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Holiday Inn Virginia Beach - Norfolk

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5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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254 reviews from our community

Traveler rating
    97
    71
    46
    21
    19
See reviews for
71
43
23
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW via mobile

Immaculately clean rooms. Extremely comfortable beds. Rooms are in great condition. Room amenities are above average. Excellent location. Pleasant check-in and check-out. Exceptional Service thanks to Pauly and Laurie

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I would like to thank Laurie and Paulie at the Blu Bar for their exceptional service and friendship during my recent trips. Every trip was like a visit home even though I was 900 miles away. Thank you very much.

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear BlakeDG, Thank you for sharing such great compliments about our bartenders. I am glad to hear that you come back to see them and to stay in our Holiday Inn when you are staying in the Virginia Beach area. I will be sure to share your post on Tripsdvisor with the team. I hope you return to our fine... More 

Plattsburgh
Top Contributor
91 reviews 91 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Wle stayed here 1 night and the room is your basic Holiday Inn room. Front desk staff very professional and efficient check-in and check-out even though they had conventioneers! The BARTENDER, on the other hand, RUDE. We walked out as apparently I was 'invisible'. There were 3 of us, I stood at the bar and he looked right through me,... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Cathy B, Thank you for choosing to stay out our Holiday Inn while you were visiting the Virginia Beach area. I truly am sorry that one our bartenders was rude as many of our guests truly enjoy our bartenders and find them extremely friendly and usually take time to interact with our guests. More than half of our bar... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I came to Ashley's for dinner and a drink and sat at the bar. Pauly waited on me and did an excellent job of conversation and attending to every need I had. I was so impressed I came back the next night and was equally impressed with both Pauly and holly in the beautiful lobby bar. The staff in general... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Mikey B, Thank you for such wonderful compliments about our staff. I will be sure to let both Pauley and Holly know how much you appreciated their service. I am also very happy to hear that you be back to visit us again! Thank you again for your kind words! Warm Regards, Mary Elizabeth Collins General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Everyone was incredibly nice and professional. The room exceeded expectations and the bed was incredibly comfortable. The lady at the bar even sorted out the crispest dollar bills for me to use at the vending machine. I would definitely stay here again.

Was this review helpful? Yes 2
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Enowak19, It is always great to hear that someone enjoys their stay at our Holiday Inn but even better that we exceeded their expectations! Thank you for sharing such a wonderful review about the Holiday Inn Virginia Beach-Norfolk Hotel & Conference Center! I hope you can visit us again in the near future! Warm Regards, Mary Elizabeth Collins General... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015 via mobile

The staff and amenities were all top notch. Would happily recommend and stay again. Thank you to everyone that made our visit a pleasure! The rooms were neat, tidy, and quiet. Bed was comfortable. Shower clean. Service professional. Great.

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear lanspb: Thank you for taking the time to share your recent experience at our Holiday Inn! Your kind words are very much appreciated and on behalf of the staff you are very welcome! I appreciate you thanking the staff too as they are the team that strives to make things special for our guests! Yours in hospitality, Mary Elizabeth... More 

Green Cove Springs, Florida
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 22, 2015

I was on business in the Norfolk area and chose this Holiday Inn. This appears to be an older property but has been remodeled recently. My room looked like brand new. They have a large pool, bar off of the lobby and a nice restaurant on property. It is conveniently located right off of the interstate and is near various... More 

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Enduroride, Thank you for taking the time to post such nice comments about our hotel! We did have a very extrensive renovation back in 2010-2011. So I appreciate you noticing the fruits of our labor! With summer around the corner, feel free to come visit us again! Warm Regards, Mary Elizabeth Collins General Manager More 

Virginia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 17, 2015

My husband and I stayed here during Shamrock Marathon Weekend. Because of the special that the hotel was offering runners, with guaranteed late check out, complimentary breakfast the morning of the half and full marathons, and a complimentary shuttle bus to the race, we decided to save a significant amount of money by staying here instead of at one of... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Kathryn T, I am sorry to hear that visit with us did not start off on the best note, but am glad to hear that the rest of your stay was most enjoyable. I will be sure to share your feedback with our Front Office Manager and her team. We usually offer our guests a much smoother and pleasant... More 

Tuftonboro, NH
Top Contributor
64 reviews 64 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 12, 2015

I enjoyed my stay there, everyone seemed to be willing to go out of their way to be helpful. I was upgraded to King Suite based on IHG Status, room was large and comfortable. Lobby was impressive for a Holiday Inn, grounds neat and clean. I shall review the onsite restaurant (Ashely's) separately as they are separate contractor. Now the... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear John R, Thank you for sharing your most recent experience at our Holiday Inn. I am glad to hear that you enjoyed your stay. I am sorry to hear that you were disappointed in some of our amenities and services. Our pool normally opens in May as do most outdoor pools in the area, but we actually managed to... More 

Mcminnville
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 2, 2015

I stayed here for three nights to participate in the Yuengling Shamrock Marathon. The location is great (easy access to I-64, I-264, and the Norfolk Airport). Check in went smoothly and the room was comfortable. It was full on Saturday night and got a little noisy, but nothing too disruptive. I did have a couple of interesting issues worth noting:... More 

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Randy G, WOW! What a descriptive and detailed review of your visit to our Holiday Inn! I am pleased to here that you enjoyed your stay! As a Green Engage hotel, I brought your comments regarding the towels to the attention of our Housekeeping Manager. I can also assure you that we will be more in tune to the... More 

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