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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1307 Atlantic Avenue, Virginia Beach, VA 23451
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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940 reviews from our community

Traveler rating
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    125
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439
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Everything you need. Beds a bit firm and room a little small, but efficiently arranged and very clean. Pool, fitness room and right on the beach. Walking distance to convention center, restaurants and attractions. The Atlas restaurant attached is very good, too. Would stay here again.

Review collected in partnership with Best Western

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Rehoboth Beach, Delaware
Top Contributor
79 reviews 79 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent Memorial Day weekend here and were very happy with our choice. Front desk staff was friendly and helpful. Our housekeeper was great! We were on the top floor (9th) in an end room which was very large. We kept our bikes in the bathroom and had lots of space left over. The bed was very comfortable. Breakfast was... More 

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to share your thoughts about your most recent stay with us here at The Best Western Plus Sandcastle. We are so glad that you enjoyed your time with us and surely hope you will be returning in the near future. Best Regards, Jason C. General Manager More 

Midlothian, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very accommodating staff. Good stay overall. Would have been nice to have a whirlpool though. Maintenance staff in elevator was a bit less than pleasing while they discussed their pay amongst each other.

Review collected in partnership with Best Western

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing The Best Western Plus Sandcastle. We are so glad that you enjoyed your time with us and we look forward to having you back again soon. Please don't hesitate to contact me directly when you are ready to make reservations so that I may have the opportunity to personally assist you. Best, Jason C. General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was a complete surprise from my daughter that lives in NYC for my 60th birthday. The front desk staff and my sister were given detailed instructions and they "ALL" pulled it off. Christy and Yolanda made me feel like a celebrity. They were extremely nice. The restaurant onsite had a very good free breakfast and the dinner was also... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

HAPPY HAPPY BIRTHDAY! I am so glad that you spent your special day with us here at The Best Western Plus Sandcastle. I hope that you start making this a new birthday tradition, for we would love to have you back every year. Happy Birthday Once again. Best Regards, Jason C. General Manager More 

Waverly, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I would highly recommend this hotel. My boyfriend and I had an amazing beach vacation and it helped a lot to be able to stay in such a clean, friendly hotel. The rooms were comfortable, clean, and beautifully designed. The location and view literally could not possibly be any better at all. The hot buffet breakfast had a huge selection... More 

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words and also for bringing up your suggestions regarding our lack of a hot tub and our HSIA. We are actually in the process of speeding up the upload/download speed and working out a few other glitches. We should be firing on all cylinders in the next week or so. Regarding a hot... More 

Emmendingen, Germany
1 review
5 of 5 stars Reviewed 6 days ago NEW

Would definitely stay here again !! The room was excellent, the view was spectacular. Staff was very helpful, and always friendly. Don't really know what else to write, survey insists on so many words though.

Review collected in partnership with Best Western

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

You said it perfectly....and we appreciate you taking the time out of your day to share your thoughts about our hotel. We certainly try to provide each and every guest with a clean and comfortable room and superior customer service. I am so glad that you had a great time with us. Please do come back for we would love... More 

United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed our stay at the Best Western Plus Sandcastle Beachfront Hotel in Virginia Beach, VA. The staff was very friendly. Betty and Yolanda at the front desk were very helpful and knowledgeable. Room was clean and comfortable. Breakfast was wonderful. Will definitely stay there again when we are in the Virginia Beach area.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for this wonderful review. I am so glad that you enjoyed your stay with us. We are constantly striving to become #1 on Trip Advisor and I believe we are on our way. I hope that you will be back in the near so that we may have the opportunity to serve you. Best Regards, Jason... More 

Sanford, North Carolina, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel room was clean and staff friendly. Hallways were dark and a little scary when we first entered our 4th floor room. My ford Econoline travel van could not pass roof clearance of 6' 2" parking deck and had to park on the second floor was a little inconvenient and irritating. Had a nice view of the ocean and enjoyed... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share your thoughts about your stay here at The Best Western Plus Sandcastle. We are pretty lucky to be able to offer free on-site parking, something that numerous hotels are unable to offer. But I understand your frustrations with the parking garage, my truck doesn't even fit in there... More 

Oakland
Top Contributor
54 reviews 54 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

You have a great view from your balcony, but the room was small, older, but clean. You could hear everything going on in the hall. Breakfast was included, but disappointing. Good location on the boardwalk and beach. Nice store downstairs so if you forget anything you can pick it up there.

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for sharing your thoughts about your stay here at The Best Western Plus Sandcastle. I am sorry you found the accommodations a little small. In the summer months, most guests spend so much time at the beach they hardly notice the size of the room at all. I hope your plans bring you back our way... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night. Service was great, front staff was awesome. Tre, I believe as his name was very professional and fun to talk to. View was great, room was clean. I would defiantly stay here again.

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for the great review. I am so very glad that you enjoyed your stay with us and that you found our service to be on point. I hope that you will be returning soon. There are so many great things going on at the beach this summer that it will truly be a good time. Hope... More 

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