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BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 1307 Atlantic Avenue, Virginia Beach, VA 23451
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Certificate of Excellence 2014
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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868 reviews from our community

Traveler rating
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    114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woolrich
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we will be back. VERY, VERY, CLEAN HOTEL. Loved the bright carpet very nice touch. House keepers keep up the good work, JOB WELL DONE!!!! Front Desk lady (sorry forgot your name ) but you was so nice to us

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review. Thank you so much for the kind words, we truly appreciate it. Thank you so much for choosing Best Western Sandcastle. I hope that you will be returning in the near future so that we may have another opportunity to serve you. Best, Jason C. General Manager Best Western Sandcastle More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My family and I wanted to visit the beach during winter. The room was decent but the pool area was too cold for comfort. Breakfast was included and was good. Our view was oceanfront and great- we wouldn't be able to afford it during the summer!

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time to write a review regarding your most recent stay with us here at The Best Western Sandcastle. I am so sorry that the pool area was too cold for comfort. We had a few issues that were caused by the storm and I can assure you that will not be happening again. Typically speaking,... More 

Waynesboro, VA
Top Contributor
98 reviews 98 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

So I have stayed in A LOT of hotels on the ocean front in Va beach and boy some should have been torn down years ago. We actually stayed here at this place years ago. Since then they changed names and remodeled. Wow!! Our room was spacious and very nice. Clean!!!! Thank you Angie for doing such a great job... More 

Was this review helpful? Yes 6
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your most recent stay with us here at The Best Western Sandcastle. I was bummed to hear about your experience in the restaurant. We actually lease that space out but will be working close with them to ensure that our guests receive the... More 

Newport News, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was only one night, but my friends and I had a blast together. Our favorite parts were the indoor pool and the hot buffet breakfast in the morning! I would stay here again because the price was excellent for everything we received.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Awesome!! I'm so glad that you had a good time with us while you were in town. It really was our pleasure having you and I hope that you can come back soon to enjoy our favorite time of year which is the SUMMER TIME. We are all looking forward to the upcoming season and would be stoked if you... More 

Fredericksburg, Virginia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pluses: Upon arrival on Saturday (Valentines Day) afternoon we were checked in quickly by 1 of the 3 front desk associates on staff - surprisingly appropriate for check in hours. We got into our room on the 6th floor and we're happy with the views of the ocean. Bed was fairly comfortable with plenty of pillows. The furniture is fairly... More 

Was this review helpful? Yes 6
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I'm sorry that we didn't exceed your expectations. To be honest with you, parking at the oceanfront is at a premium and most hotels do not have on-site parking. I drive an SUV myself and barely fit in the parking garage, but I don't usually have a problem walking the 50 or so feet from the lot across the street.... More 

Midlothian, Virginia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I spent hours looking up a hotel to take our seven month old for an overnight trip to VA beach. Since its "off-season" we really wanted to stay somewhere that had an indoor pool so our son could get in the water for the first time. We also wanted to stay in an ocean front room. My... More 

Was this review helpful? Yes 5
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Believe it or not, things arise that are out of our hands, such as having to close our pool during what would have been your stay. I can assure you we didn't plan it that way. It was an inconvenience to all our guests actually, most of which understood and sympathized with our unfortunate situation. Things break that need fixing,... More 

Kew Gardens, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my husband stayed here for one night but it was totally worth it. We were on a short trip for my cousin's wedding , but I wish we could have stayed longer. Front desk people are very friendly and helpful. The room was gorgeous and clean, the view was amazing. We were on the 6th floor and the... More 

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for taking the time out of your day to write a review regarding your most recent stay with us here at The Best Western Sandcastle. It was our pleasure having you stay with us. We are so glad that you enjoyed your time with us and really hope that you will find time in the... More 

Culpeper, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at this hotel, some friends of mine were staying here I decided to stay. It was very nice on the inside rooms were great! Great view of the beach and pier from the room. The continental breakfast was one of the best I have ever had. All the staff were very nice and super... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is a great review, thank you so much for sharing. We try and treat each and every guest like family because we realize that without you, we would not exist. I hope that you will be returning in the near future so that we may have another opportunity to serve you. Give us a hollar when you are ready... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Charlene was the representative at the front desk when my wife and I checked in. She received us very professionally and friendly. She got us into our room under 3 minutes as she had prepared necessary paperwork before our arrival. The room was exceptionally clean and the bathroom well sanitized. Everywhere was spotless. We've been to several locations of Best... More 

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about our wonderful hotel. I have already commended Charlene on the superior customer service she offered to you while you were with us. We are striving to be ranked #1 on Trip Advisor and with associates like Charlene.... I believe we will be getting... More 

maryland
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

I recently stayed here with friends for the wicked 10k - about 6 years ago we stayed here for a week long family vacation- since then the hotel got a massive facelift and Is way better than I remember it- awesome lobby with coffee and juice (they had that before) but the breakfast is alot better , rooms are nice,... More 

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What an awesome review! Thank you so very much for the kind words! We truly have stepped it up a notch:). I am so glad that you enjoyed your time with us and I hope that you will be returning very soon! Best Western is really starting to kick butt and we plan on being #1 at the oceanfront! We... More 

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#4 Romantic Hotel in Virginia Beach
#5 Business Hotel in Virginia Beach
#8 On the Beach Hotel in Virginia Beach
#10 Family Hotel in Virginia Beach

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