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Turtle Cay Resort

2.5 of 5 600 Atlantic Avenue, Virginia Beach, VA 23451
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Turtle Cay Resort
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Turtle Cay Resort
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271 reviews from our community

Traveler rating
    91
    75
    41
    40
    24
See reviews for
100
67
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coton in the Elms, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I investigated several hotels for a weekend of R & R ...finally choosing Turtle Cay without even booking. I arrived in VA around 10am & walked into the lobby of paradise. The lobby was warm and smelling good making me want to kick my shoes off and sit in front of the fireplace. The staff was polite and got me... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Wow! What an awesome review! On behalf of my staff and I, thank you so much for taking the time to write your review about our resort and for the very kind words. It was a pleasure to be your hosts during your recent stay with us. Everything that you said in your review is what the Turtle Cay is... More 

Virginia Beach, Virginia
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 5 days to celebrate our anniversary and New Years. I had major back surgery 2 weeks before hand, so it was also a getaway to just get me out of the house and no temptation to do anything!! The staff were wonderful to us, upgrading us to a lovely one bedroom suite. I... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your nice words about your New Year's and Anniversary visit to your resort. It was a cold New Years Eve, so I'm glad that you were able to get the chance to use the fireplace in your suite while ringing in this new year. The fireplaces in the suites are a great off-season amenity that our guests... More 

Chesapeake, Virginia
Contributor
14 reviews 14 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We have been here twice off season while in the market for a new home in the Hampton Roads/Tidewater area. The first time was OK, but the second we had to be moved to a new room. OK, we knew there was remodeling going on but we didn't know that there was going to be heavy machinery six days/week. So,... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Firstly, thank you for reviewing our property from when you stayed with us during the two separate occasions that you stayed with us with the first visit being November 2013 and the second being January 2014. During both times that you stayed with us, we were undergoing a major renovation project, which was replacing all of the kitchens and kitchenettes... More 

Bluffton, Ohio
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a week here in the off season. The staff was kind, conscientious, and minimally invasive (except for the two obligatory time share phone calls). Beach access is close and easy, very nice pools and hot tubs on the property. It is in the heart of everything but it circles the block and the view is inside looking at... More 

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you so much for the great feedback about our resort! I couldn't agree more that have a great staff that works here and they are genuinely eager to make all of our owners and guests stays an enjoyable one. I will be sharing your review with my staff. We appreciate your business and hope that you stay with us... More 

Canton, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This facility was so difficult to navigate. Parking is extremely limited. There is only one elevator in a horrible location to get all of your luggage up to the third floor. The walk in the cold & rain was very long. Our room was smaller than some of the hotel rooms we have stayed in. There was no noise reduction... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We at the Turtle Cay Resort are in receipt regarding your recent visit to our resort. I am disheartened to read that you summarized your review in the matter that you will “never” stay at our resort again and you wouldn’t recommend us to your family and peers. I do apologize that you found the resort difficult to navigate around.... More 

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Turtle Cay is beautiful. We stayed in a two bedroom and it was very comfortable. The kitchen proved to be very handy with preparing our Thanksgiving dinner. We have family in Virginia Beach and the resort was very accommodating in providing parking and assisting them to our room. The room was extremely clean and Josh took good care of us,... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for choosing to stay with us during the Thanksgiving Holiday, and for your kind words! I am happy to know that you found your accommodations comfortable and enjoyable, but more importantly, clean. I will be sharing this review with Josh. It will be sure to put a smile on his face. We are a family oriented... More 

Staunton, Virginia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 17, 2014

My wife and I stayed two nights at Turtle Cay. First night was lovely as was the room and the overall upkeep of the buildings. However, on the second night the room next door hosted a very loud party that featured music, people banging to get into the room from midnight through 730 am, shouting, etc. Hotel security answered our... More 

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The Turtle Cay Resort is in receipt of your review in regards to your recent stay with us. Please accept my deepest apologies regarding the noise from the neighboring unit on the last night you were in-house. Please know that we are a family-oriented resort with policies implemented to ensure that all resort guests have a pleasant visit with us.... More 

New Kent, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2014

This resort is really very nice, the pool area is beautiful. The rooms are nicely decorated and clean. However the service had much to be desired. When we arrived we noticed that we could not cut the heat down lower than 70 degrees, we called the front desk and they called the Engineer up. He told us that the heat... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We appreciate your nice feedback about the overall aspect of our resort, from the guest rooms to the pool area. I am very sorry that you were experiencing difficulties in operating the PTAC Unit in the lockout portion of your suite. Unfortunately, all our the resorts’ PTAC Units have a manufacturer’s limit on how hot or cold that an individual... More 

Tipton, PA
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 4, 2014

My wife and I visit our son's family in Virginia Beach for long weekends about 10 times a year. Since their apartment is too small for us to stay with them, we always stay in a local hotel. Our 4 year old granddaughter loves to stay with us, so I normally try to find a cost effective one-bedroom suite. I've... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The team and I are very happy to read that you enjoyed your recent stay with us at the Turtle Cay. We appreciate your business to our resort. Please keep us in mind for any future visits when you come back down to Virginia Beach. Warmest Regards, Lynette Fournier Resort Manager More 

Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 2, 2014

This is a great place to stay in Virginia Beach. It is located directly across from the beach and right on the "strip" of tee shirt shops, restaurants, and other attractions. Not handicapped accessible, only one elevator in the resort, well there is another one but it is not broadcasted to guests. No ramps and plenty of walking to get... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for the comments and suggestions about your recent stay with us, and please know that we appreciate the feedback and your business. The team and I hope that we can be of better assistance the next time you choose to stay with us. Warmest Regards, Lynette Fournier Resort Manager More 

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Additional Information about Turtle Cay Resort

Address: 600 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay

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