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Econo Lodge Inn & Suites I-64 & US 13

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5819 Northampton Boulevard, Virginia Beach, VA 23455-4622
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Econo Lodge Inn & Suites I-64 & US 13
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Econo Lodge Inn & Suites I-64 & US 13
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10 reviews from our community

Traveler rating
    3
    3
    0
    1
    3
See reviews for
3
Couples
0
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (10)
  • Mar-May only
    (1)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (2)
All months
waysborrow
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 10, 2015

This was a great place t stay, clean, and family friendly, very courteous saff and extremely welcoming, my daughtet did not want to go home. If your ever in the area you should stay here. Price is just right to

Was this review helpful? Yes
Econo L, Guest Relations Manager at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Robya Rogers More 

Newark, New Jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

The staff went above and beyond to accommodate my family and I. The rooms were clean and nice, it's affordable.... I can't get past how friendly and caring front desk staff was.... This place is an awesome stay, great breakfast, awesome staff... Their attitude is: "YOU NEED IT WE PROVIDE IT!" I will definitely return!!!

Was this review helpful? Yes
Econo L, Director of Sales at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

Thank you so much for choosing to stay with us while you were here, I am so very glad that we were able to meet and exceed your expectations. We strive to maintain the highest level of service, hospitality and comfort for our guests, so we are very happy that your stay with us at the Econolodge Inn & Suites... More 

Herndon, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 2, 2014

After a very long day on the road, I was looking forward to relaxing with the family in our room. Yeah...About that... Directions to the room were not clear from the front desk, which led to two family members walking around the complex to find the room. The doors were not very easy to close and a concerted effort to... More 

Was this review helpful? Yes 3
Econo L, Guest Relations Manager at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 22, 2014

I normally do not write reviews. I read them to find a decent place to stay with my kids while road tripping. This place is so bad I have to warn others. STAY AWAY! Their info states they are newly renovated.. Well we must have had the room they skipped! The beds sagged and had chunks of wood missing on... More 

Was this review helpful? Yes 4
Econo L, Director of Sales at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Tampa, Florida, United States
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 14, 2014

As a travel agent I will NEVER subject my clients to the type of service given at this property. After having to cancel a reservation that my clients were unable to utilize due to a death in the family, I was lied to, put off, and never called back by the Manager Ms. Patel. I am completely and utterly shocked... More 

Was this review helpful? Yes 3
Econo L, Guest Relations Manager at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chesapeake,Va
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014 via mobile

I must say that this was a nice CLEAN hotel. The beds were comfortable, the staff was pleasant and professional, and I got a great nights sleep. I would definitely stay here again. Price was reasonable as well.

Was this review helpful? Yes 1
Econo L, Guest Relations Manager at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

thank you for your review we will be glad to see you again More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

This hotel is very clean, the staff is really friendly. The rooms were nice and clean, and when you need something they get it for you right away. They area is really nice there. I deffinetly stay and recomond others. I enjoy to stay again.

Was this review helpful? Yes 2
Newark, New Jersey
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2014

My company booked my room here for me, I had never stayed here before during my visits to the Hampton Roads. In the the beginning I was skeptical about the original reviews... Boy, was I pleasantly surprised. One of the friendliest check-in's I have ever had, my room was very clean and cool. The breakfast was very nice, I will... More 

Was this review helpful? Yes 3
Econo L, Guest Relations Manager at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

are pleased to see the room was clean and staff was pleasant! It is also pleasing to hear the breakfast was outstanding . Thank you for your time and sharing this valuable feedback. More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014 via mobile

This hotel is very clean, the staff is really friendly. The rooms were nice and clean, and when you need something they get it for you right away. They area is really nice there is a Waffle House and McDonalds right next door, and there is Krispy Kreme right in front of the hotel. There is a Wava (gas station)... More 

Was this review helpful? Yes 4
Econo L, Director of Sales at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

Thank you so much for choosing to stay with us while you were here, I am so very glad that we were able to meet and exceed your expectations. We strive to maintain the highest level of service, hospitality and comfort for our guests, so we are very happy that your stay with us at the Econolodge Inn & Suites... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 4, 2014

I hated my stay and was force to stay at lease one night because they would not refund my money stating I had to give them 24 hour cancellation . Hell I didn't know the room was nasty and smelly before entering. within 15 minutes I return to the front desk and asked for a refund and they refused. The... More 

Was this review helpful? Yes 4
Econo L, Director of Sales at Econo Lodge Inn & Suites I-64 & US 13, responded to this review

we are sorry about your stay at our hotel on the behave off our hotel staff we would like to apologize for failing to exceed your expectations. your satisfaction is very important to us and we will be using your feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future More 

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31 photos of this hotel

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