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All 114 Virginia Beach hotels

BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 Resort   |   1307 Atlantic Avenue, Virginia Beach, VA 23451
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Ranked #12 of 114 Hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
emsria75
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723 reviews from our community

Traveler rating
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See reviews for
359
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in was easy since we had prepaid room. Attached parking garage goes up to 5th floor. Very tight fit for trucks, cars no problem. Top floor (9th) king bed room was clean. Staff very friendly. Free breakfast included at attached restaurant. Basic buffet. Did not eat any other meals there. Nice touch free coffee and juice always available in... More

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Akron, United States
1 review
5 of 5 stars Reviewed yesterday NEW

for the most part it was a great place to stay. would stay there again. location was great. overall it was a nice hotel. the hot/cold breakfast had a few different choices. loved the in room amenities. with the staff was more familiar with the area attractions and local dining hidaways, but we found them on our own.

Review collected in partnership with Best Western

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Curwensville, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I had a great & relaxing time at the Shriners Convention. The whole staff was very accommodating and helpful especially George Mann. George went above and beyond his duties to make sure our whole stay was a pleasure. He made sure our hospitality rooms were well maintained and did not hesitate to offer his assistance. George is... More

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to write a review regarding your most recent stay with us here at The Best Western Sandcastle. The Shriner weekend is always so much fun for everyone involved. Thank you for speaking so highly of Mr. Mann, he is truly an asset to our business and he is always going over and... More

Pennsylvania, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staff was friendly and room clean. Plenty of fresh towels each day. Great beachfront view on balcony. Should redesign bathrooms, very little sink space provided. Absolutely no counter space. Hallway carpeting either need a good cleaning or replacing, many dirty marks and unpleasant smell in the hallway. Toilet didn't flush properly, many attempts needed. Free breakfast was convenient but left... More

Review collected in partnership with Best Western

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for staying with us here at the Best Western Sandcastle Hotel in Virginia Beach, Virginia. We take our reviews very seriously and use them as a tool to improve the quality of our product and the service we provide. I hope that your travel plans will be bringing you back to the Virginia Beach area,... More

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place was cute, had great views, and was right on the beach - it was lovely to sit on the patio at night and people watch (or would have been, if our trip hadn't been during the rainiest few days in months...). Good wifi, clean rooms, updated bathrooms. Mattress wasn't great but wasn't bad either. Service was great -... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review regarding your recent stay with us. We have been fortunate enough to have so many wonderful guests stay with us this year including yourself. We try to really treat our guests like family, we feel its the only way to conduct business in this... More

Burnt Cabins, PA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beds were listed as queen, but were considerably smaller than the queen bed I sleep in every night. Beds were comfortable, but were just small when I'm used to a "real" queen sized bed. Front desk attendant Amor is awesome. Yolanda is great, too. I met a number of wonderful staff members. Everyone I met was warm and welcoming. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is awesome! Thank you so much for spending time with us here at The Best Western Sandcastle. I am glad that you met several members of my staff and found them to be very personable and friendly. We all try so very hard to offer superior customer service so that we can be the best hotel at the beach.... More

Lexington, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

EXCELLENT! Higly recommend. Wonderful people & service. Free breakfast is an understatement. It was better than any continental breakfast! Very nicely decorated with a store, restaurant, beautiful lobby. Cannot say enough good things. We will def stay again. It is right at the pier which worried me at first, but we actually enjoyed it.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review. Thank you so very much for staying with us, we truly appreciate it. Please come back soon for a return visit. Best, Jason C. General Manager More

Saskatchewan, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

First, the only good part- the people. The staff was extremely friendly and courteous. As for the hotel, it should be demolished and rebuilt. The place reeks of cigarette smoke and the 70s decor needs to be burned to the ground. One of the walls of our hotel room was orange.... BRIGHT 70s orange. It was hideous. The hotel itself... More

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

WOW, that's pretty harsh... I suggest you try a different country to visit... Everyone else loves Virginia Beach. Best of Luck, Jason C. General Manager More

Roanoke, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel the last weekend in June. We chose this hotel because of the strong reviews here on TripAdvisor. We also like staying close to the pier, but we wanted to try a different hotel (had previously stayed at the Breakers Resort). We checked in on Friday afternoon and found the front desk to be chaotic. We... More

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to write a review about your stay with us. My owner just bought our hotel on June 25th. The transition, as you clearly noticed did not go well. All the observations you made were very accurate and I am sorry that you had to experience that. It took us about... More

Woodbridge, New Jersey
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The pluses : Clean, updated rooms, amazing views, coffee and juice in the lobby 24 hours, car on the same level of the parking garage as our room which made it super easy to get our beach stuff, nice buffet breakfast in the restaurant downstairs included in the price of the stay every day (get there before 8:30 or there... More

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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