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Holiday Inn Virginia Beach - Norfolk

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5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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277 Reviews from our TripAdvisor Community

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Traveler rating
    104
    80
    49
    22
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (77)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (26)
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Philadelphila
Level Contributor
4 reviews
1 of 5 stars Reviewed 6 days ago NEW

I have been trying to call the hotel many times and no one pick the up. Answering the they don't do. I hope when I get to the airport they pick up there phone. Not good so far. I keep calling and no one pick the phone up. I am not like this

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Set Free, I apologize as we have been experiencing some extensive phone problems and are currently replacing our system. I just received your posting today and I think you may already be in house. If not, please email me your flight info and we will track your flight and have the van outside baggage claim for your arrival. Please... More 

Montclair, New Jersey
Level Contributor
239 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came to the VA beach area and had no reservations- all beachfront properties were full.... This place was very nice- upscale and clean - the rate was great- rooms large and clean - had a great outdoor pool area large refreshing swim- would definitely return- Ashley's the restaurant was yummy too

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Mauinokaoi1973, Thank you so much for choosing to stay in our hotel during your recent visit to Virginia Beach! I am glad to hear that you had such a wonderful stay with us and that you enjoyed dining in our restaurant Ashley's! I hope that you make our Holiday Inn your home away from home when visiting the Virginia... More 

Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Not only have I stayed at this property, but I've hosted and attended a few functions here, and the staff gets an A++! JoAnn Sipes, the Sales Manager was an absolute JOY to work with...professional and treated my function as if it was her own, making sure everything was planned to perfection. Her excitement about the party and assurance that... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear adub93, Thank you so much for all the effort you put into recognizing our team and especially JoAnn our catering manager. The staff always love such great feedback! I am happy that we were able to take care of you and your guests for your big event! I will also be sure to share your compliments with Tameka as... More 

4 of 5 stars Reviewed 2 weeks ago

Alexandria was so efficient and patience with our party for dinner. She was a delight. She made us feel so welcome to the area. With information about the local malls as well as places to visit. She was very nice and polite to our children. Rare with servers. Just would like the company to know she was excellent with our... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Stacie P, Thank you for sharing your recent experience at our restaurant Ashley's. I will be sure to share your compliments with Alex as she will be thrilled to hear that news! I know traveling or dining with children can sometimes be a bit challenging but I am glad that she helped to make it more pleasurable for your... More 

Phoenixville, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Pauly and Holly at the bar were GREAT. Drinks were well done, good selection of beer and nice conversation. They gave good recommendations for food as well. Our whole experience at the hotel was top shelf. Room was clean and comfortable and my daughter really enjoyed the pool.

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Jim A, Thank you for taking the time to share your recent experience at our Holiday Inn. I am so pleased that you got to meet some of our staff and to recognize them for a job well done! Please come back and see us if your travels bring you back to the Virginia Beach area. Have a great... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We chose to stay at this hotel for the July 4th holiday weekend because it included what appeared to be a nice size pool in the pictures and the rate included buffet breakfast for one person. Note: the pictures online make the pool appear bigger than it actually is. We arrived on Thursday afternoon and discovered right away that the... More 

Was this review helpful? Yes 4
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear GarciaMedina, I truly am sorry for the less than stellar stay you had at our hotel I will continue to assist with the situation as best I can and will be in with you again. Regards, Mary Elizabeth Collins General Manager More 

Jacksonville, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hotel has a great Bar and Restaurant called Ashleys, the staff, especially Pauly was extremely nice and helpful. They made my stay much more pleasant. The food was above average for a hotel and the service was quick.

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Tim M, Thank you for taking the time to recognize one of associates at the Holiday Inn! The staff is always motivated to do a great job when they receive such positive comments from our guests. I am glad you enjoyed your visit with us! Hopefully we will be your home away from home when you are traveling to... More 

Jersey City, New Jersey
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This review is going to be extensive, so just be warned. Here are the fast facts, followed by the extensive review: Fast Facts Pros - Affordable with a high-end feel Free airport shuttle Two bars and a restaurant Desk and housekeeping staff are welcoming and accommodating Clean!!!! Nice outdoor pool and fitness center Cons - Title is deceiving; no where... More 

Was this review helpful? Yes 2
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Michella T, Thank you for such a detailed but wonderful review. The staff always love to hear such nice comments! I do hope we become your hotel of choice when you are back in Norfolk again! Thank you again for taking the time to share your feedback. Regards, Mary Elizabeth Collins General Manager More 

Harker Heights, Texas, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed on the 6th floor of this hotel for a week in Mid June 2015. Guest service and hotel staff were very friendly with special cudo's to the bar staff of Holly and Pauley (I hope I speeled their names right). Beds were comfortable and housekeeping was on top of there game despite hotel having over a 95% occupancy rate.... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Keith E, Thank you for sharing your feedback regarding your most recent stay at our Holiday Inn! I am sorry about the issue in your guest room. Our maintenance team has been keeping a watch on the situation and have also reached out to our plumber for assistance. I have to admit that I was unaware of that issue,... More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 4 weeks ago

Now that the dust has settled, we wanted to take time out and thank JoAnn Sipes and the staff at the Holiday Inn Virginia Beach-Norfolk Hotel and Conference Center. You and your staff went above and beyond to meet the needs of our family. Again, thank you!

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Gunnkevin1, Thank you so much for the lovely comments about our staff. It was our pleasure to host your family reunion. I will be sure to share you compliments with JoAnn as well. I hope we can host your family again! Regards, Mary Elizabeth Collins General Manager More 

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