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All 115 Virginia Beach hotels

BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 Resort   |   1307 Atlantic Avenue, Virginia Beach, VA 23451
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76%
Ranked #20 of 115 hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Marian J A York, United States
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610 people have reviewed this hotel

Traveler rating
    239
    207
    91
    41
    32
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289
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
York, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Overall all stay was very good. Nice location if you want to be close to entertainment and the happenings. Enjoyed the fireworks from the balcony. Felt the restaurant could have had more fruits for vegetarians. Would recommend to family and friends.

Review collected in partnership with Best Western

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Findlay, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was clean, and very convenient. It was great to be in a kid-friendly atmosphere. With the location towards the middle of the boardwalk, we were in walking distance of most everything. The staff was very helpful with local sight seeing options, and they always had a friendly smile.

Review collected in partnership with Best Western

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Oxford, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Extremely clean hotel. The staff was friendly and helpful. The restaurant was very good and reasonably priced.The location was awesome, very centrally located. The also had a very family friendly pool area.

Review collected in partnership with Best Western

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New York City, United States
2 reviews
2 of 5 stars Reviewed yesterday NEW

The Sandcastle has its pluses and minuses. But Room 914 that they call the Roof Top Room is an ugly ALMOST windowless, almost viewless horror show of a room. Do not be conned by talk of "privacy" or "view". The roof is locked off. You get the worst room in the whole hotel at full price. If you come here,... More

Review collected in partnership with Best Western

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Holly Ridge, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for our annual beach vacation and was extremely impressed with the excellent customer service! Patrick, brad and Charlene were awesome at the front desk, and the 2 housekeepers who work on the second floor were more than willing to accommodate our cleaning needs. Also, Marisa at the restaurant downstairs where the breakfast was went above... More

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

When I arrived after 4pm, the room was not ready. The hotel was quite busy and Charlene was very pleasant and helpful. She immediately apologized for the delay with the room's readiness. Charlene asked Patrick to assist with the check-in. Patrick immediately contacted housekeeping to inquiry of the wait time. Charlene in the meantime provided the initial check-in information and... More

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your recent stay at The Best Western Sandcastle Hotel in Virginia Beach, VA. We are so very glad that you enjoyed your stay. We take pride in delivering superior customer service to all our guests. The next time your plans bring you back... More

Stafford, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything about this hotel is very nice. The room was very clean with very comfy beds. The bath towels were nice and thick. Every single employee that I passed was very friendly, polite and helpful. The continental breakfast was a full buffet at the restaurant next door - great when travelling with teenagers! I would definitely stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Woodbridge, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I loved it. The decor was nice and the beds were super comfy. I almost didn't want to get out of the bed each day I was there. It also help that there was complimentary hot breakfast every morning provided by the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your most recent stay at The Best Western Sandcastle Beachfront Hotel. I'm so glad that you find the décor in the hotel appealing and that you felt comfortable in your room. We strive to provide each and every guest with an superior customer... More

Centreville, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The rooms were nicely decorated, the staff friendly, but the main lobby was not welcoming and the floor hallways were dimly lite. Bathroom in guest room was small but did the job ok. Had problem with maid service updating main computer detailing when room was available.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time to fill out a review regarding your stay at The Best Western Sandcastle Hotel. I would like to apologize for the issue you had with our housekeeping service. I have used your feedback during our staff meeting as a way to let the entire staff know how important it is that we exceed our... More

Charlottesville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

During check-in we were provided with outstanding customer service by Patrick W. We were placed on the first floor directly in front of an elevator and requested to moved up a few floors higher. As busy as check-in was Patrick stopped what he was doing to see if he could help honor our request and he did. He was very... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your review. I am so very pleased that you experienced some truly superior customer service from my supervisor Patrick. He is a hard working and dedicated professional. I've seen him really work some wonders with our guests. That was very kind of you to point him out and that helped make your trip a pleasant... More

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

215 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Virginia Beach #4 Top resorts Hotel in Virginia Beach #14 Family Hotel in Virginia Beach #15 On the Beach Hotel in Virginia Beach #25 Business Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
Number of rooms
144

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