I stayed at the hotel for a company conference. In the past I have stayed in various places in Virginia and was not impressed by the service received. By far the stay at Crown Plaza was the best. Staff were extremely cordial, helpful and customer oriented. From the front desk, restaurant to the bar, the service exceeded my expectation. I... more

I have had nothing but excellent experiences at this hotel. It's exactly where I want to be (close to my clients and even closer to good dining and night life). My room has always been exceptionally clean, and everyone from the people at the front desk to the housekeepers I see on my way to my room have been nothing... more

BRIEF review: (I chose to stay in a handicapped accessible room, as this was the only room w/ a King bed available when I checked in...maybe the other rooms in the hotel are better, maybe not.) The room was OK, it had a little bit of a smell to it. Being HC accessible, the bathroom was larger than I expected.... more