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Courtyard by Marriott Virginia Beach Norfolk

3.0 of 5 5700 Greenwich Road, Virginia Beach, VA 23462
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Courtyard by Marriott Virginia Beach Norfolk
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Courtyard by Marriott Virginia Beach Norfolk
Courtyard by Marriott Virginia Beach Norfolk
Courtyard by Marriott Virginia Beach Norfolk
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90 reviews from our community

Traveler rating
    28
    28
    19
    9
    6
See reviews for
27
22
9
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (28)
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There are newer reviews for Courtyard by Marriott Virginia Beach Norfolk
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Maryland
Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2014

Friendly staff. Room as expected (high floor). Quiet (on the side not facing I-264). Good parking. Good location half way between Norfolk and Virginia Beach. I have stayed here before years ago and will stay in the future.

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you so much for the 5 Star rating! It does mean a lot to the associates to hear that you enjoyed your stay. More 

Harlingen, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 15, 2014

Marriott courtyard is my preferred hotel. Unfortunately while the rooms at this one have been updated the place seems a little tired and musty. My room smells of some sickly sweet disinfectant. I can't stop sneezing. Not many channels on the tv. Staff is friendly answer and accommodating,and the rooms are neat and clean, but I can't get over the... More 

Was this review helpful? Yes 2
Jennifer T, Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

I am sorry to hear that you are disappointed in our hotel. We do try to ensure that our guests enjoy their stay and it sounds like we may have let you down. We do use standard Ecolab chemicals at our hotel as the other Marriott hotels utilize. I'm not sure if it may be the air freshener or a... More 

Yulee, Florida
1 review
5 of 5 stars Reviewed February 26, 2014

Awesome hotel, my kids and I were traveling to see my sister and we stayed at this Courtyard. The hotel has recently been updated so we gave it a try. The rooms were a nice size; the beds were OH SO comfortable, and queens... not doubles!! We did not have a fridge in the room but a quick call to... More 

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Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank You for giving us 5 Stars review as this means a lot to my team. We appreciate for your positive feedback. I am glad that you enjoyed your stay with us. We hope to see you when you are in our area next time! More 

Onancock, Virginia
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 31, 2014

Spending only one night here, the lobby is in the new Marriott style, but the same attention should have been given to the rooms. The room seemed small, especially the bathroom where the door cleared the toilet seat by an eighth of an inch. Just seemed tired and kind of smelly. And the elevator creaked and thumped and jarred scarily.... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We do try to make sure our guests have a positive experience & it sounds like we have let you down. We did renovate the lobby and guest rooms in 2013. Unfortunately, there were no structural changes made to the guest rooms. I can certainly understand how the... More 

Livermore, California
Top Contributor
155 reviews 155 reviews
76 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed December 15, 2013

We stayed here during Thanksgiving and got the one bedroom king suite. We were pleasantly surprised by the hotel overall. Interestingly, the hotel was dead whereas I thought it would be busy for the holidays. I guess Norfolk is not a not destination for Thanksgiving :-) The location was perfect - right downtown and central to the area and close... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Andrew, Thank you so much for taking the time to write this review. I am glad to hear that you enjoyed your stay and were overall pleased with the hotel! More 

ocean side new york
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 10, 2013

As a senior member on trip advisor and Multiple Marriott Vacation Owners that I find that some reviews are confusing. Let me say, I most often stay at Marriott's level 7 hotels but this location was clean and ideal for a weekend visit with my companion and his kids . The kids enjoyed the pool and the hot tub was... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you so much for the 5 star rating! Our staff certainly appreciates your kind words. I am pleased to hear that you enjoyed your stay and that we were able to allow your stay to be fun and productive! We certainly hope to see you again during your next visit. More 

Gaithersburg, MD
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 7, 2013

While not at the beach, was close enough that I didn't mind driving the family to the beach. Did not really partake in service offerings at the hotel, outside of sleeping room, but historically I have enjoyed the courtyard brand - having traveled for business mostly. Would go back and stay for next trip. No complaints.

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for your review. We try to ensure every guest has a great experience when staying with us. Thank you again for taking the time to tell us about your time here & hope that if you travels bring you back to this area, you will stay with us again! More 

Plainfield, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 17, 2013

I turned to Marriott as I have in the past when I travel. I actually was in the area visiting relatives, and originally stayed at another Hotel. However, do to certain reasons, I checked out (see previous review). In any case, I grabbed by phone, pulled up the Marriott mobile app, and quickly found this location, made the reservation, all... More 

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Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for your response. We appreciate your kind words & hope that if your travels bring you back to the Hampton Roads area we hope to see you back here at our Courtyard! More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013 via mobile

We rode motorcycles to VA beach for a quick holiday. What a nice surprise this place was. James and Thomas were very pleasant and helpful giving us directions to restaurants and shops, they even offers to let us park the bikes under the awning if it started to rain. Every area of the hotel was clean and well maintained. I... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for your response & the kind words. We hope that you will stay with us again on your next "ride" through the Hampton Roads area! More 

Chania Town, Greece
Top Contributor
82 reviews 82 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed August 23, 2013

I stayed in this hotel for a week, due to a conference. The room looked old, smelled like mold and didn't even have a fridge... My room was on the ground floor and offered no privacy as it was overlooking the yard with the pool. The sliding door was difficult to open and close properly and it was old, if... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Than you for your review. I am sorry to hear about the issues you encountered. We do try to make sure our guests have a positive experience. We did have some issues with the sliding door locking mechanism that would make it difficult to open. This fortunately was still under warrant & I'm glad to report that every room with... More 

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Additional Information about Courtyard by Marriott Virginia Beach Norfolk

Address: 5700 Greenwich Road, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Virginia Beach Norfolk 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Virginia Beach Norfolk Hotel Virginia Beach
Courtyard Virginia Beach Norfolk
Virginia Beach Marriott
Virginia Beach Courtyard

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