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All 114 Virginia Beach hotels

Crowne Plaza Hotel Virginia Beach -Town Center

3.5 of 5 Hotel   |   4453 Bonney Road, Virginia Beach, VA 23462
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69%
Ranked #49 of 114 hotels in Virginia Beach
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Bbr256 Virginia Beach, Virginia
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157 people have reviewed this hotel

Traveler rating
    55
    51
    27
    15
    9
See reviews for
47
40
15
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

This was my first stay @ a Crowne Plaza. I generally book @the Va Beach Westin, but they were sold out. Had a slight issue checking-in, but the front office manager, Kate Little, bent over backwards to accommodate me. Will definitely be back.

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Salisbury, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was in Va Beach to see my son who was about to leave on Deployment. His home had a fire 4 days after christmas 2013 and i needed a place to stay so i could see him. I am very glad i did! The room was beautiful, the bed comfy. The staff were AAAAA awesome! I did have an... More

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Stratford, Connecticut
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is located about ten minutes from the oceanfront. My stay was very nice. Rooms were clean and loved the breakfast. The staff was very nice. Located very close to main shopping centers which is very helpful.

Was this review helpful? Yes 1
Fredericksburg, Virginia
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel! Beds were good but they are full size and they really need queens. Bathrooms were clean, service was good, room was nice, front desk staff very friendly/helpful. Laundry, workout room were clean. Highway traffic a little loud outside.

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Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

We stayed over the weekend overall stay was nice .. Food however wasn't to Crowne Plaza standards whatsoever. Little menu, food had absolutely no flavor and way overpriced for the quality of food. Nice bar inside hotel also. Employees seemed chipper and well mannered. Room was nice, well decorated and CLEAN.

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments and I am glad your overall stay was satisfactory while your positive comments regarding our the staff are appreciated. However, I am disappointed we did not meet your expectations while dining with us. I do apologize and hope you decide to stay with us again. Please feel free to contact me directly. Mark Smith GM More

Lancaster, PA
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2014

I stayed at this hotel in February 2013 and rated it 5-stars. It was well deserved. I traveled to Virginia Beach again in February 2014 and found the same excellent room at the Crowne Plaza. I really think this facility is first-rate. I'm lowering my rating to 4-stars this year for one reason. Shortly after I checked in, I went... More

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 21, 2014

My boyfriend and I booked a room here as a New Year's Eve/Anniversary treat. We live in Virginia Beach but were hoping for somewhere in Town Center. We decided on this location because, even though it was past walking distance from the bars/restaurants in Town Center, they assured us that a shuttle service would be running from 9pm until some... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Dear sarahannimal, Thank you for taking the time to share your comments online. We are sincerely sorry to read that you did not enjoy your overall stay most especially with the issues experienced with our shuttle service. Kindly be assured that your feedback has been noted and will be addressed with our team to consider for improvements needed. Again, we... More

Silver Spring, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2014

I had a very bad experience booking this hotel, and the staff members are very unprofessional. They did not acknowledge our reservations because they overbooked for a wedding, then wanted to be rude about their decision. They did not try to accommodate us for their unprofessionalism. We booked two rooms months in advance and received a confirmation. I will not... More

Was this review helpful? Yes 3
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. They are important for us to improve our services, I apologize your reservations were mishandled and hope you enjoyed the rest of your stay. Please feel free to contact me if can be of further service. Thank You Mark smith GM More

maryland
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2013 via mobile

We stayed here recently for my daughters field hockey tournament and were pleasantly surprised by this hotel. From the moment we walked in to the time we check out we had nothing but wonderful customer service. The room was spacious, well decorated, and comfortable. Will stay there again.

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MarkSmith1024, Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for taking your time to write such a nice review. It's much appreciated and we hope to see you again. Your group was great to work with. Thank You More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 30, 2013

Upsides: nice sized rooms with fridge and microwave. Beds are very comfortable. Relatively clean with specific exceptions. Downsides: hallways smelly heavily like play dough. Maintenance people ignore you even when you say hi and smile. Saw bugs (like earwigs?) crawling in and out of wall where toilet connects. Maid left prior guests food in fridge - was there when I... More

Was this review helpful? Yes
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for taking time to write a review. We take all reviews serious whether they are positive or negative. I am sorry it appears we did not met your expectations. I hope we can get a chance to do that if you decide to return. Please feel free to contact me directly and discuss your experience further. Thank You... More

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Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Also Known As:
Crowne Plaza Hotel Virginia Beach -Town
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza
Address: 4453 Bonney Road, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Virginia Beach
#30 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, Jacuzzi, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 
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