners at TCR since 1998 and our experience this year confirmed their commitment to customer service. Our reservation did not get processed properly and was not showing up on the system. Crystal and Lynette stepped in and assured us that everything would be ok. They persisted in getting our room assigned as requested. Ladies we can't thank... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We cannot thank you enough for your continued ownership and patronage of the Turtle Cay Resort since year one. It has been a true pleasure to be your hosts for your annual visits to the Turtle Cay and Virginia Beach over the years. We thank you for mentioning a few members of our staff including myself. I am very grateful... More

NY
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 12, 2014

Staff here are super helpful and I would like to particularly call out Jaime for being very helpful and super nice! She truly takes customer service to an awesome level. Last year when we stayed here, I was not thrilled with the room that we had as the bedroom was in the front of the unit and it made it... More

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your recent feedback about our resort. I will be sharing your kind words about the staff with the associates. I’m Happy to hear that Jaime provided wonderful service. The resort tries very hard to meet guest’s expectations, and I’m happy to hear we were able to do that this visit. Please know I’m in the process of... More

Bensalem, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 8, 2014

Arrived and organ ally was told our room was not ready. We were okay with that since we did arrive early. Five minutes latter 5 hey said they had a room for us. Went up to the room and something just did not seem right. Counters very low and the closet very small and shelf very low plus no counter... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We appreciate you taking the time out of your current vacation with us to share your comments. The resort takes guests requests very serious, and placed you in the only A-side requested, unfortunately this was the last A side available The A-Side suite you were originally placed in was an ADA Unit. Consequently, I am disappointed to read and hear... More

Doylestown, Pennsylvania
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed July 2, 2014

Units are clean, new kitchens, bedroom is small and cramped feeling. Same issue with the pool area here as other resorts. Guests claim chairs and tables early in the morning and you don't see them there most of the day. Don't know what the answer is to resolve this. The hotel is in a great location for beach acess and... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We thank you for submitting a review about our property. Our pool attendants regularly check the pool area to make sure that any towels that have been left out for a certain length of time are removed so that other guests and owners area able to use the lounges and chairs. I will be reviewing this with our engineering department... More

Hagerstown, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

We are currently staying at Turtle Cay and have been owners for the past 7+ years. I will admit the one year we stayed, several years ago, we were not as happy with the room. There were some cosmetic issues that needed attention. I am happy to say that by our next visit they had been taken care of and... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

One of the best testaments that any manager likes to read or hear is when their owners and guests have a great vacation experience. With that being said, we would like to thank you for your continued ownership and loyalty to the Turtle Cay Resort for the past seven years. Thank you again, for your continued patronage of the Turtle... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2014

I've been staying at The Turtle Cay for 10 years and love it every time! I have to say that my stay last week was perfect and my husband and I noticed a few new guest perks. One morning they had breakfast served under the poolside gazebo (pastries, fruits, coffee, juices, etc). One evening the had a poolside movie for... More

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for such a nice review about our resort. It is a great pleasure to read that one of our associates made a difference in your stay with us. I will be sure to share your review with Kris and the rest of our associates. Every Tuesday morning we have a social hour at the poo l deck that... More

Mifflintown, Pennsylvania
1 review
5 of 5 stars Reviewed June 4, 2014

We stayed on May 26th to the 30th, it was an awesome place, and lived up to my expectations. The kitchen was awesome, and everything in it was provided for us, including pots and pans and silverware to drinking glasses and bowls. The dishwasher was a nice touch, saved me from doing dishes while on vacation. This was our first... More

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for the nice review regarding your recent stay with us. I am very pleased that our associates exceeded your service expectations and that you enjoyed your first visit with the Turtle Cay and Virginia Beach. I will be sharing your nice comments with our associates. I agree that the full kitchens in our suites are a... More

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Additional Information about Turtle Cay Resort

Address: 600 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay

98 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#21 Romantic Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
Sit back, relax and enjoy a suite that feels more like home than it does a hotel room. Each of Turtle Cay's suites features thoughtful touches such as high ceilings, oversized bathrooms with jetted tubs, and a cozy gas fireplace. In addition to comfortable, home-like accommodations and amenities, our suites include extended-stay necessities like well-equipped kitchens and kitchenettes, washer and dryers in suites, and complimentary coffee and tea. ... more   less 
Number of rooms
124

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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