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Courtyard by Marriott Virginia Beach Norfolk

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5700 Greenwich Road, Virginia Beach, VA 23462
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Virginia Beach Norfolk
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Courtyard by Marriott Virginia Beach Norfolk
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent one night here as a place to stay near the airport in Norfolk, Va. It was an easy drive to the airport or would be a $25 taxi ride each way. The front desk staff was very friendly, warm and helpful. Room attractive and clean with a refrigerator. Perfect for a business traveler with a car. A few miles... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Good Afternoon Toba Z. Thank you for writing about your stay with us! Being located in the heart of the two cities does make it very easy to get around. I'm so glad you enjoyed all the hotel had to offer! We will never get tired to hear words such as great, clean, or comfortable when describing the team and... More 

Warsaw, Virginia
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are few Hotels that have earned my Vote as being excellent.This was one of them. This hotel had a very friendly Staff at Check in and the room provided was Clean, quiet and they had everything we needed.No complaints what so everrrrr! I would go there again !

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Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Hi Jane S! Thank you for taking the time to write such an "awesome" review of your stay with us! Our team definitely focuses on the service we provide, and it is really rewarding when someone takes the time to recognize us for it - so thank you! We are pleased to hear that you enjoyed the king size bed... More 

Louisville, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had stayed at a Marriot in Nashville that we really liked. We thought this one would be comparable but it was not. No small fridge in the room. No safe in the room. No complimentary breakfast which we were told they did have when we made the reservations. We just spent 2 nights. We were there for my grandsons... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

While we appreciate you choosing our hotel for your grandson’s graduation, we are sorry to hear of the inconveniences you experienced during your stay. I apologize for any miscommunication regarding breakfast as it is not free at Courtyard hotels. We do have packages available online to book that do include breakfast with the room. You are correct in regards to... More 

Severna Park, Maryland
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Fast check in. Friendly frontdesk agent. Clean room. Room small but good for couple night stay. I went to purchased coffee, unfortunately I was a little late and the am server or attendant was cleaning up. But she went out of her way to make some for me without hesitation. She was very friendly and very accomodating. I did not... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for taking the time to write a review of your stay with us! Our team definitely focuses on the service we provide, and it is really rewarding when someone takes the time to recognize us for it - so thank you! It is nice to see our breakfast team made such an impression. Thanks again for your compliments... More 

Allentown, Pennsylvania
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this property because of its proximity to my meeting. I found it to be well located for my purposes. The room was a bit smaller than I have seen. I will admit I have not been a fan of the reinvented Courtyards with the Bistro etc. Seems like a way for Marriott to avoid free breakfasts. Every... More 

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Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Dear dtravis814 - Thank you for taking the time to review your stay with us! I am very pleased to know that you found our hotel to be bright & clean. I do apologize that our bistro was not up to your expectations. We do cook all breakfast items to order so it will take a few minutes to deliver,... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 19, 2015

This hotel was centrally located, clean, with friendly and helpful staff. However, one of two nights we stayed there, there was a huge party that the staff could not control. This resulted in 3 hours of sleep for me, with a night of people yelling and vomiting outside of our door. The unruly guests were even banging on our door... More 

Was this review helpful? Yes 2
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Ana, While we greatly appreciate the kind sentiments you've shared for our front desk staff, it is disappointing to read about your experience at our location. On behalf of our entire staff, I would like to extend my apologies that your experience did not reflect our usual high standards of service. We deeply regret to learn of the inconveniences and... More 

Travelers are raving about these Virginia Beach hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2015 via mobile

pool closed till month end! Disappointed kids ! Surprised ti know ! Room size too small ! I am a reward member and I should have booked other springs hill suites! Sivakumar Sadayappan INDIA chennai wondering if they correct soon

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for sharing your recent experience and for letting us know which areas of your stay did not quite live up to your expectations. I completely understand how the outdoor pool not being open may have been a disappointment to the kids. I'd like to extend my apologies for any inconveniences you & your children may encountered by not... More 

virginia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 11, 2015

I recently stayed at this hotel for an overnight and found it to be okay. Pros: pretty good location, balcony, fridge and free internet and most important, clean bathrooms with good water pressure and PLENTY of hot water. Cons: carpets need to be upgraded and beds are hard (I thought everyone had pillow top these days). This would be a... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

It was a pleasure to welcome you to the Virginia Beach Norfolk Courtyard Hotel for your recent visit. Thank you so much for taking the time to inform us about your experience. We are happy to hear that you were pleased with the hotel’s location & other amenities. We do take great pride in the cleanliness of our rooms and... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed May 11, 2015

We arrived late, and were checked in very hospitably. We were prepaid, so it was very smooth. The only thing we had to determine was the floor. It was late, we were tired, so I requested easy in easy out. Given that request we got a first floor room. Very convenient to the door. Parking was accessible and our room... More 

Was this review helpful? Yes
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

It is our pleasure to serve you and we appreciate the love! I will be sure to share with the staff your awesome review and 5 star rating. Your recommendation is also very much appreciated. Please don't hesitate to let us know when you will be traveling back into the area! More 

Clifton, New Jersey
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 27, 2015

Stephanie checked me in, and she was absolutely wonderful and welcoming (just what I needed after a 5 and a half hour drive)! Room was clean, decorated like most other courtyards, bed was comfortable (could have been a little softer, but it wasn't uncomfortable). Property is at a good location as well. Only eyesore was the pool that was covered... More 

Was this review helpful? Yes 1
Jennifer T, General Manager at Courtyard by Marriott Virginia Beach Norfolk, responded to this review

Thank you for letting us know about your recent stay at the Courtyard VA Beach Norfolk and for taking the time to specifically mention Stephanie, who helped make your experience memorable. We do understand how the outdoor pool can be a bit of an eyesore during the off-season. In order to keep our guests safe, we do have to keep... More 

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