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Red Roof Inn Virginia Beach - Norfolk Airport

Certificate of Excellence
5745 Northampton Blvd, I-64 at US 13, Exit #282, Virginia Beach, VA 23455
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Red Roof Inn Virginia Beach - Norfolk Airport
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212 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Grafton, Ohio
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for the night as a layover for our final destination. It was ok, clean but the beds were horrible. The staff was very nice and friendly. Like I said it was just a hotel to stay over for the night not really a vacation spot so it served its purpose.

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Union City, New Jersey
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 days ago NEW

I wanted something inexpensive for a short stay at Virginia Beach, I came across this hotel that appeared to have good reviews. Pictures looked convincing so I booked. Customer Service was ok, receptionist was quiet and not very welcoming. My room smelled musty and old. Carpet was wet and not well vacuumed. Lamps were dusty and rusty.Towels were dirty as... More 

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Brigantine, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a vacation here 3 months prior to my stay. I sent an email saying I had 2 small dogs an asked if that would be ok. All I got back was a confirmation email that we had reservations for a week. When I arrived I was rudely told by staff I was not welcome to stay because I... More 

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Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we are sorry that this guest feel this way but on all the web sites it states that we allow 1 small well behave pet per room and we will take this criticism about our rooms only if its genuine thank you. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

the room was very clean and cleaned every day. the people at the desk were very polite and effecient. the ladies cleaning the room were also very personable. the breakfast was doughnuts and coffee but that was not a problem. we were fishing most of the time. nice motel. wifi was good.

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Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest for taking the time out to do review for us and we look forward to seeing you again in the near future and we are glad that you enjoyed you stay again thank you. More 

Aylett, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was a cheap place for us to stay for just one night so we could spend the whole day at the beach the next day. It was cleanish. Not immaculate but I wasn't grossed out. The sheets and bathroom was clean and that's what I was most concerned about. The "breakfast" should've been called coffee and donuts. Coffee... More 

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Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest for taking time out to do this review and we really appreciate you giving us a try and we look forward to seeing you again in the near future again thank you. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Overall room is clean. The bed is comfortable. Reception workers are all very nice esp. Ms.Linda she has a great smile, helpful and friendly voice. My kids enjoyed the pool(clean BTW) I don't know about the bad reviews here but for the price it's clean and good for me and my family. Will definitely recommend to family n friends. Oh... More 

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Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest for their review and we hope that we will see you again in the near future and we will share this with the entire staff and again thank you. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The management pictures were deceiving, the hotel was not like what it looked like in the pictures. Our room was humid, and had mold on the walls. We woke up to wet clothing because the walls were sweating because the humidity, and there was no circulation in the room, even with the fan or A/C on. When I apporched the... More 

Was this review helpful? Yes 2
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

We deeply apologize for your bad experience . More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice clean room, great Staff, decent location. Garbage dumpster from chicken restaurant too close to the pool. The garbage truck came, dumped 20 feet from us chasing us out from the odor. Also they allow big trucks to park in their lot, they idle all night. The a/c drowned them out so it was not too bad. For the cost... More 

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest for their review and we are so very glad that they enjoyed their stay and we look forward to serving you again and we will share this with the entire staff again thank you looking forward to serving you again. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

This is actually my second stay in this same hotel. My first stay is just okay. The first room where we at doesn't have internet and we have to walk outside the building just to get a wifi signal. And now that I'm back here, there's internet in my room. Now, i have no complaints, the sheets looks clean, the... More 

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Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we would like to thank the guest for taking time out to do a review for us and we really appreciate the good things that you said about us and we do look forward to seeing you again in the near future. More 

Gaithersburg, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel. Easily convenient to I-64 and local restaurants. Big thanks to Ms. Edwina and Ms. Linda for always making me and the other guests feel welcome here. I am a regular customer who always stays at this Red Roof #567, when visiting the area for business or pleasure.:-)

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we would like to thank the guest so very much for their review and we really appreciate you taking the time out to let us know about your stay and we will let Linda and Edwina know that their service was exceptional. More 

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