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Crowne Plaza Hotel Virginia Beach -Town Center

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4453 Bonney Road, Virginia Beach, VA 23462
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Crowne Plaza Hotel Virginia Beach -Town Center
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231 Reviews from our TripAdvisor Community

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Chesapeake Virginia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't even know where to start with this hotel. It is all great things to say. I had a slight issue at checkin with additional deposit. But, they were so gracious at the front desk to work with me. While I was staying there, I was working overnight shifts and sleeping during the day so I was missing housekeeping... More 

Helpful?
Thank dting2010
Washington DC, District of Columbia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a room over Thanksgiving 2015. The room was extremely comfortable, clean, and large. Amenities were what you expect at a Crowne Plaza. The hotel itself was very odd. There is no parking near the door, which faces the highway instead of the city street where it's located. The lobby, though clean, was very small and I felt like... More 

Helpful?
Thank JNetteDC
Level Contributor
121 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

Checking in and out ran rather smooth. The room was very clean and quiet. Enjoyed my time in the restaurant. Food was amazingly well and the prices were fair. Spent sometime here on business and hopefully I'll be back.

Helpful?
1 Thank TheTruthHasBeenTold
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 1, 2015 via mobile

Let's just say this hotel was probably great in the late 90s. The hotel is old even though they have tried to update it. Slapping paint and some new furniture on it is not the same. Stayed in a single King room which had enough room and the bed was comfortable. Ice machines are on random floors so searching for... More 

Helpful?
1 Thank Aaron D
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you, we take all input seriously and appreciate negative and positive ones. For clarification we are located in VA Beach, not Portsmouth, on Bonney Road. The Hotel has been renovated with all new case goods. Coffee is available in our lobby 24 hrs. and complimentary to reward members. Mark Smith GM More 

Culpeper, Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2015 via mobile

Convientantly located right off the interstate (the cars are just a tad bit noise though...that's the only downside) Lobby was very nice, and the man that checked me in was super friendly and helpful. The room we are staying in is very modern and clean. I will be staying here the next time I'm in the area!

Helpful?
Thank Scarlett G
Virginia Beach, Virginia
Level Contributor
159 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed October 25, 2015

Great hotel located close to Virginia Beach Town Center area, so not near the beach. Check in was quick and professional with my questions being addressed. Stayed here for a function where the food was very good along with amenities. Room was comfortable, it had microwave, fridge, safe, iron, coffee maker, plus the room had a pull out sofa bed... More 

Helpful?
Thank freqworld_traveller
Clarks Summit, Pennsylvania
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 16, 2015

Son and daughter-in-law's wedding weekend. They stayed up on the 6th floor and said there were signs apologizing for renovations and were, overall, happy with their room. Daughter, son-in-law, grandkids, hubby and I were on the 1st floor. Daughter and I not happy. Lighting is abysmal, toilet rocked around, dresser drawers didn't close, the iron was awful. I left messages... More 

Helpful?
Thank Gwyneth W
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. I apologize for the sixth floor. The Hallway carpet and vinyl was being replaced which was a day project only and we tried to move all guests to other floors. However I am sorry if it inconvenienced your party. Your other issues are not acceptable and again I apologize. Please feel free to contact me... More 

Raleigh, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

Stayed for two nights for business. Great location, near shopping center and plenty of restaurants. Hotel is clean with friendly staff. Only drawback is small bathroom. Dinner was very good. Would definitely stay next time.

Helpful?
Thank 603frankm
Atlanta, Georgia
Level Contributor
145 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed September 16, 2015 via mobile

We used our rewards points and got a free night here. We were upgraded to a larger room, very nice. Hotel was very clean, bed comfy. Honestly what sets this property apart from the rest is the staff! Everyone that we came in contact with spoke to us, a couple even told us to have a blessed day. The breakfast... More 

Helpful?
Thank ewoka13
New Bern, North Carolina
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

I have an office in Norfolk, but I prefer to stay in Virginia Beach. I stayed on the quiet floor, which has a list of rules, such as no kids, no slamming doors, 2pm check out, and aroma therapy products with your stay. I love the leg and foot cream..it really work. The hotel is in a great location and... More 

Helpful?
Thank CBarr617
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your positive comments. In addition to no circus animals or marching bands another one of the floor rules is no singing in the shower. While some rules may appear tongue and cheek we take very serious the need for some travelers to require peace and quiet. The floor also offers complimentary AM coffee in the floor lobby... More 

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