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BEST WESTERN PLUS Oceanfront Virginia Beach

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2809 Atlantic Avenue, Virginia Beach, VA 23451-3029
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BEST WESTERN PLUS Oceanfront Virginia Beach
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BEST WESTERN PLUS Oceanfront Virginia Beach
BEST WESTERN PLUS Oceanfront Virginia Beach
BEST WESTERN PLUS Oceanfront Virginia Beach
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696 reviews from our community

Traveler rating
    208
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    141
    69
    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hockessin, Delaware
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Place is fairly priced and free breakfast was nice but closed too early (9am). We had oceanfront on 7th floor and staff were very nice. Pool area looked nice but we didn't use it. Room was a little small but had all amenities. Some fresh paint would make a world of difference.

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Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

First we booked a hotel room and were made to go across the street to a motel. We had to go across the street to enjoy an amenities. The pool was dirty. Our roof was leaking and the staff didn't care. Someone had their radio on all day and all night and kept us up at night. The light outside... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

Accommodations decent. Staff friendly and helpful. Facilities good with the exception of the pool / hot tub combination. Hot tub really needs to be separated from the pool. Also, internet speed was extremely slow.... used our hot spot instead.

Review collected in partnership with Best Western

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Lewes
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in an ocean front room with a fantastic view!! The restaurant was good with decent prices and great service. The food was good, too. There was horrendous construction noise during the day..a Saturday..but it stopped at 4:00. We were on the 4th floor and it was quite noisy overnight. All in all, I would probably stay here again.

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Richmond, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The toilet was running non-stop day and night and even with the bathroom door closed it was annoying and made it difficult to think or sleep. I did request service, but received none. No one responded at all to my two requests.

Review collected in partnership with Best Western

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Virginia Beach, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

No external construction noise felt in the night time. It was pounding noise during day time. Otherthan no issue with the stay. No big lines during my stay, probably becaues I went early to breakfast, around 7.30AM.

Review collected in partnership with Best Western

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bwvabeach, Manager at BEST WESTERN PLUS Oceanfront Virginia Beach, responded to this review

Your perfect score is truly appreciated and we thank you for providing feedback about your stay. We are certainly you enjoyed the easy access to the beach and boardwalk and hope you loved you’re the view of the ocean from your private balcony. The nearby construction down the street is a short-time nuisance for us as well and we appreciate... More 

Newtown, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

We reserved a room and the website never made it clear that there were 2 buildings associated with the hotel. When we thought we were getting a room that faced away from the ocean, we were in fact getting a room across the street from the ocean. Rather frustrating when you plan on using the pool, the beach and the... More 

Review collected in partnership with Best Western

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bwvabeach, Manager at BEST WESTERN PLUS Oceanfront Virginia Beach, responded to this review

Thank you for staying with us recently and we are disappointed to see that there was a mix-up with the room assignment you confirmed with a third party website. We do indeed have 2 separate buildings yet both having access to all of the amenities we offer. Despite our west side building being across the street, we provide guests with... More 

USA, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

see previous entry. I would not recommend staying here. First impressions are lasting impressions and I do believe that the front desk staff and personnel are critical to effectively running a quality hotel.. In my opinion, that did not occur with my experience. The staff needs extensive training in treating customers with empathy and respect. Thank you Neil DeAbreu

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwvabeach, Manager at BEST WESTERN PLUS Oceanfront Virginia Beach, responded to this review

Our sincere apology for the lack of proper service received during your recent stay with us. That is not the customary style of service we provide and your comments are a bit surprising. We will be sure to follow up immediately on your comments and discuss this with our staff. We appreciate you staying with us and hope you enjoyed... More 

1 review
3 of 5 stars Reviewed 1 week ago

Very good experience for the price. breakfast good, gets very crowded! rooms are a little small! Family trip, we all could not stay in the room.. but we used the other services.. Business center computers did not work efficiently..

Review collected in partnership with Best Western

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bwvabeach, Manager at BEST WESTERN PLUS Oceanfront Virginia Beach, responded to this review

Thank you for staying with us recently and we hope that you and your family had a nice time while in the Virginia Beach area. Your feedback is valued and we thank you for taking time to post your comments. We are happy that you found value with our hotel and room rate as we make every attempt to do... More 

Nokesville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is what it is. A budget hotel. To be honest it's worth spending a little extra for a better hotel. The beds are beyond awful, hard as rocks and left us in pain the next morning. The hotel restaurant is over priced cafeteria food. The room we booked was not available when we arrived. Though the highlight of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwvabeach, Manager at BEST WESTERN PLUS Oceanfront Virginia Beach, responded to this review

While we thank you for staying with us recently we are alarmed to see that your visit with us was disappointing. That is not the typical experience that our guests receive and by no means is acceptable. We will be looking into what may have occurred during your stay to ensure that it does not happen again. Our sincere apology... More 

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