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Holiday Inn Virginia Beach - Norfolk

3.0 of 5 5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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235 reviews from our community

Traveler rating
    86
    66
    43
    21
    19
See reviews for
68
38
21
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Virginia Beach - Norfolk
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Upnorth Michigan
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 1, 2012

Good Things: Housekeeping staff and bartenders are great! Facility is adequate, but very busy for a relaxing trip. The outdoor pool was pleasant. The taxi guys are fantastic. Negative Things: (1) I booked 2 rooms; one for my husband and I, and one for my friends family through the toll-free number. I gave the reservation person my credit card #... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear nancy l, Thank you for taking time out of your busy day to leave us a candid review. I am delighted you liked our housekeeping staff services and hotel facilities. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Please accept my sincere apologies for the inconvenience you have... More 

Newark, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2012

Better option than other hotels nearby. This is our 3rd stay there. Restaurant and bar inside offered great menu and offers the option to hang out there if you do not want to go out at night. Hotel is visibly nice and clean. Renovation has been done so it looks a little newer. Pool area is also a viable option... More 

Was this review helpful? Yes
Cary, NC
Top Contributor
123 reviews 123 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 21, 2012

Four of us stayed here for the annual Neptune Classic Soccer Tournament. GREAT option and much better than hotels used (on the same road) in past years. The price difference between this hotel and the other, nearby hotels does not justify their lesser quality. First, the hotel is large and visibly pleasing, inside and out. Second, the pool is spacious,... More 

Was this review helpful? Yes 1
VA
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 20, 2012

Local soccer tournament in the area the same weekend with lots of players and families staying at the hotel. As a Platinum Member, I used my points for our extended weekend getaway, based on the location to the local VA Beach activities, not wanting to be right in the mix of NOICE and KIDS. Checked in Friday, was told by... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear FireSale, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Charlottesville, VA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 16, 2012

We (me, wife, 2 boys [10 and 5]) had a one night stay this week and can't complain. Our interaction with the staff was friendly and quick for the check-in. The lobby was nice if you're into the contempo look. For me? Meh - as long as I can check in with no hassle...which was the case in this situation.... More 

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 10, 2012 via mobile

We are a family of 7 with 5 kids so we have to plan well ahead when we travel. This summer we have stayed at a Comfort Inn, Days Inn, and the Hershey Lodge - they all accommodated our request for adjoining rooms. Our stay here at Holiday Inn was booked FIVE months in advance, and we prepaid in full... More 

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Cfgfmfkf, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations especially on the hotel policy regarding adjoining rooms. I understand the discomfort this caused you. Again,... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 9, 2012 via mobile

Trash from previous guest was under the bed. Room (especially carpet) was damp and muggy the whole time. Room was supposed to fit 5 but one of our kids had to sleep on the floor. They would not provide a roll out bed. Dusty. Sink way too small. Couldn't even wash my hands without touching the bowl. Pool was nice.... More 

Was this review helpful? Yes 1
Athens, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 1, 2012

This was a Pointsbreak redemption in mid-July (5000 PC points redeemed) so obvisouly the cost was cheap. The hotel has obviously been remodeled recently. The lobby is really nice for an HI. Very odd with some of the rooms actually having its window face the lobby, however. More on that later. The location is also a lot more convenient to... More 

Was this review helpful? Yes 2
Little Elm, Texas
Top Contributor
306 reviews 306 reviews
57 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed July 16, 2012

This is a nice hotel that is reasonably close to the beach and boardwalk areas. Upon arriving I was pleasantly greeted by the front desk staff who were both friendly and efficient with the check in process. The room was clean and well equipped. A standard two bed room with no frills or anything out of the ordinary. Parking is... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 12, 2012

Find another hotel. Breakfast Buffet is not very good; service is very grumpy if you order from the menu and it took 25 minutes to arrive. Returned to my room at 6.30 pm and found it had not been made up. Called 0 to ask for it to be made up. Tried to eat at the bar but was told... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear david c, We appreciate that you took the time to review our hotel. It is disappointing to know you did not enjoy your overall experience with us and regrettable you were not satisfied with the breakfast and service you received from our hotel staff. It is our goal to consistently provide superior service and accommodations and your comments are... More 

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Additional Information about Holiday Inn Virginia Beach - Norfolk

Address: 5655 Greenwich Road, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Virginia Beach - Norfolk 3*
Number of rooms: 307
Reservation Options:
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Also Known As:
Holiday Inn Virginia Beach - Norfolk Hotel Virginia Beach
Virginia Beach Holiday Inn
Hotel Style:
#8 Best Value Hotel in Virginia Beach
#24 Business Hotel in Virginia Beach

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