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All 114 Virginia Beach hotels

Crowne Plaza Hotel Virginia Beach -Town Center

3.5 of 5 Hotel   |   4453 Bonney Road, Virginia Beach, VA 23462
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Ranked #51 of 114 Hotels in Virginia Beach
A recent review
4 of 5 stars reviewed 5 days ago
K A Midlothian, Virginia
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183 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Midlothian, Virginia
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
521 helpful votes 521 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I recently visited the Norfolk area over the Columbus Day weekend and stayed at the Crown Plaza Hotel VA Beach Town Center. We arrived in the afternoon and were greeted by friendly staff. Check-in was quick and efficient and we received a great overview of the amenities the hotel offered. Quick ride up the elevator and we... More

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Missouri
Top Contributor
190 reviews 190 reviews
120 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here for 2 nights and everything was comfortable. I arrived on a Tuesday evening and the lobby smelled strongly like garlic. Apparently each Tuesday there's a reception with wine, beer, cheese and crackers, and a chef at a station cooking pasta with various toppings. This was a pleasant surprise so if you plan to be here Tue you... More

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Houston, Texas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I didnt really enjoy the property, but the customer service was amazing. Like when i would go for breakfast they knew exactly what i wanted to drink and eat. Also wanted to extend and say Abbiya you were amazing she was working at the front desk, really went out of her way to make me feel at home. Thank you!!... More

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. I will pass your comments on. Mark Smith More

Top Contributor
71 reviews 71 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My hotel room bath was dirty with wads of hair in the tub. Although the staff were helpful and rectified it, it was an unpleasant welcome. The rooms were large with free wi fi, parking and coffee making facilities. The pool was smart with a small outdoor area. There is a busy noisy road next to the hotel so try... More

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments. We take all guest input, positive or negative, seriously. We strive to provide the best customer service and I apologize if we did not meet your expectations. 100% guest satisfaction is our guarantee. Thank You, Mark Smith GM More

Columbus, Ga
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my preferred hotel whenever I am in the Tidewater area. I lived in Virginia Beach for several years, and still have family and friends there, so I try to visit at least once a year. The hotel is quiet, well appointed, comfortable, has a convenient bar and restaurant on the premises, and the staff is always friendly. I... More

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Lowell, North Carolina
Top Contributor
90 reviews 90 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 9, 2014

I had to travel and check in on Sunday night and checked out on Tuesday morning - it was a two night stay. The staff went above and beyond to be gracious and welcoming. The room was on the ground floor and was clean and spacious. I had no problems with the room, furniture or decor. The bedding was clean... More

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

We stayed here during our stay at VA Beach. The location is right off the highway. The outside looks old and outdated but its very nice as you walk through the doors. The hotel staff were very pleasant. I will definitely stay here again!

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Brooklyn, New York
1 review
2 of 5 stars Reviewed September 2, 2014

How do others give this hotel anymore than 3? I give it 2, and it's being generous. The room was filthy. The curtains don't block the sunlight. The bathroom vanity was cracked. The lights were not plugged in. The internet craws like a slug. The TV was small, the beds are small. The soda and ice machines don't work. The... More

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MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for writing a review about your recent stay with us. We work hard to ensure our facilities and service are superior and we strive to be the the best Crowne Plaza around. It sounds like we fell short of your expectations. We take all reviews positive or negative seriously, and you feed back will help us improve for... More

Lancaster, PA
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 28, 2014

I've stayed at this hotel probably 7 or 8 times. This most recent trip was the most challenging experience with multiple problems with the A/C unit, TV reception, WiFi reception and housekeeping. Management was very attentive to our problems, listened without defensiveness and solved problems where they could. High marks for the management of this hotel as they made our... More

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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 28, 2014

Lots of fun bars in virginia beach "town center". The hotel is only 9 miles from the ocean front!! Front desk staff was very accommodating and knowledgable about fun things going on in the city. I would recommend this hotel and virginia beach.

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Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Road, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza

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