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3.0 of 5 Resort   |   424 Atlantic Avenue, Virginia Beach, VA 23451
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Ocean Key Resort
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Ranked #21 of 114 Hotels in Virginia Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Henry J Stafford, Virginia
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286 reviews from our community

Traveler rating
    173
    68
    26
    9
    10
See reviews for
134
82
10
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Stafford, Virginia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My second review because the stay was great again... The facility has been updated and seems the staff has gotten even better than before. I will never search for a room any longer on VB, ocean key is the place for me. Hands down an awesome resort. Mr Mitchell has the type pride for this resort people have for homes.... More 

Was this review helpful? Yes 1
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Wonderful review and thank you for sharing your great comments about your stay with VSA Resorts, our staff and property upgrades. We look forward to seeing you and your family at the Ocean Key Resort again, thank you. More 

Park Rapids, Minnesota
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband is an owner at the Ocean Sands Resort, but they are adding balconies to the property. We decided to stay at the Ocean Key for our stay this year. We were interested to see what the other properties in the VSA family had to offer. We found that the Ocean Key is well maintained and clean. The staff... More 

Was this review helpful? Yes
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for sharing your experience with us and we appreciate your being a member of our VSA family. We look forward to seeing you and your family again soon and thank you for your kind words regarding our cleanliness and the staff at the Ocean Key Resort. More 

NEW YORK
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 13, 2014

Visited this resort first week in nov. we rented a 2 bedroom unit through afvclub. Used the hot tub extensively. Two bedroom unit had enough space for 4 guests. We used the kitchen for just about every meal. Had everything we needed. All appliances were brand new. Had 3 flat screen. Tv's. Could use more lighting. The 2 bathrooms were... More 

Was this review helpful? Yes 5
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for sharing your vacation experience at the Ocean Key Resort. I appreciate your kind words regarding our unit amenities and look forward to your next vacation rental with VSA Resorts. More 

Rockwood, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 12, 2014

We booked this resort using our RCI timeshare points. It was not a typical resort that we stay in when we use our timeshare points. It served better as a hotel room. The kitchen was very small and connected to the bathroom. I felt like I was cooking out of the bathroom. The rooms were very dark and only had... More 

Was this review helpful? Yes 1
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay as it helps us improve. I apologize that our Resort and amenities did not meet your expectations and appreciate your taking the time to learn more about our company during your visit with us. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

From the moment I checked to resort I was pleasantly pleased by the cleanliness of lobby and organization and genuinely GREAT customer service. My room was smaller than what I'm used to, however the décor and ocean view balcony were definitely a GREAT compensation. I was particularly pleased with the young lady who checked me in, Anisha. She was very... More 

Was this review helpful? Yes 1
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I appreciate your sharing your positive vacation experience at the Ocean Key Resort. I also appreciate you taking the time to mention our vacation consultant, Aneeshah’s customer service and knowledge. We look forward to seeing you again next year and thank you in advance for recommending VSA Resorts to your family and friends. More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 9, 2014

We booked this hotel for one week and were so disappointed on arrival we didn't think we would stay more than the first night. We did end up staying longer but would definitely not go back nor recommend this hotel. There are two major issues: extremely dark units and not a single window opens in any of the rooms! We... More 

Was this review helpful? Yes
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I apologize that your experience did not meet your expectations, as it did not meet my expectations either. Your feedback helps us improve and I appreciate you giving Jacob and I the opportunity to try to make your stay with us more comfortable – the water pressure issues caused by our city transportation department renovations have been resolved. More 

Baltimore, Maryland
Contributor
12 reviews 12 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 26, 2014

This was suppose to be a relaxing stay at the beach, and indeed it was, however the unit I stayed in was not up to my standards. If you see this place online it looks great but that can be considered deceptive advertising. The one bedroom unit I stayed in was extremely small. The bathroom was large enough to put... More 

Was this review helpful? Yes 1
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for sharing your experience with us as we take your review seriously. I apologize that we didn’t meet all of your expectations and appreciate your feedback. More 

Potomac, Maryland
Contributor
16 reviews 16 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 3, 2014

I was very disappointed with my stay. I purchased a time share exchange for $800 for a week and stayed on labor day weekend. First of all, google maps makes it seem like this is really close to the beach. That is misleading. There was a festival and the entire beach area was closed off. I had to drive to... More 

Was this review helpful? Yes 3
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for your feedback and I apologize that the city’s block of one of the boardwalk’s access points affected your vacation with us. The city of Virginia Beach has done a great job trying to avoid unnecessary restrictions during the replenishment project, which is vital to our coastline in terms of tide and erosion protection. However, in order to... More 

Fairmont, West Virginia
Contributor
17 reviews 17 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 17, 2014

We just returned from a vacation to Virginia Beach, VA. We stayed at the Ocean Key Resort. It is not directly on the beach but the way it sits you have the feel of beach front property. You crossed the street and you are on the boardwalk! Our room had a balcony that had ocean front view. Ashley checked us... More 

Was this review helpful? Yes 2
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Wonderful review and thank you for sharing your great comments about your stay at the Ocean Key Resort and our activities and amenities. We look forward to seeing you and your family again and thank you for your kind words regarding Ashley. More 

Sterling, Virginia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed September 11, 2014

We have owned a week at this hotel since 1997. We have stayed here 3 times, including our last stay this past week.... Last year (Sept. 2013), we loved it,had a great time and we were very pleased with our unit. This year was a totally different story. It feels like as the time passes, the units are not taken... More 

Was this review helpful? Yes 1
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I apologize that your experience did not meet your expectations, as it did not meet my expectations or our well-established level of service either – your feedback helps us improve and although I did not receive your concerns until your review, they will be immediately addressed. More 

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Additional Information about Ocean Key Resort

Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Hotel Style:
#3 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#15 On the Beach Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach

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