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Turtle Cay Resort

2.5 of 5 600 Atlantic Avenue, Virginia Beach, VA 23451
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Turtle Cay Resort
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Turtle Cay Resort
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266 reviews from our community

Traveler rating
    89
    74
    41
    39
    23
See reviews for
100
63
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Turtle Cay is beautiful. We stayed in a two bedroom and it was very comfortable. The kitchen proved to be very handy with preparing our Thanksgiving dinner. We have family in Virginia Beach and the resort was very accommodating in providing parking and assisting them to our room. The room was extremely clean and Josh took good care of us,... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for choosing to stay with us during the Thanksgiving Holiday, and for your kind words! I am happy to know that you found your accommodations comfortable and enjoyable, but more importantly, clean. I will be sharing this review with Josh. It will be sure to put a smile on his face. We are a family oriented... More 

Staunton, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 17, 2014

My wife and I stayed two nights at Turtle Cay. First night was lovely as was the room and the overall upkeep of the buildings. However, on the second night the room next door hosted a very loud party that featured music, people banging to get into the room from midnight through 730 am, shouting, etc. Hotel security answered our... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The Turtle Cay Resort is in receipt of your review in regards to your recent stay with us. Please accept my deepest apologies regarding the noise from the neighboring unit on the last night you were in-house. Please know that we are a family-oriented resort with policies implemented to ensure that all resort guests have a pleasant visit with us.... More 

New Kent, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2014

This resort is really very nice, the pool area is beautiful. The rooms are nicely decorated and clean. However the service had much to be desired. When we arrived we noticed that we could not cut the heat down lower than 70 degrees, we called the front desk and they called the Engineer up. He told us that the heat... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

We appreciate your nice feedback about the overall aspect of our resort, from the guest rooms to the pool area. I am very sorry that you were experiencing difficulties in operating the PTAC Unit in the lockout portion of your suite. Unfortunately, all our the resorts’ PTAC Units have a manufacturer’s limit on how hot or cold that an individual... More 

Tipton, PA
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 4, 2014

My wife and I visit our son's family in Virginia Beach for long weekends about 10 times a year. Since their apartment is too small for us to stay with them, we always stay in a local hotel. Our 4 year old granddaughter loves to stay with us, so I normally try to find a cost effective one-bedroom suite. I've... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The team and I are very happy to read that you enjoyed your recent stay with us at the Turtle Cay. We appreciate your business to our resort. Please keep us in mind for any future visits when you come back down to Virginia Beach. Warmest Regards, Lynette Fournier Resort Manager More 

Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 2, 2014

This is a great place to stay in Virginia Beach. It is located directly across from the beach and right on the "strip" of tee shirt shops, restaurants, and other attractions. Not handicapped accessible, only one elevator in the resort, well there is another one but it is not broadcasted to guests. No ramps and plenty of walking to get... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for the comments and suggestions about your recent stay with us, and please know that we appreciate the feedback and your business. The team and I hope that we can be of better assistance the next time you choose to stay with us. Warmest Regards, Lynette Fournier Resort Manager More 

1 review
4 of 5 stars Reviewed October 27, 2014

It started out wonderful until we were told to leave. We had some friends over celebrating my birthday. Something may have sparked with the parking passes being handed out because all of a sudden there was a problem. There was no problem when a few friends asked for them. They were given the passes even though no one said anything... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

The Turtle Cay has a strict no-party policy, which is something that we enforce to ensure all our guest have a great experience. The registration form signed by all guest states, parties are not allowed in guest rooms, 1 parking pass per reservation and for your safety only registered guest are allowed in the room. When management and security was... More 

Moorhead, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

We would return to Turtle Cay in a heartbeat. We loved the location near the south end of the boardwalk, just across the street from the beach. The check in process was friendly and efficient. She provided lots of helpful information as well. We were offered a presentation, but there was absolutely no pressure to attend. We also loved the... More 

Was this review helpful? Yes
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for the review. We appreciate the nice acknowledgments you had mentioned and our staff will be recognized for their efforts. We appreciate your business to our resort! Hope to see you back soon. Warmest Regards, Lynette Fournier Resort Manager More 

Louisville, Kentucky
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed September 23, 2014

While a good vacation can make everything seem better, good accommodations can brighten your outlook on a vacation that did not turn out quite as planned. We exchanged our regular unit through Interval International for a week in Virginia Beach. Unfortunately, we had rain most of the week, with overcast skies and rough water for all but two of the... More 

Was this review helpful? Yes 2
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Wow, what a nice and detailed review! I’m not sure if a simple “thank you” is enough in this case. My staff and I are so happy you enjoyed your visit to our resort and that you said we have the best rooms for an exchange. We do try our best to make sure that all of our guest rooms... More 

Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 23, 2014

Turtle Cay has an excellent location on the south end of the beach directly across the street. My family went for a last hoorah on Labor Day weekend and enjoyed our stay. Since we have 5 small children, having a condo-style rental was really important and the pool area was a bonus! I have to admit the room configuration was... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you for your review about your recent visit to our resort. Our resort is definitely targeted for families with children of all ages, many of which have been staying here with their parents for years. We always get the pleasure of welcoming back a lot of the same families year after year and seeing their children grow. I am... More 

Hunter, New York
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 13, 2014

This was our first time to Virginia Beach. We have a time share in New Orleans and traded for here. I am so glad that we picked this place. It is not on the ocean but that does not matter. Every person we came in contact with was A+. The AC in our room of 329 was so loud at... More 

Was this review helpful? Yes 1
Lynette F, General Manager at Turtle Cay Resort, responded to this review

Thank you very much for the review. My staff and I are happy to know that you thoroughly enjoyed your stay with us. I appreciate the feedback regarding the kitchen amenities and inventory. I will be reviewing these constructive comments with our Executive Housekeeper to ensure that all in-room and suite inventory is in place and is in good condition,... More 

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Additional Information about Turtle Cay Resort

Address: 600 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay

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