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Holiday Inn & Suites North Beach

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3900 Atlantic Ave, Virginia Beach, VA 23451
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Holiday Inn & Suites North Beach
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Holiday Inn & Suites North Beach
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775 reviews from our community

Traveler rating
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    67
    30
    18
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485
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46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
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  • Italian first
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English first
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    (775)
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Carver, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everyone at the hotel where very nice and accommodating to what we need,our room was nice, we walked out the door and the beach was right there, most definitely would go back in a heart beat. I would recommend this girl to family and friends, the pools where awesome, the only thing was the hot tub burned your eyes, but... More 

Was this review helpful? Yes 3
New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Sooo I really had nothing bad to say about this hotel at all until we had dinner at the Square Whale Restaurant. The hotel itself offers plenty of amenities that we loved! Especially because of the kids, it did t matter that it rained because the indoor pool was still a available along with the movie theater. Breakfast at the... More 

Was this review helpful? Yes 2
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Parker S I am sorry your stay was less then exceptional and that you encountered so many issue during your stay. I will make sure it gets addressed and that this won't happen again. I would like for you to call me at the hotel so we can discuss the issue further. With all do respect to this site, talking... More 

Mechanicsville, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Always a great time at the Holiday Inn North in Virginia Beach. Great food, wonderful lazy river inside for when the weather is not great outside. The kids enjoyed seeing the tortoises in the play room and watching movies as well! Thanks to all the staff!

Was this review helpful? Yes
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

UVALaura I want to thank you for being such a loyal guest to our hotel. I am glad to see that you keep coming back and I look forward to your next visit in Virginia Beach. Michael G. Director of Operations More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We checked in around 7pm with Asia (sp.) Great customer service. She inquired about our stay, and made conversation with us while we were checking in. Went to the room, (oceanfront King) and it was great! View was amazing, linen was sooo comfy. Cleanliness was great. I ABSOLUTELY LOVE THE SHOWERS and shampoo/conditioner! We didn't use any of the resteraunts,... More 

Was this review helpful? Yes 1
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Amanda L Thank you for staying with us and I am glad to see that your stay was enjoyable. It was our pleasure to host you and look forward to seeing you next time travel takes you to Virginia Beach. Michael G. Director of Operations More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was run down and the carpets in the hallway and elevator were very worn and stained. They just need to remodel a little. Their outside pools were not heated which is important when you are on vacation in April. At least the beds were comfortable and the bathroom was clean and nice looking. The staff was all very... More 

Was this review helpful? Yes
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Good day Tompol Thank you for staying with us and taking the time to write a review of our hotel. You made some good points and we will discuss this in our future planning. The outdoor pool would be a great April visit if it was heated and we are doing some basic remodeling as we speak. We hope to... More 

Montclair, New Jersey
Top Contributor
221 reviews 221 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

So- we checked in Thursday - Cindy was wonderful - very professional- room neat and clean enough- awesome view and comfy bed- that said- woke up today- weather nice decided to use facilities, pools etc/ after breakfast( not bad , paid $11 pp ) we changed and hit beach and pools/ through out the day each time I cam to... More 

Was this review helpful? Yes 3
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

mauinokaoi1973 I am sorry to see that your stay was less then average and we will look into why that was the case. I am glad to see that Cindy took good care of you and we are glad that she is part of our team. We hope that you will give us another opportunity in the future and stay... More 

Richmond, Virginia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We started spring break having made reservations for a deluxe suite. The reservations were made with Holiday Inn's 800 number. We had to extend the days right before the trip and th 800 operator did so, but ended up (accidently) changing the room type. We were disappointed when we arrived after a long drive. The front desk was very understanding... More 

Was this review helpful? Yes 3
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Good Day JimB Thank you for taking the time to review our hotel, it was a pleasure hosting you and your family. I am sorry about the trouble you had in the beginning but was happy to see the front desk took care of the situation and turned a negative experience to a positive one. Ms. Rebecca is wonderful and... More 

Chesapeake, Virginia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel every bit as good as the best: Hilton, Mariott, Ritz Carlton, etc. Great rooms, views, amenities, and the indoor pool will be remembered by all. The outdoor one is even better, but I was there in winter and it was close.

Was this review helpful? Yes 1
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Good morning Steve G. It was a pleasure hosting you and your family during your trip to Virginia Beach. Thank you for the great compliments and hope that we will see you again during the summer months when all of the pools are open to enjoy, Michael G. Director of Operations More 

North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

hotel was nice BUT.......bottom line, when you have an issue with your reserv. and talk to them, they are not too happy to help you out, they act like they are the only hotel in the area and have to look desperate i guess before they do help you. you would think, as a tourist/vaca spot, they would be a... More 

Was this review helpful? Yes
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

Shayann B I want to apologize for the bad guest service and we will address these concerns immediately. Let me assure you this is the exception rather then the norm and I hope you will come back and see us again. More 

New York, NY
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay at hotels all the time all over and have stayed at this location with my family several times in the past. We took a trip this past weekend and my thought was to stay at another fav of ours in VA beach since this location had dipped several places to number 12 on trip advisor and also because... More 

Was this review helpful? Yes 2
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review

To: RB7769 Thank you for being a loyal guest, we appreciate your commitment to the hotel but it's unfortunate that your stay was less then good. We strive to satisfy every guest and give them a great experience when they are here. Every year we do have to onboard new staff but that is no excuse for not meeting the... More 

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