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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1307 Atlantic Avenue, Virginia Beach, VA 23451
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,053 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Des Moines, Iowa
1 review
4 of 5 stars Reviewed yesterday NEW

Right on the beach...Rooms are smaller but very clean and super friendly staff. Breakfast in the morning has a huger variety to meet the needs of everyone. Alivia at the front desk went out of the way to make us feel comfortable and answered numerous questions about the area....always with a big smile!

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We spent our family vacation in VA Beach at the Best Western Plus Sandcastle Oceanfront Hotel. The staff was friendly and accommodating. Our check in process went along smoothly and we were in our room in no time at all. The beds in the room were comfortable and the room comes with a fridge and a microwave. Our room had... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

My family and I stayed here for one night this weekend, everything for us was perfect!! We had no issues with our stay whatsoever. We got there early and they had a room ready and it was great. View was fantastic, the free breakfast was the cherry on top of a sundae! Thank you so much!!

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Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Plenty of parking in the attached garage. I find the room somewhat tight and bathroom small. The balcony and ocean view were great, steps away from the boardwalk. Staffs are friendly, and check in was a breeze. Free breakfast is nice, don't expect no egg benedict or steak. Our waitress was very pleasant, she had a great smile at all... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I chose to stay at this hotel because I'm always pleased with Best Western hotels and I had never been disappointed until this trip. Thankfully when we arrived our room was ready and we were able to check in but sadly the room was not accommodating at all. First the room was much smaller than pictured which wasn't good for... More 

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I apologize for not exceeding your expectations. We typically receive rave reviews from our guests. If you would be interested in allowing me to win back your business, please don't hesitate to contact me at gm@bestwesternva.com Best Regards, Jason C. General Manager More 

Detroit, United States
4 of 5 stars Reviewed 3 days ago NEW

You can't beat the location of this hotel. We searched many options and for the price this seemed like the best value. The hotel is right on the beach in the near the middle of the boardwalk. The rooms have an older decor but were completely functional. Who goes to Virginia Beach to sit in a hotel room? We had... More 

Review collected in partnership with Best Western

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I am so glad that you enjoyed your time with us at The Best Western Plus Sandcastle. I hope that your future plans bring you back our way again very soon. Please don't hesitate to contact me directly so that I may have the opportunity to personally assist you. Yours in Hospitality, Jason C. General Manager Best Western Plus Sandcastle More 

Windber, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything and everyone were super great and helpful. The staff went out of their way to help us in anything we needed or wanted. I would only make one recommendation, I think you should have safety handles on all showers.

Review collected in partnership with Best Western

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Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review regarding your stay with us here at The Best Western Plus Sandcastle Hotel. I am so glad that you enjoyed your time with us. We look forward to having you back again very soon. Best, Jason C. General Manager Best Western Plus Sandcastle More 

Philadelphia, Pennsylvania
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

overall it was fine, a little pricy but close to the beach and they were pretty good hosting our family reunion. They require payment before you check in, and that was a little strange. for a beach hotel it was ok.

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

It was wonderful having your family reunion here with us. You guys were a lot of fun. I hope you will plan your next reunion with us in mind. Have a wonderful day. Best Regards, Jason C. General Manager More 

Central NH
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family stayed here 7/19 to 7/26. Very clean hotel. Very friendly staff, no matter who they were or what there job was. Hotel has attached non affiliated restaurant that has buffet breakfast as part of your stay. Lots to do around area for kids and adults. Bathrooms very clean. Especially like the two wall mounted units in the shower... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words. It was truly our pleasure having you as our guests. We also appreciate all the input regarding ways we can improve upon our hotel. I hope that your plans bring you back our way very soon. Best, Jason C. General Manager More 

Stokesdale, United States
4 of 5 stars Reviewed 6 days ago NEW

Very nice place, good parking, good breakfast. Good coffee. No smoking on property. Would stay there again. Have been there 3 times. Very nice place, good parking, good breakfast. Good coffee. No smoking on property.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle Hotel. We are so very glad that you enjoyed your third stay with us. Please contact me directly when you are ready to make reservations so that I may assist you with the process and offer you our repeat guest discount. Best Regards,... More 

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