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BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 1307 Atlantic Avenue, Virginia Beach, VA 23451
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Certificate of Excellence 2014
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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859 reviews from our community

Traveler rating
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    113
    51
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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maryland
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed here with friends for the wicked 10k - about 6 years ago we stayed here for a week long family vacation- since then the hotel got a massive facelift and Is way better than I remember it- awesome lobby with coffee and juice (they had that before) but the breakfast is alot better , rooms are nice,... More 

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Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel was fantastic and the room was gorgeous. They give you a ticket for a free continental breakfast at the "restaurant" downstairs and it was so gross. Just go accords the street and eat at the pancake house. I'd stay at the hotel again anytime, wonderful.

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Stayed January 5th because I was not allows to cancel reservation over 48 hours in advance. Stayed at Marriot 37th st. Marriot was $130.00 and Sandcastle was $120.00. Spend the extra ten bucks. Marriot much better with restaurant, rooms and service. Marriot Gym wayyyy better, rooms bigger and much nicer. This is an older hotel trying to hang in.

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

The majority of hotels at the Virginia Beach Oceanfront have a 72 hour cancellation property. I know that both Courtyards enforce the same policy. I am however glad that you enjoyed your stay at the Marriott, it's a very nice property. I am confident that our service is much better here at The Best Western Sandcastle, we think of our... More 

Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Best Western Plus Sandcastle Beachfront Hotel. I had an oceanfront room on the 8th floor. The view was nice. It is right near pier 14, however the pier itself is closed. The indoor pool was a good size, but if you do not swim, you may not like it. The shallowest place was 4 ft. They... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us here at The Best Western Sandcastle. I was sorry to hear that the pier was closed. You would think that it would stay upon all year round. We truly value your business and hope that you will be returning in the near future. Yours in Hospitality, Jason C. General Manager Best Western... More 

Waldorf, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very impressed with this hotel. The location was perfect, had the view of the boardwalk and view of the pier. Will definitely come back to this hotel. The only downside for me was I drive a large SUV and it was too large for the garage (6'2" clearance) so we had to park across the street, not a far walk... More 

Review collected in partnership with Best Western

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to write a review regarding your most recent stay with us here at The Best Western Sandcastle. I completely understand your feelings about driving an SUV. My truck barely fits and so I also park across the street. And like you said it's a 2 second walk but when it's cold that's... More 

Norfolk, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean hotel and friendly staff. I will recommend to friends to stay at this hotel for there vacation,retreat or business stay. Also good breakfast. When I go to the Beach, I will be staying at Beat Western Sandcastle.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

That's what's up!!! So glad to hear you had a good time while you were with us here at The Best Western Sandcastle. We take pride in offering superior customer service with clean and comfortable rooms at an affordable price. In our eyes...each guest is very important whether on a business trip or on vacation. I hope that you will... More 

Fort Wayne, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was great. Rooms were better than average. Price was great, and location was excellent. Everything you want close by. We got everything that was advertised and ill likely use it again rather than risk a bad experience someplace else.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Great Review!! Thank you so much for staying with us, it was truly our pleasure having you here. I hope that you will be returning to the Virginia Beach Oceanfront in the near future so that we can take care of you once again. Please don't hesitate to contact me directly when you are ready to reserve your room so... More 

Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay on the beach for New Year's Eve. The rooms were nicely decorated and comfortable. Especially liked the pillows! Enjoyed the pool and watching the porpoises swim in the morning. Staff were very friendly. The only downside was the breakfast. It was not great.

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review regarding your most recent stay at The Best Western Sandcastle Virginia Beach. We are so glad that you enjoyed your stay and chose our hotel to ring in the New Year. We are working on improving our breakfast so please come back soon and... More 

kansas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay was the most wonderful experience. The staff from the front desk to the housekeepers to the restaurant were all sooo friendly and helpful. You never wanted for anything. It was excellent accomodations.. I only wish there would have been a hot tub.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for taking the time out of your day to write a review on your most recent stay at The Best Western Sandcastle. I am so glad that you enjoyed your time with us. I hope that the new year brings you back our way again soon. If I can be of any assistance please do... More 

Milton, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I have stayed several times at this hotel off-season, when the rates are about $95. The rooms are small especially the bathroom, but they used to be pretty clean. There is also a good indoor pool. The beachfront location is great. The rooms this time were not clean. Dust/dirt in the bedroom. The bathroom was a mess. Toothpaste (I think?)... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I was sorry to hear about your most recent stay with us. I have to admit I have a hard time believing all the accusations regarding the cleanliness of your room. If you were to read the reviews from our guests on Trip Advisor, you will see that 99% of them speak very highly of our cleaning staff and the... More 

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#4 Romantic Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#9 On the Beach Hotel in Virginia Beach
#10 Family Hotel in Virginia Beach

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