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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1307 Atlantic Avenue, Virginia Beach, VA 23451
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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917 reviews from our community

Traveler rating
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    121
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430
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

We went for 3 nights for our anniversary. Had a great room with an ocean view. Great view of the pier and strip. Clean spacious rooms. Friendly staff. Great stay for couples or families. Great pricing for the quality. We would definitely stay here again.

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Maryland
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've stayed at other Best Western hotels in the past. Because this was our first overnight visit to VA Beach we decided to stick with what we know and try this beachfront hotel. It worked out very well for us. BW hotels are not the Ritz but this hotel is attractive, very well located in VA Beach, and very comfortable.... More 

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Monroe Twp, NJ
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were a week before the season started, so prices were super reasonable and the desk clerk upgraded us to a top floor room facing the ocean. What a spectacular view. The location is perfect, near everything.

Was this review helpful? Yes 1
Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Best accommodations for late arrival . Staff is always super helpful and friendly . I have to add I only stay in off season. I am based on in season I would think it may not be a relaxing an quite. But this is for someone to judge who stay's in VA Beach in season I love the hotel and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words. We try very hard to offer each and every guest with superior customer service. We are very lucky to have a very courteous and helpful staff that enjoy treating our guests like family. We hope to have you back very soon. Thank you once again for choosing The Best Western Plus Sandcastle.... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel- view of beach was nice just wish our room was lower as I don't like heights but it was all they had open with beachfront and still very pretty. Unfortunately we came on a rainy weekend and it was very cold at the beach and not fun to be outside again which caused us to leave earlier than... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for staying here with us at The Best Western Plus Sandcastle. I appreciate your thoughts regarding your stay and I will certainly look into the couple issues you experienced. I would highly recommend returning this summer when the weather is at it's best. It truly is a bummer when it's cold and rainy and you can't enjoy all... More 

Scenery Hill, Pennsylvania, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Beach front with balcony, just what we wanted. Had a suite on the corner and my only complaint was that there was no light switch at the entrance of the sitting room so we had to leave a light on or enter in the dark. The parking garage only goes to the 5th floor and the rooms go to 9... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for sharing your thoughts regarding your most recent stay at The Best Western Plus Sandcastle. We use these critiques to help improve upon the service we extend to our guests. Often times guests will bring things to our attention that we were unaware of and so these reviews act as a great tool to help us... More 

Prince George, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I reserved two rooms a 2 floor suite 813 and a regular king room 618. I traveled with five teens, the front desk clerk was really nice and the rooms were nice as well...the only thing is the suite room 813 smelled a little of cigarettes so evidently a previous person smoked but it wasn't too bad. The breakfast Buffet... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to write a review regarding your most recent stay with us. I am so glad that you enjoyed your time with us. Our hotel is 100% smoke free, but as you mentioned, sometimes people break the rules which is very unfortunate and other guests end up paying the price. I... More 

Gates, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful staff, clean rooms, modern look. Great location. My family and I enjoyed our stay at the Best Western Sandcastle. The breakfast was a great added bonus. We will be staying here again. Parking is in a garage and the view of the ocean is beautiful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing The Best Western Plus Sandcastle. I am so glad that you enjoyed your stay with us. I hope that you will coming back in the near future so that we may have the opportunity to serve you again. Best Regards, Jason C. General Manager More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent excellent excellent....! Staff was great...very accommodating...breakfast was perfect for my family....room was very clean house keeping came in every day and did a great job...definitely will recommend this Best Western to friends and family!!

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for such a wonderful review. We try very hard to make sure that each and every guest enjoys their time with us! I hope that you will be returning this summer when the weather is warmer and the beach is in full swing. Thank you once again for choosing The Best Western Plus Sandcastle. It was... More 

Triangle, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family and I enjoyed our stay here! The rooms were very clean, well organized, and comfortable. The staff from check in to housekeeping all were very professional. I look forward to staying again this summer!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I was glad to hear that you enjoyed your time with us. I hope that you will be returning this summer, and if you are, please don't hesitate to contact me at 757-428-2828 so that I may help you with the reservation process and offer you a discounted room rate. Best, Jason C. General Manager More 

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