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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1307 Atlantic Avenue, Virginia Beach, VA 23451
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,041 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
11 reviews
1 of 5 stars Reviewed 3 days ago NEW

Usually I don't leave reviews, but I felt obligated this time. We stayed here a few years ago and enjoyed it but I feel it's going downhill. First and foremost we couldn't check in at 3pm. Apparently our room wasn't ready, which was a rough start from a 16 hr drive in..then our 2nd day there we walked in our... More 

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Charlottesville, United States
5 of 5 stars Reviewed 3 days ago NEW

Great service, people and location! Clean rooms, oceanfront that was super. Enjoyed breakfast,could change menu a little, but good. Very nice staff, will talk to you from all levels of staff. Would stay again for sure!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
dillwyn, United States
4 of 5 stars Reviewed 4 days ago NEW

enjoyed the room had a great view if ocean and boardwalk. a lot of actives were close by and easy to get to.would stay here again.there are plenty of shops close by,and many resturants to choose from.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rockville, United States
4 of 5 stars Reviewed 4 days ago NEW

Good hotel with a very nice staff. Hotel is clean, staff is very polite and caring. The only thing I wish is that the price of stay would be a little less. We found couple problems when we checked in. The balcony door would not lock and built in safe box was locked by previous guests. Both problems were fixed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Floral Park, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very pretty. The lobby has a 50's feel to it. Our room was on the 9th floor with a balcony. The view was beautiful. From the balcony we watched the sunrise and saw fireworks. The king sized bed was very comfortable. The bathroom layout was awkward. The sink was outside of the rest of the bathroom. There... More 

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

We are truly grateful that you chose to stay with us here at The Best Western Plus Sandcastle. I am so glad that you enjoyed your time with us. We like to use all our reviews from Trip Advisor as a tool to help us approve upon the product and the service that we provide to our valued guests. Please... More 

Richmond, United States
4 of 5 stars Reviewed 5 days ago NEW

This hotel is right by the pier with a great restaurant ( with REAL breakfast food) and parking options. My check in was very smooth and there is an onsite beach shop/ souvenir shop. We just walked out the door and on to the beach.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Great Review! We are very lucky to have a most excellent location, a clean and comfortable hotel and a ultra-friendly staff. I believe we also get the best guests such as yourself and we truly enjoy taking care of all of you. We look forward to having you back very soon. Warm Regards, Jason C. General Manager More 

Bunker Hill, West Virginia
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We've been to VA Beach for 5th year and this is our first stay! Definitely we'll be staying here again! The hotel is very convenient. It's right on the boardwalk, fishing pier, restaurants, and the carnival. Our room is up-to-date with good space for family of 5. It comes with balcony so we enjoy every single moment of the beach!... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about The Best Western Plus Sandcastle. I am so glad that you enjoyed your stay with us. And thank you for your feedback about the pool. We are actually going to refinish the pool surface in addition to some other things that I am... More 

Elkridge, Maryland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I spent a long weekend in Virginia Beach with our 11 month old. We really enjoyed being right on the boardwalk and beach. The hotel was clean and the staff was friendly. The breakfast is a buffet provided by a restaurant in the same building. The food was good and it was great having a variety of... More 

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I am so glad that you enjoyed your stay with us. We thank you for your kind words and hope that you will be returning very soon to enjoy Virginia Beach again. When you are ready to make reservations please don't hesitate to contact me so that I may assist you with the process and offer you a repeat guest... More 

Saint Louis, Missouri
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The rooms are spacious and comfortable. We had a beautiful view of the ocean from our patio and it had generous space to share with family in the evening. That is when a patio is an especially welcome luxury and we enjoyed it. Anything we needed the staff was quick to provide and they were always friendly. The free breakfast... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What an awesome review, thank you so much for sharing your thoughts about your most recent stay at The Best Western Plus Sandcastle. I am very fortunate to have a super caring staff that truly appreciates every guest that walks through our doors. We look forward to having you back soon. Yours in Hospitality, Jason C. General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I read many reviews before booking this hotel, but we are pleased that we stayed here. This hotel is one end of the "strip." We stayed on the opposite end a year ago, so it was nice to see what the "other side" had to offer. Next trip, we may try to stay somewhere in the middle! The staff was... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words. I will certainly share your thoughts with my entire staff. We are striving to be the best hotel at the oceanfront and we have the staff to get us there. We take all of our reviews seriously and use them as a tool to approve upon the product and service we provide... More 

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