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Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

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2607 Atlantic Ave, Virginia Beach, VA 23451
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Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront
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422 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
  • All months
    (422)
  • Mar-May only
    (106)
  • Jun-Aug only
    (189)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (34)
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There are newer reviews for Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront
See the most recent reviews
New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 27, 2011

The location is good but that is about the any positive thing I can say about this hotel. The breakfast is disgusting, the breakfast area mostly dirty. The hallways smell like old, the carpet is stained and down right dirty. The pool is small and often crowded. The room is OK but service stinks. If I were you, I'd find... More 

Was this review helpful? Yes 1
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

I thank you for informing management of this situation as I commit to you this is not the norm for our hotel. This letter serves as my sincere apologies as our goal is to make your stay memorable and relaxing for you. . The Summer Season is a very congested time of year and we are constantly looking at new... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 24, 2011

All rooms have balcony that face the ocean. The rooms are decent for the price but don't pay attention to the smelly and dirty elevators. The room AC unit coils look a little dirty but I didn't spend too much time in the room so it didn't bother me that much. The staff is very friendly and the comp breakfast... More 

Was this review helpful? Yes
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

Thank you for staying at the Holiday Inn Express Virginia Beach Oceanfront. Your comments will be used to continually better or facilities as well as our services. We would love to see you again in the near future. Regards, Adam D. Whittemore More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 7, 2011

During our recent family vacation to Virginia Beach, we chose to stay at Holiday Inn Express Hotel & Suites. This was our second family vacation to Virginia Beach and our second stay this hotel, since it was supposedly "refreshed." Location and complimentary breakfast were the primary reasons for choosing this hotel. You can't beat the location. The price could definitely... More 

Was this review helpful? Yes
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

Thank you so much for taking the time to post your comments on the Holiday Inn Express & Suites Virginia Beach Oceanfront. We will use these comments to better our property and to train our staff. Thank you again for your returning business and we hope to see you again in the near future. Regards, Adam D. Whittemore More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 6, 2011

My mom rented a suite for me, my daughter and herself from this hotel for a week august 1st till 5th.When we got there we had a choice of 2 rooms.We chose the first.Soon as we got up to the room it was HOT!No air on and the thermostat would not work.After waiting for some1 for 20 min we decided... More 

Was this review helpful? Yes 2
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

I am sorry to hear of all the problems you experienced while staying at our property. I will distribute your comments to all departments so that these issues you encountered will definitely be taken care of for all future guests. I greatly apologize for the Hotel not meeting your expectations and hope that we can make it up to you... More 

Erie, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2011

Our family returned from a 7 night stay at this hotel. During our stay, we found the staff/service to be exceptional. They were very friendly, courteous, and very helpful (especially when I inadvertently dropped clothes from the balcony onto the awning below). Our 4th floor room was cleaned daily by the early afternoon with fresh towels, a cleaned bathroom, vacuumed... More 

Was this review helpful? Yes 1
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

Thank you for staying at the Holiday Inn Express & Suites Virginia Beach Oceanfront. Your review is helpful in letting us know how the guest views our property. I will definitely post this for our employees to view so that we may all learn from your comments. Thank you again for your kind words and please let us know if... More 

Indiana, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2011

I was a little nervous after I read several negative reviews, but my family was pleasantly surprised with our stay at HI Express. We stayed during the last week of July, and it was very busy. There were some minor things that were annoying, but they were more with the guests than the hotel itself. The young man that cleaned... More 

Was this review helpful? Yes
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

Thank you so much for staying at the Holiday Inn Express & Suites Virginia Beach Oceanfront. July is definitely one of the most busy months of the year and we always try to make every guest’s stay the very best it can be. I am glad to hear that your trip was a memorable one and hope you get the... More 

Washington, DC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 31, 2011

My husband and I recently returned from a 4-day stay at the Holiday Inn Express and I was disappointed with the service. All of the staff were extremely helpful, cheerful and courteous but there is a high level of mismanagement, lack of supervision of the staff, particularly the housekeeping staff, and an inability to follow through on requests for the... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 26, 2011

This was the second year I stayed here with friends. This year there was a shortage of sheets and our beds were not made until after 9pm! This fact was exacerbated by a rather sour front desk clerk who was surprised and overtly annoyed that we were inquiring about sheets on our beds at 9pm. We also had a used... More 

Was this review helpful? Yes
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

Thank you for informing management of this situation. This letter serves as my sincere apologies as our goal is to make your stay memorable and relaxing for you. I understand this was a very frustrating experience for you. I commit to you to use your experience for training purposes with our staff and to ensure our associates understand the importance... More 

Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 26, 2011

Well my family and I went down there on 3/26-3/27. It was pretty nice! Great pool! but i couldnt go down to the beach because it was 39 degrees and on our way out it was snowing!!! However there was a great breakfast.

Was this review helpful? Yes
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

It was definitely a very cold March this year. I wish we could have changed the temperature so that your family could fully enjoy what Virginia Beach Has to offer. We really appreciate all your comments and hope you get to visit us in the future. Hopefully we will have it a little warmer on your next trip. Kind Regards,... More 

Richmond, Virginia
1 review
4 of 5 stars Reviewed July 24, 2011

I stayed here over the 4th of July weekend with my girls. We checked in late and were treated great from the start. We needed a roll away and management went to great lengths to get one from a sister hotel, as they were all taken at the time. The room was nice and clean, the Beach front location is... More 

Was this review helpful? Yes
26thstreet, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review

Thank you so much for your wonderful comments relating to your last stay here at our property. We strive to make every guest’s stay the very best it can be. Comments like yours are great to hear, and I will definitely share them with the whole staff. Hope to see you again in the future. Adam D. Whittemore General Manager More 

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