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Crowne Plaza Hotel Virginia Beach -Town Center

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4453 Bonney Road, Virginia Beach, VA 23462
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Crowne Plaza Hotel Virginia Beach -Town Center
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Crowne Plaza Hotel Virginia Beach -Town Center
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210 Reviews from our TripAdvisor Community

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Traveler rating
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    74
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jarratt, Virginia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very quiet hotel. Perfect place to stay after concert at nearby amphitheater. Employees were helpful and most polite. Easy on and off interstate. Would stay there again. Convenient to the oceanfront also. Would have liked free breakfast but oh well.

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments Mark smith GM More 

Fredericksburg, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time staying at this very convenient hotel. The staff is very friendly and helpful. The room was very spacious, clean and comfortable. The location is great! It's not close to the beach but only a 20 minute drive to Virginia Beach. They have a very reduced rate parking at a sister hotel at the beach and... More 

Was this review helpful? Yes 1
Cameron
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I spent two nights and the service here was 5-star! The people at the front desk always had a smile and were more than willing to assist. The waitress in the restaraunt was absolutely fabulous! The room was clean and neat, the hotel lobby was kept up and was clean. The hotel cleaning staff did a wonderful job of keeping... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is absolutely horrible!! Never had I stayed at a hotel like this in my life, hotel is undergoing some sort of renovation staying on the 6th floor which is suppose to be the quite floor but have heard constant taping and bang since I have arrived! Bathrooms are very small along with the rooms. Microwave was disgusting, stains... More 

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Centereach, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Crowne Plaza Hotel in Virginia Beach - Town Center was a surprising delight. The staff was so helpful and courteous. The rooms were clean and comfortable. We were there on the 4th of July weekend and could not afford a room at the oceanfront. This hotel was so much better. No big crowds to deal with and the fireworks... More 

Was this review helpful? Yes 1
High Point
Level Contributor
147 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 29, 2015

Was here on business for 5 days. Ample parking at this hotel. Rooms and service is above average. Rooms were very nice, as they are clean and very quiet. Breakfast at the restaurant was above average as was lunch. Hotel is in a very nice area and only a couple of blocks from Towne Center.

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1 review
5 of 5 stars Reviewed June 25, 2015 via mobile

My first time writing a review and my first time staying here for business. I travel weekly for business across the country and was overly impressed with the hotel and staff. The rooms were very nice and clean, but the staff was even better. Cheryl P. at the front desk went above and beyond in helping me for a work... More 

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments they are much appreciated and I will convey them to our staff.. Mark Smith GM More 

Boston
Level Contributor
60 reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 1, 2015

We've stayed at this hotel for many years on our way to the Outer Banks. I always book well in advance and typically give a call shortly before our trip just to be sure all is in order. I do this with all hotel and must say I have never run into a problem. What a pleasant surprise (almost a... More 

Was this review helpful? Yes 1
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your very positive review. We look forward to serving you again. Mark Smithy Gm More 

Myrtle Beach, South Carolina
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed May 20, 2015

I made a reservation through IHC for 5/12/2015 weeks earlier. As a platinum member, and IHC card holder, all my information (phone and email) are on file. I know this because other IHC brand hotels have called us when we left something behind, etc. So you can imagine how we felt when we carried our luggage in at 4pm on... More 

Was this review helpful? Yes 2
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

My sincere apology. An attempt was made BY our relocation office to contact all guests of the 12th and 13th a soon as we realized our room inventory was reduced for a temporary duration. Please contact me with your confirmation so I can make things right for you.. Thank You Mark Smith GM More 

Greensboro, North Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2015

I stayed at the Crowne Plaza Hotel Virginia Beach late April. I was in town for personal reasons. The hotel offered a discount for the reason I was in town, they also completed a complimentary upgrade for being a rewards member. The hotel staff was very friendly and inviting. They accommodated my family in a gracious way. The hotel is... More 

Was this review helpful? Yes 1
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for nice comments. We hope you can join us again for leisure reasons. Mark Smith GM More 

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