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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1307 Atlantic Avenue, Virginia Beach, VA 23451
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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996 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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  • All months
    (996)
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    (97)
All months
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

My family and I stayed here June 29-July 1. From the time We walked in from the time we left we were beyond pleased. The front desk is amazing and friendly! Betty was super friendly and very pleasant to work with! Hotel has been updated. Bright colors in the rooms made it fun for my kids. The AC in the... More 

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West Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

From check in to check out our experience with this Best Western was smooth and excellent. The room was clean and nice and cold when we unloaded our things and the view from the 6th floor is beautiful. The cleaning staff were some of the nicest we have encountered and we visit the beach a lot and have stayed at... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

In two words, clean and friendly. Best Western Plus Sandcastle Beachfront Hotel was recently remodeled throughout. The lobby, restaurant, inside pool, private sun bathing area and work out room, facing ocean, are super clean and simply the best. The staff from the hotel GM to Veronica (who was soo pleasant) of room service exemplifies the highest standards. The rooms are... More 

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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

The hotel was nice...honestly, just what my husband & I needed. Upon checkout I discovered we were overcharged $92.10 & I have been trying to get a credit since May 30, 2015. I was promised that I would receive a phone call on my trip home. Didn't happen. Countless calls to the hotel directly & emails to Best Western Corporate... More 

Was this review helpful? Yes 1
Richmond, United States
5 of 5 stars Reviewed 2 days ago NEW

I recently spent 3 nights at this hotel, as did my grown children and grandchildren. We were all exceptionally happy with the decor and cleanliness of the rooms. The staff was excellent. There is a nice indoor pool and exercise room. The access to the beach was easy, and the hotel itself is conveniently located on the boardwalk. It is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Harrisonburg, United States
5 of 5 stars Reviewed 2 days ago NEW

Staff took my name and number at 11:30am when I arrived and contacted me promptly once a room had been cleaned that matched my reservation, just an hour later. Breakfast was included in the price which is at the restaurant in the lobby and was delicious. Hospital WIFI had two separate passwords (one before midnight and one after midnight) and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
virginia beach, United States
5 of 5 stars Reviewed 2 days ago NEW

the price of the rooms were very reasonable,clean and peaceful. the breakfast I wasn't expecting a full bar with a variety of choices, the staff was very polite and it was defiantly clean. we had ocean view and the balcony was also clean and felt very safe sitting out there. The location was perfect because it wasn't in a crowded... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was very pleased with what I paid and where I stayed. My children and I had a wonderful time. Everything was so convenient and close. It was surprising how pleasant absolutely everyone who worked at this location was. The building could stand to upgrade the elevators and the indoor pool room, but that would be my only compliant. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us here at The Best Western Plus Sandcastle. It was our pleasure having you here with us. I hope that you will be returning for another stay with us because we would enjoy the opportunity to serve you. Best Regards, Jason C. General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We visited June 22-25 before my husband heads back overseas for the military again. We thoroughly enjoyed the hotel, except for the breakfast menu which was mediocre, and the hot tub that was cold. Overall, the hotel was very clean, and comfy! Room wasn't ready when we arrived, so we had about a half hour wait. Overall, it was a... More 

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for staying with us here at The Best Western Plus Sandcastle Hotel. We are so glad that you enjoyed your stay! The hot tub you are referencing is actually just a kiddie pool. We are thinking about adding a hot tube soon though. Next time you come to town we will be waiting for you. Very Best Regards,... More 

Centreville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The overall stay at the hotel was great. The free breakfast and internet made the stay better. The location was great b/c of the two parks for kids within walking distance. The building also has a store on the ground level.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

We really appreciate you taking the time to share your thoughts about The Best Western Plus Sandcastle and Virgina Beach. We are very glad that you enjoyed our location and all we have to offer. Please feel free to contact me directly when you are ready to make a return trip. I would welcome the opportunity to help you with... More 

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