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Holiday Inn Virginia Beach - Norfolk

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5655 Greenwich Road, Virginia Beach, VA 23462
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Holiday Inn Virginia Beach - Norfolk
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Holiday Inn Virginia Beach - Norfolk
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244 reviews from our community

Traveler rating
    92
    67
    44
    21
    20
See reviews for
70
39
22
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesapeake, Virginia
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Second convention and the place still looks good. New Manager, new Chef. Building, rooms, hotel and bar are still good quality. Good WiFi and business office to print flight information. Five blocks from I-264/ I-64 interchange - far enough away to be quiet. Indoor and outdoor pool. Plenty of places to sit with laptop, plug in and relax. Va beach... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This place have bed bugs on the 2nd floor, and the girls at the front desk are liers, it just disgusting! Bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bugs bed bug bed bug bed bugs bed bugs bed bugs. YUCK!

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Toor D, Thank you for taking the time to share your experience at our hotel. I am sorry to hear that you feel this way about our hotel. When you reported this incident we immediately notified our exterminator as we take allegations as such very seriously. Upon the inspection, the report that was furnished to the hotel stated that... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I can't put in words how much fun had at the holiday Inn . The staff is excellent especially Missy she made my stay wonderful with her humor the 18 wheeler parking is difficult but if you know what you are doing nor a problem l also want to say they have a bar and restaurant great did not have... More 

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear JediTraveller, Thank you for such a great recap of your visit with us at the Holiday Inn! We know you have plenty of hotel choices but wish to thank you for selecting to return to our hotel again. I am sorry that you had a few hiccups in your stay. I apologize for the inconvenience that it may have... More 

Va
Top Contributor
110 reviews 110 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second stay at this hotel for ROF Con. It was pleasant overall. The lobby is very modern looking. Friendly staff at the registration desk. We checked in very late in the evening on Friday and apparently the only rooms still available were on the first floor. It was convenient in that we could park out back near... More 

Was this review helpful? Yes 1
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear JediTraveler, Thank you for choosing to return to our Holiday Inn for a second visit and for sharing all of your feedback. It sounds like you may have experienced a few hiccups during your stay. I truly apologize for those mishaps! I do hope that you do return to see us again though the next time your travels bring... More 

Yorktown, Virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I look forward to our weekend stay Feb 27. Arriving with hubby and teens in tow. Having reviewed many hotels I hope to give this a 5 star......Ive certainly learned the in's and out's of traveling with family as we have travelled a lot. I hope to upgrade our room but I do know that the hotel is probably going... More 

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Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear DarBar59, Thank you for selecting our hotel for your upcoming visit. You are indeed correct that we are going to be sold out this weekend as we have a huge conference in the hotel this coming weekend. I noticed you are somewhat local to the area, so perhaps you are attending the conference. If you would like, please call... More 

Johnson City, Tennessee
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while visiting family. The lobby is gorgeous. Front desk staff are friendly and helpful. Ashley's has very good, reasonably priced breakfasts, also with good service. I enjoyed my stay very much!

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear ChuckTN56, Thank you for choosing to stay with us during your recent visit to Norfolk/Virginia Beach! My staff and I know that you have many choices for hotels in this area and we appreciate your business. In addition, thank you for sharing such beautiful comments about our hotel. We were renovated a few years ago and the lobby is... More 

1 review
5 of 5 stars Reviewed February 17, 2015

Over the years I have traveled all over the Mid to easterly regions for work and I have to say, staying at this Holiday Inn is always a treat. The Building, Staff and Management are top notch! Today is the first time that I have ever written a review for a hotel good or bad. This review for me is... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Hi Michael T, Wow! What a fabulous review! Thank you for taking the time to fill out such a great review about our Holiday Inn and your home away from home! After already staying with us for a couple of nights, I know you were stranded here for an additional night due to the snow and ice, so I am... More 

Libertyville, Illinois
1 review
5 of 5 stars Reviewed February 1, 2015

I am here on business and staying longer than expected due to business demands. My stay here has been excellent, with the front desk attentive and the sales staff extremely helpful. My company recently moved into the neighborhood and the Executive and Sales staff have given us a warm welcome. Of note is the exceptional service at the restaurant and... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Catherine M: What a nice way to start off our week at the Holiday Inn with such beautiful compliments for our team! My staff and I strive on a daily basis to make sure we meet and hopefully exceed the expectations of all of our guests and it sounds like we did just that! Thank you for taking the... More 

FLA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

My husband, sister and I stayed here while visiting family. Check-in took less than 5 minutes and our request for a ground floor room was granted, even though the hotel was very full. The staff at the lobby bar were the best! Pauly, Holly and Malerie were really friendly and even though we got in late and they were busy,... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear msp4u: Thank you for sharing your recent experience at our Holiday Inn. I am glad that you had such fun at our lobby bar. It is a pretty cool place to hang out. We will also recognize the empIoyees you mentioned at our next full staff meeting. I hope that you do get a chance to come back and... More 

Marietta, Georgia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed at this hotel for 6 nights on a business trip. The front desk staff was very helpful and friendly. The hotel is located in an area without much in the general vicinity. The rooms were very clean and the bedding comfortable. However, it seems as if the mattress needs to be rotated. The king bed slopped due to... More 

Was this review helpful? Yes
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear MGreiff, Thank you for choosing to stay at our hotel during your visit to the Virginia Beach area. Thank you also for bringing to my attention some of the areas that we fell short. I assure you that we have already addressed the issue regarding room service and the maintenance issues in the room. As hard as the team... More 

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