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All 114 Virginia Beach hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   5808 Burton Station Road, Virginia Beach, VA 23455
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97%
Ranked #1 of 114 hotels in Virginia Beach
A recent review
5 of 5 stars reviewed 4 weeks ago
Twinkle623 Chantilly
  • Overview
  • Reviews (42)
  • Photos (26)
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  • Room tips (7)
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42 people have reviewed this hotel

Traveler rating
    31
    10
    0
    1
    0
See reviews for
13
10
2
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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There are newer reviews for Comfort Inn & Suites
See the most recent reviews
Chantilly
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here last weekend and was very pleased with the accommodations. The staff was very friendly and the rooms were very clean. Check in was smooth. They also serve free breakfast in the morning. It was also very close to the beach and reasonable prices. I would definitely stay here again.

Was this review helpful? Yes
George L, General Manager at Comfort Inn & Suites, responded to this review

My staff and I would like to express our thanks for choosing our hotel for your time in Virginia Beach. We certainly love to hear you were pleased with the hotel and staff. We hope to get the chance to serve you again soon! Thanks again for staying with us and taking the time to write about your experience! Kind... More

Bowie, Maryland, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place, great location. Sitting in the starbucks which is right next to the hotel as I write this review lol. Beds are awesome, a/c works great. Recently renovated/remodeled and staff's service was just awesome.

Was this review helpful? Yes 1
George L, General Manager at Comfort Inn & Suites, responded to this review

On behalf of the staff and myself we would like to thank you for taking the time to write about your experience with us. It truly does reinforce moral when we receive such positive comments. Thanks again and we look forward to seeing you back soon! Warm Regards, More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 15, 2014

I stayed in the double bed room with my brother in law family and it was very comfortable. Hotel location is a huge plus where you can walk to have starbucks coffee or Krispy Creame Donut or McDonald etc. Hotel provides excellent complementary contenental breakfast for every one and staffs are very nice. They also have nice warm indoor pool... More

Was this review helpful? Yes
George L, General Manager at Comfort Inn & Suites, responded to this review

Thanks so much for choosing our hotel for your stay in Virginia Beach and taking the time to inform other travelers of your experience. We definitely love the Starbucks and Krispy Kreme in walking distance too! We hope to serve you again soon! Kind Regards, More

Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

This was our first vacation to VA. Our check in was great. The sink was not working properly, they changed our room with no problem. Very clean rooms. Bfast was great, gets a little crowed, the attendant does a heck of a job. The front desk attendants were always nice! 20 mins away from the beach, but right by Krispy... More

Was this review helpful? Yes 3
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to comment on your experience. It really does mean a lot when our guests take the time to tell us we delivered on our promise of a great experience. I hope you return soon to Virginia Beach and give us the opportunity to serve you again! Warm Regards, More

Ypsilanti
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

We stated in a suite and I have no complaints and I'm picky. Comfortable, clean, nice staff, good breakfast. Air was nice and cool and I was worried since we stayed in a different hotel in another city the night prior and the room barely got cool at full power. Great job!

Was this review helpful? Yes 3
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing us and taking the time to write about your stay with us. We are very pleased to hear you had a positive experience and we hope to see you back soon! Thanks again! More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 3, 2014

Very clean, room was spacious, bed was comfortable, & breakfast was great. Indoor pool was very small & always full, so we were unable to use it, but maybe at a different time of year it would see less traffic. One complaint I feel worthy to make note of: my husband & I are Choice Privilege members. Upon arrival they... More

Was this review helpful? Yes 3
George L, General Manager at Comfort Inn & Suites, responded to this review

I cannot thank you enough for bringing this to my attention. It truly is disappointing to know my staff members did not embody our philosophy here, which is simply "whatever it takes" to help our guests. The unfortunate side is policies were not followed and you had an unpleasant end to your stay with us and that is unacceptable. You... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 1, 2014

This hotel wasn't bad but definitely not great either. While we were upgraded to a suite there was a lot of little extras missing. We were short in towels the whole time and were told the hotel was out. The pool towels were he size of hand towels so we couldn't even use them. The front desk man was not... More

Was this review helpful? Yes 1
George L, General Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for staying with us and apologize for the shortage of towels during your stay. I share all of these comments with my staff to help improve where we can. However, no excuses for the short falls and I hope to see you back soon to make it an even better stay! Warm Regards, More

Grasonville, Maryland, United States
Top Contributor
130 reviews 130 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 1, 2014

My wife had to travel to Virginia Beach for a wedding. We made the reservation for the Comfort Inn & Suites based on the Trip Advisor ratings and for its value. I was blown away by the cleanliness of this property and the rooms. I spoke to the house keepers who had a supply room opposite our room about the... More

Was this review helpful? Yes 2
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for the very kind words regarding my housekeeping staff; they could not wipe the smiles from their faces when I reviewed your comments with them. It really means a lot when guest like yourself take the time to recognize when the hardest job in the hotel is done with pride. Thanks again and we hope you... More

Virginia Beach, Virginia
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 26, 2014

I really appreciate the kindness the hotel staff showed when expedia messed up my hotel reservations. Shanta and Mr. George were very kind and understanding and it made for a great trip to Virginia last week. Thank you so much.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

This hotel was very nice. Rooms were on the small side but very clean. Bathrooms were clean also and the shower had the perfect water pressure. The location was good..I enjoyed the Krispy Kreme and Starbucks near by. This hotel is not near the beach but it only took us about 15-20 mins to drive to it. Overall nice stay... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 5808 Burton Station Road, Virginia Beach, VA 23455
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Country Inn And Suites Norfolk Airport South
Country Inn & Suites Norfolk Airport South Hotel Virginia Beach

26 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style
#7 Business Hotel in Virginia Beach #8 Family Hotel in Virginia Beach #12 Romantic Hotel in Virginia Beach
Hotel Class
Number of rooms
67

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Comfort Inn & Suites and other travelers.
1 question
A TripAdvisor Member
23 days ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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