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BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 1307 Atlantic Avenue, Virginia Beach, VA 23451
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Certificate of Excellence 2014
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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833 reviews from our community

Traveler rating
    363
    273
    112
    49
    36
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396
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Richmond, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My girlfriend & I stay here when we come into town in the off season, can't beat the value of the room for the price. We'll likely be back again next year. Tripadvisor is making me type 200 characters so I guess I have to waste some space with extra, not sure how many words it will take either because... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Cumberland, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a great fall weekend away at the Best Western Plus, Sandcastle Beachfront Hotel. I must say that both Betty at the front desk and George (maintenance) were more than helpful and friendly the entire stay. The rest of the staff was friendly as well! The room was clean and nice, the breakfast buffet at Pier 14 was a... More

Was this review helpful? Yes 1
Virginia Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Really enjoyed our stay at Best Western Plus. The night was lit up by the holiday boardwalk lights and the sunrise was so beautiful. Next time we shall have our blanket and hot cocoa drink to snuggle together on our private balcony and enjoy the ambience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I am so glad that you had a romantic getaway with us at The Best Western Sandcastle. The view of the Atlantic Ocean is truly beautiful and the Holiday Lights that the city provides definitely adds to the ambiance that you speak of. I look forward to having you back very soon. Best, Jason C. General Manager More

Forest
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed staying the weekend at this hotel. It's always great to stay on the beach but it is a plus to be in a beautiful, newly renovated and comfortable hotel. The colors are warm and vibrant in the rooms; the general areas are well arranged, warm, colorful, and tasteful; the coffee bar in the lobby is a huge plus... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for the kind review. I think you stated yourself perfectly. I can't thank you enough for choosing to stay with us here at The Best Western Sandcastle. We certainly do have a prime piece of real estate down here and we try so very hard to provide each and every guest with super clean accommodations and... More

Snow Hill, Maryland
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in motel for 3 days 2 nights Mon -Wed The room was clean , plenty of towels, ac/heat was easy to adjust, full breakfast buffet was very good but at the time we stayed they were having trouble with heating stations in buffet. Nice variety of food, Have stayer before and will stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for such a wonderful review. I am so glad that you enjoyed your stay with us. We look forward to having you back the next time you are in town. Please don't hesitate to contact me directly so that I may assist you with the reservation process. Best, Jason C. General Manager More

Lawrenceville, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This place is pretty much a dump. The only nice thing about it was an ocean view from the room. Our toilet seat had poop stains all over it, which the housekeeping people did not even bother to clean up. It was disgusting. Seeing how unsanitary the bathroom was, we decided we'd be better off skipping the breakfast buffet. A... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

If I were staying at a hotel and saw where the bathroom was not cleaned properly, I'm pretty sure I'd notify the front desk. We received no complaints about any bathrooms being dirty on the day that you checked in. And I'll be honest with you, I don't believe a word of this review. Best Regards, Jason C. General Manager More

Vienna, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Found a room on Hotel Tonight at the Best Western Sandcastle that couldn't be beat. Loved the retro style and feel of the hotel. The parking deck accessible from each floor was a extra bonus. Staff was friendly and helpful at every turn. The hotel was clean and well-maintained, and was clearly renovated within the last couple of years. The... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your review, I greatly appreciate it. I am glad that you enjoyed our hospitality and I apologize that your room had a few minor housekeeping issues. We will be working hard this off season to ensure that we offer each and every guest clean and comfortable guest rooms and superior customer service. Please don't hesitate... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow so my family and I stayed here for my cousins Birthday and we had a ball all the front desk staff was great. Thank you all PATRICK ALIVIA CHARLENE CHRISTY betty and yalonda even the manager was great stephany I think. this was a great family friendly place and we will be sure to come back

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review regarding your stay with us here at The Best Western Sandcastle. I was so glad to hear that you had a wonderful time and that my staff took great care of you. Please don't hesitate to contact me directly next time you are ready... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Thank you for a very good stay at your hotel. Patrick was delightful and very good at his job. Extraordinary customer service and attention to detail. We will probably stay there again. Thanks for the great experience.

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I am so glad that you enjoyed your stay with us. We try so very hard to provide superior customer service to all our guests and I'm glad we were able to make your stay an enjoyable one. Thank you so much for staying with us, and please do come back soon. Best Regards, Jason C. General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at your hotel in early November and I was very pleased with the service that was provided. Patrick was great. Very good customer service. I will definitely stay there again next time I am in town. Thanks a lot for a great experience. Keep up the good work.

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for the kind words, I truly appreciate it. We have a very nice hotel down here at the water's edge and we try to provide each guest with an experience to write home about. I hope that you find yourself back in the Virgina Beach area and back at The Best Western Sandcastle. Best Regards, Jason... More

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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