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All 115 Virginia Beach hotels

Crowne Plaza Hotel Virginia Beach -Town Center

3.5 of 5 Hotel   |   4453 Bonney Road, Virginia Beach, VA 23462
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Ranked #48 of 115 Hotels in Virginia Beach
A recent review
4 of 5 stars reviewed 3 weeks ago
Ratboy859 Lowell, North Carolina
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178 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lowell, North Carolina
Top Contributor
85 reviews 85 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to travel and check in on Sunday night and checked out on Tuesday morning - it was a two night stay. The staff went above and beyond to be gracious and welcoming. The room was on the ground floor and was clean and spacious. I had no problems with the room, furniture or decor. The bedding was clean... More

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here during our stay at VA Beach. The location is right off the highway. The outside looks old and outdated but its very nice as you walk through the doors. The hotel staff were very pleasant. I will definitely stay here again!

Was this review helpful? Yes 1
Brooklyn, New York
1 review
2 of 5 stars Reviewed 4 weeks ago

How do others give this hotel anymore than 3? I give it 2, and it's being generous. The room was filthy. The curtains don't block the sunlight. The bathroom vanity was cracked. The lights were not plugged in. The internet craws like a slug. The TV was small, the beds are small. The soda and ice machines don't work. The... More

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for writing a review about your recent stay with us. We work hard to ensure our facilities and service are superior and we strive to be the the best Crowne Plaza around. It sounds like we fell short of your expectations. We take all reviews positive or negative seriously, and you feed back will help us improve for... More

Lancaster, PA
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel probably 7 or 8 times. This most recent trip was the most challenging experience with multiple problems with the A/C unit, TV reception, WiFi reception and housekeeping. Management was very attentive to our problems, listened without defensiveness and solved problems where they could. High marks for the management of this hotel as they made our... More

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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Lots of fun bars in virginia beach "town center". The hotel is only 9 miles from the ocean front!! Front desk staff was very accommodating and knowledgable about fun things going on in the city. I would recommend this hotel and virginia beach.

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Erie, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

This hotel was in the perfect location for us and we were so happy that we stayed here. The staff was amazing. We were upgraded to the 8th floor (concierge) because we really needed a double room. The staff was friendly as we traveled through the lobby. I discovered a large spill of red wine in the elevator, and it... More

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Great Mills, MD
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 9, 2014

We were looking for a hotel near Farm Bureau Live for an easy trip to/from a concert. This was the perfect place to stay. It's about 7 miles from the venue. Check in/out was quick and the front desk personnel were knowledgeable of the area. Our room was very comfortable and nicely appointed. The air/heat system was quiet and adjustable... More

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Glen Allen
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2014 via mobile

We walked into our room and it felt like we time traveled back to the 1990s. The decor does not appear to have been updated in years. Dark and dank is the best description for this dump. After quickly showering in a bathroom the size of a portable potty, we went out to dinner and a show. The hotel's proximity... More

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

I apologize that your stay in our hotel was not what you thought it should have been. My first reaction was that you did not realize that all of our rooms have been recently renovated with the latest IHG Crowne Plaza Sleep Advantage package and amenities. However, your opinion is very valuable to us. Please feel free to contact me... More

Gloucester, Virginia
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2014

Hotel was clean, quite, and comfortable. The staff was very pleasant and responsive. The only thing I feel could be changed is to include the breakfast. It is a basic breakfast and is a bit pricey for what you get.

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Piscataway, New Jersey
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 21, 2014

Our family reunion for 2014 was at the crown plaza Virginia beach. But we came a day early and stayed at their sister hotel the candlewood suites next door and were very impress with that hotel. My wife wanted to go back to the candlewood because the rooms were bigger. We had a full size kitchen in the candlewood suites.... More

Was this review helpful? Yes 2
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Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Road, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza

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