We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Sandcastle Beachfront Hotel

Certificate of Excellence
Hotel website
Hotel deals
1307 Atlantic Avenue, Virginia Beach, VA 23451
Special Offer
Get up to 20% off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN PLUS Sandcastle Beachfront Hotel
Professional photos View all
Browse nearby
BEST WESTERN PLUS Sandcastle Beachfront Hotel
Review This Hotel

882 reviews from our community

Traveler rating
    389
    288
    117
    51
    37
See reviews for
415
245
16
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (882)
  • Mar-May only
    (124)
  • Jun-Aug only
    (390)
  • Sep-Nov only
    (272)
  • Dec-Feb only
    (96)
All months
Saltsburg, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel is located oceanfront right by the pier. Hotel room and hotel in general is exceptional well kept. Personnel want out of their way to be friendly and helpful. Will diffidently stay their again. We were suppose to spend several days their however, had a family emergency and had to cut our stay short the front desk staff worked with... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Philadelphia Suburbs, PA
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We travel to and through Virginia Beach several times a year, either on our way to another destination or to visit family in the area. My usual M.O. is to go to TripAdvisor and find a place on the beach that promises an ocean view and that has at least 3.5 out of 5.0 circles rating from fellow travelers. Once... More 

Was this review helpful? Yes
Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed off season.....friendly helpful staff....rooms clean and decorated tastefully...would recommend staying here again...shopping and restaurants within walking distance.waitress in hotel very friendly....food was average

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share your thoughts about your most recent stay at The Best Western Plus Sandcastle. We certainly have a wonderful hotel located centrally on the Virginia Beach Oceanfront. The views are breathe-taking and we provide our guests with superior customer service. I hope that your future plans find you back... More 

Hamilton
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The employees were helpful and ensured that we enjoyed our stay. Gave us a great view of the ocean and away from the elevator. At check out gave my children a goody bag of snacks for the journey home. I would book here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I am so glad that you enjoyed your stay with us and that our associates treated you well. Every member of our Best Western team believe that service is of the utmost importance. We try to treat each guest as if they were apart of our extended family. It's the little things that count such as the goody bags that... More 

Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We visited in the off season...friendly people at the desk checked us in early, let us choose a better room than was booked for us by on-line site. The pool area is lovely...glassed in, warm on this chilly day. The fitness area looks out on the beach, as did our room...great view. We could walk to lots of things from... More 

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing The Best Western Plus Sandcastle. I am so glad that you enjoyed your stay but still disappointed that the restaurant was not up to par. We are working to improve not only the product it offers but also the service. Please come back again soon and let me know what you think, I am confident you... More 

Forestville, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at many hotels in Va Beach and this is by far the best. Staff were great and check-in and out were a breeze. Our room was clean and the the beds were very comfortable. This is the first heated pool that was actually heated and CLEAN. I will be returning for sure. Thanks for an amazing trip.

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

SWEET. What a great review. Thank you for sharing your thoughts. We are striving to become the #1 Ranked hotel at the oceanfront and I believe we are on our way. It's funny because I was just at the pool to check the temperature and it's at a super warm 86 degrees, I wanted to jump in. Best, Jason C.... More 

Woodbridge, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is possibly my favorite hotel in Virginia Beach and my first preference. I enjoy the ocean front view, courteous and friendly staff, and its location. Don't bother with the breakfast though...poor selection and quality; lukewarm at best - and that's within the first 30 minutes of opening.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your feelings about our hotel. I can assure you that we are fixing the restaurant issues that we've been having. I am so glad that we are your hotel of choice, and we hope it stays that way. Please don't hesitate to contact me directly when... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Liked having chairs in room for balcony. Betty at desk was friendly. Atlas Restaurant was good. Room was clean. Lobby was nice and clean and relaxing. Enjoyed the fire places and fish tank. Thank you.

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Awesome. Thank you so much for staying with us. It was truly our pleasure having you here. I hope that you will be returning in the near future so that we may have the opportunity to serve you. Best Regards, Jason C. General Manager Best Western Plus Sandcastle More 

Bel Air, Maryland
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I am currently staying in room 914 of this Best Western. Yes, we did book our trip through Price Line, but there is no excuse to offer this room to any one. When we got to the front desk, we were warned that this was not an ideal room because it doesn't have a balcony. Let me tell you, that... More 

Was this review helpful? Yes 6
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was just there for my daughter's Cheer competition. Hotel staff was excellent and very accommodating. Hotel was very clean. Excellent views from our room. The hotel is location is excellent, easy to get to restaurants and entertainment. We spent a lot of time at the pool, which also was clean. Our room was right by the elevator, and I... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to share your thoughts about your most recent stay with us here at The Best Western Sandcastle Hotel. I am so glad that you had a wonderful time. We strive to provide all our guests with superior customer service. We enjoyed having your cheer group here, it was truly a great time.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

293 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (244)
Viewed
Bathroom (19)
Viewed
Room/suite (56)
Viewed
Hotel & grounds (72)
Viewed
View from room (31)
Viewed
Dining (8)
Viewed
Pool/beach area (8)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Dining (1)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question