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All 114 Virginia Beach hotels

BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 Resort   |   1307 Atlantic Avenue, Virginia Beach, VA 23451
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76%
Ranked #17 of 114 hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jeanne K Stroudsburg, Pennsylvania
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671 people have reviewed this hotel

Traveler rating
    269
    228
    97
    44
    33
See reviews for
330
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Stroudsburg, Pennsylvania
1 review
4 of 5 stars Reviewed yesterday NEW

Overall the hotel was good The reason why I didn't give an excellent is because the rooms, although clean enough, weren't replenished with tissues or toilet paper We did need to call down a few times. The breakfast was good however not hot enough. Everyone at the desk was friendly and Betty was pleasant at check in and check out

Was this review helpful? Yes 1
Charleston, West Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

First time to Virginia Beach in 35 yrs. staff was awesome at this hotel. We went for a concert at the Farm Bureau and close driving range. The hotel was clean and located on the boardwalk close to amusement center and shops......oh, cant forget the good bars and places to eat! We stayed on the 9th floor and absolutely loved... More

Was this review helpful? Yes 1
Springfield, United States
1 review
5 of 5 stars Reviewed yesterday NEW

All oceanfront/view rooms, breakfast included, right next to pier and all the VA beach attractions. Nice to park the car and walk everywhere! Super friendly staff, everyone was smiling and truly friendly. Bathrooms have tile countertops & floors. This is a good value, we've stayed here regularly and have never been disappointed!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Auburn, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check in time was so pleasent. Patrick who was on when we arrived was awesome. George, who was what I'm unsure of his title, but seemed to be master of all trades SO HELPFUL. All staff was equally pleasent to deal with whether it be a good morning heading out or a question in need of answering. Breakfast buffet included... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Sounds like you had a killer time here with us at the Best Western Sandcastle in Virgina Beach, Virginia. We try very hard to make sure that all our guests are having a blast and that they are receiving the service they so very well deserve. As I'm sure you're already aware of, it's not cheap to take a vacation... More

Philadelphia, Pennsylvania, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had read many reviews before staying here an d most were positive. The room, location and amenities were as advertised....GREAT!!!! Will definitely stay here again..complimentary breakfast was icing on the cake for a great family vacation

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Here at The Best Western Sandcastle, we take pride in providing our guests with a clean comfortable room, stellar customer service and a story to write home about. All of us here share the same philosophy which is: Without our guests, we wouldn't have a business to operate. Thank you so much for your kind words, we truly appreciate it.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Ne and my family went to VA beach for my sister's cheerleading and we went here Its so clean halls and rooms something on every floor the view is spectacular! There everything for adults and kids to do here! Great place for a group vacation or just even a family vacation!!!

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I am so glad that you enjoyed your stay with us at The Best Western Sandcastle Hotel. It's so very nice to hear so many guests such as your self give us so much wonderful feedback. We love taking care of our customers and hope that they will all come back for a return visit. Please don't hesitate to contact... More

United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location to the strip and beach is excellent with view of ocean. The breakfast was excellent. Elevator’s and hallways had bad odor and were dirty. Room A/C not cold enough, filters were very dirty with bad odor. Bathroom is to small with no counter space. Bathroom sink had no water pressure. Beds were very uncomfortable. The store employees at... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to write a review regarding your recent stay with us at The Best Western Sandcastle. I was shocked to hear what you wrote about one of my employees saying something inappropriate to your wife. I know each and every employee very well and that does not sound like anything any... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Location is very good for beach access and fishing pier. Room is very clean and service is good. Complimentary breakfast is so-so. Parking garage is good. Wifi speed is good, but disconnected from time to time. One thing doesn't like is the bed. Stayed in 2 queen beds room but one of the queen bed has lost cushion in the... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for your review, we truly appreciate your business. I was sorry to hear about the one bed in your room that was uncomfortable, I will make sure that we take care of it so that next time you stay with us you will not experience that problem again. Please come back soon and spend some more time with.... More

Virginia Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Took a quick getaway on a Sunday/Monday and found the hotel clean and convenient, and the staff exceptionally friendly and interested in us as guests. Bravo Best Western PLUS Sandcastle! We would definitely stay here again on any future trips to Virginia Beach.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

AWESOME!! Thank you so much for staying with us! We truly appreciate your kind words and your business. We have a wonderful property here and even better associates and guests. We thrive off our ability to provide each and every guest with superior customer service. Please come back and see us again real soon. We would love to have you... More

Brooklyn, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My first time in Virginia beach and I loved every minute of it. The workers are fantastic. Even the house keeping people greet you every time. They are very friendly, greet you right away, and help you in any possible way. The location is great in the middle of all the fun. The room itself was very clean very cute... More

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Wow, this is fantastic...Thank you so much for taking the time out of your day to write a review regarding your most recent stay with us here at The Best Western Sandcastle. We truly appreciate your business and are so glad that you enjoyed your stay. We enjoy our jobs so much and get so excited when we hear how... More

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

244 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Virginia Beach #5 Romantic Hotel in Virginia Beach #12 Family Hotel in Virginia Beach #13 On the Beach Hotel in Virginia Beach #24 Business Hotel in Virginia Beach
Hotel Class
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
Number of rooms
144

Questions & Answers

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1 question
A TripAdvisor Member
15 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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