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Holiday Inn Virginia Beach - Norfolk

3.0 of 5 5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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235 reviews from our community

Traveler rating
    86
    66
    43
    21
    19
See reviews for
68
38
21
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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FLA
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband, sister and I stayed here while visiting family. Check-in took less than 5 minutes and our request for a ground floor room was granted, even though the hotel was very full. The staff at the lobby bar were the best! Pauly, Holly and Malerie were really friendly and even though we got in late and they were busy,... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear msp4u: Thank you for sharing your recent experience at our Holiday Inn. I am glad that you had such fun at our lobby bar. It is a pretty cool place to hang out. We will also recognize the empIoyees you mentioned at our next full staff meeting. I hope that you do get a chance to come back and... More 

Marietta, Georgia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 6 nights on a business trip. The front desk staff was very helpful and friendly. The hotel is located in an area without much in the general vicinity. The rooms were very clean and the bedding comfortable. However, it seems as if the mattress needs to be rotated. The king bed slopped due to... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear MGreiff, Thank you for choosing to stay at our hotel during your visit to the Virginia Beach area. Thank you also for bringing to my attention some of the areas that we fell short. I assure you that we have already addressed the issue regarding room service and the maintenance issues in the room. As hard as the team... More 

Warrenton, Virginia
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at your hotel on a recent trip. Your staff did a tremendous job welcoming us to the property and making our stay very comfortable. Thank you so much for the great customer service! Keep it up!

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Fourtravel, Thank you for the fabulous comments about our team here at the Holiday Inn! I am glad that our staff made your stay so enjoyable! Please come back and visit us again the next time you and your family visit our beautiful Virginia Beach area! Warm Regards, Mary Elizabeth Collins General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful time over the New Year Holiday. The Staff was friendly and willing to please. The room was clean and neat. The beds and pillows were VERY comfortable. Breakfast at Ashley's was well done and reasonable.

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Kevin M, Thank you for taking the time to share your recent experience at our award winning Holiday Inn! We do appreciate your kind words. My staff and I strive to exceed the expectations of our guests and it sounds like we did it! I hope that you do visit us again and make us your home away from... More 

Huntington, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I traveled from NY to VA and stayed for 4-days in this hotel. Our first impression was that the hotel was up to-date and clean. The lobby was inviting and the staff was very attentive and professional. The check-in took less than 5-minutes! After and 8-hour ride in the car with three kids this was a huge... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear James C, Thank you so much for such a nice review and the compliments about the staff and the cleanliness of the hotel! I am so glad that the children were pleased too! As the expression goes, happy children make for happy parents! I hope that the next time you are in the Virginia Beach area that you and... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We had a great stay at the propery. It was nice location with free parking. The hotel got renovated recently. In the restaurant I had chanse to meet Paul, who has been very polite and gave us good service and directions to the atractions around. I recomend this hotel and i would like to come back.

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear antoaneta60893, Thank you for your beautiful endorsement of our hotel. I am very pleased to hear that you had a wonderful stay with us. I will be sure to share your feedback with Paul as we like to recognize our staff members who go above and beyond for our guests. I hope that the new year is off to... More 

Washington, D.C
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 8, 2014

We arrived late in the evening, they had the two cribs I requested already set up in the room. The lobby, bar, conference area has been very well done, its a modern look and busy on a weekend night. This hotel probably is more busy in the summer than winter, they have an outdoor pool but nothing indoor other than... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear brianrouse, Thank you very much for taking the time to share such kind words about our fine hotel. Your words are music to our ears! The staff and I are always happy to receive such positive feedback. Hopefully the next time that you return to our area, you can contact us directly and we can surely help you get... More 

1 review
5 of 5 stars Reviewed December 2, 2014 via mobile

Pauly at Ashley's is great. I had a great burger. I enjoyed the dinner and local beer ipa. Renee up front took care of me. Renard talked about Florida st football. Home made chips were solid. They jumped on the service and had superb attitude and service.

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Dude 111111111, Thank you for taking the time to share your kind words about your most recent visit to our hotel and our restaurant. I am glad to hear that you enjoyed yourself as you dined in our restaurant. I will be sure to share your comments with the team members you mentioned. Please feel free to stop by... More 

Mooresville, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2014

My husband and I stayed here when visiting for Easter weekend 2014. One reason we chose it was because it showed that it had an indoor pool. When I brought my grandson to go swimming and asked directions to the pool I was told the pool had been closed for more than a year. I advised the desk clerk that... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Kathi C, Thank you for writing a candid review about your recent stay. It makes us happy to read you liked our location, the friendliness of our staff, as well as most of the amenities we offer. On the other hand, we regret that the lack of swimming pool prevented you from fully enjoying your visit. The feedback we... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed October 12, 2014

Holly went over and above her job to help my family. My Dad was ill, and needed some wine to help him sleep. Holly gave my daughter 2 samples of wine, so he could try them, then we bought a bottle. She is so delightful to talk to, and greets her customers with a great smile. Had a great reunion... More 

Was this review helpful? Yes
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Additional Information about Holiday Inn Virginia Beach - Norfolk

Address: 5655 Greenwich Road, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Virginia Beach - Norfolk 3*
Number of rooms: 307
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Also Known As:
Holiday Inn Virginia Beach - Norfolk Hotel Virginia Beach
Virginia Beach Holiday Inn
Hotel Style:
#8 Best Value Hotel in Virginia Beach
#24 Business Hotel in Virginia Beach

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