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Holiday Inn & Suites North Beach

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3900 Atlantic Ave, Virginia Beach, VA 23451
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Holiday Inn & Suites North Beach
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Holiday Inn & Suites North Beach
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763 reviews from our community

Traveler rating
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    64
    29
    17
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477
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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Gatineau, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great place to stay when on a budget. Very clean. The pool was great and our daughter loved going there late in the evening when the pool lights were on. We had a problem with our shower, there wasn't much pressure. Called the service desk and someone came right away and fixed it so A+ for that. Food was pretty... More 

Was this review helpful? Yes 1
New York City
Contributor
18 reviews 18 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

With all the choices available along hotel "row" in Virginal Beach, you can do much better. We stayed in an oceanfront room with a king size bed. The carpet was worn, the windows and curtains dirty and the furniture so dusty, you can write your initials in the dust. Simply put, the hotel needs some attention. In the morning, we... More 

Was this review helpful? Yes 1
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

To: JANETANEWYORKCITY I want to apologize for the issue you had during your stay and want you to understand that this is the exception rather then the norm. It appears that we have dropped the ball on your room and this will be addressed to the Director of Housekeeping to avoid in the future. I looked into it and do... More 

North Carolina
Top Contributor
150 reviews 150 reviews
44 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the shamrock half marathon. It was the perfect location. It is your basic holiday inn. Too bad they didn't do anything special for all of the runners and have an early breakfast ( we had this at other holiday inns for races). Temp was a bit hard to regulate. Seems like a good hotel for family... More 

Was this review helpful? Yes
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Hi CARYNC6 Thank you for staying with us during the Shamrock Marathon. I was glad to see your stay was good but disappointed to hear about your frustration with our restaurant not opening early enough for the runners. I looked into this and we were open at 6am normally 6:30am and we had bananas complimentary at the front desk for... More 

Beaufort, North Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to thank Jay at the front desk for his outstading attitude! I had been driving for a about four hours and was tired and the lobby was an mob scene! He managed to get me out of my zone and into a chipper mood. He gave me the rundownof everything possible to do with or without kids!... More 

Was this review helpful? Yes 2
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Hello, TODRIVEAGAIN Thank you for staying with us and writing a review about your experience. Our Isle of Capri restauarant has been a family business for over 60 years and the Executive Chef puts out an amazing experience. Jay is our front office manager and continues to impress us with his work ethic and guest relations. We look forward to... More 

Norfolk, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I work in the hotel industry in the Norfolk area. My family and I stayed at this location roughly a week ago. The young lady who took my reservation over the phone did not properly document it in their system and my reservation was lost. There was a Cheerleading competition in the area that weekend and the property was fully... More 

Was this review helpful? Yes 2
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Hello SEG000 Thank you for staying with us, it was a pleasure having you and your family here for the cheerleading competition. Jay is our front office manager and does an excellent job assisting our guests. I will personally make sure that I thank Jay for his efforts and we hope to see you next year. Michael G Director of... More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Returning to my hometown of Va Beach and booked the HI&S North Beach. The location was great (close to Laskin & Atlantic) and from the moment we pulled up to the moment we left we experienced a really friendly staff and and impeccably clean hotel and oceanside room. We just happened to have picked a weekend when there were national... More 

Was this review helpful? Yes 4
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Hi Gottagetawayforawhile, Thank you for visiting our hotel during the weekends cheerleading competition, you are correct we had over 1000 guests in our hotel with a limited off season staff. I am thrilled to see that our staff left a good impression on you and we hope you come back next year for the cheerleading competition. Friendly staff is our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Chose this hotel for a staca for my daughters birthday. Very nice, clean hotel. Pools were nice. Staff was very accomodating and friendlY. awesome views from balcony. Has nice movie theater on 1st floor and also onsite daycare. Definitely stay here again.

Was this review helpful? Yes 1
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Hi Pistos1, Thank you for writing a review about your recent stay at the Holiday Inn North Beach. It was a pleasure hosting you and glad your daughter had a great birthday. We look forward to seeing you again if you visit Virginia Beach. Michael Gale, Director of Operations More 

Harrisburg, Pennsylvania
Top Contributor
171 reviews 171 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always keep your reservation confirmation! It was a good thing I could show it to the front desk clerk since I was told a new desk clerk made an error and gave our suite to someone else! She said that had never happened before, and apologized. After over a half hour delay an experienced desk clerk told us she would... More 

Was this review helpful? Yes
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Good day, Thank you for writing a review about our hotel and your experience. Review are important to us whether they are positive or negative, we will take them serious and address immediately. I have contacted our Front Office Manager to look into what happen with your reservation and apologize for the mix up. It was nice to see that... More 

virginia
Top Contributor
69 reviews 69 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything is great until...I went to the indoor pool. BRRRRRRRRRRRRRRRRRRRR If you go in the winter, don't go for the indoor pool. It is freezing. Between the pool and the spa the smell of Chlorine is so strong, I had to use eye drops and didn't stay long .

Was this review helpful? Yes 1
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Good day, Thank you for visiting our hotel and taking the time to review our property. I am glad to see that your visit was positive although our indoor pool was not comfortable to you and your family. I sincerely apologize for the lack of heat at our indoor pool. I have notified our Director of Engineering to see what... More 

Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a great place my family has visited more than once. They have the best indoor pool in this area! I am a local resident, and love a short getaway to this great hotel! My kods love the movie room & I love the balcony overlooking the beach😊

Was this review helpful? Yes 2
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Good day, Thank you for being a loyal guest of the Holiday Inn & Suites North Beach, it was a pleasure having you visit again and enjoy all that we have to offer. We look forward in the near future for you and your family to visit again. Michael G. Director of Operations More 

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