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Courtyard by Marriott Virginia Beach Norfolk

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5700 Greenwich Road, Virginia Beach, VA 23462
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Courtyard by Marriott Virginia Beach Norfolk
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Courtyard by Marriott Virginia Beach Norfolk
Courtyard by Marriott Virginia Beach Norfolk
Courtyard by Marriott Virginia Beach Norfolk
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113 Reviews from our TripAdvisor Community

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Traveler rating
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    38
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northampton, Massachusetts
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were in Virginia Beach for business. We arrived a day early, around noon, hoping maybe we could get into our room early? Well, the hotel clerk was able to accommodate us and we happily checked in and changed our clothes to go to The Beach. Which wasn't too far away, maybe a 20 minute drive. The rest of our... More 

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Stafford, Virginia
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I wanted to spend a long weekend at VA Beach. The Summer time rates for the beach front hotels there are ridiculously high. I checked prices and found The Courtyard by Marriot VA Beach Norfolk to be the nicest Hotel for a reasonable price. I read the reviews first and they all said nice no frills hotel.... More 

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Clermont, Florida
Level Contributor
121 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a good stay for the two nights we had there. The room was clean and the staff was friendly. There is no freebies at this hotel. No free coffee, no free breakfast. The cafe that is in the lobby is quite expensive, so I would recommend saving your money and getting a good meal up the street at... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Rob, Thank you for your detailed review regarding your recent stay with us at the Virginia Beach Norfolk Hotel. While we are grateful that you shared your appreciation for the friendless of our staff and the cleanliness of your room; we are sorry to hear that we did not meet your expectations on value. Our pricing is in line with... More 

Hong Kong Region, China
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for one night while driving up the coast with my sister. It's located near the interstate with easy on/off access north/south. The room was clean and the staff are very professional and friendly!

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you so much for taking the time to review your recent stay with us. We take great pride in the cleanliness of our rooms and are very happy to know that we have met your expectations! Thank you for complimenting our staff for their friendliness & professionalism, they do work hard. Our hotel location is right off of the... More 

Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2015

Spent one night here as a place to stay near the airport in Norfolk, Va. It was an easy drive to the airport or would be a $25 taxi ride each way. The front desk staff was very friendly, warm and helpful. Room attractive and clean with a refrigerator. Perfect for a business traveler with a car. A few miles... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Good Afternoon Toba Z. Thank you for writing about your stay with us! Being located in the heart of the two cities does make it very easy to get around. I'm so glad you enjoyed all the hotel had to offer! We will never get tired to hear words such as great, clean, or comfortable when describing the team and... More 

Warsaw, Virginia
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 7, 2015

There are few Hotels that have earned my Vote as being excellent.This was one of them. This hotel had a very friendly Staff at Check in and the room provided was Clean, quiet and they had everything we needed.No complaints what so everrrrr! I would go there again !

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Hi Jane S! Thank you for taking the time to write such an "awesome" review of your stay with us! Our team definitely focuses on the service we provide, and it is really rewarding when someone takes the time to recognize us for it - so thank you! We are pleased to hear that you enjoyed the king size bed... More 

Louisville, Kentucky
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 3, 2015

We had stayed at a Marriot in Nashville that we really liked. We thought this one would be comparable but it was not. No small fridge in the room. No safe in the room. No complimentary breakfast which we were told they did have when we made the reservations. We just spent 2 nights. We were there for my grandsons... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

While we appreciate you choosing our hotel for your grandson’s graduation, we are sorry to hear of the inconveniences you experienced during your stay. I apologize for any miscommunication regarding breakfast as it is not free at Courtyard hotels. We do have packages available online to book that do include breakfast with the room. You are correct in regards to... More 

Severna Park, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Fast check in. Friendly frontdesk agent. Clean room. Room small but good for couple night stay. I went to purchased coffee, unfortunately I was a little late and the am server or attendant was cleaning up. But she went out of her way to make some for me without hesitation. She was very friendly and very accomodating. I did not... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for taking the time to write a review of your stay with us! Our team definitely focuses on the service we provide, and it is really rewarding when someone takes the time to recognize us for it - so thank you! It is nice to see our breakfast team made such an impression. Thanks again for your compliments... More 

Allentown, Pennsylvania
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 28, 2015

I stayed at this property because of its proximity to my meeting. I found it to be well located for my purposes. The room was a bit smaller than I have seen. I will admit I have not been a fan of the reinvented Courtyards with the Bistro etc. Seems like a way for Marriott to avoid free breakfasts. Every... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Dear dtravis814 - Thank you for taking the time to review your stay with us! I am very pleased to know that you found our hotel to be bright & clean. I do apologize that our bistro was not up to your expectations. We do cook all breakfast items to order so it will take a few minutes to deliver,... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 19, 2015

This hotel was centrally located, clean, with friendly and helpful staff. However, one of two nights we stayed there, there was a huge party that the staff could not control. This resulted in 3 hours of sleep for me, with a night of people yelling and vomiting outside of our door. The unruly guests were even banging on our door... More 

Was this review helpful? Yes 2
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Ana, While we greatly appreciate the kind sentiments you've shared for our front desk staff, it is disappointing to read about your experience at our location. On behalf of our entire staff, I would like to extend my apologies that your experience did not reflect our usual high standards of service. We deeply regret to learn of the inconveniences and... More 

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