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Holiday Inn Virginia Beach - Norfolk

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5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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267 Reviews from our TripAdvisor Community

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Traveler rating
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    75
    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (267)
  • Mar-May only
    (77)
  • Jun-Aug only
    (97)
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    (26)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This property went through a face lift a couple of years ago so the rooms and lobby still look new and are very attractive. There's a first floor restaurant, a nice lobby bar and the usual Holiday Inn amenities. During a couple of recent stays, there were some air conditioning issues...not a lack of AC, just a somewhat overloaded system... More 

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Westminster, Maryland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here on a record - setting hot day. The pool was very clean and well maintained. I've stayed at this hotel before and was again very impressed. The room is spacious and the bathroom (especially the shower) is large and comfortable. The beds are comfortable and the variety of soft and firm pillows will suit even the pickiest... More 

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Bowie, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a recent lacrosse tournament. The staff was extremely unhelpful even after hanging up on me an losing my credit card information. When I called back the front desk associate decided to fight with me rather than try to solve the problem of the location of my credit card information. When I asked to speak... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear JLB12505, Thank you for taking the time to post a review of your most recent visit to our hotel. It always disappointing to both the team and I to learn that a guest is disappointed. We strive on a daily basis to exceed the expectations of our guests. As you can see by so many other reviews, most times... More 

lower alabama
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay. This hotel certainly met my expectations. The housekeeping staff was super friendly and accommodating with every encounter. We had a room with 2 queen beds. The room was large and we'll appointed but most of all CLEAN and comfortable. The pool was busy but could have been skimmed much more frequently. Great location. I would... More 

Was this review helpful? Yes 1
Richmond, Virginia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is TECHNICALLY the midway point between Virginia Beach and Norfolk, so if your looking for oceanshore or wave sounds this is not the place for you. Now that being said this place is in a more metropolitan area with other hotels, restaurants and businesses around it in the city center. This hotel has a FABULOUS pool area, GREAT... More 

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Kingsport, Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed there this past weekend for the Yellow Ribbon program. There must have been several other groups there as well because when we checked in the lobby was a beehive of activity. The front desk crew was fantastic and whatever wages they earned that day, it wasn't enough.We were given rooms on the 4th floor and when we got... More 

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Pune, India
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was nice and clean we stayed there just for one night.Very big lobby and nice pool.Nothing to complain. We had dinner with Ashley's restaurant and the food was very good and our bar tender Pauly was very friendly and amazing, made nice cocktails.We got there towards closing time but Pauly stayed even after closing time never rushed. We would... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear aak339: I am very happy to hear that you had a fabulous visit and experience in our hotel! I will be sure to share your compliments with Pauly and his manager. Our team always loves to be recognized for doing a great job! I do hope that your travels do bring you back to this area so you can... More 

Rocky Mount, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel lobby was beautiful...I could tell that this hotel had been remodeled but it looked great! The staff was friendly. We were on the 5th floor and upon entering our room, I felt like this would be a "not so good visit". The room "looked" great to the natural eye, but the climate on the room made me feel like... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Sheawig, Thank you for taking the time to review our hotel. I am truly disheartened to to hear that your stay was so disappointing. My staff and I strive on a daily basis to meet and exceed the expectations of our guests. I am sorry that we fell short during your visit. As you can see by so many... More 

Raleigh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our overall stay was excellent! We especially enjoyer our bartender, Pauly, at Ashley's restaurant. He was extremely friendly and hospitable. We are visiting from North Carolina for a concert and we will definitely return to this hotel when we are in the area again.

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear KarenJohsnon25, Thank you for your positive review of our hotel and staff! The staff and I appreciate you taking the time to share your feedback with us. The staff is always motivated by such positive reviews and for being recognized. I will be sure that Pauly knows that you took the time to recognize him. I hope you get... More 

San Diego, California
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was quite impressed staying here. The rate was so reasonable that I went in with low expectations. Those low expectations were initially met as the phone rang for over 10 minutes when I called for the airport shuttle. I finally called the main reservations line and was connected with the front desk after another 5 minute wait. They informed... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear ectothegecko: Thank you for taking the time to share your feedback of your recent stay at the Holday Inn Virginia Beach-Norfolk Hotel & Conference Center. I truly apologize for what happened with the shuttle service and the lack of wi-fi availability. We are ususally more efficient at meeting the needs of our guests for both of those services. I... More 

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