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Crowne Plaza Hotel Virginia Beach -Town Center

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4453 Bonney Road, Virginia Beach, VA 23462
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1 room 1 guest
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Crowne Plaza Hotel Virginia Beach -Town Center
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215 Reviews from our TripAdvisor Community

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    75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Galway
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this hotel because it was rated 4*. It didn't quite live up to the rating though. It was adequate but definitely not above 3*. The room was clean and the staff were friendly and efficient. There was complimentary coffee each morning mon-fri. Our room had a microwave and fridge, which was nice. The bathroom was basic... More 

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Midlothian, Virginia
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel appears to be undergoing some changes, but I doubt there is anything that can be done to make it much more than utilitarian. The lobby bar is being remodeled and they had a makeshift bar/restaurant set in the space where they serve breakfast ( and perhaps some other meals, although it wasn't clear if it is a full... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW

Top notch amenities and excellent customer service, starting with my informational phone call that was handled by Sherissa Dorsey (Executive Coordinator). She peaked my interest in the hotel, so I scheduled an appointment with Christine Coakley (Meeting Director), who treated me as if I was the only customer the hotel had. She gave me a tour of the facility and... More 

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West Palm Beach, Florida
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm not sure when, but at first I sensed that this hotel was built a while ago. I had my doubts about it, but after staying three nights I was pleasantly surprised. Every conveniences imaginable were available for the visitor. It became a great home away from home. Little things mattered: Good shower water pressure. Great toiletries. Close up mirror... More 

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. The hotel continues to upgrade its facilities. More 

Gainesville, Virginia
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

I wanted a reasonably priced hotel close to the Virginia Beach strip. I never stayed in a Crown Plaza brand before so this a new experience. Very well maintained property and well managed. The only thing I could find wrong was that the rooms don't have exhaust fans in the bathrooms but that's nitpicking. I like the free coffee for... More 

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Jarratt, Virginia
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

Very quiet hotel. Perfect place to stay after concert at nearby amphitheater. Employees were helpful and most polite. Easy on and off interstate. Would stay there again. Convenient to the oceanfront also. Would have liked free breakfast but oh well.

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments Mark smith GM More 

Fredericksburg, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 14, 2015

This is the second time staying at this very convenient hotel. The staff is very friendly and helpful. The room was very spacious, clean and comfortable. The location is great! It's not close to the beach but only a 20 minute drive to Virginia Beach. They have a very reduced rate parking at a sister hotel at the beach and... More 

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Cameron
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 14, 2015 via mobile

I spent two nights and the service here was 5-star! The people at the front desk always had a smile and were more than willing to assist. The waitress in the restaraunt was absolutely fabulous! The room was clean and neat, the hotel lobby was kept up and was clean. The hotel cleaning staff did a wonderful job of keeping... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed July 13, 2015

This hotel is absolutely horrible!! Never had I stayed at a hotel like this in my life, hotel is undergoing some sort of renovation staying on the 6th floor which is suppose to be the quite floor but have heard constant taping and bang since I have arrived! Bathrooms are very small along with the rooms. Microwave was disgusting, stains... More 

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Centereach, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2015

The Crowne Plaza Hotel in Virginia Beach - Town Center was a surprising delight. The staff was so helpful and courteous. The rooms were clean and comfortable. We were there on the 4th of July weekend and could not afford a room at the oceanfront. This hotel was so much better. No big crowds to deal with and the fireworks... More 

Was this review helpful? Yes 2
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