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Comfort Suites Beachfront

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2321 Atlantic Avenue, Virginia Beach, VA 23451
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Comfort Suites Beachfront
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84 Reviews from our TripAdvisor Community

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Traveler rating
    47
    24
    7
    4
    2
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (28)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

When we first arrived we noticed a strong mildew smell in the 1st floor hallway. Well the 1st night there VA beach got a good rain storm that flooded the whole 1st floor, including our room. We had about 6 inches of water collected in our room that soaked the carpet, our bags, and shoes we had on the floor.... More 

Was this review helpful? Yes 1
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

Your feed back on your last rainy day stay has been very helpful to us. I am truly sorry about the rain flooding your first floor room. Being an open concept hotel we should always be prepared for the weather to change and I am very sorry for everything that happened. This has been a learning lesson on how to... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Currently into the 9th hour of our three night stay. Wishing we would've booked elsewhere. The hotel is 'historical', to quote the manager from a response on one of the previous reviews, with a new paint job and cheap furniture. It has a motel vibe and NO bathtubs. With a 6 month old baby, it's difficult to give baths in... More 

Was this review helpful? Yes
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

I’d like to sincerely apologize for that you are not currently enjoying your stay with us. I’m sorry your room seems to not be up to our hotel’s standards. I will be alerting housekeeping and maintenance to better inspect rooms, so they are all spectacular for future guests. With our renovations done last summer, we’ve upgraded our designs to represent... More 

Jane Lew, West Virginia
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We were unable to check in at normal time, we had to wait about 1 1/2 hours to check in because the room was not ready. The room was average on cleanliness. The 2 elevators were very slow with one being broke down most of the time were there. This hotel definitely needs service elevators. Most every time we could... More 

Was this review helpful? Yes 1
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

First, I want to apologize for the inconveniences during your stay. Thank you for taking the time to let us know where we need to improve to better serve our guests. I’m sorry your room wasn’t ready upon check in time, but I have alerted our Housekeeping Manager and staff, so everyone is aware of the problem, and we can... More 

Lubbock, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Because our son is stationed in the area, we decided to visit him and make a mini vacation out of it. We arrived and were told we could have a room on any floor, so we chose 11, one below the penthouse suites. The people at the front desk were great, and full of information; very helpful. The property has... More 

Was this review helpful? Yes 2
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

Thank you so much for taking the time to write this amazing and helpful review. It’s great to know that when you had maintenance issues with your shower that our staff was quick to resolve the problem for you! As for the railings, I can assure you that they are secure; our guests’ safety is always our number one priority.... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

We took a massive family vacation, there were 17 of us total - all but 2 of us stayed at this hotel. We have travelled to VA Beach for many years (probably 10 years now) and this was my absolute least favorite hotel. The bedrooms are not beachside, they are on the interior of the building along the hall. This... More 

Was this review helpful? Yes
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

Thank you oh so much for sending us your feedback on your most recent stay at our hotel. After a full renovation last year, from the lobby up to the penthouse rooms, we really do want to hear what our guests think about the new upgrades. Before our renovation our building was, we can say very historical looking, given our... More 

Cameron, North Carolina
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I am glad to see that this hotel is still looking great! I usually visit with my family in July, but this time I wanted to take a girls trip. Our room was very nice and clean and we had a fantastic view of the ocean. The staff was really nice, and a special shout-out to Melissa who did something... More 

Was this review helpful? Yes 1
Richard M, Manager at Comfort Suites Beachfront, responded to this review

Thank you for choosing to come back and stay with us. We are very pleased to know you enjoyed your stay and our suites! Thank you for your feedback, it is very valuable to us. We will make sure Melissa is aware that she has played a part in making your stay more personal and enjoyable! Our apology for the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family has stayed here multiple times and loved it. The staff are super accommodating and friendly, the rooms very clean and comfortable. We love the location and the pool. This is our go to spot in va beach.

Was this review helpful? Yes 1
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

We're so excited to know we are your "go to spot in Virginia Beach!" We work hard to have clean rooms, and help our guests enjoy their stay. We love having you just as much as you love staying here. We can't wait for you to come back and enjoy our hotel. Thank you for your loyalty to the Comfort... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the king suite. The room was clean and nicely decorated with flat screen tvs. All staff was very friendly and attentive, always making a point to say hello to my children and asking if they were having a good time. Hotel wasn't overly crowded, fitness center and pool were great.We will be staying here again.

Was this review helpful? Yes 1
Richard M, Manager at Comfort Suites Beachfront, responded to this review

Thank you so much for taking to time to let us know how we are doing here at Comfort suites Beachfront! We take great pride in our staff here and are happy to hear that you were pleased with them as well!! This means a lot to all of us. We look forward to seeing you in the near future! More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had an excellent stay at the Comfort Suites at 23rd and Atlantic. The staff were very friendly and helpful. The room as well laid out and in good working order, and I enjoyed the amenities. I had no complaint whatsoever, and that is not something easy to say these days.

Was this review helpful? Yes 1
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

It’s so exciting to know that you have zero complaints about your stay! Our team works hard to make sure our rooms are clean and in good working order and that we are always assisting guests using a friendly attitude. Our staff is hard working, helpful, and always smiling, and it’s nice to hear that our guests notice that too!... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This review is about a guy i met during my week stay. Rocky (house man). I can tell he works and strives to help everyone and really nice to talk to. Funny. As my family and I stayed here we lost power to the ac, Rocky(house man) did a fabulous job within minutes getting it going again. Unfortunately we got... More 

Was this review helpful? Yes 2
Richard M, General Manager at Comfort Suites Beachfront, responded to this review

This is the kind of review that makes our whole staff grin from ear to ear. To know that we have staff members helping meet your every need while staying with us, is what reminds us all about how wonderful and hard working we are. Our team strives to work efficiently and help our guests with everything. We will definitely... More 

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