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Courtyard by Marriott Virginia Beach Norfolk

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5700 Greenwich Road, Virginia Beach, VA 23462
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1 room 1 guest
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Courtyard by Marriott Virginia Beach Norfolk
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117 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (39)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (16)
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California
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This Marriott is nothing special. While the ceiling are high, the room we had was almost pieced together. There was messy paint spots all over, and patches on the wall. I would not stay here again, except it beats paying $300/per night on the beach.

Was this review helpful? Yes
Jennifer T, Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you so much for your feedback. We greatly appreciate it and I am definitely sharing your comments to the team to ensure this is an isolated incident. We regret that your stay was not completely exceptional; should you ever return to the area, we'd love another opportunity to "make it right". If I can be of any additional assistance,... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

My two children and I had a recent stay at this hotel. By the second night it was apparent we were all sneezing and stuffy while in this room but once we stepped outdoors our breathing cleared up. Although this room appeared clean from a distance when I looked closer there was tons of dirt and dust on the countertops,... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for taking the time to share your experience at our hotel. We do take great pride in the cleanliness of our rooms and I was disappointed to hear that we did not meet your expectations. I am aware that the cleaning rags that we are currently using do leave behind fibers that appear to be dusty. Please know... More 

Brandon, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Checked in late, 10p, 1 clerk, 4 in line, hence slow check-in. Stayed for business, as my company's HQ are accross the street. This shouldn't be a CY. Outdated, old carpet in halls and room. A/C spews musty, moldy air that made me cough whenever I was in the room. A/C setting allowed for 65 degrees, which managed to get... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

We sincerely value your loyalty as a Marriott Rewards member and regret that we failed to meet your expectations on this occasion. We strive to achieve the best possible stay for each of our guests and are disappointed to learn that your experience did not reflect this goal. While breakfast is not free at any Courtyard hotel, we’re sorry to... More 

Old Bridge, New Jersey
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A courtyard, is a courtyard, is a courtyard!! But this one Fabreezed the room. The smell was overbearing. We came in late and did not have the energy to switch rooms. As in the case of the last Courtyard, the Bistro protocol left much to be desired. One person works the breakfast bar. The attendant takes a batch of orders... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

George K-Thank you for sharing your recent experience and for letting us know which areas of your stay did not quite live up to your expectations. I'd like to extend my apologies for any inconveniences you encountered. It is disappointing to know that our high standards of cleanliness & customer service were not evident during your stay. Please be assured... More 

Northampton, Massachusetts
Level Contributor
131 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 25, 2015

We were in Virginia Beach for business. We arrived a day early, around noon, hoping maybe we could get into our room early? Well, the hotel clerk was able to accommodate us and we happily checked in and changed our clothes to go to The Beach. Which wasn't too far away, maybe a 20 minute drive. The rest of our... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Wow! What a fabulous review! Thank you for taking the time to fill out such a great review about our Virginia Beach Norfolk Courtyard. We are pleased to hear that you were able to utilize most areas of the hotel during your stay. Maybe you can enjoy a dip in the pool next time. I am so excited to know... More 

Stafford, Virginia
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 22, 2015

My wife and I wanted to spend a long weekend at VA Beach. The Summer time rates for the beach front hotels there are ridiculously high. I checked prices and found The Courtyard by Marriot VA Beach Norfolk to be the nicest Hotel for a reasonable price. I read the reviews first and they all said nice no frills hotel.... More 

Was this review helpful? Yes
Jennifer T, Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you so much for your comments! I am thrilled to hear of your experience and am glad that you thoroughly enjoyed your stay. If you're ever back in the area, we'd love to host your stay again! Kindest regards, Stephanie S. Operations Manager More 

Clermont, Florida
Level Contributor
121 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 6, 2015

We had a good stay for the two nights we had there. The room was clean and the staff was friendly. There is no freebies at this hotel. No free coffee, no free breakfast. The cafe that is in the lobby is quite expensive, so I would recommend saving your money and getting a good meal up the street at... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Rob, Thank you for your detailed review regarding your recent stay with us at the Virginia Beach Norfolk Hotel. While we are grateful that you shared your appreciation for the friendless of our staff and the cleanliness of your room; we are sorry to hear that we did not meet your expectations on value. Our pricing is in line with... More 

Hong Kong Region, China
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 2, 2015

Stayed at this hotel for one night while driving up the coast with my sister. It's located near the interstate with easy on/off access north/south. The room was clean and the staff are very professional and friendly!

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you so much for taking the time to review your recent stay with us. We take great pride in the cleanliness of our rooms and are very happy to know that we have met your expectations! Thank you for complimenting our staff for their friendliness & professionalism, they do work hard. Our hotel location is right off of the... More 

Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2015

Spent one night here as a place to stay near the airport in Norfolk, Va. It was an easy drive to the airport or would be a $25 taxi ride each way. The front desk staff was very friendly, warm and helpful. Room attractive and clean with a refrigerator. Perfect for a business traveler with a car. A few miles... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Good Afternoon Toba Z. Thank you for writing about your stay with us! Being located in the heart of the two cities does make it very easy to get around. I'm so glad you enjoyed all the hotel had to offer! We will never get tired to hear words such as great, clean, or comfortable when describing the team and... More 

Warsaw, Virginia
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 7, 2015

There are few Hotels that have earned my Vote as being excellent.This was one of them. This hotel had a very friendly Staff at Check in and the room provided was Clean, quiet and they had everything we needed.No complaints what so everrrrr! I would go there again !

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Hi Jane S! Thank you for taking the time to write such an "awesome" review of your stay with us! Our team definitely focuses on the service we provide, and it is really rewarding when someone takes the time to recognize us for it - so thank you! We are pleased to hear that you enjoyed the king size bed... More 

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