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Red Roof Inn Virginia Beach - Norfolk Airport

Certificate of Excellence
5745 Northampton Blvd, I-64 at US 13, Exit #282, Virginia Beach, VA 23455
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Red Roof Inn Virginia Beach - Norfolk Airport
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Ranked #33 of 114 Hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
James M Sterling, Virginia
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175 reviews from our community

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    17
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37
27
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sterling, Virginia
1 review
3 of 5 stars Reviewed 2 weeks ago

Me and my wife stayed at this place for one day and had to go out in search of another place the next day as we found a bed bug, not a dead one BTW, on the bed (on the pillow to be specific). I thought I needed to report the incident to the management but the manager (Mr. Bharat... More 

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

the guest reported the incident at check out and the clerk immediately contacted maintenance and he checked the room out and did not fine any and we then called pest control to come and see if it need special treatment for bed bugs and they also could not find any we also gave this guest an early check in trying... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Linda checked us in always a smile and friendly. The house keepers were great and laughing and are very quick and clean very well. Another great stay with friendly faces. The batteries died in my room key card reader and Reggie was very quick to let me in and got them replaced.

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest so very much for such an outstanding review of the hotel and the employees we do strive to give outstanding customer service to our guest and we really appreciate good feedback from the guest we will share this with the entire staff and again thanks. More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I checked in Linda was awesome. I had my room key quickly and could go relax. Nice clean room. I met other staff members who were very polite and kept the room perfect during my stay with room service every day. Thanks everybody at the redroof in Virginia beach on Northampton blvd.

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank the guest for an wonderful review and we are so delighted that you choose to stay with us while you are in town and we will continue to give excellent customer service. More 

Norfolk, Virginia
1 review
4 of 5 stars Reviewed February 11, 2015

Ive been staying here on and off for several years. I always come back for a great piece of mind. I really enjoy management they are very helpful and polite ! the people are friendly and the rooms meet the needs. its very peaceful!

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank the guest for this nice review and we really appreciate that she enjoys her stay here with us and we do hope to continue to satisfy her needs and hope to see her again very soon and again thank you. More 

1 review
5 of 5 stars Reviewed February 9, 2015

Clean, comfortable, convenient Pleasant stay - I will return Das at the front desk was very helpful. Rooms are clean. Bed is good. Everything in room in working order. Got a good nights sleep. Again, it is comfortable, clean and convienent.

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Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we would like to thank you for doing such a wonderful review for us and we will share with other staff and we will see you soon. More 

2 reviews
5 of 5 stars Reviewed February 8, 2015

The staff is so friendly especially the front deskman..Das. They make me feel like a v.i.p. everytime i stay there!...the housekeeping staff and management and even the groundskeeper...its a wonderful hotel!

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank the guest for such an very pleasant review and we will share this with the entire staff and hope to see you again soon again thank you. More 

Wachapreague, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 3, 2015

We love staying here! They love pets! Great space to walk the pets and they love it. Room rates can't be beat! It's close to airport and lots of great shopping. In the summer great pool! Very close to the Eastern Shore!

Was this review helpful? Yes
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank the guest for such an delighted review and we are very happy that you enjoyed your stay with us and we look forward to seeing you again in the near future especially in the summer time so that you can enjoy the pool again thank you. More 

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I stayed at the Red Roof Inc from 12/19/ - 12/21/2014 and it was truly an enjoyable stay. I found the room to be very clean and well maintained. The hotel staff was very professional especially the team leader Linda who ensured that all of my needs were met. And most of all the room rates were reasonable. In the... More 

Was this review helpful? Yes 1
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest for taking the time to do this review and we are very delighted that we was able to satisfy all of your needs and that the staff took care of you and we will share this with the entire staff. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 22, 2014

Me and my wife have been staying here for two weeks and 90 percent of the employees are rude and nasty! I don't know why the but they treat you like they can't stand to help you. It got so bad my wife wouldn't even go to the front desk to pay for the room.

Was this review helpful? Yes 1
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

thank you for your review and we are sorry that you had an bad stay with us but if you were here for two weeks and you got bad service and attitudes you should had talk to management and it would had been taken care of but if we do not know the problem we can not solve the problem... More 

Morganton, North Carolina
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 17, 2014

We were happy to find this hotel near the entrance to the Chesapeake Bay Bridge Tunnel in Virginian Beach. We had our small dog with us on a trip to Odessa, DE, and this hotel accepts pets FREE. The rate for AAA and seniors was a great value. It is an economy budget hotel - so you will get 2... More 

Was this review helpful? Yes 1
Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review

we will like to thank this guest for taking the time out to share with us her experience with us and we do appreciate the feed back this let us know what we need to do and continue to take care of our property and again thank you. More 

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