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Crowne Plaza Hotel Virginia Beach -Town Center

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4453 Bonney Road, Virginia Beach, VA 23462
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Crowne Plaza Hotel Virginia Beach -Town Center
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Crowne Plaza Hotel Virginia Beach -Town Center
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194 reviews from our community

Traveler rating
    66
    69
    31
    17
    11
See reviews for
59
47
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here last week for one night on a business trip. The hotel was clean, and the staff was super friendly and accomodating. I used the business center (2 computers) and it met my needs nicely. The pool looked nice, but I did not have time to use it. The location was great, right off the highway, and it... More 

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Menifee, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

There is on site restaurant with limited hours that didn't work for my schedule. The room was comfortable and clean, but noisy with employees and guests talking loudly in the hallway at various times of the day and evening. There is a quiet zone I understand, but I didn't know about this before I checked out. It has a nice... More 

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. We appreciate all feedback positive or negative. I am sorry you rated us three stars however we strive to be better than that. With input such as yours we will be able to know what we can do to better to improve our service. Please feel free to contact me; I will gladly have you... More 

Antarctica
Top Contributor
54 reviews 54 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 14, 2015 via mobile

Top notch staff, really giving their all. Bathroom was old and chipped, fan system is so noisy that I had to unplug it, only to hear drunk people in the hallway until 3am. Tough getting a good night sleep. Staff, from front desk manager to cleaning ladies make the difference; They are the ones keeping the hotel alive. Food is... More 

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Wilmington, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2015

I was traveling for business, first time in the area. The hotel is older, but the inside is clean and the staff was top notch. I travel A LOT and for me to compliment the staff is rare. Everyone seemed happy to be there, well informed about the hotel/surrounding area, and worked as a cohesive team. It made for an... More 

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your review and I i was pleased to see you rated us 5 stars for service. Again thank you for you input. Mark R Smith CHA More 

Wayne, New Jersey
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 6, 2015

My daughter and I stayed here for 3 nights while she danced at a local studio. The room was clean and comfortable for us. The mini fridge and microwave were helpful. I used the small fitness center with working machines, and the sauna was clean and well lit. All the staff were very pleasant. One morning was warm enough for... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

I stayed here 8 nights in December 2014 while visiting relatives through the holidays. I loved this hotel. The staff is very friendly and helpful. I had a very clean and modern room on the 4th floor. The room had a 37 inch HDTV, fridge, and microwave. The location is centralized right in the heart of Virginia Beach downtown Town... More 

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montoursville
Top Contributor
59 reviews 59 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 31, 2014

We stayed at property for 4 nights while visiting family. Found the location to be perfect for access to Town and the highway. While it is an older property, it was well kept and maintained. Staff was very friendly and on top of all details. Room was cleaned in a timely and neat fashion. In room coffee marker was checked... More 

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Lynchburg, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 30, 2014

All of the hotel staff was very warm and friendly, and the lobby is warm and inviting. Our room was very nicely appointed, the only complaint would be the carpet hadn't been thoroughly vacuumed...otherwise everything was very clean and nice. We enjoyed our stay very much and the price was right! We would definitely stay here again.

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1 review
4 of 5 stars Reviewed November 30, 2014

Spent one night here in late November with my boyfriend. The place seems newly remodeled & is clean & comfortable. All of the front desk attendants were welcoming, very kind, & helpful. Our king bed was comfortable, room had no smell, location is great for going out in Town Center, no issues with parking (off season), TV was nice. Only... More 

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New Kent, Virginia
Top Contributor
70 reviews 70 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 26, 2014

I stayed at this hotel many years ago when I came to Virginia Beach for business. It was very average then. I was in town for business this past weekend - I friend mentioned that I should stay here this time. The rooms were newly remodeled and I did take advantage of the Executive floor (no children allowed) which was... More 

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