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Holiday Inn Virginia Beach - Norfolk

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5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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251 reviews from our community

Traveler rating
    94
    71
    45
    21
    20
See reviews for
70
43
23
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Everyone was incredibly nice and professional. The room exceeded expectations and the bed was incredibly comfortable. The lady at the bar even sorted out the crispest dollar bills for me to use at the vending machine. I would definitely stay here again.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff and amenities were all top notch. Would happily recommend and stay again. Thank you to everyone that made our visit a pleasure! The rooms were neat, tidy, and quiet. Bed was comfortable. Shower clean. Service professional. Great.

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Green Cove Springs, Florida
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was on business in the Norfolk area and chose this Holiday Inn. This appears to be an older property but has been remodeled recently. My room looked like brand new. They have a large pool, bar off of the lobby and a nice restaurant on property. It is conveniently located right off of the interstate and is near various... More 

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Virginia
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here during Shamrock Marathon Weekend. Because of the special that the hotel was offering runners, with guaranteed late check out, complimentary breakfast the morning of the half and full marathons, and a complimentary shuttle bus to the race, we decided to save a significant amount of money by staying here instead of at one of... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Kathryn T, I am sorry to hear that visit with us did not start off on the best note, but am glad to hear that the rest of your stay was most enjoyable. I will be sure to share your feedback with our Front Office Manager and her team. We usually offer our guests a much smoother and pleasant... More 

Tuftonboro, NH
Top Contributor
64 reviews 64 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay there, everyone seemed to be willing to go out of their way to be helpful. I was upgraded to King Suite based on IHG Status, room was large and comfortable. Lobby was impressive for a Holiday Inn, grounds neat and clean. I shall review the onsite restaurant (Ashely's) separately as they are separate contractor. Now the... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear John R, Thank you for sharing your most recent experience at our Holiday Inn. I am glad to hear that you enjoyed your stay. I am sorry to hear that you were disappointed in some of our amenities and services. Our pool normally opens in May as do most outdoor pools in the area, but we actually managed to... More 

Mcminnville
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for three nights to participate in the Yuengling Shamrock Marathon. The location is great (easy access to I-64, I-264, and the Norfolk Airport). Check in went smoothly and the room was comfortable. It was full on Saturday night and got a little noisy, but nothing too disruptive. I did have a couple of interesting issues worth noting:... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Randy G, WOW! What a descriptive and detailed review of your visit to our Holiday Inn! I am pleased to here that you enjoyed your stay! As a Green Engage hotel, I brought your comments regarding the towels to the attention of our Housekeeping Manager. I can also assure you that we will be more in tune to the... More 

Alexandria, Virginia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited relatives in VB and had to stay at the hotel for a night. Hotel was right by a highway exit so pretty easy to get too. From what I was told by my relatives, its in an area called "hotel row". There are numerous hotels nearby. Couple of restaurants to eat at too. Our room was nice and cozy... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear WizeH, Thank you for choosing to stay with us at the Holiday Inn. I am sorry that you had a few hiccups to deal with during your stay. I can assure you that we do try our best to keep the hotel peaceful and quiet so that all our guests may thoroughly enjoy their stay and a peaceful and... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

From the first impression (front desk ) the staff (Sheena) until checkout, couldn't ask for more Hospitality!!!!!!! Ashley's Bistro is well accommodating to any special dietary need that is easily catered to. From the wait staff, like standouts Caroline, Renee, to the bartenders , Pauly and Holly. There truly is " an abundance in a attitude ". Can not leave... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Chalmers55, Well thank you for such fabulous comments about your stay and most especially our staff! The staff always thrives when they are mentioned in guest reviews! Our goal as a team is to exceed our guest expectations and it sounds like we may have done just that during your stay! Thank you again for such wonderful highlights of... More 

Chesapeake, Virginia
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2015

Second convention and the place still looks good. New Manager, new Chef. Building, rooms, hotel and bar are still good quality. Good WiFi and business office to print flight information. Five blocks from I-264/ I-64 interchange - far enough away to be quiet. Indoor and outdoor pool. Plenty of places to sit with laptop, plug in and relax. Va beach... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Allen S, Thank you for coming back to stay with us again! I am glad that you noticed some of the changes. Our guests seem to tell us that are more pleased with their stay than ever. The staff and I try hard to make sure that our guests feel welcomed and well taken care of during their stay... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2015

This place have bed bugs on the 2nd floor, and the girls at the front desk are liers, it just disgusting! Bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bug bed bug bed bugs bed bugs bed bugs. YUCK!

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Toor D, Thank you for taking the time to share your experience at our hotel. I am sorry to hear that you feel this way about our hotel. When you reported this incident we immediately notified our exterminator as we take allegations as such very seriously. Upon the inspection, the report that was furnished to the hotel stated that... More 

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