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All 114 Virginia Beach hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   5808 Burton Station Road, Virginia Beach, VA 23455
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Ranked #1 of 114 Hotels in Virginia Beach
A recent review
4 of 5 stars Reviewed July 9, 2014
Jody R
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50 reviews from our community

Traveler rating
    36
    12
    1
    1
    0
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17
12
3
6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Comfort Inn & Suites
See the most recent reviews
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2014

This was our first vacation to VA. Our check in was great. The sink was not working properly, they changed our room with no problem. Very clean rooms. Bfast was great, gets a little crowed, the attendant does a heck of a job. The front desk attendants were always nice! 20 mins away from the beach, but right by Krispy... More

Was this review helpful? Yes 3
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to comment on your experience. It really does mean a lot when our guests take the time to tell us we delivered on our promise of a great experience. I hope you return soon to Virginia Beach and give us the opportunity to serve you again! Warm Regards, More

Ypsilanti
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

We stated in a suite and I have no complaints and I'm picky. Comfortable, clean, nice staff, good breakfast. Air was nice and cool and I was worried since we stayed in a different hotel in another city the night prior and the room barely got cool at full power. Great job!

Was this review helpful? Yes 3
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing us and taking the time to write about your stay with us. We are very pleased to hear you had a positive experience and we hope to see you back soon! Thanks again! More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 3, 2014

Very clean, room was spacious, bed was comfortable, & breakfast was great. Indoor pool was very small & always full, so we were unable to use it, but maybe at a different time of year it would see less traffic. One complaint I feel worthy to make note of: my husband & I are Choice Privilege members. Upon arrival they... More

Was this review helpful? Yes 3
George L, General Manager at Comfort Inn & Suites, responded to this review

I cannot thank you enough for bringing this to my attention. It truly is disappointing to know my staff members did not embody our philosophy here, which is simply "whatever it takes" to help our guests. The unfortunate side is policies were not followed and you had an unpleasant end to your stay with us and that is unacceptable. You... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 1, 2014

This hotel wasn't bad but definitely not great either. While we were upgraded to a suite there was a lot of little extras missing. We were short in towels the whole time and were told the hotel was out. The pool towels were he size of hand towels so we couldn't even use them. The front desk man was not... More

Was this review helpful? Yes 1
George L, General Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for staying with us and apologize for the shortage of towels during your stay. I share all of these comments with my staff to help improve where we can. However, no excuses for the short falls and I hope to see you back soon to make it an even better stay! Warm Regards, More

Grasonville, Maryland, United States
Top Contributor
131 reviews 131 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 1, 2014

My wife had to travel to Virginia Beach for a wedding. We made the reservation for the Comfort Inn & Suites based on the Trip Advisor ratings and for its value. I was blown away by the cleanliness of this property and the rooms. I spoke to the house keepers who had a supply room opposite our room about the... More

Was this review helpful? Yes 2
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for the very kind words regarding my housekeeping staff; they could not wipe the smiles from their faces when I reviewed your comments with them. It really means a lot when guest like yourself take the time to recognize when the hardest job in the hotel is done with pride. Thanks again and we hope you... More

Virginia Beach, Virginia
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 26, 2014

I really appreciate the kindness the hotel staff showed when expedia messed up my hotel reservations. Shanta and Mr. George were very kind and understanding and it made for a great trip to Virginia last week. Thank you so much.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

This hotel was very nice. Rooms were on the small side but very clean. Bathrooms were clean also and the shower had the perfect water pressure. The location was good..I enjoyed the Krispy Kreme and Starbucks near by. This hotel is not near the beach but it only took us about 15-20 mins to drive to it. Overall nice stay... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

Where can I begin.. My family and I are Choice Privelege members and found this hotel about four months ago. When we first got here we were skeptical didnt look like a place we wanted to stay at; but when we came in we were greated by Doug. Pretty cool and funny dude. He assisted me in getting the room... More

Was this review helpful? Yes 2
Trempealeau, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 12, 2014

We stayed three nights in June and were very satisfied with this hotel. The room was clean and quiet. I was called after check in by the girl at the front desk, she wanted to know if everything was ok. I was looking or directions to a mall and asked her, she said she would see what she could find.... More

Was this review helpful? Yes 2
George L, General Manager at Comfort Inn & Suites, responded to this review

My staff and I would like to thank you for choosing our hotel and taking the time to write a review. It is always great to hear that we have accomplished our goal of providing a settled-in and assured feeling that you have chosen the right place. We hope to see you again soon! Sincerely, More

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

Coordinating a ship's crew reunion for about 60 people, this is the second time I used this hotel as "base camp." EVERYONE at the hotel again provided courteous and helpful service. The Manager, George Lawson, along with Cristina Collins and Abio Ibarra deserve special recognition. In addition to guest rooms, our reunion employed use of the banquet room. Ample space... More

Was this review helpful? Yes
George L, General Manager at Comfort Inn & Suites, responded to this review

We certainly enjoyed hosting your reunion and thanks so much for the kind words; it really goes a long way with the staff to hear that we accomplished our hospitality goals. I hope to see you all again for the next reunion if not sooner! Warm Regards, George Lawson More

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Additional Information about Comfort Inn & Suites

Address: 5808 Burton Station Road, Virginia Beach, VA 23455
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Country Inn And Suites Norfolk Airport South
Country Inn & Suites Norfolk Airport South Hotel Virginia Beach

24 photos of this hotel

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