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BEST WESTERN PLUS Sandcastle Beachfront Hotel

2.5 of 5 1307 Atlantic Avenue, Virginia Beach, VA 23451
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Certificate of Excellence 2014
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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846 reviews from our community

Traveler rating
    372
    276
    113
    49
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnstown, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed my stay here. Very good service from the staff, good rates, the breakfast at Pier 14 was not the usual as in other motels. This one had the complimentary breakfast BUT it also had a hot made- to- order breakfast with eggs, french toast, sausage, & bacon. The food was very good. And the view from the balcony was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

AWESOME! I'm so glad that you enjoyed your stay with us. There really is something special about waking up to watch the sunrise along the coast of the Atlantic Ocean. I will give your regards to our restaurant folks, they work very hard for us. Best Regards, Jason C. General Manager More 

Bracey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everyone at the hotel was very friendly and helpful. My room was very clean and great location. Very convenient location to everything I wanted to do. Great views of the ocean and boardwalk. I would certainly stay again and recommend staying to others.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a fantastic review. I truly appreciate you taking the time out of your day to share your feelings about our hotel. I am so very lucky to have such caring individuals working with me to provide all our guests with superior customer service. We try so very hard to make everyone that steps foot in our doors to feel... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Best Western hotel provided a very nice winter get-away by the ocean. Our room on the 8th floor was comfortabe, quiet and clean. We had a great view of the Christmas lights on the Virginia Beach boardwalk. Since breakfast was included it was also a good value. The staff was friendly and helpful. As long as winter rates remain,... More 

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words. We are blessed here with a great location, clean and comfortable rooms and a very caring staff. Here at The Best Western Sandcastle we believe it's all about taking care of our guests, they're our top priority. Please come back and see us again soon. Yours in Hospitality, Jason C. General Manager More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good value for the price paid and breakfast is great! The Parking is indoors and is better than the other properties on Atlantic. The front desk is helpful but was probably new/training and took 30 minutes to check me in. Other than that it was a nice experience and great view of the beach from 9th floor.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us here at the Best Western Sandcastle. I am so glad that you enjoyed your stay with us. I hope that you can return sometime soon so that we may have another opportunity to serve you. Best Regards, Jason C. General Manager More 

Suffolk, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel as part of a business trip. The hotel was clean and neat. The hotel staff went out of their way to make me and my group feel at home. The rooms were spacious with nice large bath tubs. There was free internet access and I had an oceanfront view. All for under $100 per night.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us, it was a pleasure having you here. I am so glad that you enjoyed yourself and found our staff to be very accommodating. We are of the opinion that it's our guests that matter most so we try to go over and beyond the call of duty. It is our goal to... More 

Fredericksburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything in this hotel has been remolded recently. Bed was very comfortable, breakfast was fantastic! The staff was very accommodating and friendly during the entire stay. I will definitely stay here again when I visit VA Beach again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Awesome! It was so very kind of you to take the time out of your day to write a review regarding your most recent stay with us. We are very lucky to have such a wonderful location, clean and comfortable accommodations and excellent customer service. I hope that your plans find you back at the Virgina Beach oceanfront and back... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly & extremely helpful. They offered discounted tickets for the holiday attraction we were going to see & information on event schedules & cancellations due to weather. Betty & Alivia could not have been more friendly & expedited our check out to get us on the road home quickly. The room was clean & comfortable &... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us here at The Best Western Sandcastle Hotel. We truly value and appreciate your business. I am glad that my staff was helpful and informative. Our location is pretty darn perfect and each and every associate here truly cares about our guests. We look forward to having you back with us next December.... More 

home
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

the staff were very friendly and helpful, we had 3 wheelchairs and the staff were more than willing to help, we stayed 2 nights and on more than 1 occasion they helped load and unload our wheelchairs, they were also helpful with suggestions for finding things to do in the area that was handicap accessible, great location and beautiful view,... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words. It was our pleasure having you stay with us here at The Best Western Sandcastle. I am so glad that you enjoyed your time here and that you found our service to be very helpful. Please come back again so that we may have the pleasure of serving you again. Best Regards,... More 

Lynchburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The family and I had to make a trip to VB for some unfortunate circumstances. The Best Western Sandcastle was the highlight and positive experience we definitely needed. The Decor was very updated, the beds comfortable, the view great, the staff {each & every one we encountered} were all professional and genuinely seem to enjoy working there and being courteous... More 

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

WOW!!! This is really a wonderful review! Thank you so very much for picking the Best Western Sandcastle Oceanfront . I was very sorry to hear that you had to travel for unfortunate reasons but I'm glad that my staff was able to add a touch of grace to your trip. On behalf of my entire staff, Thank you so... More 

Virginia Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice property, very friendly, courteous and helpful staff. Room was well appointed although the hallways are very narrow making maneuvering a baggage cart difficult. Also the room door sill was high which also caused a problem with the cart. The restaurant inexplicably closed before the dinner hour despite the fact that a fraternal group was staying at the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to write a review regarding your most recent stay at The Best Western Sandcastle. I am sorry about your experience with the restaurant! We are actually having a new restaurant owner coming in at the first of the year and I am confident you will not run into that problem again. Thank... More 

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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 Top resorts Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
#5 Business Hotel in Virginia Beach
#9 On the Beach Hotel in Virginia Beach
#10 Family Hotel in Virginia Beach

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