We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 114 Virginia Beach hotels

BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 Resort   |   1307 Atlantic Avenue, Virginia Beach, VA 23451
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Sandcastle Beachfront Hotel to your Saves list
BEST WESTERN PLUS Sandcastle Beachfront Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
77%
Ranked #16 of 114 hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mahmoud 6 NEW JERSEY, United States
  • Overview
  • Reviews (682)
  • Photos (244)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (109)
  • Location
  • More
true
Write a Review

682 people have reviewed this hotel

Traveler rating
    275
    231
    98
    45
    33
See reviews for
338
172
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (682)
  • Mar-May only
    (109)
  • Jun-Aug only
    (384)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (61)
All months
NEW JERSEY, United States
1 review
5 of 5 stars Reviewed yesterday NEW

An excellent hotel for the money, clean, friendly staff, large rooms, excellent location on the boardwalk, ample parking specially between 2nd and 5th floor where you can park your car next to your room..how cool is that!

Review collected in partnership with Best Western

Was this review helpful? Yes
Atlantic City, United States
1 review
4 of 5 stars Reviewed yesterday NEW

A best place ever that I visit in east side coast. Especially hotel staffs are all friendly and kind. If you have family plan, I strongly recommend this hotel. Most of rooms in Best Western PLUS Sandcastle has ocean view. Moreover there are some play facilities, aquarium and fishing pier near by hotel. And there are clean inner pool and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at the hotel for three nights this past week and had a great experience. We had a not so great stay in Ocean City last year so wanted to try VA Beach for the first time and chose this hotel after days of reading reviews and comparing prices. We couldn't have been happier with our... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to share your thoughts about your stay here at The Best Western Sandcastle Hotel in Virginia Beach. We truly appreciate your business and your loyalty to the Best Western Brand. We aim to provide each and every guest with superior customer service on a daily basis. Hopefully your travel plans will bring... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel doesn’t dispense tangibles like chocolates on your pillow every night but something much better, Service! Amiability is a Way of Life with EVERY employee, such as, Portia, Betty, Nicole and Yolanda. A special heartfelt appreciation goes to our Housekeeper, Rashawn who has the unique capability of executing his demanding tasks with congeniality, proficiently and humor. Relaxation is paramount... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is by far my most favorite review because it's truly accurate and it's what I preach to my associates on a daily basis. Thank you so much for writing such a heart-felt review. We greatly appreciate it and feel honored to having served you. Best Regards, Jason C. General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a Great hotel, amazing location very clean. Staff is very friendly and helpful. Would definitely come back had an amazing time. One of the best in the area can't say enough about this hotel. The breakfast was great even better knowing that it's free can't go wrong with that

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review, we thank you for sharing and thank you for staying with us here at The Best Western Sandcastle. We are getting better everyday and looking forward to becoming Number 1 on Trip Advisor. We are here for our guests, it's what drives us every day. Thank you so much for being apart of everything that makes... More

United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a great time on our trip to Virginia Beach. The stay at our hotel was excellent . Yolanda, Alivia and Tamara were very helpful and friendly as well as the rest of the staff. The breakfast was good start to our day. The room was clean and well maintained. My family enjoyed the wonderful views from our room... More

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is awesome. Thank you so saying such kind words about my dedicated staff. We all try so very hard to offer superior customer service to all our guests. I am so glad that your family had a wonderful time with us and enjoyed the beach and our pool. We appreciate and value your business so much and look forward... More

Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 days ago NEW

Did not like at all. Small room, got lied to since had only partial view to ocean. Half if not almost all washing machines were down and icy pool. Will definetely look to find another one even if it's to pay 10-20$/night... Oh, almost forgot that the hotel restaurant was Very ordinary with the included breakfast. Fat, sugar no fruit... More

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I'm sorry that you did not enjoy your stay with us. As you can see based on the majority of the reviews we receive... we are actually much more than ordinary, but maybe you're looking for something less personable, maybe somewhere like the full service Hilton down at the North End of the beach. Best of luck to you in... More

Henderson, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Just not for us, perhaps for families with kids? room was small. View was great, oceanfront. Hallways were dark. Asked for a quiet room and was placed in front of the elevators. Breakfast was part of the hotel stay, not very good, just the basic eggs, sausage, didn't dare the biscuits they look liked they were past due in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I was sorry to hear that you only found our hotel to be "Ok". We are rather family oriented and do cater to families with children but mostly people are very pleased when they stay with us. You make some valid points about the hallways, something we will be addressing this off season. If you ever want to come back... More

Baltimore, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Let me start by saying most of the staff at this hotel is amazing, and they go out of their way to accommodate guests. Patrick, Nicole W, Amor, and Betty are amazing! This is an older hotel, so it is lacking in a lot of ways...very dim rooms, low water pressure, loose plumbing fixtures and ceiling tiles, and the shower... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to write a review on your experience here at The Best Western Sandcastle. We take all our reviews very seriously and use them as a learning tool to help make us better. We greatly appreciate your business and hope that you will return in the near future. Best Regards, Jason C. General... More

Alexandria, Virginia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been staying at this hotel for the past 5 years on our yearly family beach trip. This year on the way to Va Beach I told myself I would write a review on how much my family loves this hotel, but after coming home I have much more to say. First, the lobby just smells clean as soon... More

Was this review helpful? Yes 4
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a lovely review, thank you so much for taking the time out of your day to share your thoughts about the experience you had while you were with us. Patrick is so very wonderful with our guests, and like you mentioned, he always goes over and beyond the call of duty. My entire staff thanks you for staying with... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Sandcastle Beachfront Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Sandcastle Beachfront Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Tingo, Priceline, BookingOdigeoWL and Venere so you can book your BEST WESTERN PLUS Sandcastle Beachfront Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

244 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (196)
Viewed
Room/suite (35)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (62)
Viewed
Pool/beach area (8)
Viewed
View from room (22)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (2)
Viewed
Dining (5)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
View from room (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Virginia Beach with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Virginia Beach #5 Romantic Hotel in Virginia Beach #12 Family Hotel in Virginia Beach #12 On the Beach Hotel in Virginia Beach #25 Business Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
Number of rooms
144

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN PLUS Sandcastle Beachfront Hotel and other travelers.
1 question
Ask a question
A TripAdvisor Member
22 days ago

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer