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All 115 Virginia Beach hotels

Ocean Key Resort

3.0 of 5 Resort   |   424 Atlantic Avenue, Virginia Beach, VA 23451
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Ocean Key Resort
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Ranked #17 of 115 Hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Rivergirl Fairmont, West Virginia
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277 reviews from our community

Traveler rating
    170
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131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairmont, West Virginia
Contributor
16 reviews 16 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from a vacation to Virginia Beach, VA. We stayed at the Ocean Key Resort. It is not directly on the beach but the way it sits you have the feel of beach front property. You crossed the street and you are on the boardwalk! Our room had a balcony that had ocean front view. Ashley checked us... More

Was this review helpful? Yes 2
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Wonderful review and thank you for sharing your great comments about your stay at the Ocean Key Resort and our activities and amenities. We look forward to seeing you and your family again and thank you for your kind words regarding Ashley. More

Sterling, Virginia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have owned a week at this hotel since 1997. We have stayed here 3 times, including our last stay this past week.... Last year (Sept. 2013), we loved it,had a great time and we were very pleased with our unit. This year was a totally different story. It feels like as the time passes, the units are not taken... More

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BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I apologize that your experience did not meet your expectations, as it did not meet my expectations or our well-established level of service either – your feedback helps us improve and although I did not receive your concerns until your review, they will be immediately addressed. More

High Point, North Carolina
Top Contributor
66 reviews 66 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiancé and I decided a mini trip to get to get away. He had never been to Virginia Beach so that's where we decided to go. Looking at several sites & recommendations, OCEAN KEY RESORT kept coming up so we decided to give it a try. We loved it here !! Not oceanfront, but only a two minute walk... More

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BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I appreciate your positive review of the Ocean Key Resort, and thank you taking your mini vacation with VSA Resorts in Virginia Beach and we hope to see you again soon! More

Williamsburg, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed with Ocean Key Resort for the Labor Day weekend, and as usual, knew we made the right choice. The staff are always courteous and will go above and beyond to make our stay a great experience. The resort is located across the street from the beach, however is in such a great location with Waterman's restaurant in front,... More

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BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for sharing your vacation experience during Labor Day weekend at the Ocean Key Resort. I appreciate your kind words regarding our staff and local amenities and look forward to your next visit with VSA Resorts. More

Philadelphia, Pennsylvania, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We own timeshare here and we are very pleased with it. While it is not a 5 star resort, it is very nice to stay. The staff is very nice and helpful. We have a 1 bedroom unit and it comes with a small kitchen area with refrigerator, microwave, sink, dishwasher and stove. Our balcony overlooks the main stage at... More

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BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for your timeshare ownership with VSA Resorts and for sharing your Labor Day holiday vacation experience with the Ocean Key Resort. See you again next year! More

Waynesboro, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was the worst place I have ever stayed. First the security staff were rude and unwelcoming upon arrival, very sarcastic lady made us feel unwanted. Second this so called "resort" is not ocean front or beach side do not be fooled even though it will come up in your search. I asked for a balcony room with an ocean... More

Was this review helpful? Yes 2
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I apologize that your experience did not meet your expectations, as it did not meet my expectations or our well-established level of service either – your feedback helps us improve and although I did not receive your concerns until your review, they will be immediately addressed. More

1 review
4 of 5 stars Reviewed August 23, 2014 via mobile

We arrived on the 16th of August about two hours before check in. We were greated at the front desk by Anneeshah Woods and she was great. We asked for an ocean view room and she explained that our room was not ocean view but she could put us on a list and we could change rooms on Sat but... More

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BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I appreciate your positive review of the Ocean Key Resort, and thank you vacationing with VSA Resorts every year. We appreciate you taking the time to listen to our presentation and mentioning our agent Anesshah. We look forward to seeing you and your family next year! More

pennsylvania
Top Contributor
52 reviews 52 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed August 20, 2014

I have written good reviews for this hotel in the past but stay away not worth your money. Hotel has gone downhill Dirty in public spaces , ants in pool area oh by the way no kids in pool 4 hours out of the day for adult swim. Even though the pool is basically a oversized bathtub. Hallways smell musty... More

Was this review helpful? Yes
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I apologize that we did not deliver the same experience you enjoyed in the past. I know you have many choices and we appreciate your business as a guest with us. I thank you for your candid feedback and hope that you will give us another opportunity in the future. More

Saratoga Springs, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 19, 2014

I was very excited to vacation at this resort. I had read trip advisor for months and read good stuff. I was so happy because it is only about 9 hours from home and seemed to be the perfect place to purchase a second time share. I have a Disney one that I exchanged to come here and am looking... More

Was this review helpful? Yes 2
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for your candid feedback and I apologize that we did not meet your expectations, your experience did not meet mine either. Your review will be shared with every team member in every department … immediately. I hope that you will give us another opportunity in the future. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2014

First, the cleanliness of the room at checkin was poor, housekeeping seemed to only clean the middle not under or behind doors. We found candy and shirt labels on the floor and dirty rugs. The elevators were dirty and the walls were all scratched. The hallways smelled and since the hallways are not climate controlled, the smell was offensive. The... More

Was this review helpful? Yes 1
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for your candid feedback and I apologize that we did not meet your expectations, your experience did not meet mine either. I hope that you will give us another opportunity in the future. More

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Additional Information about Ocean Key Resort

Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach

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